WFGerroald
@wfgerald on WordPress.org
- Member Since: March 31st, 2019
- Job Title: Customer Service Engineer
- Employer: Wordfence
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Posted a reply to Curl 28 error – auth.net payment, on the site WordPress.org Forums:
Hey @embraer, Can you please start a support ticket at support.wordfence.com since you're a Premium… -
Posted a reply to XMLRPC Whitelist by User Agent, on the site WordPress.org Forums:
Hey @pao2, This isn't a feature that Wordfence supports. In general, it's not the best… -
Posted a reply to Scan process ended after forking, on the site WordPress.org Forums:
Hi, We haven’t heard back from you in a while, so I’ve gone ahead and… -
Posted a reply to Wordfence block plugin, on the site WordPress.org Forums:
Hey @indianer9, We haven’t heard back from you in a while, so I’ve gone ahead… -
Posted a reply to Failing to deactivate, on the site WordPress.org Forums:
Hey @andersjp, We haven’t heard back from you in a while, so I’ve gone ahead… -
Posted a reply to Premium License Conflict, on the site WordPress.org Forums:
Hey @rreyno2, I'm sorry to hear you having this trouble. Can you please email support@wordfence.com… -
Posted a reply to Accessibility errors still there, on the site WordPress.org Forums:
Hey @carnets2routards, So sorry, I did close the thread, I did speak with the developers,… -
Posted a reply to blocked by firewall for WAF-RULE-204, on the site WordPress.org Forums:
Hi @joelalexandersson, We haven’t heard back from you in a while, so I’ve gone ahead… -
Posted a reply to Scan: Warning: Invalid argument, on the site WordPress.org Forums:
Hi @taylakay, We haven’t heard back from you in a while, so I’ve gone ahead… -
Posted a reply to WF blocking my own IP…., on the site WordPress.org Forums:
Hi @henxiaoyi, We haven’t heard back from you in a while, so I’ve gone ahead… -
Posted a reply to API to create new ip block rule, on the site WordPress.org Forums:
Hi @upi, We haven’t heard back from you in a while, so I’ve gone ahead… -
Posted a reply to Questionable 404 for Google Site Verification, on the site WordPress.org Forums:
Hey @berbeates, Sounds like a plan. Please do share any information you see in the… -
Posted a reply to Wordfence adding to site causes site to go down, on the site WordPress.org Forums:
Hey @dipaksaraf, I really believe this error can cause issues and is due to a… -
Posted a reply to Stop Spammers Error with 2FA, on the site WordPress.org Forums:
Hey @mirallesdesign, Absolutely! Please email wftest@wordfence.com. Please also title the subject attn: gerroald and update… -
Posted a reply to Wordfence adding to site causes site to go down, on the site WordPress.org Forums:
Hey @dipaksaraf, Thanks for the update. It seems we're getting closer here. This error seems… -
Posted a reply to Questionable 404 for Google Site Verification, on the site WordPress.org Forums:
Hey @berbeates, Can you please share a screenshot of the expanded Details of the hit… -
Posted a reply to WF Central Issue, on the site WordPress.org Forums:
Hey @mike238, I just wanted to let you know that I've bumped the developers for… -
Posted a reply to Wordfence – Can’t creat new user, on the site WordPress.org Forums:
Hey @chesterfordgreen, Thanks for the update, and happy to hear you were able to track… -
Posted a reply to Locked Out email not going out, but Test mail does, on the site WordPress.org Forums:
Hey @sdayman, Currently speaking with the developers about this. Can you please share a link… -
Posted a reply to Locked Out email not going out, but Test mail does, on the site WordPress.org Forums:
Hey @sdayman, I just wanted to let you know that I've shared this with the… -
Posted a reply to Stop Spammers Error with 2FA, on the site WordPress.org Forums:
Hey @bhadaway, As you're aware, I've been speaking with the developers about this. We've noticed… -
Posted a reply to Wordfence “Terms have changed” review popup cannot be activated, on the site WordPress.org Forums:
Hey @grasor, The 7.4.8 release has resolved similar issues for other users. Can you please… -
Posted a reply to Wordfence adding to site causes site to go down, on the site WordPress.org Forums:
Hey @dipaksaraf, When you removed Wordfence and its database tables did you also remove the… -
Posted a reply to Stop Spammers Error with 2FA, on the site WordPress.org Forums:
Hey @mirallesdesign, Thanks for the update, and happy to hear it! Please do let us… -
Posted a reply to 10Web Manager plugin created admin user, on the site WordPress.org Forums:
Hey @candyappledesign, Thanks for the update, and happy to hear it isn't a sign of… -
