WordPress.org

Posted a reply to jquery.form-validator.min.js has multiple JQuery deprecations, on the site WordPress.org Forums:
Hi @wesnealpi Will run some tests and release them as soon as possible. Yuval

2 months ago

Posted a reply to Import “Click Tracking”, on the site WordPress.org Forums:
Hi @carcuena We don't have such a feature yet but send it over to support…

3 months ago

Posted a reply to Issue with Gravity Forms, on the site WordPress.org Forums:
Can you see if there are javascript errors in the console? Maybe that could give…

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
Interesting. Could be a conflict with another plugin. Our client-side scripts are the same regardless…

4 months ago

Posted a reply to Issue with Gravity Forms, on the site WordPress.org Forums:
Hi @tommyaila Can you tell me a bit more about what is breaking when you…

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
Just to make sure that I get the use case right, I should click the…

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
@mseb Yes, if it's still possible. So far I couldn't see why it happens with…

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
@mseb can you post a link to the page and point me to such a…

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
@mseb Is it possible that it's a cache issue? Can you try clearing it after…

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
Glad to hear it solved the problem. I'll mark this as solved for now but…

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
@ralfreymann @mykael @mseb @tsurudamayumi @wesnealpi I just released a fix for this issue - version…

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
I managed to reproduce the bug and currently working on a fix. You should expect…

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
@mseb @tsurudamayumi so far we haven't been able to reproduce the issue. If you could…

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
@wesnealpi can you send me a link to a page where this happened?

4 months ago

Posted a reply to Anchor links leading to /undefined, on the site WordPress.org Forums:
Thanks for the heads up. Will check ASAP. Yuval

4 months ago

Posted a reply to Scroll tracking, on the site WordPress.org Forums:
Hi @crimdon, Note that the term that Google uses is non-interaction (as if it's not…

4 months ago

Posted a reply to Can’t Create Click Tracking Event, on the site WordPress.org Forums:
Hi @solarorion, Are you using an Adblocker by any chance? If so, try to exempt…

1 year ago

Posted a reply to Track files/PDFs accessed directly via link, on the site WordPress.org Forums:
Hi @boloboaca, Sorry, but the plugin can't track direct downloads. The Google Analytics code runs…

1 year ago

Posted a reply to None of my events are tracking, on the site WordPress.org Forums:
Hi @arongkatz, Here is what could work - try setting the Code Snippet Type to…

1 year ago

Posted a reply to Event Tracking Not Working 2, on the site WordPress.org Forums:
Hi @fpman, At the moment the plugin doesn't work well when both the Google Tag…

1 year ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
@btomek, Glad to hear it's working now. That was just a one-time thing, no need…

1 year ago

Posted a reply to Click tracking not working, on the site WordPress.org Forums:
@khannamanu - yes, it's the CMP – Coming Soon & Maintenance Plugin. It seems like…

1 year ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
Hi @btomek Thanks for providing all the information. The settings in the General Settings tab…

1 year ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
@btomek, The reason that it stopped, was due to the new code snippet detection method…

1 year ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
Hi @btomek, I think I figured out why it happens in your case. Both the…

1 year ago

Posted a reply to Click tracking not working, on the site WordPress.org Forums:
Hi @khannamanu Did you remove the plugin since posting? I can't see the frontend code…

1 year ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
Hi @fpman Can you post a link to the page? I'll take a look and…

1 year ago

Posted a reply to Google Analytics Event in JS box, on the site WordPress.org Forums:
Hi @mseb Are you trying to track clicks that trigger the popup, or the popup…

1 year ago

Posted a reply to Track Successful Form Submissions Only, on the site WordPress.org Forums:
Hi @dancappdesign, We currently don't support tracking only successful submissions. I will add it to…

1 year ago

Posted a reply to Event Tracking Not Working, on the site WordPress.org Forums:
@btomek This seems like an issue with having both the Google Analytics code snippet along…

1 year ago

Posted a reply to Hook or Filter to disable Script from appearing on certain pages or post types?, on the site WordPress.org Forums:
Hi @rwdoerr This is not possible at the moment, but I will add it as…

2 years ago

Posted a reply to Event tracking become not working, on the site WordPress.org Forums:
Hi @masakimurano4raded, Have you made any changes to Google Analytics or Google Tag Manager on…

2 years ago

Posted a reply to Website goes down when I upgrade to version 2.6.0, on the site WordPress.org Forums:
Hi @globalteer Unfortunately, in previous versions, there was a bug left by a past developer,…

2 years ago

Posted a reply to Some issues with “Event tracking”, on the site WordPress.org Forums:
Hi @casinorus, I don't see the plugin loaded on the website. Can you please check…

2 years ago

Posted a reply to Using a single GTM for multiple plugins, on the site WordPress.org Forums:
Hi, There shouldn't be a problem with that. As long as you have just one…

2 years ago

Posted a reply to GDPR Ready, on the site WordPress.org Forums:
Hi Tobias, I guess that we can try and integrate with their plugin. Let me…

2 years ago

Posted a reply to JS error triggered, on the site WordPress.org Forums:
Hi, Here is another thing that could help us - 1. Go to the plugin's…

2 years ago

Posted a reply to Impossible to add new events, on the site WordPress.org Forums:
Hi @davidcamba Thanks for hanging in there, been traveling with limited connectivity. I would try…

2 years ago

Posted a reply to JS error triggered, on the site WordPress.org Forums:
Hi @jpujolcat Can you please attach a screenshot of the edit dialog of the click…

2 years ago

Posted a reply to Error after upgrade to version 2.6.0, on the site WordPress.org Forums:
Hi @webmindk, Just to make sure that I get the full picture - when the…

2 years ago

Posted a reply to External Product link tracking, on the site WordPress.org Forums:
Hi, Google Analytics can show you clicks on your own websites, but in your case,…

2 years ago

Posted a reply to Real-time tracking not working, on the site WordPress.org Forums:
Hi, Until we release a new update, here is what should solve it – Go…

2 years ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
Quick update - I may have a solution for all of this that will support…

2 years ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
@freshyjon The plugin does support Google Tag Manager but requires a few settings on that…

2 years ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
@freshyjon thanks for adding the link. The new version prefers using the Google Tag Manager…

2 years ago

Posted a reply to No longer tracking, on the site WordPress.org Forums:
Hi @freshyjon Can you post a link to the website? I’ll try and see what…

2 years ago

Posted a reply to Click Tracking Stop Working After Update, on the site WordPress.org Forums:
Hi @orangedental To get a better understanding of your use case, can you tell me…

2 years ago