Profiles

  • Member Since: June 6th, 2022
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  • Posted a reply to You closed a ticket without resolving it. Unacceptable!!!, on the site WordPress.org Forums:
    The WPO plugin is disabled again.Once again, I ask for urgency in the verification you…

  • Posted a reply to You closed a ticket without resolving it. Unacceptable!!!, on the site WordPress.org Forums:
    The WP Optimize plugin has now been activated again.I hope you've had time to analyze what…

  • Posted a reply to You closed a ticket without resolving it. Unacceptable!!!, on the site WordPress.org Forums:
    The WP Optimize plugin is temporarily deactivated.Naturally, I ask for urgency in the analysis.

  • Posted a reply to You closed a ticket without resolving it. Unacceptable!!!, on the site WordPress.org Forums:
    In short, the problem is that the pages are not using the site settings or…

  • Posted a reply to You closed a ticket without resolving it. Unacceptable!!!, on the site WordPress.org Forums:
    The content of your message is nonsense, to say the least.You can see the entire…

  • Created a topic, You closed a ticket without resolving it. Unacceptable!!!, on the site WordPress.org Forums:
    Here is the link to the improperly closed ticket:https…

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    Hi, Since you never solve this problem, I decided to do some more experiments. In…

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    Conclude?!!!I'm the one waiting for your reply. The problem persists and I'm still waiting for…

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    You can check what I said in the last message by looking at the image…

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    Hi, The code comes from wpo-minify because the website has the plugin activated.What I have…

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    HI, It must be my problem!!!I certainly can't make myself understood in English. I've told…

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    Hi, I'm sorry, but I can't understand what you're saying.I've deactivated all the plugins except…

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    Hi, Clearing the Cache and Minified Files doesn't solve anything.I've deactivated all the plugins (except…

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    Below is a link to an example of an element on our home page. https://drive.google.com/file/d/1fxa3Cay49JV0DepDc-QPTiMMh-Q9wLgQ/view?usp=sharing

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    Hi, Here's Astra Theme Support's latest response:While you are collaborating with Elementor's support team to…

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    Hi, The problem (Html H1 … H6 tags lost line spacing in Headings) continues after…

  • Posted a reply to HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    The problem (Html H1 … H6 tags lost line spacing) appeared when I switched to…

  • Created a topic, HTML tags became disfigured with version 4.6.11 of the Astra them, on the site WordPress.org Forums:
    The HTML tags in the Elementor plugin became disfigure…

  • Created a topic, Problems with version 4.6.11, on the site WordPress.org Forums:
    The HTML tags in the Elementor plugin became disfigure…

  • Posted a reply to Cache disappears, on the site WordPress.org Forums:
    Hi, Apparently, it seems to have worked.Thank you.

  • Created a topic, Cache disappears, on the site WordPress.org Forums:
    Hi, A month ago I reported a (yet another) serious …

  • Posted a reply to Cache disappears, on the site WordPress.org Forums:
    Hi, Still no news on resolving this problem?

  • Posted a reply to Cache disappears, on the site WordPress.org Forums:
    Hi, Please note that the latest update has not solved the problem.

  • Created a topic, Cache disappears, on the site WordPress.org Forums:
    Since last update, half the cached pages disappears af…

  • Posted a reply to Cache disappears, on the site WordPress.org Forums:
    Hi, We have exactly the same problem occurring on our sites on Windows webserver.

  • Created a topic, Great Plugin and Support, on the site WordPress.org Forums:
    The plugin stands out for its simplicity, yet it provi…

  • Created a topic, Automatic email messages from the Form, on the site WordPress.org Forums:
    The contact form on our website sometimes sends us mes…

  • Posted a reply to Critical error after deactivating Elementor plugin, on the site WordPress.org Forums:
    I found that this problem only occurs with the WP Mail Logging pugin installed.

  • Posted a reply to Contact Form stopped sending emails, on the site WordPress.org Forums:
    We contacted our email infrastructure provider who, after several tests, identified a HashDB blocking problem…

  • Posted a reply to Critical error after deactivating Elementor plugin, on the site WordPress.org Forums:
    After all the error occurs in v. 3.12.1 just purge the pages cache (we use…

  • Posted a reply to Critical error after deactivating Elementor plugin, on the site WordPress.org Forums:
    No. It´s not PRO.

