WordPress.org

Posted a reply to No Way to Create Newsletter, on the site WordPress.org Forums:
Hi David, This article has instructions for MailPoet 2, not MailPoet 3. In MailPoet 3,…

9 hours ago

Posted a reply to Bulk actions error, on the site WordPress.org Forums:
Hi Chrissy, You're right. This is a temporary bug we're working on and should be…

9 hours ago

Posted a reply to I can not delete the Templates, on the site WordPress.org Forums:
Hi Roger, We're sorry about that. It was a minor bug with this version that…

9 hours ago

Posted a reply to hacking site with your plugin?, on the site WordPress.org Forums:
Hi there @hdcms, Could you clarify which site logs, please? Also, can you send details…

2 days ago

Posted a reply to Cannot activate the plugin anymore, on the site WordPress.org Forums:
Could you send us further details via; https://www.mailpoet.com/support/wordpress-forums Thanks!

2 days ago

Posted a reply to Sign-up Confirmation Variables, on the site WordPress.org Forums:
Hi @zestsms, Unfortunately, the shortcodes don't work in the Sign-up Confirmation email. Sorry for the…

2 days ago

Posted a reply to Link to old Newsletter, on the site WordPress.org Forums:
Hi charlie68, If you haven't deleted the tables from MailPoet 2 in your database, you…

2 days ago

Posted a reply to Link to old Newsletter, on the site WordPress.org Forums:
Hi @drauth, We've helped you via email. The preview link issue was caused by an…

2 days ago

Posted a reply to Mailpoet3: lost all Listst and emails, on the site WordPress.org Forums:
Hi Charlie, Can you still see the data when going to your database? You can…

2 days ago

Posted a reply to Lo siento, no pudimos conectar con el servidor de MailPoet., on the site WordPress.org Forums:
Hi @jjojismos, Are you using any caching plugin? Can you contact us via https://www.mailpoet.com/support/wordpress-forums/ so…

2 days ago

Posted a reply to TRANSLATION to Chinese, on the site WordPress.org Forums:
Hi @cokemine, You can help us translate the plugin to Chinese. Please refer to this…

2 days ago

Posted a reply to Returned suscriber – abonné retourné, on the site WordPress.org Forums:
Hi @nbadeline22, "Returned" are the bounced emails. Bounced emails are automatic emails sent by email…

2 days ago

Posted a reply to MailPoet WordPress 5.0 compatible?, on the site WordPress.org Forums:
Hi Bjarne, Thanks for your message. Yes, we're compatible with WordPress 5.0 :)

2 days ago

Posted a reply to MailPoet Just Disappears, on the site WordPress.org Forums:
Hi @eirelass, Can you please let us know what version of PHP you're using? Please…

2 days ago

Posted a reply to Problems with MailPoet 3.16.1, on the site WordPress.org Forums:
Hi @supertrooper2, Both issues are known bugs from the last release and our developers are…

2 days ago

Posted a reply to MP server down?, on the site WordPress.org Forums:
Hi Richard, We're already in touch with you via email. It seems your Premium version…

2 days ago

Posted a reply to Plugin is causing CPU overload, on the site WordPress.org Forums:
Hi Ditsa, We’ve recently added a new cron option called “Linux Cron” in MailPoet. You’ll…

2 days ago

Posted a reply to Failed migration — twice, on the site WordPress.org Forums:
Hey @tommcgee, I'm afraid that's not the case. Right now, MailPoet 3 requires PHP version…

3 days ago

Posted a reply to Failed migration — twice, on the site WordPress.org Forums:
Hi @tommcgee, Sorry to hear that the migration didn't work. We've checked our system and…

5 days ago

Posted a reply to Doesn’t work automated letters with new posts, on the site WordPress.org Forums:
Hey @maxsaf, Have you contacted our support team to ask for further assistance? We will…

5 days ago

Posted a reply to Unique plugin and good premium support, on the site WordPress.org Forums:
Great, @ishko! Thanks!

