WordPress.org

Posted a reply to Problem deleting spam, on the site WordPress.org Forums:
Hey @cfm168, It's very likely those are WordPress Users added to the WordPress Users list…

3 days ago

Posted a reply to Spams !!!, on the site WordPress.org Forums:
Hi @fuerchan, I can see the subscription form in your homepage is from MailPoet 2.…

3 days ago

Posted a reply to How to delete MailPoet logo in the footer?, on the site WordPress.org Forums:
Hi @cfm168, Only if you're a Premium user you can send newsletters without our logo…

3 days ago

Posted a reply to System error sends multiple newsletters for users, on the site WordPress.org Forums:
Hi Bruno, We're really sorry about your bad experience while using our plugin. What happened…

1 week ago

Posted a reply to Post notifcation – sent when a page is updated – unwanted, on the site WordPress.org Forums:
Hi Connie, Can you try the latest release and let us know if you still…

2 weeks ago

Posted a reply to Dependency conflict (Swift Mailer) in WP Cassify plugin, on the site WordPress.org Forums:
Hi Michael, Sorry about the delay. Are you still having issues with this? If so,…

2 weeks ago

Posted a reply to unusal amount of compute cycles, again, on the site WordPress.org Forums:
Hi @robertburr, Out of the box, MailPoet doesn't use wp-cron.php at all. Instead it uses…

2 weeks ago

Posted a reply to Custom Confirmation page issue, on the site WordPress.org Forums:
Hi Tony, Can you try removing the custom JS and see if it works? Thanks!

2 weeks ago

Posted a reply to mail validation, on the site WordPress.org Forums:
Hi Markus, Do you mean you want to validate emails that you accepet? The MailPoet…

2 weeks ago

Posted a reply to Archive links not working for common users, on the site WordPress.org Forums:
Hi there, Sorry about the delay, does this all work ok now? Let us know!

2 weeks ago

Posted a reply to Mailpoet 3 – Subscriber don’t received the opt-in mail, on the site WordPress.org Forums:
Hi all, If you have an issue with using MailPoet we'd be happy to assist,…

2 weeks ago

Posted a reply to Cron Job Error, on the site WordPress.org Forums:
Hi there, Sorry about the delay. Please contact us via support(at)mailpoet.com so we can assist.…

2 weeks ago

Posted a reply to Wrong character encoding?, on the site WordPress.org Forums:
Hi there, Sorry about the delay here. Are you still experiencing the issue? Let us…

2 weeks ago

Posted a reply to Fatal error version 2, on the site WordPress.org Forums:
Hi all, This is a PHP compatibility issue. MailPoet 2 will not be updated to…

2 weeks ago

Posted a reply to Change link endpoint, on the site WordPress.org Forums:
Hi there @doraemon74, Unfortunately, this isn't something that is currently possible, but we'll add it…

2 weeks ago

Posted a reply to Sudden Fatal error, on the site WordPress.org Forums:
Hi all, Sorry about the delay. @satperi that issue has since been fixed, if you…

2 weeks ago

Posted a reply to View (extra) fields on page subscribers, on the site WordPress.org Forums:
Hi Jack, This is only possible to view the custom field data in the subscriber…

2 weeks ago

Posted a reply to Buttons appear twice when forwarded, on the site WordPress.org Forums:
Hi there @mburdett555, Unfortunately, this is a known issue with forwarding in Outlook and is…

2 weeks ago

Posted a reply to TLS send not working after upgrading to Mailpoet 3, on the site WordPress.org Forums:
Hi Matthew, Sorry about the delay here. Glad to hear you got this resolved. Thanks!

