WordPress.org

Posted a reply to Use PHP to add Track number to orders, on the site WordPress.org Forums:
Great!

8 hours ago

Posted a reply to Tracking not saving to order and no emails being sent out, on the site WordPress.org Forums:
Did you update anything else in the last days, added custom code or installed a…

8 hours ago

Posted a reply to Use PHP to add Track number to orders, on the site WordPress.org Forums:
Hi, yes, so you need to use this code example in your custom plugin, you…

12 hours ago

Posted a reply to Uncaught Error – Plugin blocking woocommerce, on the site WordPress.org Forums:
Hi, I totally understand, I did not mean that you will deactivate all your plugins…

12 hours ago

Posted a reply to Use PHP to add Track number to orders, on the site WordPress.org Forums:
Sorry, I do I understand, what is this plugin for and what you need to…

13 hours ago

Posted a reply to Use PHP to add Track number to orders, on the site WordPress.org Forums:
Hi, can you explain the business scenario? this code is for other plugin developers who…

14 hours ago

Posted a reply to Custom provider not working, on the site WordPress.org Forums:
Hello, we checked, we could not replicate the issues with adding custom shipping providers. When…

16 hours ago

Posted a reply to wp_XX_woo_shippment_provider table, on the site WordPress.org Forums:
Hi, we could not replicate the issue with the shipping providers table. When you activate…

16 hours ago

Posted a reply to Uncaught Error – Plugin blocking woocommerce, on the site WordPress.org Forums:
Hi @johannes90, We checked this but we can't replicate this issue. Maybe you have a…

17 hours ago

Posted a reply to Unable to show product images on Trackship emails, on the site WordPress.org Forums:
Hi @charliexstanford, We checked the TrackShip shipment status emails with changing the "'show_image'=>true" in the…

17 hours ago

Posted a reply to Love the plugin, but …, on the site WordPress.org Forums:
Hi, ok, I think I misunderstand your request, we will add the option to set…

1 day ago

Posted a reply to Love the plugin, but …, on the site WordPress.org Forums:
Hi, we added this feature in the latest version. Thanks

1 day ago

Posted a reply to ShipStation Integration, on the site WordPress.org Forums:
Hi, we will be happy if they help to add the compatibility, we need to…

2 days ago

Posted a reply to Not Working with Custom Order Status for WooCommerce, on the site WordPress.org Forums:
We checked, its working for us with the latest version.

2 days ago

Posted a reply to Cannot customize the tracking info, on the site WordPress.org Forums:
In the Tracking Info Display customizer, there is a first tab called General settings. You…

2 days ago

Posted a reply to Cannot customize the tracking info, on the site WordPress.org Forums:
Click on general settings and select preview order and check if preview show?

3 days ago

Posted a reply to Cannot customize the tracking info, on the site WordPress.org Forums:
Can you please check that if you have the latest version of the AST, WooCommerce,…

3 days ago

Posted a reply to Cannot customize the tracking info, on the site WordPress.org Forums:
Hi @mstl, You need to add tracking information in at least one order to view…

3 days ago

Posted a reply to Cannot customize the tracking info, on the site WordPress.org Forums:
Hi, The plugin requires at least one order with tracking info to preview, add tracking…

3 days ago

Posted a reply to I don’t know why Rename the “Completed” Order status to “Shipped”, on the site WordPress.org Forums:
I disagree, also WooCommerce says that the Completed status means that the order is fulfilled…

3 days ago

Posted a reply to I don’t know why Rename the “Completed” Order status to “Shipped”, on the site WordPress.org Forums:
If you need to create custom order statuses, you can use a custom order numbers…

3 days ago

Posted a reply to I don’t know why Rename the “Completed” Order status to “Shipped”, on the site WordPress.org Forums:
There is no problem here, when you ship you order, mark it as completed, this…

3 days ago

Posted a reply to I don’t know why Rename the “Completed” Order status to “Shipped”, on the site WordPress.org Forums:
Hi, WooCommerce Completed order status means that the order is Shipped, so we give the…

3 days ago

Posted a reply to Plugin not saving selected options, on the site WordPress.org Forums:
Hi @johncoates, We fixed the issue of Plugin not saving selected options and we have…

