Matt Cromwell
@webdevmattcrom on WordPress.org, @Matt Cromwell on Slack
- Member Since: May 18th, 2013
- Location: San Diego, CA
- Website: mattcromwell.com
- Job Title: Head of Support and Community Outreach
- Employer: WordImpress
Bio
WordPress Origin Story
Contribution History
Matt Cromwell’s badges:- Core Contributor Core Contributor
- Documentation Contributor Documentation Contributor
- Meta Contributor Meta Contributor
- Support Contributor Support Contributor
- Translation Contributor Translation Contributor
- WordCamp Speaker WordCamp Speaker
- Plugin Developer Plugin Developer
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Posted a reply to Easy, Intuitive, Magic, on the site WordPress.org Forums:
Wow! Great to hear! Thank you for your very kind review. You and your ORG…4 days ago
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Posted a reply to Big Waste of Money!!!, on the site WordPress.org Forums:
My email reply is sent after much digging into our Spam filters and settings. I…6 days ago
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Posted a reply to Big Waste of Money!!!, on the site WordPress.org Forums:
Thank you for those ticket numbers. As I mentioned in the beginning, there must be…6 days ago
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Posted a reply to Big Waste of Money!!!, on the site WordPress.org Forums:
I stand behind my offer. Provide me with your ticket number and/or real name so…6 days ago
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Posted a reply to Big Waste of Money!!!, on the site WordPress.org Forums:
Hi @pmcreations -- I think there's a miscommunication or problem somewhere. Our team responds to…6 days ago
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Posted a reply to Not working on new site, on the site WordPress.org Forums:
Hi @vermaakpetrus -- I'm one of the authors of the GiveWP plugin. I see this…6 days ago
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Posted a reply to GiveWP/Stripe stuck in permanent pending, on the site WordPress.org Forums:
Hi there, This is most often caused by a lack of the proper webhook (a…1 week ago
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Posted a reply to Linking To Stripe, on the site WordPress.org Forums:
Hi there, Login to your site, and in your admin go to "Donations > Settings…2 weeks ago
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Posted a reply to Custom Gateway documentation, on the site WordPress.org Forums:
Hi @luizbills The best docs we have are the built-in gateways within our code. Many…2 weeks ago
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Posted a reply to Remove required from fileds, on the site WordPress.org Forums:
Unfortunately GiveWP doesn't have the ability to do anonymous donations. Even from a custom development…3 weeks ago
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Posted a reply to Paypal One Touch, on the site WordPress.org Forums:
We don't support One Touch currently but we're looking into it. For now, the best…3 weeks ago
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Posted a reply to Getting an database error after activating the plugin, on the site WordPress.org Forums:
Hi there, Does your local install have any settings that might prevent WordPress from creating…3 weeks ago
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Posted a reply to Cool!, on the site WordPress.org Forums:
Thanks so much for your vote of confidence!3 weeks ago
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Posted a reply to Switch “Donation Total” on form., on the site WordPress.org Forums:
Hi there, thanks for your kinds words about GiveWP! Translating that requires a small bit…4 weeks ago
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Posted a reply to Major issue, on the site WordPress.org Forums:
What is the error exactly? Do you have ZERO donations/forms now? How did you delete…4 weeks ago
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Posted a reply to Free Version Support and Apple or Google Pay?, on the site WordPress.org Forums:
HI there, Both Google Pay and Apple Pay can be used in Stripe Checkout 2.0…1 month ago
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Posted a reply to Remove required from fileds, on the site WordPress.org Forums:
The first name and email address are always required. It is necessary for features like…1 month ago
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Posted a reply to Donations wall doesn’t count correctly, on the site WordPress.org Forums:
We don't support that feature currently with our Give Donor Wall. It currently lists individual…1 month ago
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Posted a reply to Pin a form, on the site WordPress.org Forums:
Hi Chris, You mean on the Give Forms Archive page? No, we don't have that…1 month ago
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Posted a reply to pojo theme conflict with giveup plugin, on the site WordPress.org Forums:
Hi there, IN the "Error Details" section, the first line is what is most important.…1 month ago
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Posted a reply to Offline donation – change id, on the site WordPress.org Forums:
Hi there, That's not really possible. All Form IDs are created by WordPress according to…1 month ago
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Created a topic, So helpful and necessary, on the site WordPress.org Forums:
I use this for all my local installs. It's so helpful …1 month ago
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Posted a reply to Modal Not Working, on the site WordPress.org Forums:
Hi there, When I view your page and open Chrome Inspector, I notice many javascript…1 month ago
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Posted a reply to Give form not on own page, on the site WordPress.org Forums:
Hi there, What happens exactly when you try to insert your GiveWP form on an…1 month ago
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Posted a reply to All Stripe transacctions are abandoned, on the site WordPress.org Forums:
