Posted a reply to Latest version not working, on the site WordPress.org Forums:
Hi @iitiago, We have Royal Mail integration only in AST PRO, not in the free…

Posted a reply to Latest version not working, on the site WordPress.org Forums:
Hi @iitiago, We don't have any integration with Royal Mail with AST. Maybe they are…

Posted a reply to After ADD Shipping -> E-Mail to Customer, on the site WordPress.org Forums:
Hi @mazmedia, Navigate to WooCommerce > Shipment Tracking > Settings and open the Customer View…

Posted a reply to Agregar transporte, on the site WordPress.org Forums:
Hi @gisenm, Can you please write in English? Thanks

Posted a reply to Add shipping provider, on the site WordPress.org Forums:
Hi @dunhua, Can you please share the example tracking number so we can add this…

Posted a reply to add new ship provider, on the site WordPress.org Forums:
Hi @dai0530, Can you please share the example tracking number so we can add this…

Posted a reply to Email sends twice, on the site WordPress.org Forums:
Hi @gharchi, We are not sending the completed order status email. We just include the…

Posted a reply to Cannot access email settings, on the site WordPress.org Forums:
Yes, we will remove it in the next version.

Posted a reply to Shipment Tracking updating every customer’s order, on the site WordPress.org Forums:
Can you please check with deactivating all other plugins except WooCommerce and AST and check…

Posted a reply to Shipment Tracking updating every customer’s order, on the site WordPress.org Forums:
I also need a Shipped order details page(Single order page) screenshot as well.

Posted a reply to Shipment Tracking updating every customer’s order, on the site WordPress.org Forums:
Can you please share your order list page and order details page screenshot?

Posted a reply to Shipment Tracking updating every customer’s order, on the site WordPress.org Forums:
No, there are not any settings for that.

Posted a reply to Custom link compatibility via REST API, on the site WordPress.org Forums:
Hi @t4k4, We released the latest version of the plugin and added compatibility with "custom_tracking_link".…

Posted a reply to plugin not working, on the site WordPress.org Forums:
Hi @sunny19990101, we released the latest version of the AST with a fix. Please update…

Posted a reply to Shipment Tracking updating every customer’s order, on the site WordPress.org Forums:
Hi @a02887, We checked with the added tracking information functionality but we couldn't replicate any…

Posted a reply to Shipment Tracking updating every customer’s order, on the site WordPress.org Forums:
How do you add tracking information in order?

Posted a reply to Add shipping provider, on the site WordPress.org Forums:
Hi @dunhua, We added the Equick and TakeSend to AST’s shipping providers list, please sync…

Posted a reply to Latest version not working, on the site WordPress.org Forums:
Hi @iitiago, Can you please share some more details about the issue with Royal Mail?…

Posted a reply to Latest version not working, on the site WordPress.org Forums:
Hi @iitiago, For any issue with Trackship please contact the TrackShip support. Thanks

Posted a reply to Cannot access email settings, on the site WordPress.org Forums:
Hi, @ozviewer, We removed the Updated Tracking email customizer from the plugin. Thanks

Posted a reply to Latest version not working, on the site WordPress.org Forums:
Hi @iitiago, We don't have any integration with Royal Mail in the AST Free. Thanks

Posted a reply to WooCommerce Shipment Tracking API conflict since v3.4, on the site WordPress.org Forums:
Hi @t4k4, We just released the latest version of the plugin and removed the validation…

Posted a reply to Cannot access email settings, on the site WordPress.org Forums:
Hi, @ozviewer, We just released the latest version of the plugin and fixed the issue…

Posted a reply to Widget not available, on the site WordPress.org Forums:
Hi @carmarthenfood, The Country selection widget is available only for admin users and that is…

Posted a reply to Translations with WPML not working, on the site WordPress.org Forums:
Hi @calyweb, We will fix the translation issue and update the string for the translation…

Posted a reply to Translation for Pick up information in Emails, on the site WordPress.org Forums:
Hi @calyweb, Can you share screenshots OR string texts which is not translated? So, we…

Posted a reply to Add new courier (Hungary), on the site WordPress.org Forums:
Hi @tothanhtuan, After syncing search for "Express one" and enable the provider. Thanks

Posted a reply to Add new courier (Hungary), on the site WordPress.org Forums:
Hi @tothanhtuan, We added the Express one to AST’s shipping providers list, please sync the…

Posted a reply to update tracking by link?, on the site WordPress.org Forums:
Hi @liajds, You can request the integration with your logistic provider on AST's features board,…

Posted a reply to How to restrict via variation level, on the site WordPress.org Forums:
Hi @mrfaebles, We don't have an option to restrict products by State. Using the Country…

Posted a reply to Customer order numbers not working with this plugin, on the site WordPress.org Forums:
Hi @charli4444, I checked the custom order plugin with CSV Import but I can’t replicate…

Posted a reply to J&T MALAYSIA TRACKING PROVIDER TERM FOR CSV IMPORT, on the site WordPress.org Forums:
Hi @projectkuso, Please update to the latest version 3.4.2 on your website and use "jtexpress-my"…

Posted a reply to Invalid order ID sequential orders pro, on the site WordPress.org Forums:
Hi @charli4444, I checked the custom order plugin with CSV Import but I can't replicate…

Posted a reply to Invalid order ID sequential orders pro, on the site WordPress.org Forums:
Hi @charli4444, I checked and we have compatibility with this plugin. Where Sequential Order Numbers…

Posted a reply to Invalid order ID sequential orders pro, on the site WordPress.org Forums:
Hi @charli4444, Can you please share the Sequential order numbers pro plugin which you use?…

Posted a reply to plugin not working, on the site WordPress.org Forums:
Hi @sunny19990101, We will fix this jQuery issue in the next version of the plugin.…

Posted a reply to plugin not working, on the site WordPress.org Forums:
Can you please delete the "woo_shippment_provider" table from your database and deactivate the plugin and…

Posted a reply to plugin not working, on the site WordPress.org Forums:
Hi @sunny19990101, Can you please share the Shipment tracking settings page and Shipping Providers page…

Posted a reply to Restriction not working on mobile, on the site WordPress.org Forums:
Hi @richag, It might be due to conflict issues. Try disabling all plugins except CBR…

Posted a reply to Custom shipping status, on the site WordPress.org Forums:
Please contact the TrackShip support for any query related to TrackShip for Woocommerce.

Posted a reply to Tracking link is not correct (J&T Express MALAYSIA), on the site WordPress.org Forums:
Hi @projectkuso, We already have an updated tracking link for J&T Express Malaysia, please sync…

Posted a reply to ERROR DATE TRACKING, on the site WordPress.org Forums:
Hello, We just released the latest version of the plugin and fix the Shipped date…