WordPress.org

Posted a reply to Hook or Filter to disable Script from appearing on certain pages or post types?, on the site WordPress.org Forums:
Hi @rwdoerr This is not possible at the moment, but I will add it as…

2 weeks ago

Posted a reply to Event tracking become not working, on the site WordPress.org Forums:
Hi @masakimurano4raded, Have you made any changes to Google Analytics or Google Tag Manager on…

4 weeks ago

Posted a reply to Website goes down when I upgrade to version 2.6.0, on the site WordPress.org Forums:
Hi @globalteer Unfortunately, in previous versions, there was a bug left by a past developer,…

2 months ago

Posted a reply to Some issues with “Event tracking”, on the site WordPress.org Forums:
Hi @casinorus, I don't see the plugin loaded on the website. Can you please check…

2 months ago

Posted a reply to Using a single GTM for multiple plugins, on the site WordPress.org Forums:
Hi, There shouldn't be a problem with that. As long as you have just one…

2 months ago

Posted a reply to GDPR Ready, on the site WordPress.org Forums:
Hi Tobias, I guess that we can try and integrate with their plugin. Let me…

2 months ago

Posted a reply to JS error triggered, on the site WordPress.org Forums:
Hi, Here is another thing that could help us - 1. Go to the plugin's…

3 months ago

Posted a reply to Impossible to add new events, on the site WordPress.org Forums:
Hi @davidcamba Thanks for hanging in there, been traveling with limited connectivity. I would try…

3 months ago

Posted a reply to JS error triggered, on the site WordPress.org Forums:
Hi @jpujolcat Can you please attach a screenshot of the edit dialog of the click…

4 months ago

Posted a reply to Error after upgrade to version 2.6.0, on the site WordPress.org Forums:
Hi @webmindk, Just to make sure that I get the full picture - when the…

4 months ago

Posted a reply to External Product link tracking, on the site WordPress.org Forums:
Hi, Google Analytics can show you clicks on your own websites, but in your case,…

4 months ago

Posted a reply to Real-time tracking not working, on the site WordPress.org Forums:
Hi, Until we release a new update, here is what should solve it – Go…

4 months ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
Quick update - I may have a solution for all of this that will support…

4 months ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
@freshyjon The plugin does support Google Tag Manager but requires a few settings on that…

4 months ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
@freshyjon thanks for adding the link. The new version prefers using the Google Tag Manager…

4 months ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
Hi @freshyjon Can you post a link to the website? I’ll try and see what…

4 months ago

Posted a reply to Click Tracking Stop Working After Update, on the site WordPress.org Forums:
Hi @orangedental To get a better understanding of your use case, can you tell me…

4 months ago

Posted a reply to Click Tracking Stop Working After Update, on the site WordPress.org Forums:
Glad to hear you got it running again. Please let me know if there is…

4 months ago

Posted a reply to Click Tracking Stop Working After Update, on the site WordPress.org Forums:
Hi @orangedental, Here is what should solve it - 1. Go over this document and…

5 months ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
Would it be ok if we schedule a Zoom call for tomorrow to go over…

5 months ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
that's not it. seems like something is off with the config. can you double-check it?…

5 months ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
No need to upgrade to the Pro version. Taking a look to see if that…

5 months ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
<b>How to make it work</b To work with Google Tag Manager you have to follow…

5 months ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
@pdkeith thanks for hanging in there, I think I'm starting to understand what is happening.…

5 months ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
Oh, and can you also check the support friendly scripts box in the plugin's General…

5 months ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
@pdkeith I do see our code using the Google Tag Manager dataLayer, but I'm not…

5 months ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
Hi @pdkeith Can you send me a link to your website? I'll try and see…

5 months ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
Hi @wanderndeluxe The upgrade to the new version should have taken care of that. What…

5 months ago

Posted a reply to Broke our Very Important Site, on the site WordPress.org Forums:
Hi @contact-banker, Sorry to hear that the new version is causing issues on your website.…

5 months ago

Posted a reply to Event Tracking On Mobile, on the site WordPress.org Forums:
Hi @resonance_ Thanks for reaching out. Have you made any changes to the page or…

6 months ago

Posted a reply to Google Analytics Event Tracking dont works for me, on the site WordPress.org Forums:
Hi @web88 You can use an "advanced" type click event, tracking the destination URL -…

7 months ago

Posted a reply to Duplicate GA Tracking, on the site WordPress.org Forums:
With your settings, you shouldn't be gettings another code snippet. I'll run a few tests…

7 months ago

Posted a reply to Google Analytics Event Tracking dont works for me, on the site WordPress.org Forums:
Hi @web88, I think our phrasing of "element name" is confusing in this case, sorry…

7 months ago

Posted a reply to Fatal Error on activating, on the site WordPress.org Forums:
Hi Yariv, Would it be possible to take a look at it on a staging…

8 months ago

Posted a reply to Click tracking stopped working, on the site WordPress.org Forums:
Well, unfortunately, Google Analytics or most other analytics solutions are not 100% accurate. Some people…

8 months ago

Posted a reply to Click tracking stopped working, on the site WordPress.org Forums:
Hi @kyrredyr, I just clicked around a bit and did see events going out. Can…

8 months ago

Posted a reply to Click tracking not working, on the site WordPress.org Forums:
Hi @phaseonedesign From what I can see events are going out. Were you able to…

10 months ago

Posted a reply to Pro version didnt work…, on the site WordPress.org Forums:
I think that I located your account. The last email I received from you was…

11 months ago

Posted a reply to Pro version didnt work…, on the site WordPress.org Forums:
@pelsar Sorry to hear that. I am not aware of any refund request that was…

11 months ago

Posted a reply to Uncaught TypeError: Cannot read property ‘select’ of undefined, on the site WordPress.org Forums:
hi @selimemre17 I think that you have an empty click event. Can you please check…

11 months ago

Posted a reply to Activating plugin hides mobile menu, on the site WordPress.org Forums:
H @aaroncbw We have yet to reproduce the issue on our test sites. If you…

12 months ago

Posted a reply to Click tracking not working, on the site WordPress.org Forums:
Great, thanks for the update

1 year ago

Posted a reply to PHP errors, on the site WordPress.org Forums:
Hi @barn2media, Our next update will include a much better error handling. It's in the…

1 year ago

Posted a reply to Activating plugin hides mobile menu, on the site WordPress.org Forums:
Hi @aaroncbw, Can you please post a link to a page where this happens? It…

1 year ago