5 days ago

Posted a reply to Mail delivery failed: returning message to sender, on the site WordPress.org Forums:
Hi @steffidth, Are you using any Bounce handler plugin or add-on? Or do you have…

1 week ago

Posted a reply to Post notification stopped suddenly to send newsletters, on the site WordPress.org Forums:
Hey @taskylon, Great! Just remove all the system info. You should click on the Edit…

1 week ago

Posted a reply to Cannot activate the plugin anymore, on the site WordPress.org Forums:
Hi Fran, Can you please tell us what PHP version you're using at the moment?

2 weeks ago

Posted a reply to How much do I pay for MailPoet3?, on the site WordPress.org Forums:
Hi @sideras11, Please contact sales(at)mailpoet.com and we’d be happy to answer you. Thanks!

2 weeks ago

Posted a reply to Mailpoet 3 error 413, on the site WordPress.org Forums:
Hi there @hugues9579, A 413 is request entity too large. Can you let us know…

2 weeks ago

Posted a reply to Post Notification Inline Image Layout, on the site WordPress.org Forums:
Hi there @alexwbaumann, Could you post a screenshot of the issue, please? Does this happen…

2 weeks ago

Posted a reply to Fatal error: Call to undefined function, on the site WordPress.org Forums:
Hi there @alexwbaumann, Can you double check via your PHP info that iconv and mbstring…

2 weeks ago

Posted a reply to MailPoet resending old newsletter, on the site WordPress.org Forums:
Hi there @halo-diehard, That definitely isn't right! Reach out to us via https://www.mailpoet.com/support/wordpress-forums/ and we'll…

2 weeks ago

Posted a reply to Cannot add free subscription to my account, on the site WordPress.org Forums:
Hi there @dt123, Please contact sales(at)mailpoet.com and we'd be happy to help. Thanks!

2 weeks ago

Posted a reply to bug after update, on the site WordPress.org Forums:
Hi there @franck86, I see you marked this as resolved. If you still need any…

2 weeks ago

Posted a reply to impossible to plan the sending of the newsletter., on the site WordPress.org Forums:
Hi Alain, Can you contact us via https://www.mailpoet.com/support/wordpress-forums/ so we can assist? Thanks!

2 weeks ago

Posted a reply to Post notification stopped suddenly to send newsletters, on the site WordPress.org Forums:
Hi there @taskylon, All of the above looks fine and I can see that the…

2 weeks ago

Posted a reply to Delete plugin Mailpoet3 and database, on the site WordPress.org Forums:
Hi there @boobam, The rul9j_ would be your database prefix. The MailPoet tables would be…

2 weeks ago

Posted a reply to SPAM, on the site WordPress.org Forums:
Hi there @sjorger, It looks like your host is blocking sending newsletters via your server…

2 weeks ago

Posted a reply to URI_WP_HACKED_2 URI for compromised WordPress site, possible malware, on the site WordPress.org Forums:
Hi there Tyler, Thank for letting us know, can you send us the URL's that…

2 weeks ago

Posted a reply to Display issue in Outlook, on the site WordPress.org Forums:
Hi there @diespeedy, It'll depend on the exact Outlook version, overall Outlook is notorious for…

2 weeks ago

Posted a reply to Width Recaptcha Container, on the site WordPress.org Forums:
Hi there @frankenfrank, This is because it's done with inline styles in the markup and…

2 weeks ago

Posted a reply to Post Notification templates missing, on the site WordPress.org Forums:
Hey @mwphoto, If it's working fine for your first website but not for the second…

2 weeks ago

Posted a reply to MailPoet sends false emails, on the site WordPress.org Forums:
Hi there @katsar0v, I believe we'll now handling this via email. So I'm going to…

2 weeks ago

Posted a reply to PHP-Error on PHP 7.3, on the site WordPress.org Forums:
Hi @bundfegadmin, Thanks for writing in! We'll send this over to the developers. From what…

2 weeks ago