WordPress.org

Posted a reply to Form validation error, on the site WordPress.org Forums:
Hi @dan002, Glad to hear you got this solved! If we can help with anything,…

3 days ago

Posted a reply to Broken columns and (list) content, on the site WordPress.org Forums:
Hi there @moxie, You need to follow the instructions here https://kb.mailpoet.com/article/267-duplicated-content-when-adding-a-new-column once and save the…

3 days ago

Posted a reply to 404s plugins/mailpoet/assets/dist/js/ etc, on the site WordPress.org Forums:
Hi there @stevejharris, These look like old versioned files from previous versions of MailPoet. Are…

3 days ago

Posted a reply to Two seperate section can’t be edited seperately, on the site WordPress.org Forums:
Hi there @moxie, That definitely shouldn't happen! We've tried replicating and haven't been able to…

3 days ago

Posted a reply to Automatic Latest Posts found nothing, on the site WordPress.org Forums:
Hi there @shayno90, Does the post type show for selection at all in the automated…

3 days ago

Posted a reply to Icons Window, on the site WordPress.org Forums:
Hi there @mgrech, Could you post a link to a screenshot that shows the issue,…

3 days ago

Posted a reply to Subscriber page refreshes with ajax, on the site WordPress.org Forums:
Hi there! This was recently changed, please ensure you have the latest version of MailPoet…

3 days ago

Posted a reply to subscribe to comments, on the site WordPress.org Forums:
Hi there @stebato, In the wp-admin > MailPoet > Settings, you can enable "subscribe in…

3 days ago

Posted a reply to Exclude post, on the site WordPress.org Forums:
Hi there @freemason, The best way to do this is in your display options for…

3 days ago

Posted a reply to RTL – MailPoet 2, on the site WordPress.org Forums:
Hi there @ilanaguttman, Thanks for your feedback! We do have RTL support on our feature…

3 days ago

Posted a reply to Turn off HTML, on the site WordPress.org Forums:
Hi @granit59, Glad you like the plugin! :) At this moment in time it isn't…

3 days ago

Posted a reply to hotmail addresses not receiving confirmation email, on the site WordPress.org Forums:
Hi there @sanesanyo, This is the support forum for MailPoet 3. We don't provide support…

3 days ago

Posted a reply to Can not open email, on the site WordPress.org Forums:
Hi there @psmits1567, Can you let us know if you've recently deleted or moved to…

3 days ago

Posted a reply to Newsletter to Subcribers, on the site WordPress.org Forums:
Hi there @ekerm, In your wp-admin > MailPoet > Emails > Add new, create your…

3 days ago

Posted a reply to Two New subscriber notification emails, on the site WordPress.org Forums:
Hi there @ybarnett, Does the issue resolve itself if you temporarily switch back to sending…

3 days ago

Posted a reply to Notifications using MailPoet Sending Service are going to Spam folder, on the site WordPress.org Forums:
Hi there @jonstout, That certainly shouldn't happen. So our accounts team can check what's happening,…

3 days ago

Posted a reply to MailPoet 3 not accepting new subscribers “This User already Exisits”, on the site WordPress.org Forums:
Hi there @mustafazaidi, Which plugin are you using for the popup/subscription form? Is it a…

3 days ago

Posted a reply to plugin installed but gives us database error, on the site WordPress.org Forums:
Hi there @jordimopi, Can you please write to our support team at (support(at)mailpoet.com) and they'd…

3 days ago

Posted a reply to Problem for Export/import for editor role, on the site WordPress.org Forums:
Hi there @wordthem, Have you made any changes to the editor role using a user…

3 days ago

Posted a reply to cURL error 23: Error while processing content unencoding: incorrect header check, on the site WordPress.org Forums:
Hi there @hhiriart, You're using quite an old version of MailPoet. Can you try upgrading…

3 days ago

Posted a reply to DB error: ADD COLUMN updated_at timestamp, on the site WordPress.org Forums:
Hi there @jansudek, I've just tried the latest release with MySQL 5.5 and can't replicate.…

2 weeks ago

Posted a reply to Mailpoet generating thousands of 404, on the site WordPress.org Forums:
Hi there @finexcz, >If I uninstall it, will that help? No, just if you had…

2 weeks ago

Posted a reply to unable to send emails, on the site WordPress.org Forums:
Hi there @deepraman, That's definitely odd! It could be down to an issue when saving…

