Profiles

Posted a reply to Has version been tested with WordPress 6.8.1, on the site WordPress.org Forums:
Hi there, We haven't tested it yet. The last update we have for WordPress compatibility…

Posted a reply to Critical error displaying the web page, on the site WordPress.org Forums:
Hi there, I'm sorry to hear you're facing this issue. I understand how frustrating it…

Posted a reply to I could not have the PRO license number, on the site WordPress.org Forums:
Hi there, May we ask for the email you're using when purchasing the pro version?…

Posted a reply to Used for over 5 years- no cancelling, on the site WordPress.org Forums:
Hi there, Before proceeding with the cancellation of your account, we would like to offer…

Posted a reply to Favicon and WPTouch, on the site WordPress.org Forums:
Hi there, You can try changing your favicon by going to this path: /wp-content/plugins/wptouch-pro/admin/images/default-bookmark.png and…

Posted a reply to Menu items based on catagorie not shown, on the site WordPress.org Forums:
Hi, I checked your website using my mobile device and a desktop, and I see…

Posted a reply to custom css not working, on the site WordPress.org Forums:
Hi @airdrummer! Thank you for pointing this out - this is a good catch and…

Posted a reply to Has version been tested with WordPress 6.6.1, on the site WordPress.org Forums:
Hi there, We are currently in the process of testing a new and updated theme…

Posted a reply to Error Log at Root, on the site WordPress.org Forums:
Hi there, Please reach out at support@wptouch.com and we'll help troubleshoot. Thanks, WPtouch Support Team

Posted a reply to LiteSpeed does not work properly with Cache plugin, on the site WordPress.org Forums:
Hi there, Please reach out at support@wptouch.com and we'll help troubleshoot. Thanks, WPtouch Support Team

Posted a reply to No Thumbnails, on the site WordPress.org Forums:
Hi Shibley, Please send us an email at support@wptouch.com and we will get this resolved!…

Posted a reply to WPtouch Mobile Plugin e tema innofit, on the site WordPress.org Forums:
Hi there, A few customers have noted this issue - we are releasing a plugin…

Posted a reply to WPTouch Pro no option to log support ticket, on the site WordPress.org Forums:
Hello, Sorry to hear about this issue you're facing - please email us at support@wptouch.com…

Posted a reply to WPTouch and Astra Pro, on the site WordPress.org Forums:
Hi Patrick, Some users have had issues with Astra Pro, and some have not. It…

Posted a reply to WPTouch incompatible with WP Super Cache, on the site WordPress.org Forums:
Hi Sharon, Thanks for flagging this - the link has been updated and will be…

Posted a reply to Update on WPtouch Compatibility with WordPress 6.4, on the site WordPress.org Forums:
Hi WPtouch Community, WordPress 6.4.2 has been released, which now provides full compatibility with WPtouch…

Posted a reply to Is the issue resolved with latest wordpress version, on the site WordPress.org Forums:
Hi @denisflorin197 Yes, version 6.4.2 fixes this issue. Please see our blog post for more…

Posted a reply to Is the issue resolved with latest wordpress version, on the site WordPress.org Forums:
Hi @kristinbute, Please see our most recent blog post for an update on this issue, which should…

Posted a reply to Not working WP 6.4, on the site WordPress.org Forums:
Hi @Peter94, Thank you - we'd appreciate that, as 1 star ratings (especially when we…

Posted a reply to Плагін не працює з версією Вордпресс 6.4, on the site WordPress.org Forums:
Hi, Please see our most recent post for an update: https://wordpress.org/support/topic/update-on-wptouch-compatibility-with-wordpress-6-4/ Thanks, WPtouch Team

Posted a reply to The plugin does not work with wordpress version 6.4, on the site WordPress.org Forums:
Hi @catinbox, Please see our most recent blog post for an update on this issue,…

Posted a reply to Not working WP 6.4, on the site WordPress.org Forums:
Hi @Peter94, When WordPress 6.4 was released, we put out a blog post (here) and…