Posted a reply to Locked Out email not going out, but Test mail does, on the site WordPress.org Forums:
Hey @sdayman, Do you receive any other emails from the site with it disabled? You… -
Posted a reply to Cloudfare blocking requests to site, on the site WordPress.org Forums:
Hey @9metis, Sounds good. Please do let me know if you'd like to revisit this.… -
Posted a reply to Stop Spammers Error with 2FA, on the site WordPress.org Forums:
Hey @mirallesdesign, I'm speaking with the developers about this. Can you please disable the Check… -
Posted a reply to Locked Out email not going out, but Test mail does, on the site WordPress.org Forums:
Hey @sdayman, If you disable the WP SMTP plugin does the other emails fail as… -
Posted a reply to Wordfence slows down a website hosted on Hostinger hosting., on the site WordPress.org Forums:
Hey @naveenyouth, Can you please share your server system details? It may be a case… -
Posted a reply to AMP error, on the site WordPress.org Forums:
Hey @alice1000, Thanks for the update. Can you please share screenshots of the errors you're… -
Posted a reply to My IP listed in Top 10 IP’s blocked in the last week, on the site WordPress.org Forums:
Hey @rox32, This is indeed odd. Please do let me know if you'd like to… -
Posted a reply to Wordfence adding to site causes site to go down, on the site WordPress.org Forums:
Hey @dipaksaraf, Thanks for the updates. Can you send me a Diagnostics report so I… -
Posted a reply to Wrong URL in the firewall, on the site WordPress.org Forums:
Hey @keithcreate108, I don't believe there's anything else for you to do at this point.… -
Posted a reply to Wordfence – Can’t creat new user, on the site WordPress.org Forums:
Hey @chesterfordgreen, This does sound a little bizarre. Are you able to disable all other… -
Posted a reply to Where to configure php.ini when many domains, on the site WordPress.org Forums:
Hey @kertres, Can you please try installing and configuring Wordfence in the subdirectory sites first… -
Posted a reply to False alarm re. high-severity problems, on the site WordPress.org Forums:
Hey @glhq, Thanks for starting the new thread. Regarding the first case, are you certain… -
Posted a reply to 10Web Manager plugin created admin user, on the site WordPress.org Forums:
Hey @candyappledesign, Sounds like a plan. Please do let me know what they say. Thanks,… -
Posted a reply to Wrong URL in the firewall, on the site WordPress.org Forums:
Hey @keithcreate108, Have you recently migrated the site? If the site has been recently migrated… -
Posted a reply to 500 error in plugin and add plugin after installation, on the site WordPress.org Forums:
Hey @istria, I've just spoken to a colleague about this. Can you please try switching… -
Posted a reply to Wordfence scan error, on the site WordPress.org Forums:
Hey @kovels, Are you still experiencing this? If so, I'll bump the developers for their… -
Posted a reply to Stop Spammers Error with 2FA, on the site WordPress.org Forums:
Hey @mirallesdesign, Thanks for sharing this. I've shared it with the Development Team for their… -
Posted a reply to 10Web Manager plugin created admin user, on the site WordPress.org Forums:
Hey @candyappledesign, Thanks for the update. I'd suggest reaching out to the 10Web Manager plugins… -
Posted a reply to AMP error, on the site WordPress.org Forums:
Hey @alice1000, As a hunch, it sounds like something may be loading the JavaScript too… -
Posted a reply to Greying out of Wordfence plugin, on the site WordPress.org Forums:
Hey @lcaines100, Have you also tried switching to a WordPress default theme to rule out… -
Posted a reply to 500 error in plugin and add plugin after installation, on the site WordPress.org Forums:
Hey @istria, Can you please try manually resetting Wordfence and let me know if it… -
Posted a reply to How do you direct non admins to set up 2FA?, on the site WordPress.org Forums:
Hey @evacatherder, The users will need access to their dashboard to enable 2FA. There isn't… -
Posted a reply to Getting false warning on email that my WordPress is outdated, on the site WordPress.org Forums:
Hey @deffectrix, Can you please share a screenshot of the Live Traffic entry with the… -
Posted a reply to 10Web Manager plugin created admin user, on the site WordPress.org Forums:
Hey @candyappledesign, As a test, can you try reinstalling the plugin to see if it… -
Posted a reply to wordfence 404 page is killing all css and plugins, on the site WordPress.org Forums:
Hey @masoud1111, I've spoken with some colleagues about this. Can you please run a Health…