Profiles

Posted a reply to PHP Errors, on the site WordPress.org Forums:
@maxms Thanks for letting us know, we will look into these errors. Could you please…

Posted a reply to CMB2_hookup case sensitivity issue, on the site WordPress.org Forums:
@klaansoo I appreciate your patience, we were able to track down the issue you initially…

Posted a reply to Custom fields in tooltip possible?, on the site WordPress.org Forums:
Hello @csparrow It seems like this could be accomplished by writing a shortcode that you…

Posted a reply to Theme Font, Ridiculous Spacing, on the site WordPress.org Forums:
@tamierp Could you paste in the text from Google docs using the hotspot Text Editor…

Posted a reply to Theme Font, Ridiculous Spacing, on the site WordPress.org Forums:
@tamierp Sorry to see you're having trouble with the content formatting for the hotspots :(…

Posted a reply to Image for Image Map not resizing, on the site WordPress.org Forums:
For anyone having similar issues, this turned out to be a conflict with the Customizr…

Posted a reply to Add svg?, on the site WordPress.org Forums:
@andyeverywhere Unfortunately, we do not currently support drawing hotspots on SVG images as the SVG…

Posted a reply to Image for Image Map not resizing, on the site WordPress.org Forums:
@grct-webmaster thanks for giving that a try. Could you reach out to our support team…

Posted a reply to drawable for shopify, on the site WordPress.org Forums:
Hello @nosie89 Is your Shopify shop hosted on WordPress? If so, you could add a…

Posted a reply to Image for Image Map not resizing, on the site WordPress.org Forums:
Hello @grct-webmaster I'm sorry to see that's happening on the page :( I experienced the…

Posted a reply to DRAW ATTENTION PLUG-IN: highlighted image doesn’t appear on webpage, on the site WordPress.org Forums:
@rgwillot Could you reach out to us at support@wpdrawattention.com, and send us a link to…

Posted a reply to DRAW ATTENTION PLUG-IN: highlighted image doesn’t appear on webpage, on the site WordPress.org Forums:
Hello @rgwillot, Could you let us know how you've been embedding the Draw Attention image…

Posted a reply to Draw Attention+ Thrive theme Problem, on the site WordPress.org Forums:
Hello @lutzryan I'm sorry to hear you're having trouble displaying the plugin on your site…

Posted a reply to Highlight an area from outside of the image, on the site WordPress.org Forums:
Hello @adambadura, We do have a way to link directly to hotspots, this guide shows…

Posted a reply to Plugin: Draw Attention – Remove Title, on the site WordPress.org Forums:
@faunlf No worries! I'm glad we could get this figured out :) I hope you…

Posted a reply to Plugin: Draw Attention – Remove Title, on the site WordPress.org Forums:
Hello @faunlf Thank you for sharing that! There was some confusion on my end, I…

Posted a reply to Plugin: Draw Attention – Remove Title, on the site WordPress.org Forums:
That's strange, you shouldn't need to add CSS for each individual hotspot, could you try…

Posted a reply to Plugin: Draw Attention – Remove Title, on the site WordPress.org Forums:
Hello @faunlf You'll need to use a CSS snippet to hide the title for each…

Posted a reply to Max no of areas, on the site WordPress.org Forums:
Hello @erikture The Draw Attention plugin does not have a limit for the max number…

Posted a reply to Image height and object-fit:cover, on the site WordPress.org Forums:
Hello @stanikub, I'm afraid Draw Attention doesn't have an "object-fit:cover" functionality to crop the main…

Posted a reply to How to highlight first hotspot, on the site WordPress.org Forums:
Hello @3quilibrium I'm afraid we don't have a way to highlight the first hotspot by…

Posted a reply to some areas are not working, on the site WordPress.org Forums:
We will go ahead and close this since it seems all areas in OP's linked…

Posted a reply to Can we show a short descrip. with headline in tooltip and open a popup on click, on the site WordPress.org Forums:
@saadkkhan Thank you, we sent a reply to your email.

