Zeba Afia Shama (@zebaafiashama) – WordPress user profile

Bio

I am a WordPress Technical Support Engineer with extensive experience troubleshooting and assisting users with WordPress plugins and themes. I specialize in providing clear, professional, and solution-oriented support, ensuring users get the best experience with their WordPress setups. Passionate about problem-solving, I strive to deliver prompt and effective solutions while maintaining a polite and helpful approach in every interaction.

WordPress Origin Story

I started my journey with WordPress out of curiosity, exploring its flexibility and potential for website creation. Over time, this curiosity turned into a passion, leading me to dive deeper into WordPress development, customization, and technical support. As I gained experience, I found joy in helping others troubleshoot issues and optimize their WordPress sites.

In 2024, I had the incredible opportunity to attend WordPress Meetup Sylhet, where I connected with fellow enthusiasts, shared insights, and expanded my knowledge. This event reinforced my commitment to the WordPress community and further fueled my drive to contribute, whether through support, documentation, or helping users make the most of their WordPress experience.

Now, as a WordPress Technical Support Engineer, I continue to engage with the community, solve challenges, and ensure seamless experiences for WordPress users worldwide.

Contributions Sponsored

WPDeveloper sponsors Zeba Afia Shama to contribute 2 hours per week to the Support team.

Member Since: December 5th, 2022
Location: Dhaka, Bangladesh
GitHub: ZebaAfiaShama
Job Title: Technical Support Engineer
Employer: WPDeveloper
Find me on:

Contribution History

Core Contributor
Photo Contributor
Plugin Developer
Test Contributor
Translation Contributor