Hi there, Stripe requires that you setup "webhooks" in your Stripe account in order for…1 month ago
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Posted a reply to Donor Wall with Donors from multiple forms, on the site WordPress.org Forums:
Ack! That's what I get for reading too quickly. Yes, that would be an excellent…1 month ago
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Posted a reply to Unable to enter first name, on the site WordPress.org Forums:
Hi there, I think this is actually more about how the form is embedded into…1 month ago
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Posted a reply to Currency, on the site WordPress.org Forums:
You can set your global currency at "Donations > Settings > General (tab) > Currency…1 month ago
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Posted a reply to Error after submitting donation, on the site WordPress.org Forums:
Hi there, That is a question about one of our premium add-ons. The moderators of…1 month ago
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Posted a reply to Can’t update Givepw forms, on the site WordPress.org Forums:
That's highly unusual, we have no other reports of anything like that. Perhaps it's an…1 month ago
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Posted a reply to Donor Wall with Donors from multiple forms, on the site WordPress.org Forums:
It should work like this: [give_donor_wall ids="6402,6539"] Notice the "s" making "id" plural. You can…1 month ago
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Posted a reply to There is no button to rollback, on the site WordPress.org Forums:
This typically happens only under the following circumstances: The plugin is not hosted on .org…1 month ago
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Posted a reply to All Forms page – rename, on the site WordPress.org Forums:
HI @chrisburgessca -- similarly to Sam, I noticed that "All Forms" is NOT the title…1 month ago
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Posted a reply to Paypal Error, on the site WordPress.org Forums:
1. Have you tried setting the "PayPal Transaction Type" to "Donation"? 2. Have you tried…2 months ago
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Posted a reply to Paypal Error, on the site WordPress.org Forums:
Can you provide a screenshot of your PayPal settings in your GiveWP payment gateway settings…2 months ago
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Posted a reply to Paypal Error, on the site WordPress.org Forums:
HI there, When I've seen an issue like this in the past, it's typically because…2 months ago
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Posted a reply to Super helpful support team!, on the site WordPress.org Forums:
Wow! Great to hear, thanks so much for your kind review. We highly recommend YOU!2 months ago
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Posted a reply to WP GIVE DONATION No notification for agree termsc, on the site WordPress.org Forums:
Just following up to see if this resolved your issue or if we can be…2 months ago
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Posted a reply to How to select stripe sub account from main account in this plugin, on the site WordPress.org Forums:
Just following up to see if this resolved your issue or if we can be…2 months ago
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Posted a reply to WordPress 5.2 error advice, on the site WordPress.org Forums:
Just following up to see if this resolved your issue or if we can be…2 months ago
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Posted a reply to SEO Plugin Error in GIVE ADMIN???, on the site WordPress.org Forums:
HI there, I've seen that error in the past but only when either Yoast or…2 months ago
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Posted a reply to Whitespace Gap between Title and Donations, on the site WordPress.org Forums:
Hi there, When I've seen issues like that in the past, it's usually the result…2 months ago
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Posted a reply to Paytm Not working, on the site WordPress.org Forums:
Hi there, This is a question about one of our paid add-ons. The moderators of…2 months ago
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Posted a reply to paypal pro we need credit card payment without login into paypal, on the site WordPress.org Forums:
Hi there, I can point you to a couple options: 1. GiveWP comes with PayPal…2 months ago
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Posted a reply to Failure to load success page, on the site WordPress.org Forums:
@sjakko -- you misunderstand. W3TC had a bug that rendered our donation confirmation pages broken.…2 months ago
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Posted a reply to Where is the old plugins folder?, on the site WordPress.org Forums:
We don't create an "old plugins" folder at all. WP Rollback simply rolls the plugin…2 months ago
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Posted a reply to Application fee, not Stripe, on the site WordPress.org Forums:
Hi @danichi I'm Head of Support at GiveWP. Let me help clarify this for you.…2 months ago
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Posted a reply to Some spam gets though the GiveWP stripe and goes Pending in my donor list, on the site WordPress.org Forums:
Hi @@alexandergull -- our mutual user is reaching out about this again. Can I help…2 months ago
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Posted a reply to Error: The Stripe Gateway returned an error while processing the donation., on the site WordPress.org Forums:
My next guess then is an issue with your Stripe account. Is it an older…3 months ago
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Posted a reply to Donation Form Only Appears When Logged In, on the site WordPress.org Forums:
Thanks for the info @thirstyjon -- and glad to hear you're a customer now as…3 months ago
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