2 weeks ago

Posted a reply to Problem with Thrive Leads, on the site WordPress.org Forums:
Hi there @thukgwi, When I tested your form I see the response returned is a…

2 weeks ago

Posted a reply to ECJ cookie ruling / MAILPOET_SESSION cookie, on the site WordPress.org Forums:
Hi all, This cookie is specifically used for the invisible recaptcha option within MailPoet, but…

2 weeks ago

Posted a reply to Any way to reduce the bulk of email html?, on the site WordPress.org Forums:
Hi there @ngagun, Please send to support(at)mailpoet.com. Thank you!

2 weeks ago

Posted a reply to Re-send post (send post again), on the site WordPress.org Forums:
Hi there @dactilar, That isn't possible at this time. You'd need to publish the post…

2 weeks ago

Posted a reply to You don’t have authorization to view this page error, on the site WordPress.org Forums:
Hi there @mikesj, All links are encoded in an email for that specific subscriber but…

2 weeks ago

Posted a reply to Text formatting does not work, on the site WordPress.org Forums:
Hi Tom, Just to clarify do you mean in the newsletter designer itself? For example,…

2 weeks ago

Posted a reply to Spam Content to all Subscribers, on the site WordPress.org Forums:
Hi there @edkl, Do you mean this spam content is being injected into the newsletter?…

2 weeks ago

Posted a reply to branding when using “Free Premium”, on the site WordPress.org Forums:
Hi there @ictobi, No! If you're using the free plan for 1,000 subscribers and have…

2 weeks ago

Posted a reply to mailpoet 3 sending problem, sending stucks after a while.., on the site WordPress.org Forums:
Hi there @deeewit, You shouldn't get this error when sending with your host's own server…

2 weeks ago

Posted a reply to MailPoet Check box integrating with Convert Plus plugin for mapping, on the site WordPress.org Forums:
Hi there @snehalsatishbogam, Are you from the Convert Plus plugin team? If so please reach…

2 weeks ago

Posted a reply to subscribers must solve puzzle to proof that they are human! How to deactivate it, on the site WordPress.org Forums:
Hi there @ictobi, You can disable the built-in captcha option within your wp-admin > MailPoet…

2 weeks ago

Posted a reply to Addon for Local Saving, on the site WordPress.org Forums:
Hi there @mohsinworld, Not sure we understand your question. Do you mean your subscribers? No…

2 weeks ago

Posted a reply to Cannot send mail with authorized e-mail address, on the site WordPress.org Forums:
Hi there @pierre1960, You may have multiple accounts and it's authorized for the wrong license…

2 weeks ago

Posted a reply to Problem with Thrive Leads, on the site WordPress.org Forums:
Hi there @thukgwi, Please, can you let us know which MailPoet version number you are…

2 weeks ago

Posted a reply to Authorize Email Alias, on the site WordPress.org Forums:
Hi there @gardenstrong1, You'd need to add the alias address to your MailPoet account and…

2 weeks ago

Posted a reply to Old unused DB entries?, on the site WordPress.org Forums:
Hi there @danescobar, If you are actively using MailPoet 3 all those entires are required.…

2 weeks ago

Posted a reply to Technical question – access to subscriber list, on the site WordPress.org Forums:
Hi there @larshoerttrich , There are a couple of ways you could try. The first…

2 weeks ago

Posted a reply to Remove a list or update the list title using MailPoet3 API, on the site WordPress.org Forums:
Hi Himani, We don't currently have functionality for that in the API. We'll add your…

2 weeks ago

Posted a reply to DKIM & Sending method “other”, on the site WordPress.org Forums:
Hi there, Just to clarify you mentioned your using SMTP, but also mentioned your host's…

2 weeks ago

Posted a reply to Any way to reduce the bulk of email html?, on the site WordPress.org Forums:
Hi there, There isn't a way to strip out any additional styling/HTML blocks within the…

2 weeks ago

Posted a reply to Edit Manage your Subscription page, on the site WordPress.org Forums:
Hi there @cymendor, The best way you can edit this would be to use CSS…

2 weeks ago

Posted a reply to Free premium account, on the site WordPress.org Forums:
Hi Carol, Thanks for contacting us. I believe you may have subscribed to two free…

2 weeks ago