Matt Cromwell
@webdevmattcrom on WordPress.org, @Matt Cromwell on Slack
- Member Since: May 18th, 2013
- Location: San Diego, CA
- Website: mattcromwell.com
- Job Title: Head of Support and Community Outreach
- Employer: WordImpress
Bio
WordPress Origin Story
Contribution History
Matt Cromwell’s badges:- Core Contributor Core Contributor
- Documentation Contributor Documentation Contributor
- Meta Contributor Meta Contributor
- Support Contributor Support Contributor
- Translation Contributor Translation Contributor
- WordCamp Speaker WordCamp Speaker
- Plugin Developer Plugin Developer
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Posted a reply to Pending Payments, Complete Payments and Emailing Receipts, on the site WordPress.org Forums:
Hi there, The receipts are sent when the donation is complete -- it wouldn't be…1 day ago
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Posted a reply to Some spam gets though the GiveWP stripe and goes Pending in my donor list, on the site WordPress.org Forums:
Hi @alexandergull -- I think you misunderstand -- I'm not the user, I don't have…2 days ago
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Posted a reply to Some spam gets though the GiveWP stripe and goes Pending in my donor list, on the site WordPress.org Forums:
Just chiming in from GiveWP. I'd be interested in hearing more about how your plugin…2 days ago
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Posted a reply to Card_state form field, on the site WordPress.org Forums:
Thanks for the follow-up, that makes sense. I'm assuming you adapted this snippet then? https://github.com/impress-org/give-snippet-library/blob/master/form-customizations/require-last-name.php…5 days ago
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Posted a reply to Submit button gives “You don’t have permission to do that!”, on the site WordPress.org Forums:
Use "I'm responding to your request to contact Give" and reference the URL of this…5 days ago
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Posted a reply to Submit button gives “You don’t have permission to do that!”, on the site WordPress.org Forums:
I'll close this issue now. If you have additional questions feel free to reply further,…1 week ago
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Posted a reply to Limiting user donations, on the site WordPress.org Forums:
Hi there, apologies for the extreme delay. That's not typical for our free support. The…1 week ago
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Posted a reply to Memberpress and WooCommerce Integration, on the site WordPress.org Forums:
Hi there, Apologies for the extreme delay. That's not typical for us. The best way…1 week ago
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Posted a reply to Card_state form field, on the site WordPress.org Forums:
Hi there, Can you provide more context? We currently support CC fields via our Stripe…1 week ago
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Posted a reply to New Give WP version breaks conflicts with WC Marketplace, on the site WordPress.org Forums:
We had a few issues with websites that have other plugins that are also running…1 week ago
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Posted a reply to Give plugin won’t activate on my website, on the site WordPress.org Forums:
Hi there, We had a few issues with websites that have other plugins that are…1 week ago
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Posted a reply to PLugin Breaking site, on the site WordPress.org Forums:
Hi @mrlennyman -- Version 2.5.4 is available now. Can you update to that and let…1 week ago
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Posted a reply to featured image not imported after demo data import, on the site WordPress.org Forums:
Hi there, Unfortunately that's a limitation of WordPress Core currently. It simply does not export…1 week ago
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Posted a reply to Donor Wall: Sort by Name, on the site WordPress.org Forums:
Apologies for the delay. That's a good feature request -- there's no simple way to…1 week ago
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Posted a reply to Donations login and recaptcha, on the site WordPress.org Forums:
Hi there, This is the most comprehensive resource we have on fighting Donor Spam in…1 week ago
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Posted a reply to Error: The Stripe Gateway, on the site WordPress.org Forums:
Hi @judithchiourim -- we recently released version 2.5.4 of GiveWP. Can you update to that…1 week ago
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Posted a reply to Changing Avatar, on the site WordPress.org Forums:
I wanted to share another example of a way you can customize your avatars. See…1 week ago
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Posted a reply to Give Goal Milestones, on the site WordPress.org Forums:
Hi there, I'll close this issue for now, but I'll reiterate that we've gotten similar…1 week ago
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Posted a reply to Accessibility Issue, on the site WordPress.org Forums:
Hi there, Apologies for the delay. I think I know what the issue is, but…1 week ago
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Posted a reply to Donations not registering, on the site WordPress.org Forums:
Hi @tayoungs -- I'll close this for now, but if you still have questions or…1 week ago
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Posted a reply to Allow two donation goals, on the site WordPress.org Forums:
@mackthedev -- I'd love to hear if this got resolved for you or what your…1 week ago
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Posted a reply to Excellent plugin, on the site WordPress.org Forums:
Glad to hear it, thanks!1 week ago
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Posted a reply to Activating additional Stripe gateways, on the site WordPress.org Forums:
Hi @mozzribo -- we don't support the additional gateways in our free Stripe plugin, we…2 weeks ago
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Posted a reply to PLugin Breaking site, on the site WordPress.org Forums:
