Profiles

Posted a reply to YOP Poll widget missing in the new release 7, on the site WordPress.org Forums:
Hello Thank you for your feedback. We will release a hotfix that will address this…

Posted a reply to Poll disappeared after upgrade to V7, on the site WordPress.org Forums:
Thank you. First of all, I would like to apologize for the headaches caused by…

Posted a reply to Poll disappeared after upgrade to V7, on the site WordPress.org Forums:
Hello Can you please confirm you are referring to YOP Poll widget missing in the…

Posted a reply to Problems after update to 7.0, on the site WordPress.org Forums:
Hello Could you please contact us on our website(https://yop-poll.com/contact-us) as we will need more info…

Posted a reply to Poll disappeared after upgrade to V7, on the site WordPress.org Forums:
Hello Can you try to add the shortcode of the poll to the page and…

Posted a reply to Update Was a Mess… So, how to add upgrade license??, on the site WordPress.org Forums:
Hello Please contact us at yop.help[at]gmail.com as this is related to the pro version. Thank…

Posted a reply to Cannot remove bullet from answers, on the site WordPress.org Forums:
Hello I see the code added to the page but it looks like you missed…

Posted a reply to Cannot remove bullet from answers, on the site WordPress.org Forums:
Hello The bullets are added by the theme you are using. You can remove them…

Posted a reply to email notifications won’t stop, on the site WordPress.org Forums:
Happy to hear you got it to work :)

Posted a reply to email notifications won’t stop, on the site WordPress.org Forums:
Hello The easiest way to disable email notifications is to edit the poll in case…

Posted a reply to Is there an option for custom message for users that voted on all polls?, on the site WordPress.org Forums:
Hello Thank you for your feedback. I understand the concept.My only concern is regarding the…

Posted a reply to Is there an option for custom message for users that voted on all polls?, on the site WordPress.org Forums:
Hello Please see below the answers to your questions: Is there an option to display…

Posted a reply to Cloning the pool does not clone the style. Is this normal?, on the site WordPress.org Forums:
Happy to hear you got it to work :) If you run into this issue…

Posted a reply to Cloning the pool does not clone the style. Is this normal?, on the site WordPress.org Forums:
Hello Short answer is No, it is not normal. When cloning a poll, the new…

Posted a reply to impossible to vote perpetual loading circle, on the site WordPress.org Forums:
Happy to hear you got it to work :) For any other questions or issues…

Posted a reply to impossible to vote perpetual loading circle, on the site WordPress.org Forums:
Hello I've ran a test on the link you provided and it looks like there…

Posted a reply to Edit votes, on the site WordPress.org Forums:
Hello Currently there is no way to edit a vote. But deleting a vote is…

Posted a reply to Logs are full of “too-many-chars-for-custom-field” errors, on the site WordPress.org Forums:
Hello I wanted to let you know that we have released a new version that…

Posted a reply to Revote option?, on the site WordPress.org Forums:
Hello Unfortunately, current version of the plugin does not support this feature yet.

Posted a reply to Logs are full of “too-many-chars-for-custom-field” errors, on the site WordPress.org Forums:
Thank you. It looks like the issue persists in version 6.5.36. We will release a…

Posted a reply to Logs are full of “too-many-chars-for-custom-field” errors, on the site WordPress.org Forums:
Hello This should be fixed in version 6.5.36. Are the warnings generated by version 6.5.36…

Posted a reply to Change the font colour for consent to the privacy policy, on the site WordPress.org Forums:
Hey Jay You can use the css below .basic-yop-poll-container .basic-gdpr-consent-text {color: #fff;} Hope this helps.

Posted a reply to Recipients Missing Error, on the site WordPress.org Forums:
You can contact us here https://yop-poll.com/contact/

Posted a reply to Recipients Missing Error, on the site WordPress.org Forums:
Can you please contact us on our website? We need more data to troubleshoot this.…

Posted a reply to Recipients Missing Error, on the site WordPress.org Forums:
Thank you for sending over the screenshot. Are you running version 6.5.36? I ran some…

Posted a reply to Recipients Missing Error, on the site WordPress.org Forums:
Hello Can you let us know where did you setup the notification email? Is it…

Posted a reply to Voting option is not accepted, on the site WordPress.org Forums:
Hey Jay Yes, you are correct on the 2 screenshots.It would be great if you…

Posted a reply to Voting option is not accepted, on the site WordPress.org Forums:
Hey Jay I may have missunderstood your requirement. If you want to allow voters to…

Posted a reply to Voting option is not accepted, on the site WordPress.org Forums:
Hello The options you are referring to have a different purpose. For example, if your…

Posted a reply to wherearre shortcode & notification msg fields dox?, on the site WordPress.org Forums:
Hello We are back from (the very long) holidays. The "demo message" should be available…

Posted a reply to Voting option is not accepted, on the site WordPress.org Forums:
Hello I see that you are allowing votes from your users only. In this case…

Posted a reply to wherearre shortcode & notification msg fields dox?, on the site WordPress.org Forums:
Hello Apologies for the delay in getting back to you.We've been off for the holidays.…