Posted a reply to Your donation could not be processed, on the site WordPress.org Forums:
Our team did test a plan fresh install with Charitable core plugin only in test…

Posted a reply to Can I use Charitable with Paypal personal account?, on the site WordPress.org Forums:
@nameless_dream Thanks for reaching out. Our instructions for Paypal setup are here. See if you…

Posted a reply to Your donation could not be processed, on the site WordPress.org Forums:
@kalymastudio in attempt to display and more meaningful error message, can you add/enable WP_DEBUG_DISPLAY so…

Posted a reply to Your donation could not be processed, on the site WordPress.org Forums:
@kalymastudio Thanks for the information. I can pass along the deprecated function notices to our…

Posted a reply to Your donation could not be processed, on the site WordPress.org Forums:
@kalymastudio thanks for reaching out. If you are getting the "Your donation could not be…

Posted a reply to Donate button linked to external link, on the site WordPress.org Forums:
@haroonahmad At first glance, I would check with Elementor documentation or support since that text…

Posted a reply to Donate button linked to external link, on the site WordPress.org Forums:
@haroonahmad When you say it doesn't work, have you confirmed (after clearing any cache and…

Posted a reply to Donate button linked to external link, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Donate button linked to external link, on the site WordPress.org Forums:
@haroonahmad Thanks for reaching out. In theory, you can change the donation button on Charitable's…

Posted a reply to Charitable critical error – can’t update/remove plugin, on the site WordPress.org Forums:
@marco203 Agreed that the error message is coming from Charitable but that shouldn't continue to…

Posted a reply to Charitable critical error – can’t update/remove plugin, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Charitable critical error – can’t update/remove plugin, on the site WordPress.org Forums:
@marco203 Thanks for the response. So this is getting more odd, because if it's the…

Posted a reply to Charitable critical error – can’t update/remove plugin, on the site WordPress.org Forums:
@marco203 Thanks for reaching out! Seems like there is a missing file inside the Charitable…

Posted a reply to Change the word ‘donate’, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Hiding Percentage, on the site WordPress.org Forums:
@fixing2022 happy to hear that... especially since that wasn't Charitable code (something to note -…

Posted a reply to Change the word ‘donate’, on the site WordPress.org Forums:
@fixing2022 without access to your site, hard to say why that snippet might not work.…

Posted a reply to Hiding Percentage, on the site WordPress.org Forums:
@fixing2022 If you're referring to the percentage in the progress bar in the link that…

Posted a reply to Change the word ‘donate’, on the site WordPress.org Forums:
@fixing2022 thanks for reaching out. The best non code solution would be to install Loco…

Posted a reply to Are Receipts IRS compliant?, on the site WordPress.org Forums:
@styzer I'm only speaking to things as they current exist. There are no plans currently…

Posted a reply to Are Receipts IRS compliant?, on the site WordPress.org Forums:
@styzer at the time of this writing there shouldn't be non-Stripe transaction fees with the…

Posted a reply to Are Receipts IRS compliant?, on the site WordPress.org Forums:
Hi @styzer, Thanks for reaching out. For the best and most accurate information we would…

Posted a reply to Number of Donors Don’t Match with the Actual List of Donors, on the site WordPress.org Forums:
@starpage5054 no problem. thanks for checking that. at the present time, Charitable counts unique donors…

Posted a reply to Number of Donors Don’t Match with the Actual List of Donors, on the site WordPress.org Forums:
@starpage5054 Thanks for your response. First off please do this additional troubleshooting to rule out…

Posted a reply to Number of Donors Don’t Match with the Actual List of Donors, on the site WordPress.org Forums:
Hi @starpage5054, Thanks for reaching out and providing the screenshots (that helps alot). On the…

Posted a reply to Change donation button text in one place (not all buttons), on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Change donation button text in one place (not all buttons), on the site WordPress.org Forums:
Hey @jdowns1, We might need some more information here to help you. Can you put…

Posted a reply to Shortcode for short donation form?, on the site WordPress.org Forums:
Hi @jdowns1 Sadly there is no shortcode version. The template at charitable/templates/widgets/donate.php is pretty straight…

Posted a reply to Modify Donation Amount When Received, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Modify Donation Amount When Received, on the site WordPress.org Forums:
Hi @jdowns1 This depends on your purposes on why you are changing the donation. I…

Posted a reply to Stripe payments staying on pending status, on the site WordPress.org Forums:
Hi @martinpineault - since you reached out to us via our support system on the…

Posted a reply to Call to undefined function charitable_ga_url(), on the site WordPress.org Forums:
@murraydailymaverick i'm closing this ticket assuming you are reaching out to our licensed support area,…

Posted a reply to Call to undefined function charitable_ga_url(), on the site WordPress.org Forums:
@murraydailymaverick based on your stack trace, that series of actions does sound probable (and it…

Posted a reply to Call to undefined function charitable_ga_url(), on the site WordPress.org Forums:
@murraydailymaverick thank you for the stack trace. can you also provide some additional information so…

Posted a reply to Asking for license key when trying to update plug-in, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Paypal payments staying on pending status, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Asking for license key when trying to update plug-in, on the site WordPress.org Forums:
@ravkes Thanks for reaching out. And yes, this was fixed some time ago after 1.7.0.5…

Posted a reply to Paypal payments staying on pending status, on the site WordPress.org Forums:
@fepixie Thanks for reaching out. Not sure on what exactly "gateway code" is referring to…

Posted a reply to Test Mode on Front End only, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But janet if you’d…

Posted a reply to Can I disable the “Profile Page”?, on the site WordPress.org Forums:
Glad to hear it. We'll close this ticket but if you have any similar questions…

Posted a reply to Can I disable the “Profile Page”?, on the site WordPress.org Forums:
Hey @heidimaria Thanks for reaching out. Charitable provides a profile shortcode that is a simple…

Posted a reply to Test Mode on Front End only, on the site WordPress.org Forums:
Hi @shamanfunk3 - thanks for reaching out. Our team went to that URL and tested…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
@nwdco Charitable does not support Instamojo gateway in any of our official plugins… but we…

Posted a reply to GitHub library gone, on the site WordPress.org Forums:
@imjeanneus thanks for reaching out. In terms of login/registration: although Charitable CAN provide login and…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
@nwdco thank you for sharing. The "Donation Unique ID" text and column is likely (probably…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
@nwdco regarding the "donation unique ID" normally when you export donations CSV on the donations…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
Hi @livingstonewere - we did respond to your request very shortly after we got it…

Posted a reply to Problem In Exporting The Donation Details, on the site WordPress.org Forums:
I’m going to go ahead and close this thread for now. But if you’d like…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
@livingstonewere i've been told your request was receivedfrom us (if you didn't get a response…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
@livingstonewere in our experience that error message is a common false positive. But I can…

Posted a reply to Can not be installed, on the site WordPress.org Forums:
@livingstonewere The "license" message is a Charitable bug - one that has been confirmed to…