WordPress.org

Posted a reply to Version 3.2.1 – Removed delivered order status????, on the site WordPress.org Forums:
Hi @veleclaptor Nothing changed in the plugin functionality, the only change is that we removed…

2 hours ago

Posted a reply to Remove Tracking Information from Order Confirmation E-Mail, on the site WordPress.org Forums:
Hi, Once you remove the plugin it will not show any content and from looking…

2 hours ago

Posted a reply to ., on the site WordPress.org Forums:
@tokyomagic highly appreciated :) thanks

12 hours ago

Posted a reply to Fatal error (memory exhaustion) after 3.2.1.1 update, on the site WordPress.org Forums:
Ok @georgempekiaris, we will try to pay more attention in the future. I was thinking…

13 hours ago

Posted a reply to Fatal error (memory exhaustion) after 3.2.1.1 update, on the site WordPress.org Forums:
Hi @christianz13, We checked this but we can’t replicate this issue. Log in to your…

15 hours ago

Posted a reply to Version 3.2.1 – Removed delivered order status????, on the site WordPress.org Forums:
Hi @koolpal, Use this code snippet to register delivered order status and put this code…

17 hours ago

Posted a reply to Version 3.2.1 – TrackShip not used – Invalid user key in Order List, on the site WordPress.org Forums:
Hi @koolpal, We just released the latest version of the plugin and fixed this issue.…

1 day ago

Posted a reply to Version 3.2.1 – Removed delivered order status????, on the site WordPress.org Forums:
The delivered order status not related to AST, it is only relevant for TrackShip customers,…

1 day ago

Posted a reply to Version 3.2.1 – TrackShip not used – Invalid user key in Order List, on the site WordPress.org Forums:
Can you send me a screenshot of this issue?

1 day ago

Posted a reply to Version 3.2.1 – Removed delivered order status????, on the site WordPress.org Forums:
Hi @KoolPal, in the latest version we moved the Delivered order status to be under…

1 day ago

Posted a reply to Adding SPS, on the site WordPress.org Forums:
This is possible, AST lets you manage your tracking, add tracking in many ways and…

1 day ago

Posted a reply to Adding SPS, on the site WordPress.org Forums:
Yes, automatic tracking page is not possible.

1 day ago

Posted a reply to Adding SPS, on the site WordPress.org Forums:
Hi @webiento, We added SPS Slovak Parcel Service to our supported shipping providers, please sync…

1 day ago

Posted a reply to More Countries, on the site WordPress.org Forums:
Hi, we will add it to our features requests list for the next version.

1 day ago

Posted a reply to Pickup address & instructions not appearing in email, on the site WordPress.org Forums:
We could not replicate this issue, in the local pickup display customizer it shows Ok?…

1 day ago

Posted a reply to DHL delivered, on the site WordPress.org Forums:
Hi @senjoralfonso, you will need to connect TrackShip to the Advanced Shipment Tracking to auto-track…

1 day ago

Posted a reply to Tracking Information is added to refund emails, on the site WordPress.org Forums:
Hi @mjunes, We just fixed the latest version of the plugin and fixed this issue.…

1 day ago

Posted a reply to Possible to change button text “Track”?, on the site WordPress.org Forums:
You can use Loco Translation to do that

2 days ago

Posted a reply to Pickup address & instructions not appearing in email, on the site WordPress.org Forums:
Hi @johnegg, Can you make sure the Processing order email option is enabled in the…

2 days ago

Posted a reply to Pickup Address and Emails, on the site WordPress.org Forums:
Hi @guyhaines, We already fixed and released the latest version(1.2.5).

2 days ago

Posted a reply to No aparece el ícono de actualizar información de seguimiento., on the site WordPress.org Forums:
Hi @calamuchitaportatil, To display Add Tracking in the action column on the orders list page…

2 days ago

Posted a reply to Invalid PIN Code, on the site WordPress.org Forums:
Hi @dgenc, Let me know if you need further assistance. Thanks,

2 days ago

Posted a reply to Translate Problem, on the site WordPress.org Forums:
Ok,we will check that and fix for the next version.

2 days ago

Posted a reply to two issues that break the plugin, on the site WordPress.org Forums:
Ok, if you want to get support and answers to your issues, feel free to…

2 days ago

Posted a reply to Products not available for selected countries not working, on the site WordPress.org Forums:
Hi, you can enable the debug mode and check the detected country

4 days ago

Posted a reply to Pickup address & instructions not appearing in email, on the site WordPress.org Forums:
Hi, the local pickup instructions should appear on the ready for pickup email notification

4 days ago

Posted a reply to Royal Mail Shipment Tracking, on the site WordPress.org Forums:
Ok, check with 3PL Mentfield if they have API, they can update the shipment tracking…

4 days ago

Posted a reply to Remove SPAMMED Auto-sync Tracking from WooCommerce Shipping to AST Messages, on the site WordPress.org Forums:
Hi @plcexchange, We checked this but we can’t replicate this issue. We already removed this…

6 days ago

Posted a reply to Possible to change button text “Track”?, on the site WordPress.org Forums:
Hi @vgeli, We don't have any option to change the "Track" button text.

6 days ago

Posted a reply to Royal Mail Shipment Tracking, on the site WordPress.org Forums:
@tamara9117 how did you integrate Royal Mail to add the tracking to the order notes?

7 days ago

Posted a reply to Error when trying to send back request email, on the site WordPress.org Forums:
Hi @oneclick9633, We just released the latest version of the plugin and fixed this error.…

7 days ago

Posted a reply to Resend link is not working, on the site WordPress.org Forums:
Hi @oneclick9633, We just released the latest version of the plugin and fixed this error.…

7 days ago

Posted a reply to Royal Mail Shipment Tracking, on the site WordPress.org Forums:
Hi @tamara9117, How you add tracking information in orders? Can you please share a screenshot…

7 days ago

Posted a reply to PayPal Addon not working propeprly, on the site WordPress.org Forums:
Hi @forbiddenclothes, For support with PayPal addon contact us on support chat on zorem.com Thanks,

7 days ago

Posted a reply to Products not available for selected countries not working, on the site WordPress.org Forums:
check your visibility settings WooCommerce > Country restrictions

1 week ago

Posted a reply to Cannot remove tracking number, cannot complete orders, on the site WordPress.org Forums:
Hi @christianz13, We checked this but we can't replicate this issue. Please refresh the website…

1 week ago

Posted a reply to How to activate an add-on license?, on the site WordPress.org Forums:
Hi, sure, can you contact us from the support chat on zorem.com

1 week ago

Posted a reply to Invalid argument supplied for foreach(), on the site WordPress.org Forums:
Hi @aashraf85, We are fixed it and we will release it in the next version.…

1 week ago

Posted a reply to Possible to change button text “Track”?, on the site WordPress.org Forums:
Hi @vgeli, Yes, you can change the text of the "Track" button. You can customize…

1 week ago

Posted a reply to ACS Courier Greece, on the site WordPress.org Forums:
Yes, most of the tracking links to the Shipping providers are direct tracking links unless…

2 weeks ago