WordPress.org

Posted a reply to Issues Adding Subscribers with @Yahoo email addresses, on the site WordPress.org Forums:
Hi @carlykruger, We're not aware of any issues when importing Yahoo addresses. Can you give…

1 week ago

Posted a reply to I wanted to love it, on the site WordPress.org Forums:
Hi @zwierze, We're really sorry to hear about that. Have you contacted our Support team…

1 week ago

Posted a reply to MailPoet – Subscription doesn’t work, on the site WordPress.org Forums:
Hi @xtenco and @alethai, This error message will be displayed for the users trying to…

1 week ago

Posted a reply to Pop-up sign-up forms not popping-up, on the site WordPress.org Forums:
Hi @misscatherine, I see from the screenshot that you've set the pop up to be…

1 week ago

Posted a reply to Error message : “Something went wrong with your subscription…”, on the site WordPress.org Forums:
Hi @lysiane83, Please try to contact us through the Sales contact form or reply to…

1 week ago

Posted a reply to Set max Date of posts included within a new Post notification, on the site WordPress.org Forums:
Hi @pix365, That's a very interesting question. When creating a Post Notification, all the posts…

1 week ago

Posted a reply to I can’t send emails, on the site WordPress.org Forums:
Hi @raio0, I see our team has replied to you about the pending subscription on…

1 week ago

Posted a reply to pendiente de aprobación, on the site WordPress.org Forums:
Hi @federicocontreras, I see your subscription has been approved, but then you requested us to…

1 week ago

Posted a reply to Sendgrid removing authentication with username and password, on the site WordPress.org Forums:
Hi @alexgav, Unfortunately, we don't have plans to update the old version to support SendGrid's…

1 week ago

Posted a reply to Download Button, on the site WordPress.org Forums:
Hi @thepmper, I'm afraid this is not possible to do with MailPoet 3. If you…

1 week ago

Posted a reply to Anchors, on the site WordPress.org Forums:
Hi @kenbower, Unfortunately, it's not possible to use anchor links inside our editor at the…

1 week ago

Posted a reply to Custom Content in Mails, on the site WordPress.org Forums:
Hi @mediengestalter, Unfortunately, this is not possible. We do not allow custom HTML or PHP…

1 week ago

Posted a reply to Confirmation mails sent to subscribers end up in the promotions tab, on the site WordPress.org Forums:
Hi @aniroyauc, Unfortunately, there's no way MailPoet can control which Gmail tab your email will…

1 week ago

Posted a reply to I have an SPF problem. Hosting provider told me everything is right on their end, on the site WordPress.org Forums:
Hi @yuliushalim, Please note that you don't need to include our domain to your SPF…

1 week ago

Posted a reply to Mailpoet makes WP database HUGE, on the site WordPress.org Forums:
Hi @tonypearl, Thanks for your post! :) Modern database systems are able to easily handle…

1 week ago

Posted a reply to Error message : “Something went wrong with your subscription…”, on the site WordPress.org Forums:
Hi Lysiane, It seems the MailPoet Sending Service has been paused for your account. Please…

1 week ago

Posted a reply to mailpoet 3 – SMTP stuck on send Emails when there is a ‘.’ in its local-part, on the site WordPress.org Forums:
Hi @deniswinkel, We have an article about it here: Why Sending is Paused when Using…

1 week ago

Posted a reply to Blank HTML- or Preview-Page by mails that are duplicated from previous mails, on the site WordPress.org Forums:
Hey everyone, We can confirm this is a problem with duplicated newsletters only. Our team…

1 week ago

Posted a reply to No message when already subscribed, on the site WordPress.org Forums:
Hi @mildek, If you're using our own subscription form, unfortunately, that's not possible. Please refer…

1 week ago

Posted a reply to WooCommerce Mail Attachments missing, on the site WordPress.org Forums:
Hi @mindcopter, Unfortunately, this is due to some limitations of our sending service. We don't…

1 week ago

Posted a reply to Account Review, on the site WordPress.org Forums:
Hi @notyet1, Sorry about that. Have you answered the survey on your MailPoet 3 account…

1 week ago

Posted a reply to Newsletter is not being received, on the site WordPress.org Forums:
Hi @jankowitts, I believe sending is not working on your website. If you're sending with…

1 week ago

Posted a reply to Send more Then 1000 mail using My SMTP providerin Mailpoet, on the site WordPress.org Forums:
Hi @nirmal2020, The free version of our plugin allows you to send to 1,000 unique…

1 week ago

Posted a reply to Bounces – reactivation needed, on the site WordPress.org Forums:
Hi @vantasticheartbeat, Sorry about that. Please contact us via email so we can work together…

1 week ago

Posted a reply to You’ll soon be able to send once our team reviews your account, on the site WordPress.org Forums:
Hi @@benjcherpas, This message will show up while your subscription hasn't been approved manually by…

1 week ago

Posted a reply to Account not reviewed message, on the site WordPress.org Forums:
Hi @halfbaddude, This message will show up while your subscription hasn't been approved manually by…

1 week ago

Posted a reply to PHP error when importing email addresses to lists, on the site WordPress.org Forums:
Hey @edweiss, Our developer team is already aware of this issue and working on a…

1 week ago

Posted a reply to Statistics no longer showing, on the site WordPress.org Forums:
Hey @misscatherine, May I ask you if you're using the Safari browser to access the…

1 week ago

Posted a reply to Error unpacking Mailpoet Premium 3.54.0, on the site WordPress.org Forums:
Hey, The problem has been fixed now. If you try to re-install or update the…

1 month ago

Posted a reply to Dont want “reply-to” email address to be personal email, on the site WordPress.org Forums:
Hi @irkuanirakras, You can change the Reply-To email address set by default by going to…

1 month ago

Posted a reply to Something went wrong with your subscription. Please contact the website owner., on the site WordPress.org Forums:
Hi @irkuanirakras, This error message means that your SMTP method is not working as expected.…

1 month ago

Posted a reply to Use custom field to dynamically add users to lists, on the site WordPress.org Forums:
Hi @socialco, Unfortunately, we do not have a feature to create segments based on custom…

1 month ago

Posted a reply to Can’t log in to version 2, on the site WordPress.org Forums:
Hi Armin, Please contact our Sales team via email so we can reset the password…

1 month ago

Posted a reply to Editing template, on the site WordPress.org Forums:
Hi We know it's annoying for some users and we're planning on doing changes to…

1 month ago

Posted a reply to Error al Mandar boletín, on the site WordPress.org Forums:
Hi @oscartapia, It seems the MailPoet Sending Service has been paused for your account due…

1 month ago

Posted a reply to Mailchimp, on the site WordPress.org Forums:
Hi @semlinandco, Sure, we have an article with the step-by-step guide here: Migrating from MailChimp…

1 month ago

Posted a reply to Dns Verification, on the site WordPress.org Forums:
Hi @ssinfortunistica, I've checked your account and your subscription is still pending approval. Our team…

1 month ago

Posted a reply to Are both plugins required Mailpoet and Mailpoet Premium?, on the site WordPress.org Forums:
Hi @munich, Yes, you need to keep both plugins installed. The Premium plugin of MailPoet…

1 month ago

Posted a reply to “You have an older version of the Premium plugin”, on the site WordPress.org Forums:
Hi @henk-barreveld, Thanks for the feedback. We will take into account that we should link…

1 month ago

Posted a reply to Presubscribe issue, on the site WordPress.org Forums:
Hey @ipbroad, Can you please let us know if these subscribers have been also permanently…

1 month ago