2 weeks ago

Posted a reply to GDPR Unsubscribe/Manage button/url, on the site WordPress.org Forums:
Hi there @dreadlox, As mentioned above, there is an unsubscribe link in every email and…

2 weeks ago

Posted a reply to Hello, on the site WordPress.org Forums:
Hi there @stokim, Do you mean the confirmation email? That cannot be disabled if using…

2 weeks ago

Posted a reply to Rendering problem on Outlook, on the site WordPress.org Forums:
Hi Fran, Sorry about the delay on this. If you are still having rendering issues…

2 weeks ago

Posted a reply to Reception in loop of the mails of statistics, on the site WordPress.org Forums:
Hi there @raphaelmy, There aren't any known issues with this, is it still happening? Let…

2 weeks ago

Posted a reply to Manage subscribers page: Show not all list – only selected or subscribed list, on the site WordPress.org Forums:
Hi there @gobomax21, Currently, this isn't possible, in your wp-admin > MailPoet > Settings >…

2 weeks ago

Posted a reply to Redirect notification (invalid url), on the site WordPress.org Forums:
Hi there @riastam, Please contact our team via support(at)mailpoet.com as we'll need to get the…

2 weeks ago

Posted a reply to Newsletters,lists and subscribers are moved to trash after sending the newslette, on the site WordPress.org Forums:
Hi Peter, This would normally be related to a SQL query causing some form of…

2 weeks ago

Posted a reply to MailPoet 2 and PHP 7.3, on the site WordPress.org Forums:
Hi Moshe, Thanks for confirming. We are hoping to look at RTL support in the…

2 weeks ago

Posted a reply to Ultimate Member conflict, on the site WordPress.org Forums:
Hi there @fabmei, Can you post some screenshots of what permissions you have set for…

2 weeks ago

Posted a reply to Free upgrade to premium offer, on the site WordPress.org Forums:
Hi all, For any account related queries please contact sales(at)mailpoet.com. Thanks!

2 weeks ago

Posted a reply to Mailpoet subscribers cannot be put into trash, on the site WordPress.org Forums:
Hi Peter, Thanks for your feedback and sharing this! We'll pass it along to our…

2 weeks ago

Posted a reply to Getting Mailpoet_error=5 on subscription form submission, subscribers not saved, on the site WordPress.org Forums:
Hi there @benpavlov, We've just tested the form on the page and it worked correctly.…

2 weeks ago

Posted a reply to how can i add new font family – messinasans, on the site WordPress.org Forums:
Hi there, It isn't currently possible to implement custom fonts with MailPoet. Thanks.

2 weeks ago

Posted a reply to The [SPAM] before the subject of my mail, on the site WordPress.org Forums:
Hi Stephane, Can you post a link to your mail-tester result, please? Also can you…

2 weeks ago

Posted a reply to Upgrade Mailpoet from v2 to v3, on the site WordPress.org Forums:
Hi there @venizia, MailPoet 2 should be in a folder called "wysija-newsletters" and MailPoet 3…

2 weeks ago

Posted a reply to Change recaptcha language, on the site WordPress.org Forums:
Hi @natasha006, It should automatically take the language of your site. Any issues let us…

2 weeks ago

Posted a reply to Custom Confirmation page issue, on the site WordPress.org Forums:
Hi there @tonyml, That's odd it should work fine, what content do you have on…

2 weeks ago

Posted a reply to Authorised email addresses, on the site WordPress.org Forums:
Hi there @mykingdomforahorse, It should be authorized immediately. Please contact support(at)mailpoet.com and we can check…

2 weeks ago

Posted a reply to Sending and Support issues, on the site WordPress.org Forums:
Dave, you already reviewed our plugin here: https://wordpress.org/support/topic/not-great-18/

3 weeks ago

Posted a reply to Not great., on the site WordPress.org Forums:
Hi Scott, I'm sorry you haven't had a good experience with us. Regardless of the…

4 weeks ago

Posted a reply to Mailpoet 3 get email on user unsubscription, on the site WordPress.org Forums:
Hi @oneside, Unfortunately, this is not possible at the moment. You can enable email notifications…

4 weeks ago

Posted a reply to Can’t edit, nor create new forms, on the site WordPress.org Forums:
Hi @rebecasjc, This looks like a plugin conflict. Can you disable all your plugins and…

4 weeks ago

Posted a reply to SiteGround user forced to leave MailPoet, on the site WordPress.org Forums:
Hi @richardu, Please check Marina's reply. Have you tried to set up a Server Side…

4 weeks ago