Hi @mrlennyman -- that is most likely the cause, since we have a couple others…2 weeks ago
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Posted a reply to Excellent Plugin & Support Team, on the site WordPress.org Forums:
Thank you so much for your very kind review, we appreciate it greatly!3 weeks ago
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Posted a reply to Excellent plugin and team, on the site WordPress.org Forums:
Thanks so much for your kind review, we appreciate it greatly!4 weeks ago
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Posted a reply to Perfect plugin, on the site WordPress.org Forums:
So great to hear, and thanks for that HIGH praise, we appreciate it!4 weeks ago
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Posted a reply to Bug Multi-Level Donation Custom Setting via Mobile, on the site WordPress.org Forums:
HI Amy, I reviewed in detail how that information is populated, and it is for…4 weeks ago
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Posted a reply to Stripe, on the site WordPress.org Forums:
HI @billymiligan567 We recently launched Stripe as a free option in Give Core version 2.5.…4 weeks ago
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Posted a reply to Give Plugin Interfering with Themify, on the site WordPress.org Forums:
I believe the code you are pointing to is not in Give, so we cannot…1 month ago
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Posted a reply to Return After Donation Shows Email not Website URL, on the site WordPress.org Forums:
Thanks for those details. The screenshot that is missing though is your PayPal profile page.…1 month ago
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Posted a reply to Bug Multi-Level Donation Custom Setting via Mobile, on the site WordPress.org Forums:
Hi @alondonb -- I visited that link in the browser and all looks fine. I…1 month ago
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Posted a reply to give form progress without goal, on the site WordPress.org Forums:
Can you provide me a link so I can see the problem live? Can you…1 month ago
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Posted a reply to Nonce error on Managed WordPress, on the site WordPress.org Forums:
Hi there, Apologies for the lack of response. We've actually been discussing your ticket internally…1 month ago
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Posted a reply to Donation list skipping numbers, on the site WordPress.org Forums:
Glad to hear it @laig95 If you're enjoying Give and appreciate our support, we'd love…1 month ago
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Posted a reply to Conflict with Yoast and Give, on the site WordPress.org Forums:
Hi @cheryls -- we have many thousands of users using Yoast and GiveWP, including our…1 month ago
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Posted a reply to add payment gateway for wpgive, on the site WordPress.org Forums:
Hi there, Here's what I'd suggest if you want to build out your own gateway.…1 month ago
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Posted a reply to Donation Information Missing After Update to Give Plug-in, on the site WordPress.org Forums:
Hi there, First off, sorry to hear that, but let me reassure you that all…1 month ago
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Posted a reply to Return After Donation Shows Email not Website URL, on the site WordPress.org Forums:
Hi there, That is a setting in your PayPal account. Most likely you never set…1 month ago
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Posted a reply to Display Options / Post Types – “Invalid Argument”, on the site WordPress.org Forums:
Hi there, This sounds like a plugin or theme conflict because I cannot replicate that…1 month ago
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Posted a reply to Messed Up Layout in frontend, on the site WordPress.org Forums:
Hi there, I just went to your form and inspected the code a bit. I…1 month ago
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Posted a reply to Does this plugin rollback database changes too?, on the site WordPress.org Forums:
No it does not. We aren't creating snapshots of your site or anything like that,…1 month ago
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Posted a reply to Unable to purchase Stripe Gateway, on the site WordPress.org Forums:
We got it worked out now. Thanks for your patience.1 month ago
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Posted a reply to Unable to purchase Stripe Gateway, on the site WordPress.org Forums:
Thanks for the heads up. We're looking into it now.1 month ago
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Posted a reply to give form progress without goal, on the site WordPress.org Forums:
Hi there, Check out our give_totals shortcode. You can place that in the "Form Content"…1 month ago
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Posted a reply to Plugin causes js error, on the site WordPress.org Forums:
Hi there, I can't replicate that error at all, so this is most likely a…1 month ago
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Posted a reply to Forms not importing properly, on the site WordPress.org Forums:
Hi Ana, We've been coordinating this offsite a bit. Looks like this is a known…2 months ago
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Posted a reply to helpful, on the site WordPress.org Forums:
Great to hear it! Thanks for your kind review!2 months ago
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Posted a reply to Query Donation List Based On Amount, on the site WordPress.org Forums:
Apologies we weren't able to provide insight on this one in time. If you can…2 months ago
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Posted a reply to Add to Ireland Counties list, on the site WordPress.org Forums:
Thanks everyone for the community support. Great to see fellow Give users helping each other…2 months ago
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bbPress
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Rock The Slackbot
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WP Rollback
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WP User Profiles
