WordPress.org

Posted a reply to Needs to be updated!, on the site WordPress.org Forums:
Hi @cryptolabs , Really sorry to hear we've disrupted Wordfence! We've recently released a new…

6 months ago

Posted a reply to Change chat button label, on the site WordPress.org Forums:
Hi @milossh ! Thanks for the feedback. You should be able to change the button…

6 months ago

Posted a reply to jQuery blocking error on admin.js, on the site WordPress.org Forums:
Hi @jenlyssy , Really sorry to hear the plugin's not working for you! Are you…

7 months ago

Posted a reply to jQuery blocking error on admin.js, on the site WordPress.org Forums:
Hi @mongia , @yonahs, @distrakt , @morganpintar , @lionfire , Thanks again for making us…

7 months ago

Posted a reply to Not kept up to date, on the site WordPress.org Forums:
Hi @pspence, Thanks for letting us know. We've just released an updated version of the…

7 months ago

Posted a reply to jQuery blocking error on admin.js, on the site WordPress.org Forums:
Hi @mongia and everyone else on this thread, Thank you for letting us know of…

7 months ago

Posted a reply to Is this plugin abandoned? or PHP 7.2 compatible?, on the site WordPress.org Forums:
This plugin is owned and maintained by Zendesk, however we are not adding features at…

2 years ago

Posted a reply to Mobile devices – Chat box won’t open up, on the site WordPress.org Forums:
Hello,, It looks like something is problematic on the Retro – Premium Vintage WordPress theme.…

2 years ago

Posted a reply to Mobile devices – Chat box won’t open up, on the site WordPress.org Forums:
Hello! Can i know if the Zendesk Chat plugin does work with other themes? Do…

2 years ago

Posted a reply to Panel login error, on the site WordPress.org Forums:
Hi Leo! Do you mean SSO? Have you installed any plugins that also interacts with…

2 years ago

Posted a reply to Cannot login to Zendesk from the WordPress dashboard, on the site WordPress.org Forums:
A fix has made it out that resolves issues with the TLS connection to the…

3 years ago

Posted a reply to Cannot login to Zendesk from the WordPress dashboard, on the site WordPress.org Forums:
Hi, can you check the following in your Zendesk settings: 1. Check that password access…

3 years ago

Posted a reply to Cannot login to Zendesk from the WordPress dashboard, on the site WordPress.org Forums:
Hello! What version of php are you running?

3 years ago

Posted a reply to I like Zendesk a lot but WP plugin is disaster, on the site WordPress.org Forums:
Hi, Marin. Api password access needs to be enabled for the plugin to work. Try…

3 years ago

Posted a reply to Can we pull ticket status to trigger BuddyPress notifications, on the site WordPress.org Forums:
Hi! Currently the plugin does not support this yet, But this can be probably done…

3 years ago

Posted a reply to Flagged as malware by AdWords, on the site WordPress.org Forums:
Hi @-kele-, The plugin should only be attaching the Zendesk Chat widget snippet and any…

3 years ago

Posted a reply to How can I disable chat on specific page or post?, on the site WordPress.org Forums:
You can also follow this: https://chat.zendesk.com/hc/en-us/community/posts/208792898-Integrating-Zopim-Chat-ON-specific-pages-OFF-of-support-page

3 years ago

Posted a reply to not showing, on the site WordPress.org Forums:
Can you provide more details on your error?

3 years ago

Posted a reply to Data leaked?, on the site WordPress.org Forums:
Hi Phil, I will personally investigate the security breach of your account. Kindly, email me…

3 years ago

Posted a reply to not showing, on the site WordPress.org Forums:
Closed.

4 years ago

Posted a reply to not showing, on the site WordPress.org Forums:
Resolving this one. Please feel free to add additional comments/open a new topic if you…

4 years ago

Posted a reply to Javscript code loading twice, on the site WordPress.org Forums:
Hi @cowboysaif, Thanks for reporting this. you will get that error if you manually paste…

4 years ago

Posted a reply to not showing, on the site WordPress.org Forums:
Hi! Have you tried reinstalling the plugin?

4 years ago

Posted a reply to WordPress 4.7.4, on the site WordPress.org Forums:
Hi @twoodhams, we've tested it on the latest WordPress version and it looks alright. Feel…

4 years ago

Posted a reply to Site renders Parse error: syntax error, unexpected T_STATIC, expecting ‘)’ in, on the site WordPress.org Forums:
Hello Good to know! We still be releasing a fix for php 5.4 and below.…

4 years ago

Posted a reply to Site renders Parse error: syntax error, unexpected T_STATIC, expecting ‘)’ in, on the site WordPress.org Forums:
Hello, Can we know what version of PHP are you using? Thanks

4 years ago

Posted a reply to External ID Conflict, on the site WordPress.org Forums:
Hi @kcmquickreport, Sorry for getting back very late to you about this, but we have…

4 years ago

Posted a reply to New ticket modal requires page reload for > 1 use, on the site WordPress.org Forums:
Hi Kenn, Thanks for the report! The issue has been resolved in version 1.7.0 of…

4 years ago

Posted a reply to Customize the widget form., on the site WordPress.org Forums:
Hi Ron, I would recommend that you try out Contextual Help for the web widget.…

4 years ago

Posted a reply to Custom fields is not working, on the site WordPress.org Forums:
It appears that this issue is for another wordpress plugin: https://wordpress.org/support/topic/custom-fields-are-not-working which is managed by…

4 years ago

Posted a reply to Comments to Tickets not showing anymore, on the site WordPress.org Forums:
Hi @newsomjk, Make sure you are logged into Zendesk within your WordPress. You should be…

4 years ago

Posted a reply to Can you update your plugin to be compatible with PHP 7.0 soon?, on the site WordPress.org Forums:
Marking as resolved. Please free to leave further comments if you still experience the same…

4 years ago

Posted a reply to Fatal error: Cannot declare class JWT, because the name is already in use in /ho, on the site WordPress.org Forums:
Marking as resolved.

4 years ago

Posted a reply to Colorbox style conflict with Toolset Plugins, on the site WordPress.org Forums:
Hi @ahmedgeek, A new version of the wordpress plugin has been released (1.6.11) which includes…

4 years ago