Activity
Plugins
Photos
Favorites
Translations

Posted a reply to Urgent: Add CAPTCHA to Password Reset Form to Prevent Spam Attack, on the site WordPress.org Forums:
Hello again @dtox007 Sorry for the inconvenience. We have not heard from you since our…
4 days ago
Posted a reply to NotificationX Bar Not Appearing on any Devices AGAIN!, on the site WordPress.org Forums:
Hi @ormgrecipes Thank you so much for the update! I truly appreciate you taking the…
1 week ago
Posted a reply to Urgent: Add CAPTCHA to Password Reset Form to Prevent Spam Attack, on the site WordPress.org Forums:
Hello @dtox007 I am writing to update you regarding the Improvement | EA Login |…
1 week ago
Posted a reply to NotificationX Bar Not Appearing on any Devices AGAIN!, on the site WordPress.org Forums:
Hello @ormgrecipes I'm writing to follow up on the issue where the text was not…
2 weeks ago
Posted a reply to Urgent: Add CAPTCHA to Password Reset Form to Prevent Spam Attack, on the site WordPress.org Forums:
Hello @dtox007 Thank you very much for bringing this to our attention, and I’m truly…
2 weeks ago
Posted a reply to Errors detected by PageSpeed Insights in the block Woo Product Carousel, on the site WordPress.org Forums:
Hi I wanted to follow up regarding the Bug Fix | Accessibility Issues in woo…
2 weeks ago
Posted a reply to Errors detected by PageSpeed Insights in the block Woo Product Carousel, on the site WordPress.org Forums:
Hello there @titowhisky I am writing to update you regarding the Bug Fix | Accessibility…
2 weeks ago
Posted a reply to Filtrable Gallery, on the site WordPress.org Forums:
Hi @cristipaltin I wanted to follow up regarding the Bug Fix | EA Filterable Gallery…
3 weeks ago
Posted a reply to Woo Product Gallery Image Resolution Issues, on the site WordPress.org Forums:
Hello @aroeditor Thank you so much for your kind words and thoughtful follow-up—it truly means…
3 weeks ago
Posted a reply to Variation swatches on Product Gallery, on the site WordPress.org Forums:
Hi there @aroeditor , Thank you so much for reaching out and sharing your detailed…
3 weeks ago
Posted a reply to Woo Product Gallery Image Resolution Issues, on the site WordPress.org Forums:
Hi @aroeditor Thank you so much for taking the time to test the updated developer…
3 weeks ago
Posted a reply to Woo Product Gallery Image Resolution Issues, on the site WordPress.org Forums:
Hello @aroeditor I am writing to update you regarding the Bug Fix | EA Woo…
3 weeks ago
Posted a reply to Filtrable Gallery, on the site WordPress.org Forums:
Hi @cristipaltin I am writing to update you regarding the Bug Fix | EA Filterable…
3 weeks ago
Posted a reply to Filtrable Gallery, on the site WordPress.org Forums:
Hello @cristipaltin Thank you so much for taking the time to investigate and share the…
1 month ago
Posted a reply to Woo Product Gallery Image Resolution Issues, on the site WordPress.org Forums:
Hello @aroeditor Thank you so much for sharing the detailed explanation and screenshots regarding the…
1 month ago
Posted a reply to How to stop theme overrides?, on the site WordPress.org Forums:
Hello @dabeed Thank you so much for providing that clear and detailed explanation. Your insights…
1 month ago
Posted a reply to Filtrable Gallery, on the site WordPress.org Forums:
Hello @cristipaltin Thank you so much for reaching out and for your kind words! I’ve…
1 month ago
Posted a reply to Export Gallery, on the site WordPress.org Forums:
Hello @skvandeusen Thank you for reaching out and for using our Image Gallery Block plugin.…
2 months ago
Posted a reply to Only one heading picked up in wordpress 6.8.1, on the site WordPress.org Forums:
Hello @mprprojects Thank you for your feedback. I recommend switching to our Essential Blocks plugin,…
2 months ago
Posted a reply to Adds bloat to your site, on the site WordPress.org Forums:
Hello @clicknathan Thank you for your feedback. I completely understand your concerns regarding performance and…
2 months ago
Posted a reply to Making content text area 1200px max width and centred, on the site WordPress.org Forums:
Hello @davinderschiedel Thank you for your response. I apologize for any confusion. Just to clarify,…
2 months ago
Posted a reply to Making content text area 1200px max width and centred, on the site WordPress.org Forums:
Hi @davinderschiedel I hope you are doing well. Is this way you want your slider…
2 months ago
Posted a reply to Wrapper Link does not work with popups, on the site WordPress.org Forums:
Hello @intercommsa Thank you for reaching out to us again. I'm sorry to hear that…
3 months ago
Posted a reply to Terrible Plugin, on the site WordPress.org Forums:
Hi @brightonseo Thank you so much for your follow-up and for sharing the additional context…
3 months ago
Posted a reply to eb-popup content on screen (invisible) blocking user interactop,, on the site WordPress.org Forums:
Hi @warregubbi I wanted to follow up regarding the EB popup conflict with wpforms . The…
3 months ago
Posted a reply to Advanced Tabs bug, on the site WordPress.org Forums:
Hi @mooer You are welcome. We appreciate your support and look forward to serving you…
3 months ago
Posted a reply to Please allow us to hide ads, on the site WordPress.org Forums:
Hello again @oscargare Sorry for the inconvenience. We have not heard from you since our…
3 months ago
Posted a reply to Advanced Tabs bug, on the site WordPress.org Forums:
Hello @mooer I am sorry for the delayed response. Regarding your issue #3, please use…
3 months ago
Posted a reply to Terrible Plugin, on the site WordPress.org Forums:
Hello @brightonseo We're truly sorry to hear about the experience you've had with Essential Addons,…
3 months ago
Posted a reply to Gutenberg Heading – custom text color is not preserved, on the site WordPress.org Forums:
Hi I wanted to follow up regarding the Bug Fix | Heading Block custom colors…
3 months ago
Posted a reply to [NSFW] The plugin stopped working, on the site WordPress.org Forums:
Hi @algoll Thank you so much for reaching out and letting us know about the…
3 months ago
Posted a reply to [NSFW] The plugin stopped working, on the site WordPress.org Forums:
Hello @algoll Thank you so much for reaching out and letting us know about the…
3 months ago
Posted a reply to Advanced Tabs bug, on the site WordPress.org Forums:
Hi @mooer Thank you so much for your kind words — I’m truly glad to…
3 months ago
Posted a reply to Inquiry About Feasibility and Guidance for New Design Concept, on the site WordPress.org Forums:
Hello @welladell Thank you so much for reaching out — I hope you're doing well…
3 months ago
Posted a reply to Gutenberg Heading – custom text color is not preserved, on the site WordPress.org Forums:
Hello @theunnicked I am writing to update you regarding the Bug Fix | Heading Block…
3 months ago
Posted a reply to Advanced Tabs bug, on the site WordPress.org Forums:
Hi @mooer I am writing to update you regarding the #issue 2. Our development team…
3 months ago
Posted a reply to Advanced Tabs bug, on the site WordPress.org Forums:
Hello @mooer Thank you for confirming the details and for your patience. I’ve shared this…
4 months ago
Posted a reply to Advanced Tabs bug, on the site WordPress.org Forums:
Hello @mooer Thank you for reaching out again, and I sincerely apologize for the delay…
4 months ago
Posted a reply to Gutenberg Heading – custom text color is not preserved, on the site WordPress.org Forums:
Hello @theunnicked Thank you so much for the screen recording, and yes we could reproduce…
4 months ago
Posted a reply to Article Background Color, on the site WordPress.org Forums:
Hello @graywalker Thank you for reaching out. I understand that you're trying to change the…
4 months ago
Posted a reply to Gutenberg Heading – custom text color is not preserved, on the site WordPress.org Forums:
Hello @theunnicked I hope you are doing well. I am sorry for the inconvenience.I have…
4 months ago
Posted a reply to eb-popup content on screen (invisible) blocking user interactop,, on the site WordPress.org Forums:
Hi @warregubbi Thanks for the update! We're glad to hear that most popups are working…
4 months ago
Posted a reply to essential blocks slider, on the site WordPress.org Forums:
Hello @monkey23456 Sorry for the inconvenience. We have not heard from you since our last…
4 months ago
Posted a reply to Cannot save any settings (401 error), on the site WordPress.org Forums:
Hello @cirrus123 I hope you are doing well.Thank you for reaching out regarding the 401…
4 months ago
Posted a reply to Integration of global color palette, on the site WordPress.org Forums:
Hello @imcube7 Thank you for your kind words and for sharing your feedback! We're glad…
4 months ago
Posted a reply to eb-popup content on screen (invisible) blocking user interactop,, on the site WordPress.org Forums:
Hello there I am writing to update you regarding the EB popup conflict with wpforms.…
4 months ago
Posted a reply to eb-popup content on screen (invisible) blocking user interactop,, on the site WordPress.org Forums:
Hi @warregubbi Thank you so much for the screen record.I have forwarded the issue to…
4 months ago
Posted a reply to essential blocks slider, on the site WordPress.org Forums:
Hi @monkey23456 That seems like an unusual issue. Could you please reach out to us…
4 months ago
Posted a reply to eb-popup content on screen (invisible) blocking user interactop,, on the site WordPress.org Forums:
Hello @warregubbi Thank you for providing the details. I visited your page (https://www.skeydrone.aero/wp-blocks-demo/), but I…
4 months ago
Posted a reply to essential blocks slider, on the site WordPress.org Forums:
Hello @monkey23456 Thank you for your JSON file. I have uploaded the file, and the…
4 months ago