Matt Cromwell – @webdevmattcrom

Member Since: May 18th, 2013
Location: San Diego, CA
Website: mattcromwell.com
Job Title: Head of Support and Community Outreach
Employer: WordImpress
Find me on:

Bio

Matt has served nonprofit organizations since early 2000’s as a web developer, educator, fundraising consultant, marketing consultant, board member and more. Currently, he is Partner and COO at Impress.org who’s mission is “Code for Good”. Impress.org’s flagship product is the number one fundraising tool for WordPress websites: GiveWP.

Matt serves on the board of San Diego Refugee Tutoring, a volunteer driven organization dedicated to serving the rising refugee population of children in San Diego. He also serves on the board of Mid-City Church of the Nazarene who hosts bi-weekly food distributions, and houses dozens of other local NGOs in their facility in City Heights, San Diego.

Matt is a husband, father to four, and lover of all things musical and/or homebrewed. He also loves to talk about the most taboo of topics: Politics and Religion.

WordPress Origin Story

Someone asked me to build a WordPress site in 2011. I said: “Sure”. The rest is history.

Contribution History

Core Contributor
Documentation Contributor
Meta Contributor
Plugin Developer
Support Contributor
Translation Contributor
WordCamp Speaker

Activity
Plugins
Favorites
Translations

Posted a reply to GiveWp Showing options for credit card entry, on the site WordPress.org Forums:
Hi there. We JUST pushed a patch for that issue. Please update to version 2.9.1…

2 hours ago
Committed [2408039] to Plugins Trac:
Add additional contributors (Ante, and Ben)

18 hours ago
Committed [2407992] to Plugins Trac:
Fix readme.txt formatting issues. Update banner creative.

20 hours ago
Created a new ticket, #5479, in Meta Trac:
Plugin/Theme short description should be used for search results everywhere

1 week ago
Posted a reply to Terrible product and worse customer support, on the site WordPress.org Forums:
Hi there. Thank you for taking the time to document your frustrations here. I hear…

2 weeks ago
Posted a reply to Very responsive developer, great plugin, on the site WordPress.org Forums:
So glad to hear it, and thank you for your kind words! GiveWP is also…

3 weeks ago
Posted a reply to Green spinning wheel!, on the site WordPress.org Forums:
HI there, Can you provide a link to your form so we can see the…

3 weeks ago
Posted a reply to Paypal IPN Issue, on the site WordPress.org Forums:
Hi @fa1976itb -- thanks for following up. Unfortunately due to some hiccups on PayPal's side…

4 weeks ago
Posted a reply to Great plugin, great support team!, on the site WordPress.org Forums:
Thank you @andyekim ! Your kind words reflect exactly what we aim to provide, a…

1 month ago
Posted a reply to GiveWP Form Grid issue, on the site WordPress.org Forums:
Hi there, It looks like you're using Elementor. Is that our Form Grid shortcode, or…

1 month ago
Posted a reply to Confusing and doesn’t work, on the site WordPress.org Forums:
Hey there @patwright -- it seems you had a less than ideal experience with GiveWP.…

1 month ago
Wrote a comment on the post Talking point: Handling support for commercial users on the WordPress forums, on the site Make WordPress Support:
The second point speaks more to the fact that there is a lot of grey…

2 months ago
Posted a reply to Base plugin demo, on the site WordPress.org Forums:
Hi there, Yes, if you look at the main Demo page, you'll see that some…

2 months ago
Wrote a comment on the post Talking point: Handling support for commercial users on the WordPress forums, on the site Make WordPress Support:
Summary of several thoughts above: 1. If users submit questions to the general forum that…

2 months ago
Posted a reply to Donations Plugins, on the site WordPress.org Forums:
Hi @t-p Speaking for GiveWP, we support PayPal for free, but not Square (it seems…

2 months ago
Posted a reply to Donation Report, on the site WordPress.org Forums:
@shihtzurescue -- though you have to export all of the donations, once they are exported…

2 months ago
Posted a reply to Much better than the competition, on the site WordPress.org Forums:
HI @jimmathis Thank you so much for your very kind review -- the success you're…

2 months ago
Posted a reply to Cancel Url, on the site WordPress.org Forums:
Would you mind putting that in our forum? Responses here can get very easily overlooked:…

2 months ago
Posted a reply to Cancel Url, on the site WordPress.org Forums:
@mrwilds -- our Support Team at GiveWP definitely can help you, but we don't have…

2 months ago
Posted a reply to Paypal IPN Issue, on the site WordPress.org Forums:
Hi @fa1976itb Speaking for GiveWP, this is really a limitation of PayPal because they only…

3 months ago
Wrote a comment on the post Reimagining Online Event Sponsorships, on the site Make WordPress Communities:
Thanks Birgit. I had the Tier names wrong. But the comparison is between 2019 Tier…

3 months ago
Wrote a comment on the post Reimagining Online Events, on the site Make WordPress Communities:
I like this idea A LOT. WordCamps have such strong loyalty because of the physical…

3 months ago
Committed [2341782] to Plugins Trac:
Version 1.1.2 prevents the add-on from indicating it needs a license key.

