WordPress.org

Posted a reply to Does uninstall delete the data?, on the site WordPress.org Forums:
Hi @itziarlabox, If you just remove the plugin from the WordPress dashboard > Plugins page…

5 hours ago

Posted a reply to Text formatting does not work, on the site WordPress.org Forums:
Hi Tomas, Which Chrome version are you running? Can you try disabling all Chrome extensions,…

2 weeks ago

Posted a reply to Updating MailPoet constantly breaks websites, on the site WordPress.org Forums:
Hi Tim @crazydiamond23, Yes, we can confirm MailPoet is fully compatible with PHP 7.3. We…

2 weeks ago

Posted a reply to Error message while newsletter submit, on the site WordPress.org Forums:
Hi there @akhilmr94, This is the support forum for MailPoet 3 and not MailPoet 2.…

2 weeks ago

Posted a reply to Write permission, on the site WordPress.org Forums:
Hi there, We're looking for the permissions on; public_html/wp-content/uploads and public_html/wp-content/ Thanks!

2 weeks ago

Posted a reply to Getting Errors inside Theme, on the site WordPress.org Forums:
Hi there @soundsnerdy, Can you try with the release we did this Tuesday and see…

2 weeks ago

Posted a reply to Encoding Error, on the site WordPress.org Forums:
Hi there @monika21, Can you let us know what sending method you are using, please?…

2 weeks ago

Posted a reply to Linux cron sending broken in last version 3.36.0, on the site WordPress.org Forums:
Hi there! Yes, this will be fixed in the next release. For now as a…

2 weeks ago

Posted a reply to Mailpoet is missing, on the site WordPress.org Forums:
Hi there @wally2010, Thanks for your question. Please go to your wp-admin > plugins. Deactivate…

2 weeks ago

Posted a reply to configuraiton storage ?, on the site WordPress.org Forums:
Hi there @huberte, @photoboxone is correct. If you can tell us your email service provider,…

2 weeks ago

Posted a reply to How to hide admin users in subscribers (lists), on the site WordPress.org Forums:
Hi there @aeononi, It'd most probably easier to use the Members plugin https://en-gb.wordpress.org/plugins/members/ to modify…

2 weeks ago

Posted a reply to Privacy field (mandatory) not marked red if not checked, on the site WordPress.org Forums:
Hi there @hatschiii, Could you post a link to a page where we can test…

2 weeks ago

Posted a reply to Subscription just optional, on the site WordPress.org Forums:
Hi there @ictobi, Is the form just for the newsletter, or they can signup and…

2 weeks ago

Posted a reply to PHP 7.3 causes fatal error, on the site WordPress.org Forums:
Hi Scott! We use PHP 7.3 ourselves and haven't run into this, though a few…

2 weeks ago

Posted a reply to Error when activating Mailpoet 3, on the site WordPress.org Forums:
Hi there @johnkgibson, Sorry about the delay with our response. I've just tested and haven't…

2 weeks ago

Posted a reply to Cannot delete Unconfirmed Subscribers (WordPress Users from multisite network), on the site WordPress.org Forums:
Hi there @eizzumdm, Currently, MailPoet isn't fully compatible with Multisite. It does work, but with…

2 weeks ago

Posted a reply to Support for Php 7.3, on the site WordPress.org Forums:
Hi Tim! We test each new release on PHP 7.3 and haven't encountered any issues.…

2 weeks ago

Posted a reply to Newsletter for Pending posts, on the site WordPress.org Forums:
Hi there @psychosis51, At the moment this isn't possible unfortunately and achieving it wouldn't be…

2 weeks ago

Posted a reply to Security – Hacker send email via my admin-ajax.php, on the site WordPress.org Forums:
Hi @sojahu, Please note this is the support forum for MailPoet 3 and not MailPoet…

2 weeks ago

Posted a reply to Subscription Forms, on the site WordPress.org Forums:
Hi there @abeprieto, They should only be added to that one list if that's all…

