WordPress.org

Posted a reply to Salon not working with Divi, on the site WordPress.org Forums:
Hi, make sure you add the shortcode inside a Text block element of the DIVI…

1 week ago

Posted a reply to Assistants bar is on top of backend calendar form, on the site WordPress.org Forums:
Hi, a screen video recording would be very useful. Thank you

1 week ago

Posted a reply to How to edit admin email templates, on the site WordPress.org Forums:
Hi, we don't have a feature that allows you to change the email template, but…

2 weeks ago

Posted a reply to Customers do not receive an appointment confirmation email, on the site WordPress.org Forums:
Hi, have a look at this article: https://salonbookingsystem.helpscoutdocs.com/article/126-email-notifications-problems

2 weeks ago

Posted a reply to Backend calendar not showing booking status, on the site WordPress.org Forums:
Hi, in the last version of the plugin we removed the status label as you…

2 weeks ago

Posted a reply to Booking my account page is not working, on the site WordPress.org Forums:
Hi, our log-in form doesn't have the "register" option.

2 weeks ago

Posted a reply to Problems displaying My Account endpoint page, on the site WordPress.org Forums:
Hi, follow this debugging guide: https://salonbookingsystem.helpscoutdocs.com/article/94-how-to-debug-issues

3 weeks ago

Posted a reply to How to edit admin email templates, on the site WordPress.org Forums:
Hi, have a look at this: https://salonbookingsystem.helpscoutdocs.com/article/160-translate-missing-translation-text-stings

3 weeks ago

Posted a reply to Can’t select services/bookings on mobile devices, on the site WordPress.org Forums:
Hi, make a test switching to a WordPress standard theme, and see what's happen.

4 weeks ago

Posted a reply to Google Calendar Two Ways Sync stop working and need to reset the API Secret, on the site WordPress.org Forums:
Hi, make sure that your API has been pulished, your problem could be due to…

4 weeks ago

Posted a reply to PROBLEME ASSISTANT, on the site WordPress.org Forums:
Hi, send an email to support@salonbookingsystem.com

4 weeks ago

Posted a reply to Can’t change reservation, on the site WordPress.org Forums:
Did you try cleaning your website cache?

4 weeks ago

Posted a reply to PROBLEME ASSISTANT, on the site WordPress.org Forums:
Hi, could you please write your answer in English, we don't speak French.

4 weeks ago

Posted a reply to Service with no fixed duration?, on the site WordPress.org Forums:
Hi, unfortunately not.

4 weeks ago

Posted a reply to 6.3.2 version – issues, on the site WordPress.org Forums:
something like this? <?php echo do_shortcode([salon/]); ?>

1 month ago

Posted a reply to PROBLEME ASSISTANT, on the site WordPress.org Forums:
Hi, you have enabled "Assistant selection" only from back-end, so the system will automatically select…

1 month ago

Posted a reply to Can’t change reservation, on the site WordPress.org Forums:
Hi, could record a screen video where we can see the problem? use this Loom.com

1 month ago

Posted a reply to Unable to book several clients at the same time, on the site WordPress.org Forums:
Perfect!

1 month ago

Posted a reply to Adding Additional fields is not visible, on the site WordPress.org Forums:
Hi, if you enable "force guest check-out" then the custom fields set as "User profile"…

1 month ago

Posted a reply to Unable to book several clients at the same time, on the site WordPress.org Forums:
Hi, have a look at this article: https://salonbookingsystem.helpscoutdocs.com/article/128-salon-settings-setup-examples

1 month ago

Posted a reply to Appointment date being available despite no assistants, on the site WordPress.org Forums:
Hi, to prevent this I suggest to enable the "change order" option. It's not a…

1 month ago

Posted a reply to Reservation bloquée, on the site WordPress.org Forums:
please specify: – service / assistant / date & time

1 month ago

Posted a reply to Reservation bloquée, on the site WordPress.org Forums:
could you share the URL of your booking page and suggest: - service / assistant…

1 month ago

Posted a reply to Booking Error as a guest, on the site WordPress.org Forums:
Hi, are you sure that is the debug.log file? Make a booking before download that…

1 month ago

Posted a reply to Adding Additional fields is not visible, on the site WordPress.org Forums:
Hi, do you have the "force guest check-out" option enabled ?

1 month ago

Posted a reply to Second automatic appointment, on the site WordPress.org Forums:
Hi, unfortunately we don't have this kind of feature... yet ; )

1 month ago

Posted a reply to Session Times overlapping, on the site WordPress.org Forums:
From back-end you are operating as administrator and you can make overbooking even if the…

1 month ago

Posted a reply to Session Times overlapping, on the site WordPress.org Forums:
Here: https://www.dropbox.com/s/fjf34vcjutwxndu/Screenshot%202021-06-23%20at%2012.53.14.png?dl=0 as you can see I'm not able to select services as there are…

1 month ago

Posted a reply to Session Times overlapping, on the site WordPress.org Forums:
OK, which service should I select on 24 June at 9 AM ?

1 month ago

Posted a reply to Session Times overlapping, on the site WordPress.org Forums:
Hi, only registered users can make a reservation on your website..

1 month ago

Posted a reply to Adding Additional fields is not visible, on the site WordPress.org Forums:
Hi, please share a screenshot of the custom fields settings.

1 month ago

Posted a reply to Session Times overlapping, on the site WordPress.org Forums:
Hi, could you share with me the URL of your booking page and suggest: service/assistant/date…

1 month ago

Posted a reply to Booking Error as a guest, on the site WordPress.org Forums:
Hi, enable the wordpress debug log and then make a new test, then look inside…

1 month ago

Posted a reply to Warning: Undefined property: SLN_CheckoutField::$isDefault in, on the site WordPress.org Forums:
Did you solve the problem?

1 month ago

Posted a reply to Date picker not working. Only showing input field, on the site WordPress.org Forums:
Hi, switch to a standard wordpress theme, make a test, then restore your theme.

1 month ago

Posted a reply to Simpler syntax to make booking via Google Calendar synch with Salon Booking?, on the site WordPress.org Forums:
Hi, would you you select the service to be booked?

1 month ago

Posted a reply to Warning: Undefined property: SLN_CheckoutField::$isDefault in, on the site WordPress.org Forums:
Hi, what is "element plugin" could you share the link ?

1 month ago

Posted a reply to backend calendar, on the site WordPress.org Forums:
Hi, follow this guide: https://salonbookingsystem.helpscoutdocs.com/article/94-how-to-debug-issues and get back to me.

1 month ago

Posted a reply to customers can’t make an appointment [urgency], on the site WordPress.org Forums:
could you share the URL of your booking page?

1 month ago

Posted a reply to New booking modal window, on the site WordPress.org Forums:
Fixed in the last version.

1 month ago

Posted a reply to New booking modal window, on the site WordPress.org Forums:
Thank you, soon the fix.

1 month ago

Posted a reply to V6.2 email mandatory again, on the site WordPress.org Forums:
Yes it's a bug, soon a fixed version.

2 months ago

Posted a reply to Impossible d’ajouter un service dans la création de réservation, on the site WordPress.org Forums:
It was a browser cache issue.

2 months ago

Posted a reply to Impossible d’ajouter un service dans la création de réservation, on the site WordPress.org Forums:
which browser are you using?

2 months ago