  • Created a topic, Critical error after deactivating Elementor plugin, on the site WordPress.org Forums:
    After deactivating the Elementor plugin (in version 3.…

  • Posted a reply to Contact Form stopped sending emails, on the site WordPress.org Forums:
    We are not a WP Mail SMTP Pro license holder.We parameterize our office365 data in…

  • Posted a reply to Contact Form stopped sending emails, on the site WordPress.org Forums:
    Yes. When sending a test email, no error messages are received and the email reaches…

  • Created a topic, Contact Form stopped sending emails, on the site WordPress.org Forums:
    Contact Form has stopped sending emails (since last up…

  • Posted a reply to Contact Form stopped sending emails, on the site WordPress.org Forums:
    Here is the link to the file: https://drive.google.com/file/d/1H4bcZux9ALOdjP_O5OhUcDhKRH2PT4FF/view?usp=share_link

  • Posted a reply to Contact Form stopped sending emails, on the site WordPress.org Forums:
    It's easier to send as an attachment to an email.The size is so small (2Kb).What…

  • Posted a reply to Contact Form stopped sending emails, on the site WordPress.org Forums:
    [{"fields":{"0":{"id":"0","type":"name","label":"Nome","format":"simple","description":"","required":"1","size":"large","simple_placeholder":"Nome","simple_default":"","first_placeholder":"","first_default":"","middle_placeholder":"","middle_default":"","last_placeholder":"","last_default":"","css":"","label_hide":"1"},"5":{"id":"5","type":"name","label":"Empresa","format":"simple","description":"","required":"1","size":"large","simple_placeholder":"Empresa","simple_default":"","first_placeholder":"","first_default":"","middle_placeholder":"","middle_default":"","last_placeholder":"","last_default":"","css":"","label_hide":"1"},"1":{"id":"1","type":"email","label":"Email","description":"","required":"1","size":"large","placeholder":"E-mail","confirmation_placeholder":"","default_value":false,"filter_type":"","allowlist":"","denylist":"","css":"","label_hide":"1"},"3":{"id":"3","type":"text","label":"Telefone","description":"","size":"large","placeholder":"Telefone","limit_count":"1","limit_mode":"characters","default_value":"","input_mask":"","css":"","label_hide":"1"},"2":{"id":"2","type":"textarea","label":"Mensagem","description":"","required":"1","size":"medium","placeholder":"Mensagem","limit_count":"1","limit_mode":"characters","default_value":"","css":"","label_hide":"1"},"8":{"id":"8","type":"gdpr-checkbox","required":"1","label":"GDPR Agreement","choices":{"1":{"label":"Li e Aceito a Pol\u00edtica de Privacidade<\/a>","value":"","image":"","icon":"face-smile","icon_style":"regular"}},"description":"","css":"","label_hide":"1"}},"id":"1182","field_id":13,"settings":{"form_title":"Pedido de Contacto","form_desc":"","submit_text":"Enviar >","submit_text_processing":"A enviar …","form_class":"","submit_class":"","notification_enable":"1","notifications":{"1":{"email":"parteico@parteico.pt","subject":"Pedido de Contacto","sender_name":"PARTEICO…

  • Posted a reply to Contact Form stopped sending emails, on the site WordPress.org Forums:
    <span style="text-decoration: underline;">Facts:</span> We have several applications using the same mailer with identical configurations working…

  • Posted a reply to WP-Optimize using all MEM+CPU resources, on the site WordPress.org Forums:
    Identical problem happens on our webServer (IIS). We found that if you disable Minify the…

  • Posted a reply to Contact Form stopped sending emails, on the site WordPress.org Forums:
    Emails are sent to the host smtp.ptempresas.pt (with TLS encryption).I analyzed the logs on our…

  • Posted a reply to Contact Form changed appearance after Astra Theme update, on the site WordPress.org Forums:
    OK. It worked.Thanks.

  • Posted a reply to Contact Form stopped sending emails, on the site WordPress.org Forums:
    I did according to your instructions and only one event was registered: TypeDebugDate29/03/2023 at 21:04ContentAn…

  • Created a topic, Contact Form changed appearance after Astra Theme update, on the site WordPress.org Forums:
    After updating the Astra Theme to version 4.1.0, the C…

  • Posted a reply to Contact Form stopped sending emails, on the site WordPress.org Forums:
    Everything seems to be set up fine.By the way, emails were sent without problems until…

  • Created a topic, Contact Form stopped sending emails, on the site WordPress.org Forums:
    Contact Form stopped sending mail normally (since the …

  • Posted a reply to Page cache not working (since version 3.2.3), on the site WordPress.org Forums:
    When is v.3.2.14 planned for?

  • Posted a reply to Page cache not working (since version 3.2.3), on the site WordPress.org Forums:
    Done.

  • Posted a reply to Page cache not working (since version 3.2.3), on the site WordPress.org Forums:
    As I said, I tried to submit a ticket at https://getwpo.com/premium-support/ but it forces me to enter…

  • Posted a reply to Page cache not working, on the site WordPress.org Forums:
    As indicated, I tried to post the problem at https://getwpo.com/premium-support/ but it forces me to…