WordPress.org

Posted a reply to Can’t Create Click Tracking Event, on the site WordPress.org Forums:
Hi @solarorion, Are you using an Adblocker by any chance? If so, try to exempt…

8 months ago

Posted a reply to Track files/PDFs accessed directly via link, on the site WordPress.org Forums:
Hi @boloboaca, Sorry, but the plugin can't track direct downloads. The Google Analytics code runs…

10 months ago

Posted a reply to None of my events are tracking, on the site WordPress.org Forums:
Hi @arongkatz, Here is what could work - try setting the Code Snippet Type to…

11 months ago

Posted a reply to Event Tracking Not Working 2, on the site WordPress.org Forums:
Hi @fpman, At the moment the plugin doesn't work well when both the Google Tag…

11 months ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
@btomek, Glad to hear it's working now. That was just a one-time thing, no need…

11 months ago

Posted a reply to Click tracking not working, on the site WordPress.org Forums:
@khannamanu - yes, it's the CMP – Coming Soon & Maintenance Plugin. It seems like…

11 months ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
Hi @btomek Thanks for providing all the information. The settings in the General Settings tab…

12 months ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
@btomek, The reason that it stopped, was due to the new code snippet detection method…

12 months ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
Hi @btomek, I think I figured out why it happens in your case. Both the…

12 months ago

Posted a reply to Click tracking not working, on the site WordPress.org Forums:
Hi @khannamanu Did you remove the plugin since posting? I can't see the frontend code…

12 months ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
Hi @fpman Can you post a link to the page? I'll take a look and…

12 months ago

Posted a reply to Google Analytics Event in JS box, on the site WordPress.org Forums:
Hi @mseb Are you trying to track clicks that trigger the popup, or the popup…

12 months ago

Posted a reply to Track Successful Form Submissions Only, on the site WordPress.org Forums:
Hi @dancappdesign, We currently don't support tracking only successful submissions. I will add it to…

12 months ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
@btomek This seems like an issue with having both the Google Analytics code snippet along…

12 months ago

Posted a reply to Hook or Filter to disable Script from appearing on certain pages or post types?, on the site WordPress.org Forums:
Hi @rwdoerr This is not possible at the moment, but I will add it as…

1 year ago

Posted a reply to Event tracking become not working, on the site WordPress.org Forums:
Hi @masakimurano4raded, Have you made any changes to Google Analytics or Google Tag Manager on…

1 year ago

Posted a reply to Website goes down when I upgrade to version 2.6.0, on the site WordPress.org Forums:
Hi @globalteer Unfortunately, in previous versions, there was a bug left by a past developer,…

1 year ago

Posted a reply to Some issues with “Event tracking”, on the site WordPress.org Forums:
Hi @casinorus, I don't see the plugin loaded on the website. Can you please check…

1 year ago

Posted a reply to Using a single GTM for multiple plugins, on the site WordPress.org Forums:
Hi, There shouldn't be a problem with that. As long as you have just one…

1 year ago

Posted a reply to GDPR Ready, on the site WordPress.org Forums:
Hi Tobias, I guess that we can try and integrate with their plugin. Let me…

1 year ago

Posted a reply to JS error triggered, on the site WordPress.org Forums:
Hi, Here is another thing that could help us - 1. Go to the plugin's…

1 year ago

Posted a reply to Impossible to add new events, on the site WordPress.org Forums:
Hi @davidcamba Thanks for hanging in there, been traveling with limited connectivity. I would try…

1 year ago

Posted a reply to JS error triggered, on the site WordPress.org Forums:
Hi @jpujolcat Can you please attach a screenshot of the edit dialog of the click…

1 year ago

Posted a reply to Error after upgrade to version 2.6.0, on the site WordPress.org Forums:
Hi @webmindk, Just to make sure that I get the full picture - when the…

1 year ago

Posted a reply to External Product link tracking, on the site WordPress.org Forums:
Hi, Google Analytics can show you clicks on your own websites, but in your case,…

1 year ago

Posted a reply to Real-time tracking not working, on the site WordPress.org Forums:
Hi, Until we release a new update, here is what should solve it – Go…

1 year ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
Quick update - I may have a solution for all of this that will support…

1 year ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
@freshyjon The plugin does support Google Tag Manager but requires a few settings on that…

1 year ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
@freshyjon thanks for adding the link. The new version prefers using the Google Tag Manager…

1 year ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
Hi @freshyjon Can you post a link to the website? I’ll try and see what…

1 year ago

Posted a reply to Click Tracking Stop Working After Update, on the site WordPress.org Forums:
Hi @orangedental To get a better understanding of your use case, can you tell me…

1 year ago

Posted a reply to Click Tracking Stop Working After Update, on the site WordPress.org Forums:
Glad to hear you got it running again. Please let me know if there is…

1 year ago

Posted a reply to Click Tracking Stop Working After Update, on the site WordPress.org Forums:
Hi @orangedental, Here is what should solve it - 1. Go over this document and…

1 year ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
Would it be ok if we schedule a Zoom call for tomorrow to go over…

1 year ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
that's not it. seems like something is off with the config. can you double-check it?…

1 year ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
No need to upgrade to the Pro version. Taking a look to see if that…

1 year ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
<b>How to make it work</b To work with Google Tag Manager you have to follow…

1 year ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
@pdkeith thanks for hanging in there, I think I'm starting to understand what is happening.…

1 year ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
Oh, and can you also check the support friendly scripts box in the plugin's General…

1 year ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
@pdkeith I do see our code using the Google Tag Manager dataLayer, but I'm not…

1 year ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
Hi @pdkeith Can you send me a link to your website? I'll try and see…

1 year ago

Posted a reply to Problem after updating to version 2.6.0: Tracking Code twice, on the site WordPress.org Forums:
Hi @wanderndeluxe The upgrade to the new version should have taken care of that. What…

2 years ago

Posted a reply to Broke our Very Important Site, on the site WordPress.org Forums:
Hi @contact-banker, Sorry to hear that the new version is causing issues on your website.…

2 years ago

Posted a reply to Event Tracking On Mobile, on the site WordPress.org Forums:
Hi @resonance_ Thanks for reaching out. Have you made any changes to the page or…

2 years ago

Posted a reply to Google Analytics Event Tracking dont works for me, on the site WordPress.org Forums:
Hi @web88 You can use an "advanced" type click event, tracking the destination URL -…

2 years ago