Posted a reply to Tracking on completed order, on the site WordPress.org Forums:
Yes, You will need to use the WC Hook component and select the "woocommerce_email_before_order_table" hook…

Posted a reply to Litespeed Cache Compatibility, on the site WordPress.org Forums:
HI @industrialtex, You need to exclude our cookie from the Litespeed Cache plugin. Can you…

Posted a reply to J&T MEXICO porfacor, on the site WordPress.org Forums:
Hi @desarrollo04, Sure, you can use our features board to Suggest a Shipping Provider and…

Posted a reply to how can i add shipping API to my APP?, on the site WordPress.org Forums:
Hi @jgh66g, You can use our REST API to add tracking information to WooCommerce orders…

Posted a reply to Customizer not loading, on the site WordPress.org Forums:
Hi @alexandreb3, we can't replicate this issue. try to deactivate all other plugins except the…

Posted a reply to how can i add shipping API to my APP?, on the site WordPress.org Forums:
Hi @jgh66g, Which APP do you use for shipping? Thanks

Posted a reply to Shipment Tracking no longer autocompletes on customer shipping page, on the site WordPress.org Forums:
Hi @slowloris, Can you please share the old and new tracking page URL? Thanks

Posted a reply to Email content doesn’t accept coding., on the site WordPress.org Forums:
Hi @carolbeck, We fixed the issue and will be released it in the next version.…

Posted a reply to Croatian Post – new url, on the site WordPress.org Forums:
Hi @gregorb-1, We updated the tracking URL of Croatia Post to AST’s shipping providers list,…

Posted a reply to Critical WordPress Error, on the site WordPress.org Forums:
Hi @schildpaddencentrum, We don't have date_default_timezone_set() functions in our plugin. This is not related to…

Posted a reply to Critical WordPress Error, on the site WordPress.org Forums:
Hi @schildpaddencentrum, Can you please explain in more detail about this error? Where did you…

Posted a reply to Error on custom_orders_table_usage_is_enabled function in order detail, on the site WordPress.org Forums:
Hi @scribit, We fix the error and released the latest version of the plugin(3.5.1). You…

Posted a reply to Version 3.5 breaks admin, on the site WordPress.org Forums:
Hi @lucein, We fix this error and released the latest version of the plugin(3.5.1). Please…

Posted a reply to Undefined array key, on the site WordPress.org Forums:
Hi @vadiemjanssens, We checked in our development store but we can't replicate this issue. Can…

Posted a reply to New shipping provider for the France to be added, on the site WordPress.org Forums:
TrackShip automatically tracks the shipments from shipping to delivery once you add tracking information to…

Posted a reply to New shipping provider for the France to be added, on the site WordPress.org Forums:
Hi @teddyleclerc, Sure, you can use our features board to Suggest a Shipping Provider and…

Posted a reply to Shipping Intergration doesn’t work, on the site WordPress.org Forums:
It's not added by our plugin. You will need to contact Yanwen for this.

Posted a reply to Shipping Intergration doesn’t work, on the site WordPress.org Forums:
Hi @mynd1993, We updated the tracking URL, please synch again to check the updated provider…

Posted a reply to Shipping Intergration doesn’t work, on the site WordPress.org Forums:
Hi @mynd1993, We updated the tracking URL of Yanwen to AST’s shipping providers list, please…

Posted a reply to Shipping Intergration doesn’t work, on the site WordPress.org Forums:
Hi @mynd1993, I checked the Yanwen tracking URL and I don't see any issue with…

Posted a reply to Track Satus of Returns, on the site WordPress.org Forums:
Hi @jlstysis, No, right now we don't have this feature available in AST. You can…

Posted a reply to Blurry + Overscaled Carrier icons on the order completed email, on the site WordPress.org Forums:
Hi @alekosk, We checked this but can't this issue on our development store. Please deactivate…

Posted a reply to The Advanced Shipment Tracking for WooCommerce email with tracking information c, on the site WordPress.org Forums:
Maybe you have a conflict with another plugin. Try to deactivate all other plugins except…

Posted a reply to The Advanced Shipment Tracking for WooCommerce email with tracking information c, on the site WordPress.org Forums:
Do you use any email customizer plugins?

Posted a reply to Error on custom_orders_table_usage_is_enabled function in order detail, on the site WordPress.org Forums:
Yes, it's mandatory to use the latest version of WooCommerce for the latest version of…

Posted a reply to Error on custom_orders_table_usage_is_enabled function in order detail, on the site WordPress.org Forums:
Hi @scribit, Can you please make sure that you are using the latest version of…

Posted a reply to Broken links for Cyprus Post, on the site WordPress.org Forums:
We updated the Cyprus Post tracking provider link in our shipping provider list. Please sync…

Posted a reply to Broken links for Cyprus Post, on the site WordPress.org Forums:
They added some token validation on the direct tracking link so we can't use the…

Posted a reply to Broken links for Cyprus Post, on the site WordPress.org Forums:
You will need to manually insert the tracking number again on this page to get…

Posted a reply to Broken links for Cyprus Post, on the site WordPress.org Forums:
Hi @alekosk, I checked the Cyprus Post shipping provider tracking link and there is not…

Posted a reply to The Advanced Shipment Tracking for WooCommerce email with tracking information c, on the site WordPress.org Forums:
Hi @goodpharm, Can you please check that you have overwritten the customer-completed-order.php template in your…

Posted a reply to The Advanced Shipment Tracking for WooCommerce email with tracking information c, on the site WordPress.org Forums:
Hi @goodpharm, Can you please explain more in detail? Do you see the default shipped…

Posted a reply to High-Performance Order Storage, on the site WordPress.org Forums:
Hi @visionoptika, We already added compatibility with High-Performance Order Storage(HPOS) but we didn't declare the…

Posted a reply to [Crash] – Bug backend while listing orders, on the site WordPress.org Forums:
Hi @braquopronos, I can see that you are using the old version of WordPress and…

Posted a reply to Error when Shipping Provider name is in native language, on the site WordPress.org Forums:
Hi @marcus005, We don't have an integration with Printfull in AST Free. You will need…

Posted a reply to Add Tracking Order action, on the site WordPress.org Forums:
Hi @rukataniguchi, In the WooCommerce orders list page actions panel we have the option to…

Posted a reply to add new ship provider, Goodmaji, on the site WordPress.org Forums:
Hi @dai0530, Sure, you can use our features board to Suggest a Shipping Provider and…

Posted a reply to Error when Shipping Provider name is in native language, on the site WordPress.org Forums:
Hi @marcus005, Tracking Information automatically added to shipment tracking order meta from Printful? Thanks

Posted a reply to Export Orders with Tracking Information, on the site WordPress.org Forums:
No, right now there is not any way to get the fields separately.

Posted a reply to Export Orders with Tracking Information, on the site WordPress.org Forums:
Hi @tuncaycavmak, We store tracking information in the "_wc_shipment_tracking_items" order meta. So you will get…

Posted a reply to Email content doesn’t accept coding., on the site WordPress.org Forums:
Hi @asari74, @carolbeck, We released a fixed version 1.5.1 of the Uncaught Error: Call to…

Posted a reply to test shipments, on the site WordPress.org Forums:
For any questions related to TrackShip please contact the TrackShip Support.

Posted a reply to Email content doesn’t accept coding., on the site WordPress.org Forums:
Hi @carolbeck, @asari74, We fixed the critical error and we will release it in the…