WordPress.org

Posted a reply to The Courier Guy South Africa Incorrect Redirect, on the site WordPress.org Forums:
We check the tracking URL and it's correct - https://portal.thecourierguy.co.za/track?ref=%number%

16 hours ago

Posted a reply to Fastway Australia, on the site WordPress.org Forums:
Hi @ozwds, Fastway Australia is now Aramex Australia. We have Aramex Australia on our shipping…

16 hours ago

Posted a reply to Does AST work with WooCommerce Shipment Tracking?, on the site WordPress.org Forums:
Which software are you using?

18 hours ago

Posted a reply to Missing parameters for tracking URL of global provider, on the site WordPress.org Forums:
We are working with the tracking ID and we don't see any issue in the…

18 hours ago

Posted a reply to Day translation, on the site WordPress.org Forums:
Hi, we added the days of the week tp the translation files, we checked and…

19 hours ago

Posted a reply to Request to add courier, on the site WordPress.org Forums:
By the way, the AST PRO allows to add custom providers that are not on…

2 days ago

Posted a reply to Request to add courier, on the site WordPress.org Forums:
Hi, we get the shipping providers list from TrackShip, you can request this providers on…

2 days ago

Posted a reply to But fetching data using $product->get_meta, on the site WordPress.org Forums:
Hi, custom development is out of scoop to our support, you need to find a…

2 days ago

Posted a reply to Error 500 PHP 8.0, on the site WordPress.org Forums:
Hi @cellar45, We checked our plugin and we don't have this function - 'is_ajax' in…

2 days ago

Posted a reply to Estimated Deivery Date, on the site WordPress.org Forums:
Hi @mehdirhardisse, Right now there is no way to add Estimated Delivery Date next to…

4 days ago

Posted a reply to Delivered orders are not changing the status to Delivered/Completed, on the site WordPress.org Forums:
We do not change order to completed, just from Completed (Shipped) to delivered.

4 days ago

Posted a reply to New Change’s, on the site WordPress.org Forums:
Hi, I know its possible but it requires connection with Bit and we do not…

4 days ago

Posted a reply to Bug, on the site WordPress.org Forums:
Hi @eboppel, We can't replicate any issue. Can you change the theme (like storefront) and…

5 days ago

Posted a reply to New Change’s, on the site WordPress.org Forums:
I do not know that it's possible, do you know if Bit offers API which…

5 days ago

Posted a reply to UPS Canada carrier, on the site WordPress.org Forums:
Hi, right now we do not have UPS Canada as a provider since UPS and…

5 days ago

Posted a reply to PostNL tracking link is invalid, on the site WordPress.org Forums:
Hi @timvrhn, We updated the tracking URL of PostNL to AST’s shipping providers list, please…

5 days ago

Posted a reply to Tracking Information is added to refund emails, on the site WordPress.org Forums:
Hi @mere1310, We could not replicate your issue, it might be a conflict with one…

1 week ago

Posted a reply to Tracking Information is added to refund emails, on the site WordPress.org Forums:
Hi, a lot changed since 2017 :) Can you make sure that the refunded email…

1 week ago

Posted a reply to Mail translation problem, on the site WordPress.org Forums:
Hi, the work days should be in the plugin translation files - make sure you…

1 week ago

Posted a reply to Missing parameters for tracking URL of global provider, on the site WordPress.org Forums:
We are adding a tracking number and it's not working with Shipper's Reference Number parameter…

1 week ago

Posted a reply to Bug with the restrictions, on the site WordPress.org Forums:
Sorry, we do not check users website, we can try and help here..

1 week ago

Posted a reply to Missing parameters for tracking URL of global provider, on the site WordPress.org Forums:
Hi @bbaldenberger, I checked the tracking link but the tracking number does not work with…

1 week ago

Posted a reply to Day translation, on the site WordPress.org Forums:
Hi @michavos, I think you need to use the Loco Translate plugin to translate all…

1 week ago

Posted a reply to POSLAJU MALAYSIA TRACKING LINK, on the site WordPress.org Forums:
Hi @payung, We updated the tracking URL of PosLaju to AST’s shipping providers list, please…

2 weeks ago

Posted a reply to Bug with the restrictions, on the site WordPress.org Forums:
Hi, we could not replicate this issue, can you record a screencast (using loom or…

2 weeks ago

Posted a reply to Missing parameters for tracking URL of global provider, on the site WordPress.org Forums:
Our tracking link uses the STT Number which is the tracking number for the order.…

2 weeks ago

Posted a reply to Pro Version issue, on the site WordPress.org Forums:
Dear @ptm282192 - I do not think that the PRO version is expensive, our development…

2 weeks ago

Posted a reply to The Courier Guy South Africa Incorrect Redirect, on the site WordPress.org Forums:
Thanks:)

2 weeks ago

Posted a reply to The Courier Guy South Africa Incorrect Redirect, on the site WordPress.org Forums:
Sure, if you can be nice and make us happy and add your review for…

2 weeks ago

Posted a reply to Tracking Info Not Added To Woo-Mails When “Order Completed” Programmatically, on the site WordPress.org Forums:
Hi @optimiertes, I could not replicate your issue, it might be a conflict with one…

2 weeks ago

Posted a reply to The Courier Guy South Africa Incorrect Redirect, on the site WordPress.org Forums:
Hi, the tracking link was already changed, please sync your list from the top right…

2 weeks ago

Posted a reply to Tracking Info Not Added To Woo-Mails When “Order Completed” Programmatically, on the site WordPress.org Forums:
Hi @optimiertes, Can you please share the Woo-Mails plugin link so we can check it?…

2 weeks ago

Posted a reply to Customer Reviews for WooCommerce Conflict – Show More Reviews not working, on the site WordPress.org Forums:
Hi, @steamedian, We fixed the issue and will release it in the next version. Thanks…

2 weeks ago

Posted a reply to Plugin Conflicting with Jetpack, on the site WordPress.org Forums:
Hi @quirious, If you still have issues, please share the error log which you get…

3 weeks ago

Posted a reply to ast_get_tracking_items not working, on the site WordPress.org Forums:
Ok, We will change this code in the next version of the plugin.

3 weeks ago

Posted a reply to Send email notification again, on the site WordPress.org Forums:
Hi, I am closing this thread, let me know if you need further assistance

3 weeks ago

Posted a reply to Add my custom provider, on the site WordPress.org Forums:
This option is only available in the Pro version.

3 weeks ago

Posted a reply to Customer Reviews for WooCommerce Conflict – Show More Reviews not working, on the site WordPress.org Forums:
Hi, Which theme do you use? Thanks :)

3 weeks ago

Posted a reply to Customer Reviews for WooCommerce Conflict – Show More Reviews not working, on the site WordPress.org Forums:
Hi @steamedian, We are taking care of it and will fix it for the next…

3 weeks ago

Posted a reply to Infinity load error, on the site WordPress.org Forums:
Nicely done, sure, we will add the translation files you sent us to the next…

3 weeks ago