Zeba Afia Shama (@zebaafiashama) – WordPress user profile

Bio

I am a WordPress Technical Support Engineer with extensive experience troubleshooting and assisting users with WordPress plugins and themes. I specialize in providing clear, professional, and solution-oriented support, ensuring users get the best experience with their WordPress setups. Passionate about problem-solving, I strive to deliver prompt and effective solutions while maintaining a polite and helpful approach in every interaction.

WordPress Origin Story

I started my journey with WordPress out of curiosity, exploring its flexibility and potential for website creation. Over time, this curiosity turned into a passion, leading me to dive deeper into WordPress development, customization, and technical support. As I gained experience, I found joy in helping others troubleshoot issues and optimize their WordPress sites.

In 2024, I had the incredible opportunity to attend WordPress Meetup Sylhet, where I connected with fellow enthusiasts, shared insights, and expanded my knowledge. This event reinforced my commitment to the WordPress community and further fueled my drive to contribute, whether through support, documentation, or helping users make the most of their WordPress experience.

Now, as a WordPress Technical Support Engineer, I continue to engage with the community, solve challenges, and ensure seamless experiences for WordPress users worldwide.

Contributions Sponsored

WPDeveloper sponsors Zeba Afia Shama to contribute 2 hours per week to the Support team.

Member Since: December 5th, 2022
Location: Dhaka, Bangladesh
GitHub: ZebaAfiaShama
Job Title: Technical Support Engineer
Employer: WPDeveloper
Find me on:

Contribution History

Core Contributor
Photo Contributor
Plugin Developer
Test Contributor
Translation Contributor
WordCamp Volunteer

