Profiles

Posted a reply to Number of characters in password issue, on the site WordPress.org Forums:
Ok thanks, let me know how you get on I am not sure to be…

Posted a reply to Number of characters in password issue, on the site WordPress.org Forums:
Not sure Can you please message us direct as would need to try login and…

Posted a reply to Number of characters in password issue, on the site WordPress.org Forums:
Sorry for the delay, missed it. I think there must be something conflicting as it…

Posted a reply to Display product categories in Quick View, on the site WordPress.org Forums:
Forgot to mark as resolved, going to do this now but open if you need…

Posted a reply to Display product categories in Quick View, on the site WordPress.org Forums:
Ok thanks - hope you have a great day!

Posted a reply to Problem with PDF Downloads – Incorrect Filename and Download Fails, on the site WordPress.org Forums:
Thanks for the detailed message. "Enable PDF Viewer" will open it in a preview using…

Posted a reply to Display product categories in Quick View, on the site WordPress.org Forums:
Thanks for the kind words and the feature request. I have added this to the…

Posted a reply to How to remove username from body of ‘Password Changed’ email, on the site WordPress.org Forums:
Awesome thanks :D Have a great week and don't forget to leave a review ;)…

Posted a reply to How to remove username from body of ‘Password Changed’ email, on the site WordPress.org Forums:
Hi there :D That email comes from WordPress when a users password is changed, we…

Posted a reply to Problem with PDF Downloads – Incorrect Filename and Download Fails, on the site WordPress.org Forums:
Hi Laurent It works for me - when I set my download a s PDF,…

Posted a reply to WooCommerce “Sort by Popularity” Ignores Free Download Counts, on the site WordPress.org Forums:
Yeah that is not defined by us but popularity comes from WooCommerce I will add…

Posted a reply to Cannot update to 1.2.3, on the site WordPress.org Forums:
Strange - glad it is working now thanks :D Have a great week

Posted a reply to WooCommerce “Sort by Popularity” Ignores Free Download Counts, on the site WordPress.org Forums:
Hi @lorangeo Sorry you are facing issues - I am not sure how this relates…

Posted a reply to Prevent SPAM generation, on the site WordPress.org Forums:
Please log a ticket on our site, I can check.I have been in discussion with…

Posted a reply to Prevent SPAM generation, on the site WordPress.org Forums:
Are you using the free or pro version? I assumed Pro as you are talking…

Posted a reply to Cannot update to 1.2.3, on the site WordPress.org Forums:
How strange, we did not make any changes Did you make any changes to your…

Posted a reply to Prevent SPAM generation, on the site WordPress.org Forums:
I think the only way to know is if you are still getting spam. We…

Posted a reply to Cannot update to 1.2.3, on the site WordPress.org Forums:
Really sorry you are facing this issue. I am not sure why you are facing…

Posted a reply to Prevent SPAM generation, on the site WordPress.org Forums:
Hi Rus Update released, can you check and confirm if it works now? ThanksPete

Posted a reply to Password Reset Form Not Recognising Email Address Since Update to WP 6.8, on the site WordPress.org Forums:
Ah good news - I did actually test ipad but forgot to send my results…

Posted a reply to Password Reset Form Not Recognising Email Address Since Update to WP 6.8, on the site WordPress.org Forums:
Hi TracySorry you are facing issuesi checked on my side and it is working (before…

Posted a reply to Prevent SPAM generation, on the site WordPress.org Forums:
Hi RusI have replied to the forum. Below is what I have written so you…

Posted a reply to Replace {username} with {email} for email content, on the site WordPress.org Forums:
So sorry about this - I think I misunderstood the question but I came to…

Posted a reply to How to remove username from password reset confirmation email, on the site WordPress.org Forums:
Hi there You can do this by going to Settings > Frontend Reset Password Scroll…

Posted a reply to Prevent SPAM generation, on the site WordPress.org Forums:
Hi Rus So sorry about this experience, not great! I am not aware of the…

Posted a reply to Replace {username} with {email} for email content, on the site WordPress.org Forums:
Sorry for the delay, I want to add this for you but keep getting delayed…

Posted a reply to Track/Record downloads?, on the site WordPress.org Forums:
Hi John Thanks for the message. We do not create a new order for each…

Posted a reply to Conflict w\\ WP Armour Plugin, on the site WordPress.org Forums:
Hi @ryter8 Sorry about this What is the fatal error message - can you send…

Posted a reply to Critical error when trying to reset password, on the site WordPress.org Forums:
Hi there I cant try reset as the email was deleted here - can you…

Posted a reply to Critical error when trying to reset password, on the site WordPress.org Forums:
Hi Frank Sorry to hear this Can you send me the fatal error message please…

Posted a reply to Conflict w\\ WP Armour Plugin, on the site WordPress.org Forums:
Happy to look into it Do you mean this plugin - https://wordpress.org/plugins/honeypot/?

Posted a reply to How can I create endpoint api to reset password?, on the site WordPress.org Forums:
Hi @ammonify2025 - sorry for the delay What are you wanting to do? Thanks

Posted a reply to Translations not loading, on the site WordPress.org Forums:
Thank you for alerting us to this issue @dvaer Below is a bug fix for…

Posted a reply to download now button does not appear for variable products, on the site WordPress.org Forums:
@spikepuppy Thanks for getting in touch with us. Variable products are not supported in the…

Posted a reply to Too few arguments were passed in, on the site WordPress.org Forums:
Hello, In the file includes/somfrp-functions.php, the action is called with too few parameters on line…

Posted a reply to Superb Little Plugin, on the site WordPress.org Forums:
Amazing, thank you @alistairgd

Posted a reply to Download Button Not Showing, on the site WordPress.org Forums:
Everything looks okay there @kalynbrooke . Would you mind showing me the output from the…

Posted a reply to Download Button Not Showing, on the site WordPress.org Forums:
@moderator noted - thank you :) @kalynbrooke Please can you provide the following screenshots to…

Posted a reply to Download Button Not Showing, on the site WordPress.org Forums:
Hi @kalynbrooke Yes please could you provide details of your site so we can review…

Posted a reply to Issue with Reset Password Flow – Confirmation Message and Redirect Errors, on the site WordPress.org Forums:
Hi @ruwanwijayasundara1 Please could you share your plugin configuration? Would be good to know if…

Posted a reply to pdf cannot be downloaded, on the site WordPress.org Forums:
Hi @stephanbecker Thank you for clarifying. If the PDFs do not work via the Media…

Posted a reply to Protecting upload directory, on the site WordPress.org Forums:
Hi @hleenwp Would you be able to share screenshots of your configuration please? I've been…

Posted a reply to pdf cannot be downloaded, on the site WordPress.org Forums:
Hi Stephen, As we haven't released an update recently the issue is likely related to…

Posted a reply to Email Not Sending, on the site WordPress.org Forums:
Hi @nashyang The issue is due to authentication, this isn't any issue with the plugin.…

Posted a reply to Few Issues / Questions, on the site WordPress.org Forums:
Hi @jestermgee Variations aren't supported in the free version I'm afraid. You would need to…

Posted a reply to Disable download button, on the site WordPress.org Forums:
Hi @cnous This isn't possible in the free version however in our pro version you…