Profiles

Posted a reply to imagify brokes my entire website images…, on the site WordPress.org Forums:
Hello @rdcsg,Thanks for the update.Please open new thread to receive the support as this one…

Posted a reply to Generating Missing Next-Gen Images Version Stucked, on the site WordPress.org Forums:
Hi,Thank you for reaching out. Regarding the "Generate missing Next-Gen version" tool, unfortunately, there is…

Posted a reply to Original Image – Disable Scale – No longer working, on the site WordPress.org Forums:
Hello, Thank you for your patience. After further investigation, I can confirm that Imagify is…

Posted a reply to Original Image – Disable Scale – No longer working, on the site WordPress.org Forums:
Hello @strid3r, Thank you for your patience. Here’s what I did to address the issue:…

Posted a reply to Original Image – Disable Scale – No longer working, on the site WordPress.org Forums:
Hi,Thank you for your reply.Please allow us some time to test this and get back…

Posted a reply to Original Image – Disable Scale – No longer working, on the site WordPress.org Forums:
Hi,Thank you for reaching out. Regarding your question, if you disable the backup option in…

Posted a reply to Images on variable products are not shown, on the site WordPress.org Forums:
Hi,Thank you for reaching out. It seems the issue you're experiencing may be related to…

Posted a reply to WebP images are being optimized to a lower quality, on the site WordPress.org Forums:
Hi,Thank you for your reply.As rewrite rules method is not an option, you can switch…

Posted a reply to WebP images are being optimized to a lower quality, on the site WordPress.org Forums:
Hi @georgeamir,Thank you for your reply.Can you please confirm if disabling <picture> tag and turning…

Posted a reply to Slow media library search pt.2, on the site WordPress.org Forums:
Hello,Thank you for reaching out. Unfortunately, there isn't a workaround available right now other than…

Posted a reply to Remove cron jobs, on the site WordPress.org Forums:
Hi,Thank you for reaching out.The imagify_sync_files is used to sync files from custom folders with…

Posted a reply to Images Loaded with AJAX Not Displaying in Next-Gen Format, on the site WordPress.org Forums:
Hello, Thank you for sharing the function you've created. It looks well-constructed and should indeed…

Posted a reply to Images Loaded with AJAX Not Displaying in Next-Gen Format, on the site WordPress.org Forums:
Hello, Thank you for reaching out with your query.It seems that Imagify isn't able to…

Posted a reply to Bug after pressing Bulk optimize, on the site WordPress.org Forums:
Hi @dyin I am very sorry to hear about this issue! Can you confirm you…

Posted a reply to webp format image not showing on the fronend in wordpress ite, on the site WordPress.org Forums:
Hi,Thank you for reaching out.I see that WebP is loading for few of the images…

Posted a reply to WebP images are being optimized to a lower quality, on the site WordPress.org Forums:
Hello, Thank you for reaching out. First, I recommend checking in your Media Library to…

Posted a reply to Webp generation not on all files, on the site WordPress.org Forums:
Hello,Thank you for reaching out.Regarding the "Generate missing Next-Gen version" tool, unfortunately, there is a…

Posted a reply to Error During the JPEG compression process, on the site WordPress.org Forums:
Hey,Thank you for sharing this.Let me know if you need any assistance.Best Regards,

Posted a reply to WP CLI generate missing nextgen not working, on the site WordPress.org Forums:
Hey @kipzes, Our developers have confirmed that this is a bug, and it has been…

Posted a reply to WebP and fallback support, on the site WordPress.org Forums:
Hello @bcvcbhqyxcgakhh, We implement fallback mechanisms in two ways, depending on the "Display images in…

Posted a reply to WebP and fallback support, on the site WordPress.org Forums:
Hi,Please allow me some time to get back to you with relevant information.Best Regards,

Posted a reply to doesnt work at all, on the site WordPress.org Forums:
Hello, I will surely report this issue to our developers. In the meantime, for very…

Posted a reply to imagify brokes my entire website images…, on the site WordPress.org Forums:
Hello, The only option in Imagify that might cause layout issues is the <picture> tag…

Posted a reply to WebP and fallback support, on the site WordPress.org Forums:
Hi @bcvcbhqyxcgakhh,Can you please tell us the use case you're trying to achieve to be…

Posted a reply to Old images returning to library, on the site WordPress.org Forums:
Hi,Feel free to re-open the case if you need further assistance.Best Regards,Saransh.

Posted a reply to GDPR, on the site WordPress.org Forums:
Hi,Thank you for reaching out. Imagify is fully GDPR compatible and doesn't store any information…

Posted a reply to Old images returning to library, on the site WordPress.org Forums:
Hi, Thank you for reaching out. Imagify will only optimize image files available in the…

Posted a reply to How to Pause Bulk Optimization from WP Dashboard, on the site WordPress.org Forums:
Hey @tanveerali99,Thank you so much for the update.Best Regards,

Posted a reply to doesnt work at all, on the site WordPress.org Forums:
Hello, Thank you for your reply. For certain images, like the ones you shared with…

Posted a reply to Am I able to use optimized img as background ?, on the site WordPress.org Forums:
Hi @adeemon322 , If you can not edit config files, you would not be able…

Posted a reply to To configure custom image quality options, on the site WordPress.org Forums:
Hello,Thank you for reaching out. The only option in Imagify that might cause layout issues…

Posted a reply to Mass optimization never move, on the site WordPress.org Forums:
Hello,I'm sorry you're having issues with image optimization! At times, this can just be temporary…

Posted a reply to Imagify conflicts with WordPress 6.4’s new lightbox functionality, on the site WordPress.org Forums:
Hello, Unfortunately, the bug fix is still in process as per this GitHub issue: https://github.com/wp-media/imagify-plugin/issues/758.…

Posted a reply to Error deleting old images, on the site WordPress.org Forums:
Hi, Thank you for the update. We appreciate your patience and understanding. If you have…

Posted a reply to Error deleting old images, on the site WordPress.org Forums:
Hi,Thank you for contacting us. We're aware of this bug, and it has already been…

Posted a reply to Product imaged doesnt have nectgen, on the site WordPress.org Forums:
Hi, Thank you for your follow-up. We are already addressing your concern on the support…