Profiles

Provided Tier III technical support for Air Force personnel, troubleshooting hardware, software, network, and account-access issues while adhering to security and compliance requirements.

* Engineered and maintained enterprise-grade WordPress themes and plugins, leveraging hooks, filters, and REST API integrations to extend functionality and optimize performance.
• Worked within WordPress VIP architecture, adhering to PHPCS coding standards, CI/CD workflows, etc.
• Administered WordPress Multisite and Drupal environments, ensuring stability, security, and scalability across multiple NASA web properties.
• Collaborated with designers and stakeholders to deliver WCAG-compliant, responsive, and high-performance user experiences across mission websites.
• Utilized React for interactive front-end components while collaborating in Agile workflows using GitHub and Jira.