Posted a reply to Blurry, on the site WordPress.org Forums:
Maybe you're running an image optimization plugins/tools? If that's not the cause, then you can…

Posted a reply to Password protect, on the site WordPress.org Forums:
You should use another membership controlling plugin for that purpose, that's not supported in GridKIT.

Posted a reply to Do not use YouTube thumbnails, on the site WordPress.org Forums:
You have the same topic here: https://wordpress.org/support/topic/do-not-use-youtube-thumbnails/ Please check that topic where I've explained the…

Posted a reply to Elementor, on the site WordPress.org Forums:
Sure, you can! When you create a layout by GridKIT, it generates a short-code for…

Posted a reply to Album vs Gallery, on the site WordPress.org Forums:
The difference between albums and galleries, is hierarchy structure. In other words, Albums can contain…

Posted a reply to Do not use YouTube thumbnails, on the site WordPress.org Forums:
In the composer/builder section where you add your YouTube entires, click on the main thumbnail…

Posted a reply to GIF images as thumbnail, on the site WordPress.org Forums:
Yes, you can!

Posted a reply to GIF, on the site WordPress.org Forums:
Yes, you can! GIF images are supported in GridKIT.

Posted a reply to Fatal error, on the site WordPress.org Forums:
This error means you have an instance installed on your WordPress, either uninstall it from…

Posted a reply to Mobile shows only first image, no ability to scroll or change image, on the site WordPress.org Forums:
As I remember we've had an email conversation regarding this topic and it's resolved now.…

Posted a reply to Thumbnails are too small, on the site WordPress.org Forums:
By default it uses low quality thumbnails in the grid, if you want to increase…

Posted a reply to Spacing, on the site WordPress.org Forums:
In your gallery/album/grid settings section you should have an option called "Tile margins" located under…

Posted a reply to PHP Warning: Undefined property!, on the site WordPress.org Forums:
I'm sorry, but this is not related to our plugin, please reach to NextGen Gallery…

Posted a reply to All caps, on the site WordPress.org Forums:
There's no option in the settings for this, but as an alternative you can use…

Posted a reply to Content popup, on the site WordPress.org Forums:
The content you want to show in the popup, should be entered in the gallery…

Posted a reply to Porfolio Grid not displaying on mobile, on the site WordPress.org Forums:
I'm checking the website and I see the issue is resolved for mobiles now! As…

Posted a reply to Grid Kit Popup – Image is blocked by Title and Description Box, on the site WordPress.org Forums:
You've emailed regarding this! The first one is not supported, regarding the arrows, I've shared…

Posted a reply to Showing photos without click icon, on the site WordPress.org Forums:
It's not supported in the free version!

Posted a reply to Since 2.1.0 : Unauthorized action!, on the site WordPress.org Forums:
Only admin privileged users can edit galleries since the last update!

Posted a reply to Hie default filter, on the site WordPress.org Forums:
In the settings section you have an option "Hide ALL category filter" located under Advanced…

Posted a reply to Change order of filters, on the site WordPress.org Forums:
In the composer section, simply drag/drop the filters to re-order them and specify your custom…

Posted a reply to Stuck after update, on the site WordPress.org Forums:
It originates from the same source, please update the plugin to the latest version if…

Posted a reply to Infinite loading, on the site WordPress.org Forums:
Please update the plugin to the latest version and clean browser caches!

Posted a reply to Vimeo thumbnails missing, on the site WordPress.org Forums:
The next update will resolve this issue!

Posted a reply to Presale question, on the site WordPress.org Forums:
The short answer is YES, you can!

Posted a reply to How iframe works?, on the site WordPress.org Forums:
No, in the grid layout iframe is not being loaded. As soon as you tap…

Posted a reply to Display captions, on the site WordPress.org Forums:
In the setting section you have an option called "Enable picture caption". Make sure that…

Posted a reply to Vimeo + YouTube + Photos, on the site WordPress.org Forums:
The short answer is YES, you can use images along with videos in a single…

Posted a reply to Different publications collected in a single gallery, on the site WordPress.org Forums:
Yes, it's completely supported! Check this demo: https://wpsofts.com/grid-kit-demo/photo-album/ In this demo we've used images to…

Posted a reply to Icon is not visible on the cell phone portrait mode, on the site WordPress.org Forums:
Great! Would greatly appreciate if you leave a review here: https://wordpress.org/support/plugin/portfolio-wp/reviews/ Thank you!

Posted a reply to Icon is not visible on the cell phone portrait mode, on the site WordPress.org Forums:
Check this possible resolution to see if it works: 1. navigate to gallery Settings section…

Posted a reply to NOBODY ASK ME ????? I WANT TO BE REFUND BECAUSE IT S NOT WORKING AT ALL !!!, on the site WordPress.org Forums:
Thank you for updating your review. I'm not sure if it's possible to edit already…

Posted a reply to NOBODY ASK ME ????? I WANT TO BE REFUND BECAUSE IT S NOT WORKING AT ALL !!!, on the site WordPress.org Forums:
You can not remove, but you can edit. We'd appreciate if you edit especially this…

Posted a reply to NOBODY ASK ME ????? I WANT TO BE REFUND BECAUSE IT S NOT WORKING AT ALL !!!, on the site WordPress.org Forums:
Would greatly appreciate! In case you want to reach out to us, we've added live…

Posted a reply to NEVER BUY GRID KIT PLUG IN ! THEY ARE THIEVES !!!!!, on the site WordPress.org Forums:
FYI: The Instagram feature is enabled now, it's up and running!

Posted a reply to GridKit Features Question, on the site WordPress.org Forums:
Sorry for the late reply, the short answer of the question is YES, you can!…

Posted a reply to can’t find Grid Kit album, on the site WordPress.org Forums:
You should copy the album's short-code from GridKIT Albums section, then put that short-code in…

Posted a reply to Time out error, on the site WordPress.org Forums:
Is this issue still persists? Could you please send an email to info@wpsofts.com and take…

Posted a reply to I can not add portfolio on my website and I can not connect to instagram !, on the site WordPress.org Forums:
Want to keep everyone informed, that the Instagram feature is enabled now, it's up and…

Posted a reply to NOBODY ASK ME ????? I WANT TO BE REFUND BECAUSE IT S NOT WORKING AT ALL !!!, on the site WordPress.org Forums:
Want to keep everyone informed, that the Instagram feature is enabled now, it's up and…

Posted a reply to NEVER BUY THIS PLUGIN ! THEY ARE THIEVES !!!!, on the site WordPress.org Forums:
Want to keep everyone informed, that the Instagram feature is enabled now, it's up and…

Posted a reply to I can not add portfolio on my website and I can not connect to instagram !, on the site WordPress.org Forums:
We've temporarily removed that feature, it's not a bug or coding issue. Meta changed some…

Posted a reply to NOBODY ASK ME ????? I WANT TO BE REFUND BECAUSE IT S NOT WORKING AT ALL !!!, on the site WordPress.org Forums:
We've temporarily removed that feature, it's not a bug or coding issue. Meta changed some…

Posted a reply to NEVER BUY THIS PLUGIN ! THEY ARE THIEVES !!!!, on the site WordPress.org Forums:
@boogieagency, really? Have not you received your money back? Come on man, you know that's…

Posted a reply to NEVER BUY GRID KIT PLUG IN ! THEY ARE THIEVES !!!!!, on the site WordPress.org Forums:
@boogieagency, really? Have not you received your money back? Come on man, you know that's…