Zeba Afia Shama (@zebaafiashama) – WordPress user profile

Bio

I am a WordPress Technical Support Engineer with extensive experience troubleshooting and assisting users with WordPress plugins and themes. I specialize in providing clear, professional, and solution-oriented support, ensuring users get the best experience with their WordPress setups. Passionate about problem-solving, I strive to deliver prompt and effective solutions while maintaining a polite and helpful approach in every interaction.

WordPress Origin Story

I started my journey with WordPress out of curiosity, exploring its flexibility and potential for website creation. Over time, this curiosity turned into a passion, leading me to dive deeper into WordPress development, customization, and technical support. As I gained experience, I found joy in helping others troubleshoot issues and optimize their WordPress sites.

In 2024, I had the incredible opportunity to attend WordPress Meetup Sylhet, where I connected with fellow enthusiasts, shared insights, and expanded my knowledge. This event reinforced my commitment to the WordPress community and further fueled my drive to contribute, whether through support, documentation, or helping users make the most of their WordPress experience.

Now, as a WordPress Technical Support Engineer, I continue to engage with the community, solve challenges, and ensure seamless experiences for WordPress users worldwide.

Badges

CODE

2 badges

Core Contributor '23 Plugin Developer

CONTENT

1 badge

Photo Contributor '23

COMMUNITY

1 badge

WordCamp Volunteer '25

PRACTICE

2 badges

Support Contributor '26 Test Contributor '23

POLYGLOTS

1 badge

Translation Contributor '23

Current Job

Technical Support Engineer

Present

WPDeveloper

Recent impact

Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

Last 30 days

8contributions

high0

medium8

score8

Last 90 days

28contributions

high0

medium28

score28

Last 12 months

161contributions

high1

medium160

score163

Team focus

Share of contributions across teams during the last 365 days

WordPress releases

Contributed to 3 releases

Time commitment

2 hours per week of sponsored contribution time

WPDeveloper

Contributions

Type

June 2026

Jun 11 Thu · 06:01

Forums med

Posted a reply to Calendar Widget – End Time Time Zone Issue, on the site WordPress.org Forums:
Hi @sflwa Thank you for bringing this to our attention, and I sincerely apologize for…

Jun 04 Thu · 05:43

Forums med

Posted a reply to Import Failed, on the site WordPress.org Forums:
Hello again @mpmchugh Sorry for the inconvenience. We have not heard from you since our…

Jun 04 Thu · 05:37

Forums med

Posted a reply to Success Message Doesn’t Display on Lost Password, on the site WordPress.org Forums:
Hello again @lhowse Sorry for the inconvenience. We have not heard from you since our…

Jun 03 Wed · 08:18

Forums med

Posted a reply to Post Grid Polylang compatibility issues, on the site WordPress.org Forums:
Hello again @chiucs123 Sorry for the inconvenience. We have not heard from you since our…

May 2026

May 30 Sat · 17:07

Forums med

Posted a reply to Post Grid Polylang compatibility issues, on the site WordPress.org Forums:
Hi @chiucs123 Thank you for your patience, and for the detailed report, it helped a…

May 30 Sat · 13:39

Forums med

Posted a reply to Post Grid Polylang compatibility issues, on the site WordPress.org Forums:
Hello @chiucs123 Thank you for reaching out, and I am so sorry for the inconvenience…

May 25 Mon · 03:01

Forums med

Posted a reply to Import Failed, on the site WordPress.org Forums:
Hello @mpmchugh Really sorry for the delay here, and thank you for reaching out. Please note…

May 20 Wed · 16:28

Forums med

Posted a reply to Elementor editor keeps loading when using Essential Addons Post Grid widget, on the site WordPress.org Forums:
Hi there @burodebom Greetings! I am truly sorry for the inconvenience this has caused. The…

May 14 Thu · 06:57

Forums med

Posted a reply to Vimeo-Videolinks disappear in LearnDash after 4.5.1, on the site WordPress.org Forums:
Hi @sag2004 Thanks for getting back to us and for giving version 4.5.2 a try.…

May 13 Wed · 15:26

Forums med

Posted a reply to Remove “What are your feelings” and “Share this article” areas, on the site WordPress.org Forums:
Hi There @uriahs-victor I wanted to follow up regarding the Bug Fix | Disable reaction…