Akramul Hasan (@wpfy) – WordPress user profile

Akramul Hasan

WordPress Support Engineer & WooCommerce Consultant

@wpfy Dhaka, Bangladesh joined Sep 2017

akramul.net github.com/akramulhasan Slack: @Akram

Teams Core Photos Polyglots Support Test CLI

Languages bn

Bio

A passionate WordPress community contributor who loves helping people and giving back to the project that changed my life. I truly enjoy my work in support, solving problems, guiding users, and making WordPress easier for everyone. The community feels like home to me, and every contribution, big or small, is my way of saying thanks.

Outside of WordPress, I’m a husband and father of two wonderful boys. I love spending time with my family, traveling to new places, and doing a bit of shopping along the way.

Interests

Traveling, Shopping, Biking, Hiking

WordPress Origin Story

2026:
• Selected as a Speaker for WordCamp Butwal 2026, Nepal. I was speaking on: WordPress Support That Actually Helps: Lessons from the Real World

2025:
• Selected as a Panelist and Photos Table Lead for WordCamp Dhaka 2025.
• Selected as a Table Lead for the Support Table for WordCamp Bangkok 2025.
• Volunteered at WordCamp Asia 2025 as a Hall Lead (Timekeeper).
• Attended WordCamp Johor Bahru 2025.
• Featured in the WordPress Summer Photo Festival, with the photo “A serene view of clear turquoise waters with gentle ripples, a boat in the distance surrounded by a bright sky scattered with fluffy clouds” taken at Boracay, Philippines.

2024:
• Featured in the WordPress Photo Directory with the photo “Gualikhali Beach Sunset” taken at Chittagong, Bangladesh.
• Attended at WordCamp Malaysia 2024.
• Attended WordCamp Sylhet 2024.
• Appointed as Project Translation Editor (GTE) for the Bangla (#bn_BD) locale for all Barn2 Plugins.

2023:
• Appointed as Project Translation Editor (GTE) for the Bangla (#bn_BD) locale for a couple of plugins.
• Contributed to WordPress 6.3 – Lionel as a Core Contributor.
• Attended WordCamp Malaysia 2023.
• Attended WordCamp Sylhet 2023, marking active involvement in the regional WordPress community.

2019:
• Attended WordCamp Dhaka 2019, the first-ever WordCamp in Bangladesh, a turning point that inspired deeper community involvement.

2014:
• Began the journey with WordPress, building small projects and exploring the open-source ecosystem that would later become both a career and a passion.

Badges

CODE

3 badges

Core Contributor '23 Pattern Author '22 Plugin Developer

CONTENT

1 badge

Photo Contributor '22

COMMUNITY

2 badges

WordCamp Speaker '25 WordCamp Volunteer '24

PRACTICE

2 badges

Support Contributor '26 Test Contributor '25

POLYGLOTS

2 badges

Translation Contributor '22 Translation Editor '23

Current Job

WordPress Support Engineer & WooCommerce Consultant

May 2026 – Present

I currently work independently as a WordPress Support Engineer and WooCommerce Consultant, helping website owners, agencies, and businesses troubleshoot WordPress issues, improve WooCommerce setups, fix plugin/theme conflicts, and build better-performing websites.

My work is backed by 11+ years of WordPress experience, including previous full-time support roles at Barn2 Plugins and Elegant Themes, where I helped more than 13,000 WordPress and WooCommerce users combined.

Job History

Technical Support Engineer

Apr 2023 – Feb 2024

Elegant Themes · Full-time

At Elegant Themes, I worked as a Technical Support Engineer helping Divi users build, fix, and improve their WordPress websites.

In 11 months, I helped 3,300+ customers through live support by troubleshooting Divi, WordPress, layout, CSS, plugin conflict, and general website issues.

My work helped users solve problems faster, understand Divi better, and confidently manage their websites. I also contributed to internal support knowledge by identifying repeated issues, flagging bugs, and suggesting improvements to make the product and support process better.

Senior Technical Support Engineer

Mar 2023 – Apr 2026

Barn2 Plugins · Full-time

At Barn2 Plugins, I worked as a Tier 2 Technical Support Engineer supporting premium WordPress and WooCommerce plugin users.

During 2+ years, I helped 10,000+ customers troubleshoot complex plugin issues, configure advanced WooCommerce setups, solve compatibility problems, and apply practical solutions for real-world business use cases.