3 months ago
Posted a reply to Can’t choose success page using “Per Form Confirmations for GiveWP “, on the site WordPress.org Forums:
@maru220v -- this should be resolved now. Please update to version 1.1.1 and confirm it's…

3 months ago
Committed [2341750] to Plugins Trac:
Fix the links in the changelog to render correctly on .org

3 months ago
Committed [2341748] to Plugins Trac:
Push version 1.1.1 which is a hotfix

3 months ago
Posted a reply to Can’t choose success page using “Per Form Confirmations for GiveWP “, on the site WordPress.org Forums:
@maru220v -- I just replicated that problem as you described it, working on a patch…

3 months ago
Wrote a comment on the post Reimagining Online Event Sponsorships, on the site Make WordPress Communities:
Thanks Jonathan for this post. I'll reiterate a bit what I've said via other channels…

3 months ago
Posted a reply to Can’t choose success page using “Per Form Confirmations for GiveWP “, on the site WordPress.org Forums:
Hi @maru220v -- yes I pushed an update out last week that resolves this. Please…

4 months ago
Committed [2333924] to Plugins Trac:
Ship version 1.1.

4 months ago
Posted a reply to Form Templates more info link broken, on the site WordPress.org Forums:
HI @babel391 -- you're fast! We just published 2.7 late last night and hadn't had…

4 months ago
Posted a reply to Replace existing eTapestry with GiveWP?, on the site WordPress.org Forums:
Ya, I think the option you should choose is "Give Core" -- because you're really…

4 months ago
Posted a reply to Replace existing eTapestry with GiveWP?, on the site WordPress.org Forums:
HI @zocios -- We do have robuts Import features, which you can read about in…

4 months ago
Posted a reply to GiveWP Donations, on the site WordPress.org Forums:
@rur165 -- I'm one of the co-authors of GiveWP. If you'd like to test our…

4 months ago
Posted a reply to Can’t choose success page using “Per Form Confirmations for GiveWP “, on the site WordPress.org Forums:
Hi there, I replicated that problem as you described it. I created this issue to…

4 months ago
Posted a reply to Can’t choose success page using “Per Form Confirmations for GiveWP “, on the site WordPress.org Forums:
Hi there, it's possible there's an issue with the select field only populating 9 search…

4 months ago
Created a topic, Entitlements can no longer be edited or deleted since version 1.6.0, on the site WordPress.org Forums:
Hi all, We've been using WPERP and several addons fo…

4 months ago
Posted a reply to After rolling plugin back to previous version, plugin keep auto-updating itself, on the site WordPress.org Forums:
Hi @jobsgivers -- apologies for the delayed response. Is this resolved now? If not, which…

4 months ago
Posted a reply to Snippet for give receipt, on the site WordPress.org Forums:
If you want it for ALL receipt pages, just remove the body class. like this:…

4 months ago
Posted a reply to Snippet for give receipt, on the site WordPress.org Forums:
I see... ah, that is a tricky, niche use-case, but I can see why you…

4 months ago
Posted a reply to Snippet for give receipt, on the site WordPress.org Forums:
The give_receipt is output on that page via a shortcode: [give_receipt] So just remove that…

4 months ago
Posted a reply to How to resend notification, on the site WordPress.org Forums:
Hi there @shihtzurescue we don't have a resend feature built in there, but a super…

4 months ago
Posted a reply to Can’t control Shae text which, makes no sense., on the site WordPress.org Forums:
Hi @waynep16 -- apologies for the extreme delay, I somehow didn't see the email notificaiton…

4 months ago
Committed [2326144] to Plugins Trac:
Update readme.txt to use BOLD (**) instead of italic (*)

4 months ago
Committed [2326141] to Plugins Trac:
Update readme.txt with new FAQ about customizing the social sharing ...

4 months ago
Posted a reply to Snippet for give receipt, on the site WordPress.org Forums:
Hi there! I have good news for you, it's MUCH easier for a couple reasons:…

4 months ago
Posted a reply to No User Access After Paying for Plus Package, on the site WordPress.org Forums:
HI @varell -- please use our Contact Form and choose the option "I have a…

4 months ago
Posted a reply to Don’t waste your money and time on it, on the site WordPress.org Forums:
Our Head of Support, Ben, and Rick who has already been helping you, will get…

5 months ago
Posted a reply to Don’t waste your money and time on it, on the site WordPress.org Forums:
I just reviewed your ticket and I think some additional context is helpful. Your issue…

5 months ago
Posted a reply to After clicking confirm button in form page, donors get stuck in it, on the site WordPress.org Forums:
Hi there, An admin-ajax error can happen for quite a few different reasons. We put…

5 months ago

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