WordPress.org

Posted a reply to Pickup address & instructions not appearing in email, on the site WordPress.org Forums:
Make sure you selected a local pickup order for preview.

2 days ago

Posted a reply to Problem with CJ Dropshipping syncronisation, on the site WordPress.org Forums:
Ok, do you use the CJ Packet provider? Can you contact TrackShip support about the…

2 days ago

Posted a reply to Problem with CJ Dropshipping syncronisation, on the site WordPress.org Forums:
The tracking page is only available if you use TrackShip and when you enable the…

3 days ago

Posted a reply to Order note for pickup time, on the site WordPress.org Forums:
Hi, I am not sure I understand, which pickup time? the pickup appointments feature is…

3 days ago

Posted a reply to My Orders Tracking Button, on the site WordPress.org Forums:
Hi, This option is available in the AST PRO.

4 days ago

Posted a reply to Tracking number variable, on the site WordPress.org Forums:
Hi, you can add a track button instead of tracking # link on the tracking…

4 days ago

Posted a reply to Sending email twice, on the site WordPress.org Forums:
Sure, leave us a review if you like the plguin :)

4 days ago

Posted a reply to Sending email twice, on the site WordPress.org Forums:
Hi, sounds weird, the AST plugin just adds the tracking info widget (with hooks) to…

4 days ago

Posted a reply to Email to notify that tracking has been added?, on the site WordPress.org Forums:
ok, they can work with our shipment tracking REST API endpoint.

5 days ago

Posted a reply to Email to notify that tracking has been added?, on the site WordPress.org Forums:
This depends on your integration with the shipping services, is that a custom integration?

5 days ago

Posted a reply to Email to notify that tracking has been added?, on the site WordPress.org Forums:
Why to rewrite the order notes? you just need to select which order status email…

5 days ago

Posted a reply to Email to notify that tracking has been added?, on the site WordPress.org Forums:
Yes, this option is available in the general settings (on which order email to display…

6 days ago

Posted a reply to Dokan problem, on the site WordPress.org Forums:
Hi, Doken is not compatible with AST since the Doken plugin overrides the WooCommerce default…

1 week ago

Posted a reply to PHP 8 Problem, on the site WordPress.org Forums:
Hi @senjoralfonso, When you got this fatal error. How you add tracking information in order?…

1 week ago

Posted a reply to Add shipment tracking information to PDF invoice and packing slip, on the site WordPress.org Forums:
Hi @digitguys, We released the PRO version of the Advanced Shipment Tracking plugin and added…

2 weeks ago

Posted a reply to after update im getting a drop down menu, on the site WordPress.org Forums:
Hi @mjsilver, We fixed the default shipping provider not auto select issue from the drop-down…

2 weeks ago

Posted a reply to Linking to GSO tracking page, on the site WordPress.org Forums:
Hi @enfueggo, We updated GSO tracking URL to AST’s shipping providers list, please sync the…

2 weeks ago

Posted a reply to Track your order button redirect to Shipping URL, on the site WordPress.org Forums:
Hi @shopmaxcare, We just released the latest version of the plugin with a fix. Thanks,

2 weeks ago

Posted a reply to Default Shipping Provider not pre-selected, on the site WordPress.org Forums:
Hi @japenz, We just released the latest version of the plugin and fixed the default…

2 weeks ago

Posted a reply to Default Shipping Provider not selected, on the site WordPress.org Forums:
Hi @antonios31, We fixed this issue and released the latest version of the plugin. Thanks,

2 weeks ago

Posted a reply to Critical php error while Customizing the email, on the site WordPress.org Forums:
No, nothing changed, does the tracking link works for you? I checked their tracking page…

2 weeks ago

Posted a reply to Format for custom provider, on the site WordPress.org Forums:
Hi @kachi1 i see that they do not provide this option, try to track order,…

2 weeks ago

Posted a reply to Track your order button redirect to Shipping URL, on the site WordPress.org Forums:
Hi, we will release a fix for that in the next release, we will update…

2 weeks ago

Posted a reply to Email verification code popup doesn’t show(Fixed – with permalinks reset), on the site WordPress.org Forums:
Ok, thanks :)

