WordPress.org

Posted a reply to Just reporting a typo on the website, on the site WordPress.org Forums:
Hi Amanda, thanks for letting us know that. It's already fixed : )

2 days ago

Posted a reply to Adding Media Not Working, on the site WordPress.org Forums:
Hi @markolbert! Sorry, that plugin is not supported, just the built-in WP media manager as…

5 days ago

Posted a reply to Update to 3.41.0 failed, on the site WordPress.org Forums:
Hi @awilmsmeier that error is related to a WooCommerce language file, not MailPoet.

5 days ago

Posted a reply to Buddypress registration support, on the site WordPress.org Forums:
Hi @etatus! If you go to your WordPress' Settings page, is the option "Membership" checked?…

5 days ago

Posted a reply to Woocommerce Opt-In Checkbox not appearing, on the site WordPress.org Forums:
Hi @shayno90! And, are you using the latest version of WooCommerce as well? Have you…

5 days ago

Posted a reply to ???, on the site WordPress.org Forums:
This seems like a caching issue on your end. Please try clearing your Browser's cache…

5 days ago

Posted a reply to 404 on sendConfirmationEmail, on the site WordPress.org Forums:
Hi @dtamajon! When I try to send a confirmation email using the link on mailpoet…

5 days ago

Posted a reply to (HELP) FATAL ERROR, on the site WordPress.org Forums:
Hi @darmart123 it looks like one of your MailPoet tables crashed. Please install this plugin:…

5 days ago

Posted a reply to Migrating to new site is a PITA!!, on the site WordPress.org Forums:
Hi @markolbert, We limit the number of free plans you can have per account to…

1 week ago

Posted a reply to Emails Not Sending, on the site WordPress.org Forums:
Hi @markolbert, Yes, because you have already a previous SPF record for another sending service,…

1 week ago

Posted a reply to Emails Not Sending, on the site WordPress.org Forums:
Hi @cabrette, If you're using our own sending service, you need to edit your existing…

1 week ago

Posted a reply to About Woocomerce E-mails, on the site WordPress.org Forums:
Hey @furkan2665, Please email our support team via support(at)mailpoet.com so we can take a closer…

1 week ago

Posted a reply to When i create more than three custom templates, it shows error, on the site WordPress.org Forums:
Hi @yasir8swat, It's hard to say anything without looking into your database, but it's probably…

1 week ago

Posted a reply to subscription form does not show on mobile phones, on the site WordPress.org Forums:
Hi @annaerhart, Unfortunately, the problem is not related to the MailPoet subscription form. Your WordPress…

1 week ago

Posted a reply to Error 403 when editing a form?, on the site WordPress.org Forums:
Hi @deanima, The 403 Forbidden error is an HTTP status code that means that accessing…

1 week ago

Posted a reply to Enabling welcome e-mail on import, on the site WordPress.org Forums:
Hey @wpguillaume, You sure have a point. However, we don't have any news on that…

1 week ago

Posted a reply to Newsletter sending at 0%, on the site WordPress.org Forums:
Hi Martin, We're sorry to hear that. Have you checked the article Sending Does Not…

1 week ago

Posted a reply to Mail Poet Subscribe form footer code help, on the site WordPress.org Forums:
Hi @lillyandlace, We're working to improve the form editor next year. For now, you can…

1 week ago

Posted a reply to Mailpoet email received in spam Outlook, on the site WordPress.org Forums:
Hey @kowsika, 1) I'd suggest that you Test Your Spam Score with Mail Tester to…

1 week ago

Posted a reply to User automatically unsubscribed, on the site WordPress.org Forums:
Hi Paul, Thanks for contacting us. Please email our support team via support(at)mailpoet.com so we…

1 week ago

Posted a reply to Pasting in existing content again, and again, and again…, on the site WordPress.org Forums:
Hi @tashword, To fix the issue with the duplicated content, you can refer to this…

1 week ago

Posted a reply to problem with the settings, on the site WordPress.org Forums:
Hey @dmitrydzh, Are you setting up a Welcome Email or a Post Notification? If so,…

1 week ago

Posted a reply to Emails Not Sending, on the site WordPress.org Forums:
Hi @markolbert, Can you please use this tool to check your SPF and DKIM keys…

1 week ago

Posted a reply to Unable to remove subscribers – marked as WordPress users, on the site WordPress.org Forums:
Hey @cedricshaw, Have you tried to go to MailPoet > Lists and force sync the…

1 week ago

Posted a reply to Tab “E-mails” is empty since the last update, on the site WordPress.org Forums:
Hey Carina, It can be just a caching issue. Make sure to clear your browser's…

1 week ago

Posted a reply to Too hard to edit, on the site WordPress.org Forums:
Hey @tashword, We're sorry to hear you didn't have a nice experience with our editor…

3 weeks ago

Posted a reply to table or view not found, on the site WordPress.org Forums:
Hi @shimaab, Please email support(at)mailpoet.com and we will be happy to help you.

1 month ago

Posted a reply to In content sign up for Mailpoet 3, on the site WordPress.org Forums:
Hey @tjerk79, Unfortunately, that's correct. Magic Action Box is not currently compatible with MailPoet 3.…

1 month ago

Posted a reply to Cannot add any column blocks except for posts, on the site WordPress.org Forums:
Hi @sherorpen, That's because when you see "Add a column block here", it means you…

1 month ago

Posted a reply to Pending approval, on the site WordPress.org Forums:
Hi @ico33, If your second subscription is showing as "Pending" it means we need to…

1 month ago

Posted a reply to Invalid API endpoint, on the site WordPress.org Forums:
Hi Simon, Please check if your Premium key is valid by going to MailPoet >…

1 month ago

Posted a reply to Can’t delete subscribers, on the site WordPress.org Forums:
Hi Marco and Peter, This is not an issue, it's actually the expected behavior in…

2 months ago

Posted a reply to Does uninstall delete the data?, on the site WordPress.org Forums:
Hi @itziarlabox, If you just remove the plugin from the WordPress dashboard > Plugins page…

2 months ago

Posted a reply to Text formatting does not work, on the site WordPress.org Forums:
Hi Tomas, Which Chrome version are you running? Can you try disabling all Chrome extensions,…

2 months ago

Posted a reply to Updating MailPoet constantly breaks websites, on the site WordPress.org Forums:
Hi Tim @crazydiamond23, Yes, we can confirm MailPoet is fully compatible with PHP 7.3. We…

2 months ago

Posted a reply to Error message while newsletter submit, on the site WordPress.org Forums:
Hi there @akhilmr94, This is the support forum for MailPoet 3 and not MailPoet 2.…

2 months ago

Posted a reply to Write permission, on the site WordPress.org Forums:
Hi there, We're looking for the permissions on; public_html/wp-content/uploads and public_html/wp-content/ Thanks!

2 months ago

Posted a reply to Getting Errors inside Theme, on the site WordPress.org Forums:
Hi there @soundsnerdy, Can you try with the release we did this Tuesday and see…

2 months ago

Posted a reply to Encoding Error, on the site WordPress.org Forums:
Hi there @monika21, Can you let us know what sending method you are using, please?…

2 months ago

Posted a reply to Linux cron sending broken in last version 3.36.0, on the site WordPress.org Forums:
Hi there! Yes, this will be fixed in the next release. For now as a…

2 months ago