Profiles

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Free version is not free? It’s a trial?, on the site WordPress.org Forums:
Yes, your license will be downgraded to 3CX Free and renewed. Of course you will…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Free version is not free? It’s a trial?, on the site WordPress.org Forums:
Hi @phoebest, 3CX Free edition is free forever. You're getting a trial or 3CX SMB…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Chat box no appearing under certain pages and user, on the site WordPress.org Forums:
Hello @raymond621, it's confirmed that Litespeed plugin breaks our JS code. We suggest either to…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Chat Mobile error, on the site WordPress.org Forums:
Hi @simonefenoglio, it's confirmed that Litespeed plugin breaks our JS code. We suggest either to…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Chat Mobile error, on the site WordPress.org Forums:
Very strange. If you want, send us an email at wordpress@3cx.com with your website URL…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Chat box no appearing under certain pages and user, on the site WordPress.org Forums:
Hi @raymond621, cache plugins can interfere with our live chat plugin. Be sure to exclude…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Chat Mobile error, on the site WordPress.org Forums:
Hi @simonefenoglio, do you see the chat icon on mobile devices if you request desktop…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Chat will not show up on Home Page, on the site WordPress.org Forums:
Hi @lvuylsteker , probably your home page is not marked as "home" in WordPress pages.…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Chat will not show up on Product pages, on the site WordPress.org Forums:
Hello @immalik123 , we're not aware of incompatibilities with woo-commerce. Can you check if there…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Insert of call-us-selector code not working, on the site WordPress.org Forums:
Hi @aronstocker, it looks like there is some conflict with other plugins.Do you see JS…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Date format in live chat, on the site WordPress.org Forums:
Hello, our engineers verified the issue, it will be fixed in the next release. Stay…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Date format in live chat, on the site WordPress.org Forums:
At the moment we have no reports about this issue. We'll do some checks and…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Date format in live chat, on the site WordPress.org Forums:
Try login to 3CX Admin Console (where you can configure chat style and appearance), click…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Date format in live chat, on the site WordPress.org Forums:
Hello @donmcleman, try changing language in your 3CX PBX installation, in Settings => Language &…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] No visitor details requested in live chat, on the site WordPress.org Forums:
Thanks for sharing. Firefox with default configuration is fully supported, so probably some security setting…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] Styling the chat button, on the site WordPress.org Forums:
Hello, you have to look inside callus.js because the plugin uses shadow DOM for better…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] 3CX no se muestra con caché LiteSpeed activado, on the site WordPress.org Forums:
Yes that file is included in the directory I told you to add to cache…

Posted a reply to [3CX Free Live Chat, Calls & WhatsApp] 3CX no se muestra con caché LiteSpeed activado, on the site WordPress.org Forums:
Hello, add to exceptions this url:/wp-content/plugins/wp-live-chat-support/ Be sure not to cache anything external, specifically the…

Posted a reply to [3CX Free Live Chat] CORS error and plug-in not loading, on the site WordPress.org Forums:
Hello @keviin55 , from what you posted, it seems that you have an extra quote…

Posted a reply to [3CX Free Live Chat] Unable to reposition Chat Button, on the site WordPress.org Forums:
Hello Watsakanpnp, You can get the code snippet in webclient. Open Admin / Voice &…

Posted a reply to [3CX Free Live Chat] Problem with permissions for editor role, on the site WordPress.org Forums:
Unfortunately, plugin settings are for admins only

Posted a reply to [3CX Free Live Chat] Problem with permissions for editor role, on the site WordPress.org Forums:
Hello, Ivuylsteker. Which version of plugin do you use?

Posted a reply to [3CX Free Live Chat] Unable to reposition Chat Button, on the site WordPress.org Forums:
Hello Tomatocat. Regarding button positioning. Unfortunately, for now we don't have native way to change…

Posted a reply to URL Changes in settings, on the site WordPress.org Forums:
Hello Shaggy89, looks like you are using 3CX version 18 Update 3 or older. New…

Posted a reply to [3CX Free Live Chat] How to stop auto redirect in admin panel to wp live chat page, on the site WordPress.org Forums:
This is the old version. We recommend to use actual version of Live Chat (current…

Posted a reply to [3CX Free Live Chat] How to stop auto redirect in admin panel to wp live chat page, on the site WordPress.org Forums:
Got it, What version of plugin do you have?

Posted a reply to [3CX Free Live Chat] How to stop auto redirect in admin panel to wp live chat page, on the site WordPress.org Forums:
Hello, Can you please describe in details what is happening?

Posted a reply to [3CX Free Live Chat] 3CX Live Chat Not Loading, on the site WordPress.org Forums:
Hello, Steven! New LiveChat plugin (10.0.0 and later) now is supported by 3CX Startup and…

Posted a reply to [3CX Free Live Chat] Error when i try to save settings after new plugin update, on the site WordPress.org Forums:
Hello, Jtej11, Got it, thank you for information.

Posted a reply to [3CX Free Live Chat] 3CX New Update Cause Chat to not work, on the site WordPress.org Forums:
Hello, Rogersdevonte! New LiveChat is working via 3CX. What version of 3CX do you use?…

Posted a reply to [3CX Free Live Chat] Error when i try to save settings after new plugin update, on the site WordPress.org Forums:
Also question, what version of WordPress do you use? You can try to uninstall and…

Posted a reply to update Version: 9.4.2 fail, on the site WordPress.org Forums:
Hello @henrygud, can you please check your PHP logs for errors? Report them here. If…

Posted a reply to Unable to login to 3CX Managment Consol, on the site WordPress.org Forums:
Hello @tanver You need to use your admin credentials that you used during the setup…

Posted a reply to Fatal Error upon plugin update, on the site WordPress.org Forums:
@afterimagedesigns we've pushed an update on the plugin today. Can you please give it a…

Posted a reply to update Version: 9.4.2 fail, on the site WordPress.org Forums:
@henrygud we've pushed an update on the plugin today. Can you please give it a…