Profiles

  • Member Since: February 11th, 2019
  • Find me on:
  • Committed [3067013] to Plugins SVN:
    Update tested up to

  • Posted a reply to how do i allow submission of ticket by public (not logged in users), on the site WordPress.org Forums:
    Hi, This is possible with one of our extensions. Please fill in the form below…

  • Committed [3054916] to Plugins SVN:
    tags v6.1.11

  • Committed [3054915] to Plugins SVN:
    init v6.1.11

  • Committed [3050609] to Plugins SVN:
    tags 6.1.10

  • Committed [3050608] to Plugins SVN:
    init v6.1.10

  • Committed [3046167] to Plugins SVN:
    Update readme

  • Posted a reply to Cannot modify Support Staff in Ticket Details, on the site WordPress.org Forums:
    Hi, I apologize for the delay. We launched an update that fixes this issue yesterday.…

  • Committed [3040028] to Plugins SVN:
    tags 6.1.9

  • Committed [3040027] to Plugins SVN:
    init v6.1.9

  • Posted a reply to Cannot modify Support Staff in Ticket Details, on the site WordPress.org Forums:
    Hi, We could replicate the user assignment issue and we are working on a fix…

  • Committed [3033138] to Plugins SVN:
    tags 6.1.8

  • Committed [3033134] to Plugins SVN:
    init v6.1.8

  • Posted a reply to view all tickets from multiples user, on the site WordPress.org Forums:
    Hi, We have the Company Profiles add-on that allows to share and see tickets within…

  • Committed [3018193] to Plugins SVN:
    tags 6.1.7

  • Committed [3018187] to Plugins SVN:
    init v6.1.7

  • Posted a reply to Awsome Support Plugin: broke the website, on the site WordPress.org Forums:
    Hi, Marking this topic as clarified, but if you need any assistance, let me know.…

  • Posted a reply to rol permissions for ticket supervisor, on the site WordPress.org Forums:
    Hi, Marking as clarified. Any questions, let us know. Best regards,

  • Posted a reply to Awesome Support + Gravity Forms, on the site WordPress.org Forums:
    Hi, Marking this topic as clarified. Any questions about our add-ons, you can fill in…

  • Posted a reply to Cannot export user data, on the site WordPress.org Forums:
    Hi, Marking this topic as solved. Thanks for Using Awesome Support plugin :) Best regards,

  • Posted a reply to Wrong translation to DE, on the site WordPress.org Forums:
    Hi, As we will launch this fix on a next release, I will mark this…

  • Posted a reply to Página Login/ Submit Ticket no funciona: You are being redirected…, on the site WordPress.org Forums:
    Hola, Marcaré este hilo como resuelto por inactividad. Si tienes preguntas o necesitas más asistencia,

  • Posted a reply to Agents see all Tickets, on the site WordPress.org Forums:
    Hi, Marking this topic as solved. Any assistance, we are here to help.

  • Posted a reply to Página Login/ Submit Ticket no funciona: You are being redirected…, on the site WordPress.org Forums:
    Hola, Accedí al enlace y noté que el plugin está desactivado. Por favor, revisa este…

  • Committed [2995632] to Plugins SVN:
    Update tested up to WP 6.4

  • Committed [2995625] to Plugins SVN:
    Add tag 6.1.6

  • Committed [2995623] to Plugins SVN:
    Remove tag 6.1.6

  • Committed [2995353] to Plugins SVN:
    tag 6.1.6

  • Committed [2995351] to Plugins SVN:
    init v6.1.6

  • Committed [2978239] to Plugins SVN:
    tag 6.1.5

  • Committed [2978238] to Plugins SVN:
    init v6.1.5

  • Posted a reply to Can we use this plugin to notify users when a ticket status is changed?, on the site WordPress.org Forums:
    Hi @mostafas1990, We also have and add-on called Notifications that has SMS integrations only if…

  • Committed [2973925] to Plugins SVN:
    tag v6.1.4

  • Committed [2973923] to Plugins SVN:
    init v6.1.4

  • Posted a reply to Wizard Never Starts, on the site WordPress.org Forums:
    Hi @adminathena, Could you send us screenshots of the errors you see and, if possible,…

  • Posted a reply to Display statistical reports on a page, on the site WordPress.org Forums:
    Hi, I will mark this topic as clarified. If you have more questions, we are…

  • Posted a reply to Unable to contact Awesome Support, on the site WordPress.org Forums:
    Hi, I wanted to follow up and confirm if you filled in the form. We…

  • Posted a reply to Wizard Never Starts, on the site WordPress.org Forums:
    Hi, I am closing this thread, but reach us if you still need assistance. Best…

  • Posted a reply to Is it possible to anonymize agent responses?, on the site WordPress.org Forums:
    Hi, Marking this topic as clarified. Any assistance you need, we are here to help.…

  • Posted a reply to Does this plug-in still work, on the site WordPress.org Forums:
    Hi @victaurus, We updated the link to the demo site. Please feel free to test…

  • Posted a reply to Wizard Never Starts, on the site WordPress.org Forums:
    Hi @adminathena, Let me know if the issue continues. If so, please backup your site,…

  • Posted a reply to Demo link broken, on the site WordPress.org Forums:
    Hi @viktorix, We updated the URL of the demo site on the description. Thanks for…

  • Committed [2962084] to Plugins SVN:
    Update demo URL

  • Posted a reply to CSS issue, on the site WordPress.org Forums:
    Hi, I will mark this topic as completed, but if you still need more assistance,…

  • Posted a reply to Custom field in Tickets list filter, on the site WordPress.org Forums:
    Hi, I will mark this topic as clarified, but if you have any questions regarding…

  • Committed [2949806] to Plugins SVN:
    Update tested up to 6.3

  • Posted a reply to So bad, on the site WordPress.org Forums:
    Hi @abitp, I apologize for this situation. Please reply to the ticket you are referring…

  • Posted a reply to Unable to contact Awesome Support, on the site WordPress.org Forums:
    Hi @mac721, Please fill in the contact form and we will continue the conversation there.…

  • Posted a reply to Unable to contact Awesome Support, on the site WordPress.org Forums:
    Hi @mac721, Are you a customer of any of our add-ons? If so, please submit…

  • Posted a reply to registration, on the site WordPress.org Forums:
    Hi, Marking this thread as clarified. Any questions, we are always here to assist :)…