I also worked closely with the development team by escalating bugs, testing issues, suggesting product improvements, and helping maintain a high-quality support experience for customers using Barn2’s plugins on live business websites.

Web Developer

Mar 2021 – May 2023

Ethis · Full-time

At Ethis, I worked remotely as a Web Developer for a Malaysia-based multinational crowdfunding company.

For more than 2 years, I managed and maintained WordPress websites across multiple business divisions, handling website updates, bug fixes, feature implementation, security maintenance, performance improvements, and ongoing technical support.

My work helped keep their business websites stable, secure, and functional while supporting different internal teams with new website sections, content updates, and WordPress development needs.

Key Accomplishments

Awarded Yoast Care Fund 2026

My photos have also been featured in the WordPress Photo Directory, including “Gualikhali Beach Sunset” from Chittagong, Bangladesh in 2024, and another photo featured in the WordPress Summer Photo Festival 2025 from Boracay, Philippines.

In 2026, I was selected as a solo speaker for WordCamp Butwal 2026, Nepal, where my session topic was “WordPress Support That Actually Helps: Lessons from the Real World.” This was a meaningful milestone for me as it allowed me to share real-world support experience from helping thousands of WordPress and WooCommerce users.

I was appointed as a Project Translation Editor for the Bangla (#bn_BD) locale for multiple plugins, including all Barn2 Plugins, helping make WordPress products more accessible to Bangla-speaking users.

I volunteered at WordCamp Asia 2025 in the Philippines as a Hall Lead / Timekeeper, contributing to one of the flagship WordPress events in Asia.

I was selected as Support Table Lead for WordCamp Bangkok 2025

In 2025, I was selected as a Panelist and Photos Table Lead at WordCamp Dhaka, which was my first time participating as a speaker/panelist at a WordCamp.

One of my meaningful WordPress contributions was being credited as a Core Contributor for WordPress 6.3 “Lionel”.

Recent impact

Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

Last 30 days

5contributions

high0

medium5

score5

Last 90 days

5contributions

high0

medium5

score5

Last 12 months

25contributions

high12

medium13

score49

Team focus

Share of contributions across teams during the last 365 days

WordPress releases

Contributed to 3 releases

Time commitment

2 hours per week

On my own time 2 hrs/wk

Contributions

Type

July 2026

Jul 05 Sun · 06:46

Forums med

Posted a reply to Wheres the Migration Tool Please?, on the site WordPress.org Forums:
That's a totally fair point, sorry for not being clearer in my last reply. You're…

Jul 04 Sat · 01:22

Forums med

Posted a reply to Wheres the Migration Tool Please?, on the site WordPress.org Forums:
Hi @subwebsites, Thanks for sharing the screenshot, it makes clear your point. That page is…

June 2026

Jun 26 Fri · 04:55

Forums med

Posted a reply to [Search & Filter] PODS Fields not recognised, on the site WordPress.org Forums:
Hi Jaso, Happy to help narrow this down, could you share a bit more detail…

Jun 25 Thu · 01:31

Forums med

Posted a reply to [Search & Filter] Exclusion criteria, on the site WordPress.org Forums:
Hi @nmarty159, Excluding content that has a specific taxonomy term isn't currently possible with the…

Jun 23 Tue · 06:34

Forums med

Posted a reply to [Search & Filter] Form field missing a label, on the site WordPress.org Forums:
Hi @prachi2patel Thanks for raising this, it's a valid accessibility concern and worth flagging clearly.…

October 2025

Oct 30 Thu · 19:43

Core high

Mentioned in [61098] on WordPress SVN:
Media: Prevent fatal error if metadata is an array.

Oct 05 Sun · 18:24

Meta high

Confirmed as a speaker for WordCamp Dhaka 2025

September 2025

Sep 27 Sat · 01:08

Forums med

Posted a reply to Critical Error, Cannot Access Dashboard, on the site WordPress.org Forums:
It sounds like your site has run into a database or corrupted core issue during…

Sep 11 Thu · 16:40

Meta med

Wrote a comment on the post Test Team Reps: Call for Nominations, on the site Make WordPress Test:
I would like to nominate Faisal Ahammad (@faisalahammad)!

Sep 11 Thu · 00:00

Polyglots high

Translated 137 strings on translate.wordpress.org.