Posted a reply to Can we show a short descrip. with headline in tooltip and open a popup on click, on the site WordPress.org Forums:
Hello @saadkkhan Unfortunately, we are not permitted to use these forums to support the premium…

Posted a reply to Detail image in paid version, on the site WordPress.org Forums:
Hello @robnguyen Unfortunately, we are not permitted to use these forums for pre-sale questions or…

Posted a reply to some areas are not working, on the site WordPress.org Forums:
Hello @lewoltre Sorry to see you're having trouble with the plugin. Could you let us…

Posted a reply to Attention animation, on the site WordPress.org Forums:
Hello @michelveenstra, We don't have a way to make hotspots stand out with animation at…

Posted a reply to Nested areas, on the site WordPress.org Forums:
Hello @mristuccia Good question! To be able to create a hollow within a hotspot, you'll…

Posted a reply to Long transitions of image when resizing browser, on the site WordPress.org Forums:
@artankrasniqi1988 Thanks for sharing the details! Unfortunately, Draw Attention is not compatible with SVGs as…

Posted a reply to Long transitions of image when resizing browser, on the site WordPress.org Forums:
Hello @artankrasniqi1988 That's strange! Could you send us an email at support@wpdrawattention.com to continue troubleshooting?…

Posted a reply to Custom Attributes, on the site WordPress.org Forums:
Hello @eytchh I'm afraid Draw Attention isn’t outputting tags to the page, adding custom attributes…

Posted a reply to Popup, on the site WordPress.org Forums:
Hello @apocal1pse, We don't have a way to trigger a popup using a shortcode from…

Posted a reply to Blank title still generates empty container, on the site WordPress.org Forums:
Hello @klimam Could you double-check to make sure all of the hotspots are set to…

Posted a reply to doesn’t show until page refresh, on the site WordPress.org Forums:
Hello @tiboine That's strange, the Draw Attention image doesn't load at all on my browser,…

Posted a reply to Unable to add any images?, on the site WordPress.org Forums:
@wpress2010 The closest workaround would require that you leave the title fields blank but this…

Posted a reply to Unable to add any images?, on the site WordPress.org Forums:
@wpress2010 thank you for the honest feedback, we'll make notes for the developers to help…

Posted a reply to Trouble showing picture, on the site WordPress.org Forums:
This turned out to be a conflict with the Page Optimize plugin. If you're experiencing…

Posted a reply to Unable to add any images?, on the site WordPress.org Forums:
Hello @wpress2010 That's strange, you should be able to add images from your media library…

Posted a reply to Trouble showing picture, on the site WordPress.org Forums:
Hello @ecpioxfamibis Could you try the following troubleshooting steps? We recommend that you do these…

Posted a reply to Highlight multiple objects when hover only on one of them, on the site WordPress.org Forums:
Hello @jordan0jordanov Yes it should be possible to highlight multiple objects on an image. We…

Posted a reply to suggestion: spacing on the left of “more info” box, on the site WordPress.org Forums:
Hello @nicolasremy Glad to hear you’re enjoying the plugin so far :) As for your…

Posted a reply to Database, on the site WordPress.org Forums:
Hello @adam1231, Yes, the "more info" content is stored in the post_meta table. But it’s…

Posted a reply to Multiply levels, on the site WordPress.org Forums:
Hello @luxworx, Thanks for reaching out to us! I'm afraid that at this time, we…

Posted a reply to Cannot add Areas, on the site WordPress.org Forums:
@sebastianhodapp It doesn't seem like that error is related to Draw Attention then. Instead, let's…

Posted a reply to Cannot add Areas, on the site WordPress.org Forums:
@sebastianhodapp Thanks for sharing more details. We've never seen that error before, is your site…

Posted a reply to Cannot add Areas, on the site WordPress.org Forums:
Hello @sebastianhodapp Sorry to hear you're having trouble getting started :( Could you try following…

Posted a reply to Right Clicking on Hot Spot, on the site WordPress.org Forums:
Hello @deeholzman - Great to hear that you like the plugin! The URL for a…

Posted a reply to Pre buy questions, on the site WordPress.org Forums:
Hello @yoyo336 I’d love to answer all of your pre-sale questions directly through our email…