Posted a reply to WordPress 6.4 – Not yet Compatible with WPtouch, on the site WordPress.org Forums:
Hi WPtouch Community, Another, quicker option for rolling back to version 6.3 would be using…

Posted a reply to Syntax error in bundled theme, on the site WordPress.org Forums:
Hi @mattyrob, Thank you for flagging these! We will send along to our engineering team…

Posted a reply to remove mobile theme option in Customize (NOT Responsive Mode), on the site WordPress.org Forums:
Hi @estherjc71, You might be referring to the default mobile theme that comes with WPtouch.…

Posted a reply to future image and title on post, on the site WordPress.org Forums:
Hi @rambias, It's possible to customize your post's featured images or post thumbnails and the…

Posted a reply to WPtouch issues upgrading to PHP 8.0, on the site WordPress.org Forums:
Hi, This should be resolved with the latest release. Thanks for using WPtouch! WPtouch Support…

Posted a reply to Page cache issue, on the site WordPress.org Forums:
Hi @emilio13,Can you confirm that your Caching option in the WPtouch Pro Settings page is…

Posted a reply to Google search consule 404 errors, on the site WordPress.org Forums:
Hi @zeeshansum1 A 404 error message means that a resource (webpage) no longer exists. If…

Posted a reply to Error, on the site WordPress.org Forums:
Hi @dumspiro44, Can you please reach out to support@wptouch.com with more details on exactly what…

Posted a reply to Header Image and Homepage text doesn’t appear, on the site WordPress.org Forums:
Hi shatterjack, thank you for reaching out to WPtouch support. We believe this issue is…

Posted a reply to categories images not showing, on the site WordPress.org Forums:
Hi Brian, This may be a caching issue - please try clearing your WP and…

Posted a reply to Social Media Logos, on the site WordPress.org Forums:
Hi Bill, We're currently looking into this and will have an update soon! Thanks, WPtouch…

Posted a reply to Some critical errors in v.4.3.50, on the site WordPress.org Forums:
Hi @forcesail, Can you provide us with the menu plugin that you're using and the…

Posted a reply to WP Touch Custom CSS Stops Working after 30mins, on the site WordPress.org Forums:
Hi @claradev, We've also received an email from you regarding this issue, and our support…

Posted a reply to Theme issue, on the site WordPress.org Forums:
Hi @nicorel Apologies for the delay in our response. We don't usually check these forums,…

Posted a reply to Error Fatal, on the site WordPress.org Forums:
Hi @osanjos - can you please email support@wptouch.com. Thanks! WPtouch Support Team

Posted a reply to Error Fatal, on the site WordPress.org Forums:
Hi @osanjos, This looks like it's a PHP error. Which version of PHP is your…

Posted a reply to nav-menus.php – ArgumentCountError, on the site WordPress.org Forums:
Hi all, This issue should be resolved with the latest version of the plugin we…

Posted a reply to WPtouch Pro Admin Panel Problem, on the site WordPress.org Forums:
Hi @otokokpit. This should be resolved with the latest version we just released a few…

Posted a reply to WPtouch crasht Seite, on the site WordPress.org Forums:
Hi @annenerenz. We have released an update which provides full compatibility to PHP 8.0+, which…

Posted a reply to WPtouch PHP 8.0+ Compatibility Update, on the site WordPress.org Forums:
Dear WPtouch Users, We are pleased to announce the latest versions of both the WPtouch…

Posted a reply to Unresponsive support in critical situations, on the site WordPress.org Forums:
Hi Phil, I'm sorry you feel this way. We actively monitor our support channels for…

Posted a reply to WPTouch Stopped Showing Carousel of Latest Posts at Top of Pages, on the site WordPress.org Forums:
Hi @azaminfo, What's the version of PHP that you're using? If you're using PHP 8,…

Posted a reply to woocommerce checkout page doesn’t load, on the site WordPress.org Forums:
Hi @nyhc99, Sorry to hear about these issues you're facing! Do you mind telling us…

Posted a reply to 致命的なエラーと表示されました, on the site WordPress.org Forums:
Hi @yokosan, these issues should be fixed in the next release, which will be out…