Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
@nwdco thank you for sharing. The "Donation Unique ID" text and column is likely (probably…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
@nwdco regarding the "donation unique ID" normally when you export donations CSV on the donations…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
Hi @livingstonewere - we did respond to your request very shortly after we got it…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
@livingstonewere i've been told your request was receivedfrom us (if you didn't get a response…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
@livingstonewere in our experience that error message is a common false positive. But I can…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
@livingstonewere The "license" message is a Charitable bug - one that has been confirmed to…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
@livingstonewere The error you are reporting is one produced by WordPress and not Charitable... it's…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
@livingstonewere Thanks for that information! A few months back when that version was released soon…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
@livingstonewere thanks for sharing that information - can you confirm the CURRENT version of Charitable…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
@nwdco Thank you for these responses and sharing the list of plugins. So just to…

Posted a reply to Add recaptcha emelent to donation form, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Vulerbility, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
@livingstonewere thank you for reaching out. Can you describe more about what version you currently…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
@nwdco thanks for this response. to make sure we are reading your information correctly is…

Posted a reply to Add recaptcha emelent to donation form, on the site WordPress.org Forums:
@chris19866 Thanks for reaching out. Charitable does not have a captcha feature built in or…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
@nwdco Thanks for the response. Without knowing how the pan numbers were incorporated into your…

Posted a reply to [Donation Forms by Charitable - Donations Plugin & Fundraising Platform for WordPress] Vulerbility, on the site WordPress.org Forums:
Hi @celestial-petals Thanks for reaching out. Can you provide any details as to the vulnerability?…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
@nwdco If the PAN number is no longer in the donation form, how was it…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
@nwdco Thanks for reaching out. Can you go into more detail on this issue? Can…

Posted a reply to changing “donate” title in charitable-form-header, on the site WordPress.org Forums:
@exposurefoundry glad to hear it. I'm going to close out this thread but feel free…

Posted a reply to changing “donate” title in charitable-form-header, on the site WordPress.org Forums:
@exposurefoundry Let's try a different approach. Paste this code snippet into the functions.php of your…

Posted a reply to changing “donate” title in charitable-form-header, on the site WordPress.org Forums:
@exposurefoundry This text should be found in a template I mentioned previously: charitable/template/donation-form/donation-amount-header.php Just remember…

Posted a reply to changing “donate” title in charitable-form-header, on the site WordPress.org Forums:
Hello @exposurefoundry, You can change the donate button text in one of two ways. First…

Posted a reply to Stripe stopped working, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to WordPress become totaly inacessible and grey, on the site WordPress.org Forums:
@steph-n you're welcome! I'm going to close this ticket but let me know if you…

Posted a reply to WordPress become totaly inacessible and grey, on the site WordPress.org Forums:
@steph-n it might be because i'm english speaking only (sorry) but i'm guessing you are…

Posted a reply to WordPress become totaly inacessible and grey, on the site WordPress.org Forums:
@steph-n thanks for reaching that link. I did a view source and saw where the…

Posted a reply to WordPress become totaly inacessible and grey, on the site WordPress.org Forums:
@steph-n thanks for the reply. what do you mean "reset the entire site" - do…

Posted a reply to WordPress become totaly inacessible and grey, on the site WordPress.org Forums:
Hi @steph-n, So when you say "3rd time" are you saying things are normal... then…

Posted a reply to I have not been able to update the plugin, on the site WordPress.org Forums:
@atfpodcast since you reached out via support on our website and this was resolved, this…

Posted a reply to CSS Fixes, on the site WordPress.org Forums:
Sounds good @taxick. I'll still rely this conversation to our team to see in the…

Posted a reply to Stripe stopped working, on the site WordPress.org Forums:
@aziz12345 Instead of going to the link I went to your homepage again and clicked…

Posted a reply to Stripe stopped working, on the site WordPress.org Forums:
@aziz12345 We've rechecked the site again in Chrome, Firefox, and Safari on the desktop. Let…

Posted a reply to CSS Fixes, on the site WordPress.org Forums:
@taxick the good news is that we now see it - it might have been…

Posted a reply to CSS Fixes, on the site WordPress.org Forums:
Hi @taxick, We took a look at that same link and noticing there is no…

Posted a reply to CSS Fixes, on the site WordPress.org Forums:
@taxick thanks for reaching out. upon looking at your link this CSS will probably work…

Posted a reply to Stripe stopped working, on the site WordPress.org Forums:
Thanks for reaching out @aziz12345. We examined this donation form link in Chrome and Firefox…

Posted a reply to Dates not showing on donations, on the site WordPress.org Forums:
@fepixie In terms of integrating with MailChimp, that's a more complicated issue to address. That's…

Posted a reply to Dates not showing on donations, on the site WordPress.org Forums:
@fepixie thanks for this. According to the log, nothing is being returned after get_date_format_from_option and…

Posted a reply to Dates not showing on donations, on the site WordPress.org Forums:
@fepixie thanks for the information and sharing the screenshot. Sharing that also confirms the issue…

Posted a reply to Dates not showing on donations, on the site WordPress.org Forums:
@fepixie Donations for Charitable are custom post types stored in the wp_posts table (post_type="donation") and…

Posted a reply to Dates not showing on donations, on the site WordPress.org Forums:
@fepixie thanks for sharing. that is odd, and don't recall seeing this issue before. I'll…

Posted a reply to Dates not showing on donations, on the site WordPress.org Forums:
Hello @fepixie, Can you provide screenshots of some part of the donation list/details pages (try…

Posted a reply to 503 service unavailable, on the site WordPress.org Forums:
@arikatech Glad we could help. I believe you were using the Reach theme previously? That…

Posted a reply to 503 service unavailable, on the site WordPress.org Forums:
Hi @arikatech Thanks for troubleshooting a bit on AutoOptimize. See if you can reset permalinks…

Posted a reply to 503 service unavailable, on the site WordPress.org Forums:
Hi @arikatech We can see the issue on this end when we click the "donate"…

Posted a reply to Wrong export date format alert, on the site WordPress.org Forums:
@fabrizio83714 Wanted to update you on - based on some of the information you provided…

Posted a reply to Wrong export date format alert, on the site WordPress.org Forums:
@fabrizio83714 Just to follow up on this. We had team members repeat the same steps…

Posted a reply to Wrong export date format alert, on the site WordPress.org Forums:
@fabrizio83714 thank you for this information. The alert message should say "2023/01/23" which will be…