3 days ago

Posted a reply to Disable Invoice Attachment, on the site WordPress.org Forums:
Hi @gediweb, We are not sending the 'shipped(completed)' order emails. We just add tracking information…

3 days ago

Posted a reply to Shipstation Tracking info not being populated, on the site WordPress.org Forums:
Hi, this is out of our support scope, sorry, we are not allowed to ask…

3 days ago

Posted a reply to Compatibility With Advanced Shipment Tracking for WooCommerce, on the site WordPress.org Forums:
Hi, we are the developers of the AST plugin, adding the compatibility is easy. We…

3 days ago

Posted a reply to Shipstation Tracking info not being populated, on the site WordPress.org Forums:
this is the link to the instructions, search for ShipStation: https://www.zorem.com/docs/woocommerce-advanced-shipment-tracking/compatibility/

3 days ago

Posted a reply to Shipstation Tracking info not being populated, on the site WordPress.org Forums:
Hi, I sent you to the example code + instructions of how to edit the…

3 days ago

Posted a reply to Shipstation Tracking info not being populated, on the site WordPress.org Forums:
No, since the code snippet will work only after the ShipStation plugin marks the order…

3 days ago

Posted a reply to Shipstation Tracking info not being populated, on the site WordPress.org Forums:
Hi, 1. We contacted WooCommerce on the beginning of June and sent them all the…

4 days ago

Posted a reply to Add a new express carrier, on the site WordPress.org Forums:
Hi @furnitureking We have added Direct Freight Express, please sync your shipping provider list on…

4 days ago

Posted a reply to Shipping Providers List Update is required, on the site WordPress.org Forums:
Ok, did you update AST to the latest version? WordPress and WooCommerce and other plugins…

4 days ago

Posted a reply to Not Working with Custom Order Status for WooCommerce, on the site WordPress.org Forums:
We checked the option to choose on which order status to display the add tracking…

4 days ago

Posted a reply to Plugin not working for woocommerce subscriptions, on the site WordPress.org Forums:
Hi @oseisaac, I have released a new version with fixed the issue of subscription variations.…

4 days ago

Posted a reply to Want to Upgrade but Your Site is Down, on the site WordPress.org Forums:
Hi, Yes weird indeed. Check zorem's status here - https://status.zorem.com/ we did not see any…

4 days ago

Posted a reply to Shipping Providers List Update is required, on the site WordPress.org Forums:
Hi, does this issue still happens?

4 days ago

Posted a reply to Not Working with Custom Order Status for WooCommerce, on the site WordPress.org Forums:
Which order status manager plugin are you using? Can you send me a plugin URL?…

4 days ago

Posted a reply to Tracking not saving to order and no emails being sent out, on the site WordPress.org Forums:
Yes, Enter should still work.

4 days ago

Posted a reply to Tracking not saving to order and no emails being sent out, on the site WordPress.org Forums:
We just switched the position of the input field of Tracking Number and Shipping provider…

4 days ago

Posted a reply to Tracking not saving to order and no emails being sent out, on the site WordPress.org Forums:
Hi @mgcjack, We didn't modify the AST form code. I can not understand how exactly…

4 days ago

Posted a reply to Support Shipa Shipping Provider located in UAE, on the site WordPress.org Forums:
Hi @khaleds We have added Shipa to our supported shipping providers, please sync the shipping…

5 days ago

Posted a reply to Getting “Error during status transition” in Order notes, on the site WordPress.org Forums:
This is not related to our plugin, we do not add this message to the…

5 days ago

Posted a reply to Support Shipa Shipping Provider located in UAE, on the site WordPress.org Forums:
Hi @khaleds Ok, we can add it to the AST shipping providers, can you send…

5 days ago

Posted a reply to Not Working with Custom Order Status for WooCommerce, on the site WordPress.org Forums:
Sure, anytime :)

6 days ago

Posted a reply to Shipstation Tracking info not being populated, on the site WordPress.org Forums:
Hi, we gave an example of the code to change since the ShipStation plugin developer…

6 days ago

Posted a reply to Not Working with Custom Order Status for WooCommerce, on the site WordPress.org Forums:
Hi, this is not a bug, we added the option to choose on which order…

6 days ago