Posted a reply to Auto populate tracking number, on the site WordPress.org Forums:
Hi jlstysis, The integration with PirateShip is done with the shipment Tracking plugin, AST PRO…

Posted a reply to store is not connected to trackship, on the site WordPress.org Forums:
Please contact TrackShip support on their website

Posted a reply to Get the “destination_city” field, on the site WordPress.org Forums:
Please contact TrackShip support on their website

Posted a reply to Enable Tracking number link to Carrier Website, on the site WordPress.org Forums:
Please contact TrackShip support on their website

Posted a reply to This plugin is broken, on the site WordPress.org Forums:
Dear @ismartpink, your review was removed due to inappropriate language and calling us names. Now,…

Posted a reply to This plugin is broken, on the site WordPress.org Forums:
We also checked it with a fresh install and there are no issues with the…

Posted a reply to This plugin is broken, on the site WordPress.org Forums:
@ismartpink - we checked this scenario in our development store but we can't replicate any…

Posted a reply to trackon not working properly, on the site WordPress.org Forums:
Hi @raunakmscargo, Can you please share the tracking URL for all 3 shipping provider that…

Posted a reply to Shipment Tracking Not Displayed in Order Complete Emails, on the site WordPress.org Forums:
Hi @amistry, How do you add the tracking information to the orders?Do you use any…

Posted a reply to disable verification for social login, on the site WordPress.org Forums:
Hi @simonavshalom, We have compatibility with Nextend Social Login in the Customer Email Verification PRO…

Posted a reply to Request to add a new courier company, on the site WordPress.org Forums:
Hi @nevillecampher, Sure, you can use our features board to Suggest a Shipping Provider and you'll get an…

Posted a reply to Test email not being sent, on the site WordPress.org Forums:
Hi @olzatech, Can you please check the error log, Navigate to WooCommerce > Status >…

Posted a reply to Shipping Image Icon Blank, on the site WordPress.org Forums:
Hi @tmax021, Please do hard synch of shipping providers. Navigate to WooCommerce < Shipment Tracking…

Posted a reply to Admin Order List – Mark as Shipped button conditional display, on the site WordPress.org Forums:
@koolpal007 - you will need to do custom development for this.

Posted a reply to Admin Order List – Mark as Shipped button conditional display, on the site WordPress.org Forums:
Hi @koolpal007, Right now we don't have any code snippet or method to display the Mark…

Posted a reply to Email content doesn’t accept coding., on the site WordPress.org Forums:
Hi,We fixed the issue and will be released it in the next version.Thanks :)

Posted a reply to Emails can’t seem to be logged, on the site WordPress.org Forums:
Hi @ajgar28584, We are not sending any email, we just attached the Tracking Widget in…

Posted a reply to Selected Shipping Providers are not showing in woocommerce, on the site WordPress.org Forums:
I can't see any screenshot in your last message.

Posted a reply to Selected Shipping Providers are not showing in woocommerce, on the site WordPress.org Forums:
Can you please share the screenshot of the WooCommerce app where you don't see the…

Posted a reply to Tracking Id is not getting attached, on the site WordPress.org Forums:
They don't have an direct URL which we can use.

Posted a reply to Selected Shipping Providers are not showing in woocommerce, on the site WordPress.org Forums:
Hi @jkachhara, Navigate to WooCommerce > Shipment Tracking > Shipping Providers and enable the shipping…

Posted a reply to Survey Banner won’t exit, on the site WordPress.org Forums:
We removed the Survey notice banner. Please download the latest plugin file from here and…

Posted a reply to Cross Site Request Virüs, on the site WordPress.org Forums:
We already fixed this bug and released the latest version of the plugin(3.5.3).

Posted a reply to Warning: Illegal string offset ‘tracking_id’ in, on the site WordPress.org Forums:
How do you add the tracking information to the orders?

Posted a reply to Pickup Address & Hours Not Showing, on the site WordPress.org Forums:
Hi @domonicpacheco,We already fixed the issue in latest version. Are you using a latest version…

Posted a reply to ADD Logistics, on the site WordPress.org Forums:
Hi @jets456, We added Smartr Logistics to AST’s shipping providers list, please sync the shipping providers…

Posted a reply to Tracking Id is not getting attached, on the site WordPress.org Forums:
Hi @vediuniforms, Which shipping provider do you use? Thanks

Posted a reply to DPD Ireland, on the site WordPress.org Forums:
Hi @tdrnetworks, We updated the tracking URL of DPD Ireland to AST’s shipping providers list, please…

Posted a reply to Survey Banner won’t exit, on the site WordPress.org Forums:
By, end of the next week we will release the new version of the plugin.

Posted a reply to ADD Logistics, on the site WordPress.org Forums:
Please use this instead - https://feedback.trackship.com/suggest-a-shipping-carrier

Posted a reply to ADD Logistics, on the site WordPress.org Forums:
Hi @jets456,Sure, you can use our features board to Suggest a Shipping Provider and you'll get an email…

Posted a reply to Mail Boxes Etc. URL, on the site WordPress.org Forums:
Hi @mrprainx, You will need to update to AST PRO to change the tracking URL…

Posted a reply to Automatically add bought labels, on the site WordPress.org Forums:
Hi @mikejandreau, Yes, we have an integration with WooCommerce Shipping in AST PRO so when…

Posted a reply to Email Template Customizer from VillaTheme + AST don’t work, on the site WordPress.org Forums:
Hi @4esser, I checked the Shipped(Completed) order status email and I don't see any issue…

Posted a reply to Restriction Message not appearing, on the site WordPress.org Forums:
Hi @alexandreepicerie,I tested it with Astra theme and the restriction message appears on product page.…

Posted a reply to Shipment Tracking keep loading after insert tracking info, on the site WordPress.org Forums:
Hi @thoongchunonn, It's possible that there's a conflict with another plugin. To troubleshoot this issue,…

Posted a reply to Restriction Message not appearing, on the site WordPress.org Forums:
Hi @alexandreepicerie,We can't replicate any issue. which a theme active in your store?Thanks :)

Posted a reply to Users can purchase without email verification, on the site WordPress.org Forums:
Yes, plugin allow users to buy even if they didn’t verify their email.

Posted a reply to Users can purchase without email verification, on the site WordPress.org Forums:
Hi @alshizawi, You will need to upgrade to CEV PRO in order to verify email…

Posted a reply to Restriction Message not appearing, on the site WordPress.org Forums:
Hi @alexandreepicerie,Can you share a screenshots of the all restriction issues and settings?Thanks :)

Posted a reply to Error while updating store, on the site WordPress.org Forums:
No, we don't have a package for this WC version. You have to update the…

Posted a reply to Error while updating store, on the site WordPress.org Forums:
Hi @fugume, Please make sure that you have latest version of WooCommerce installed on your…

Posted a reply to Track Your Order Button Inactive, on the site WordPress.org Forums:
You will need to use the exact shipping provider name same as the Shipping Provider…

Posted a reply to location info on check out, on the site WordPress.org Forums:
Hi @theblinkagency,In free version we don't display pickup info on checkout page. you need to…

Posted a reply to Pickup Address & Hours Not Showing, on the site WordPress.org Forums:
Hi @domonicpacheco,Can you share a screenshots again?Thanks :)

Posted a reply to Track your order button in email not localized, on the site WordPress.org Forums:
Hi @raphire, You can customize the Track your order button text using the AST Email…

Posted a reply to Survey Banner won’t exit, on the site WordPress.org Forums:
Hi @carriekay, We will remove this survey message from the next version of the plugin.…