Activity
Plugins
Photos
Favorites
Translations

Posted a reply to Essential Blocks Full Width Template, on the site WordPress.org Forums:
Hello again @wshealy Sorry for the inconvenience. We have not heard from you since our…
4 days ago
Posted a reply to Betterdocs Documents not inheriting the Newspaper theme colors, on the site WordPress.org Forums:
Hello @pbaptiste Thank you for reaching out. We completely understand your concern regarding BetterDocs not…
4 days ago
Posted a reply to EB Flipbox not inheriting Default Typography – Kadence Theme, on the site WordPress.org Forums:
Hello @klaasmertens Thank you for your kind update and for confirming that deactivating the plugin…
4 days ago
Posted a reply to Categories are not translated via the WPML plugin., on the site WordPress.org Forums:
Hello @geworg, Thank you for sharing your observations regarding multilingual support for categories and tags.…
5 days ago
Translated 9 strings on translate.wordpress.org.
1 week ago
Posted a reply to EB Flipbox not inheriting Default Typography – Kadence Theme, on the site WordPress.org Forums:
Hello @klaasmertens Thank you for your patience and for sharing the details regarding the EB…
1 week ago
Posted a reply to How to Remove “+” Button Next to “Add to Cart”, on the site WordPress.org Forums:
Hello again @negotiatoruk I hope you are doing well. About your issue, We still haven’t…
2 weeks ago
Posted a reply to EB Flipbox not inheriting Default Typography – Kadence Theme, on the site WordPress.org Forums:
Hello @klaasmertens I am writing to update you regarding the EB Flipbox not inheriting Default…
2 weeks ago
Posted a reply to Categories are not translated via the WPML plugin., on the site WordPress.org Forums:
Hello @geworg Greetings ! We would like to inform you that you can achieve multilingual…
2 weeks ago
Posted a reply to Categories are not translated via the WPML plugin., on the site WordPress.org Forums:
Hello again @geworg Sorry for the inconvenience. We have not heard from you since our…
2 weeks ago
Posted a reply to Categories are not translated via the WPML plugin., on the site WordPress.org Forums:
Hello @geworg Thank you for reaching out and sharing your concern regarding category and tag…
2 weeks ago
Posted a reply to Request approval of Vietnamese translation, on the site WordPress.org Forums:
Hello @phanduynam Thank you for submitting the Vietnamese translation for BetterDocs. We have received your…
2 weeks ago
Posted a reply to meta._selected_social_profile[0][name] is not of type string., on the site WordPress.org Forums:
Hi @daydah I’m truly glad to hear that everything is now working perfectly and appreciate…
3 weeks ago
Posted a reply to Using blocks from EB plugin is causing that one part of my page is invisible, on the site WordPress.org Forums:
Hi @lukafuka I wanted to follow up regarding the Bug Fix | Conflict Between Essential…
1 month ago
Posted a reply to Using blocks from EB plugin is causing that one part of my page is invisible, on the site WordPress.org Forums:
Hello there @lukafuka I am writing to update you regarding the Bug Fix | Conflict…
1 month ago
Posted a reply to Image Comparison Block Bug, on the site WordPress.org Forums:
Hi @netguru888 I wanted to follow up regarding the Image comparison blocks not working properly…
1 month ago
Posted a reply to Sort content not working, on the site WordPress.org Forums:
Hello @charlottesjom Thank you for reaching out. I had a look at your setup, and…
1 month ago
Posted a reply to Issue with Simple Menu on Mobile, on the site WordPress.org Forums:
Hello @simplifiedstudio I am glad it worked. If you like our plugin and are happy…
1 month ago
Posted a reply to meta._selected_social_profile[0][name] is not of type string., on the site WordPress.org Forums:
Hello again @daydah Sorry for the inconvenience. We have not heard from you since our…
1 month ago
Posted a reply to Issue with Simple Menu on Mobile, on the site WordPress.org Forums:
Hi @simplifiedstudio I hope you are doing well.From your description, it seems that a portion…
1 month ago
Posted a reply to meta._selected_social_profile[0][name] is not of type string., on the site WordPress.org Forums:
Hello @daydah I sincerely apologize for the inconvenience this has caused. The error messages you…
1 month ago
Posted a reply to Using blocks from EB plugin is causing that one part of my page is invisible, on the site WordPress.org Forums:
Hi @lukafuka,Thank you for the instructions.I was able to reproduce the issue and informed the…
1 month ago
Posted a reply to Using blocks from EB plugin is causing that one part of my page is invisible, on the site WordPress.org Forums:
Hi @lukafuka Thank you very much for sharing the detailed steps to reproduce the issue,…
2 months ago
Posted a reply to WP Database Error: Duplicate Entry. Cannot disable Analytics, on the site WordPress.org Forums:
Hi @newmediologo I wanted to follow up regarding the Database errors. The fix has been…
2 months ago
Posted a reply to New Update and Database errors, on the site WordPress.org Forums:
Hi I wanted to follow up regarding the Database errors. The fix has been released…
2 months ago
Posted a reply to WP Database Error: Duplicate Entry. Cannot disable Analytics, on the site WordPress.org Forums:
Hi @newmediologo Yes, this is a different version. Our dev team fixed the issue on…
2 months ago
Posted a reply to WP Database Error: Duplicate Entry. Cannot disable Analytics, on the site WordPress.org Forums:
Hi @newmediologo Thank you for sharing the details. We have already fixed this issue in…
2 months ago
Posted a reply to Using blocks from EB plugin is causing that one part of my page is invisible, on the site WordPress.org Forums:
Hi @lukafuka Thank you for clarifying the details. We understand your concern regarding the link. We…
2 months ago
Posted a reply to WP Database Error: duplicate entry, on the site WordPress.org Forums:
Hi @senlin Thank you for clarifying the details. We understand your concern regarding the analytics…
2 months ago
Posted a reply to EA Essential Add-Ons Content Ticker will not order events properly, on the site WordPress.org Forums:
Hello there @john2830 I wanted to follow up regarding the Feature Request | EA Content Ticker…
2 months ago
Posted a reply to New Update and Database errors, on the site WordPress.org Forums:
Hi @mdoolittle @hackrepair.I am glad it worked, we are going to release the fixed version…
2 months ago
Posted a reply to New Update and Database errors, on the site WordPress.org Forums:
Hello there I am writing to update you regarding the Database errors. Our development team…
2 months ago
Posted a reply to New Update and Database errors, on the site WordPress.org Forums:
Hi @mdoolittle Thank you for bringing this to our attention and for sharing the detailed…
2 months ago
Posted a reply to Image Comparison Block Bug, on the site WordPress.org Forums:
Hi @netguru888 Sure! This will be included in the next release, and I will personally…
2 months ago
Posted a reply to EA Essential Add-Ons Content Ticker will not order events properly, on the site WordPress.org Forums:
Hello there @john2830 I am writing to update you regarding the Feature Request | EA…
2 months ago
Posted a reply to Plugin abandoned, on the site WordPress.org Forums:
Hello Robert, Thank you for reaching out and for sharing your concern regarding the Countdown…
2 months ago
Posted a reply to Hide on sale items from recent products in woo product carousel widget, on the site WordPress.org Forums:
Hi @perlakozhaya I wanted to follow up regarding the Improvement | EA Woo Product Carousel…
2 months ago
Posted a reply to Twitter (X) has issues in Categories, on the site WordPress.org Forums:
Hi there @softfully Greetings. Hope you're doing well. We haven’t received a response since our…
2 months ago
Posted a reply to Image Comparison Block Bug, on the site WordPress.org Forums:
Hi there @netguru888 Greetings. Hope you're doing well. We haven’t received a response since our…
2 months ago
Posted a reply to Popup Trigger Bug on Card in Tabs (Essential Addons for Elementor), on the site WordPress.org Forums:
Hi there @beastthemes Greetings. Hope you're doing well. We haven’t received a response in our…
2 months ago
Posted a reply to EA Essential Add-Ons Content Ticker will not order events properly, on the site WordPress.org Forums:
Hello @john2830 Thank you for reaching out and providing the details about the Content Ticker…
2 months ago
Posted a reply to Image Comparison Block Bug, on the site WordPress.org Forums:
Hello @netguru888 I am writing to update you regarding the Image comparison blocks not working…
2 months ago
Posted a reply to Hide on sale items from recent products in woo product carousel widget, on the site WordPress.org Forums:
Hello @perlakozhaya Thank you so much for getting back to us, and I’m really glad…
3 months ago
Posted a reply to Hide on sale items from recent products in woo product carousel widget, on the site WordPress.org Forums:
Hello there @perlakozhaya I am writing to update you regarding the Improvement | EA Woo…
3 months ago
Posted a reply to Assistance with Advanced Tabs Widget Layout on Mobile, on the site WordPress.org Forums:
Hello again @yulig I hope you are doing well. About your issue, We still haven’t…
3 months ago
Posted a reply to critical error v. 6.2.3-6.2.4, on the site WordPress.org Forums:
Hello again @paperartdesign I hope you are doing well. About your issue, We still haven’t…
3 months ago
Posted a reply to User Types, on the site WordPress.org Forums:
Hello @kklo I hope you are doing well.You can find more details about this in…
3 months ago
Posted a reply to Hide on sale items from recent products in woo product carousel widget, on the site WordPress.org Forums:
Hello @perlakozhaya Greetings! I wanted to let you know that we have already informed our…
3 months ago
Posted a reply to Layout and Navigation Issues with BetterDocs on My Site, on the site WordPress.org Forums:
Hi @pervez121 Thank you for the update, and I’m glad to hear that the static…
3 months ago
Posted a reply to Image Comparison Block Bug, on the site WordPress.org Forums:
Hello @netguru888 Thank you for reaching out and sharing the details about the Image Comparison…
3 months ago