2 weeks ago

Posted a reply to Tracking info not displaying in Order Shipped emails or customer accounts, on the site WordPress.org Forums:
AST adds the tracking info to the WooCommerce emails using the email default hooks. If…

2 weeks ago

Posted a reply to Need to remove “Add Tracking” action button, on the site WordPress.org Forums:
sure, good fay :)

2 weeks ago

Posted a reply to Need to remove “Add Tracking” action button, on the site WordPress.org Forums:
Hi, this option is available in the AST settings (WooCommerce > Shipment Tracking)

2 weeks ago

Posted a reply to Lousy, non-existent support! Cannot directly restrict shipment to countries!, on the site WordPress.org Forums:
Hi, are you reviewing the premium support on our website? you are not even a…

2 weeks ago

Posted a reply to Emails are not sent out sometimes, on the site WordPress.org Forums:
these emails are sent by WooCommerce and not by the AST plugin, we just add…

2 weeks ago

Posted a reply to Tracking number from ShipStation not populating, on the site WordPress.org Forums:
Hi @alexsor Yes, They did not cooperate with us also and we needed to develop…

2 weeks ago

Posted a reply to Email Notification Customization, on the site WordPress.org Forums:
Hi, I suggest you will remove your email address from a public forum, if you…

2 weeks ago

Posted a reply to Simple, Plug-and-Play Plugin for most simple operations, on the site WordPress.org Forums:
@leandrofg Thank you :)

2 weeks ago

Posted a reply to Tracking page does not open in a new separate window, on the site WordPress.org Forums:
Hi, I see, this was changed a few versions ago as a request from many…

3 weeks ago

Posted a reply to Tracking page does not open in a new separate window, on the site WordPress.org Forums:
Hi Ahmed, you mean the Tracking Status by TrackShip? this is a change we did…

3 weeks ago

Posted a reply to Tracking ID meta or shortcode, on the site WordPress.org Forums:
Ok, so maybe you should hire a developer to help you with your custom development.

3 weeks ago

Posted a reply to How to block shipment of certain products to certain countries?, on the site WordPress.org Forums:
This plugin restricts products by the customer shipping country, it uses the WooCommerce Geo location…

3 weeks ago

Posted a reply to Tracking ID meta or shortcode, on the site WordPress.org Forums:
Check this docs for how to get tracking information from order.

3 weeks ago

Posted a reply to Tracking ID meta or shortcode, on the site WordPress.org Forums:
Hi, I see, the Custom "Shipped" Status with custom email that show the tracking is…

3 weeks ago

Posted a reply to Cannot Save Tracking with DHL Global as Shipper, on the site WordPress.org Forums:
Hi @oncoursegoggles, We checked this but we can’t replicate this issue. Log in to your…

3 weeks ago

Posted a reply to Default Shipping Provider not selected, on the site WordPress.org Forums:
Hi @antonios31, We checked this issue and we are working on it to fix it.…

3 weeks ago

Posted a reply to Problem with CJ Dropshipping syncronisation, on the site WordPress.org Forums:
We checked this map API provider name functionality and it's working fine.

3 weeks ago

Posted a reply to How to block shipment of certain products to certain countries?, on the site WordPress.org Forums:
Hi @yuliushalim, We checked this but we can’t replicate this issue. Log in to your…

3 weeks ago

Posted a reply to Cannot change the CBR country, on the site WordPress.org Forums:
Hi @yuliushalim, We checked this but we can’t replicate this issue. Log in to your…

3 weeks ago

Posted a reply to Custom Field – Save as valid tracking, on the site WordPress.org Forums:
Hello, We are not compatible with Linnworks – warehouse managing system. You can suggest new…

3 weeks ago

Posted a reply to An error of type E_ERROR was caused, on the site WordPress.org Forums:
Hi @storepaperoomates, We checked this but we can’t replicate this issue. Log in to your…

3 weeks ago

Posted a reply to Tracking ID meta or shortcode, on the site WordPress.org Forums:
Hello, We are compatible with this plugin. You need to select the option "Yes" for…

3 weeks ago

Posted a reply to Additional custom order status, on the site WordPress.org Forums:
Hi, you can use a custom order status with code or and set the local…

3 weeks ago