2 weeks ago

Posted a reply to Exempt post from notification email, on the site WordPress.org Forums:
Hi there @rogbiz, The best way is to use a tag or category. You can…

2 weeks ago

Posted a reply to Can not delete “unconfirmed subscribers” = SPAM, on the site WordPress.org Forums:
Hi there @olivier666666, Actually, out of the box, MailPoet does have captcha enabled by default.…

2 weeks ago

Posted a reply to conflict with ultimate member, on the site WordPress.org Forums:
Hi there @wpcoaching, Do you have any other plugins activated that interact with Ultimate Member…

2 weeks ago

Posted a reply to email links are “sometimes” using httpS instead of http, on the site WordPress.org Forums:
Hi Polki, First of all, do you have an SSL certificate for your site at…

2 weeks ago

Posted a reply to Updating MailPoet constantly breaks websites, on the site WordPress.org Forums:
Hi there, Sorry to hear you're having this issue. It could be related to timeout…

3 weeks ago

Posted a reply to Pending approval free plan wont accept, on the site WordPress.org Forums:
Hi Frank, Please reply again to Kim, we can't handle account related enquiries here as…

3 weeks ago

Posted a reply to newsletter using button removes post formatting, on the site WordPress.org Forums:
Hi Peter, Do you use the HTML itself? Unfortunately if so it won't work as…

3 weeks ago

Posted a reply to Multisite, on the site WordPress.org Forums:
Hi there @ajcrumb, It should work. The exception is the WordPress users list in MailPoet.…

3 weeks ago

Posted a reply to how to parse email data, on the site WordPress.org Forums:
Hi Yasir, You can either do what Peter suggested. Or you can view the in…

3 weeks ago

Posted a reply to Write permission, on the site WordPress.org Forums:
Hi there! Can you confirm what the permissions are on the directory above (e.g, wp-content).…

3 weeks ago

Posted a reply to Mail Poet 2 suddenly does not deliver to hotmail-addresses, on the site WordPress.org Forums:
Hi there, Sorry we don't officially support MailPoet 2 and this is the forum for…

3 weeks ago

Posted a reply to Getting Errors inside Theme, on the site WordPress.org Forums:
Hi there! Can you confirm which version of MailPoet you have installed, please? Thanks!

3 weeks ago

Posted a reply to ECJ cookie ruling / MAILPOET_SESSION cookie, on the site WordPress.org Forums:
Hi there! We're going to look into an alternative option instead of using the cookie…

4 weeks ago

Posted a reply to Text formatting does not work, on the site WordPress.org Forums:
Hi Tomas, Apologies about the delay, do you still have the same issue with the…

4 weeks ago

Posted a reply to 404s plugins/mailpoet/assets/dist/js/ etc, on the site WordPress.org Forums:
Hi there @stevejharris, Can you please reach out to us on support(at)mailpoet.com and our team…

4 weeks ago

Posted a reply to Can not open email, on the site WordPress.org Forums:
Hi there! This has been fixed with the latest update. If the issue persists at…

4 weeks ago

Posted a reply to Two New subscriber notification emails, on the site WordPress.org Forums:
Hi there @ybarnett, Thanks for the further testing! We're going to need to investigate this…

4 weeks ago

Posted a reply to MailPoet 3 not accepting new subscribers “This User already Exisits”, on the site WordPress.org Forums:
Hi there @mustafazaidi, We've done some testing here and can confirm the issue. It's with…

4 weeks ago

Posted a reply to publishing link newsletter on facebook, on the site WordPress.org Forums:
Hi there @pjhoevenaar, In MailPoet the links are uniquely coded with parameters that only the…

4 weeks ago

Posted a reply to Send mail when product is bought in one of specified categories., on the site WordPress.org Forums:
Hi there @dimono, In MailPoet > Emails > Add New > WooCommerce. Set up one…

4 weeks ago