Profiles

Posted a reply to I have finished the Korean translation for ‘Newsletter’, on the site WordPress.org Forums:
Dear @modelaid , I hope this message finds you well. I am writing to extend…

Posted a reply to wrong email adress error since update, on the site WordPress.org Forums:
We are switching this support thread to the already opened support ticket, thanks. Regards, Roberto

Posted a reply to wrong email adress error since update, on the site WordPress.org Forums:
Hi, can you please tell us what kind of form you are using? Normal subscription…

Posted a reply to Database error when updating subscriber record, on the site WordPress.org Forums:
Hi and thank you for your feedback, a fix has just been released, please update…

Posted a reply to [newsletter_form] not working, on the site WordPress.org Forums:
Just released the 8.0.6 that fixes the issue. Thanks for the feedback! Regards,Roberto

Posted a reply to [newsletter_form] not working, on the site WordPress.org Forums:
We are working to fix the issue and to release an update as soon as…

Posted a reply to Undefined Variable Error, on the site WordPress.org Forums:
Hi, I confirm that the next upcoming version will fix the notices. Regards,Roberto

Posted a reply to Poor support for Premium, on the site WordPress.org Forums:
Hi, we found the email and we are sorry but we can't find any license…

Posted a reply to Poor support for Premium, on the site WordPress.org Forums:
Hi, I confirm that we haven't seen any email, please use a clear subject and…

Posted a reply to Poor support for Premium, on the site WordPress.org Forums:
Please contact us at support (at) thenewsletterplugin (dot) com to solve your priority support access…

Posted a reply to Shipping speed and integration with woocommerce, on the site WordPress.org Forums:
Hi, you should read some hits about slow email delivery at https://www.thenewsletterplugin.com/documentation/troubleshooting/slow-email-delivery/ See also WooCommerce…

Posted a reply to recaptcha loading on all page, on the site WordPress.org Forums:
Same problem here.

Posted a reply to Latest version breaks the menu, on the site WordPress.org Forums:
Can you try reloading the page with CTRL-F5 o CTRL-R or from a private session?

Posted a reply to [Newsletter - Send awesome emails from WordPress] Fatal Error, failed opening standard.php, on the site WordPress.org Forums:
Hi, can you please check of the specified file is present? If yes, please contatct…

Posted a reply to [Newsletter - Send awesome emails from WordPress] “The subscription request was not made with a HTTP POST”, on the site WordPress.org Forums:
Hi, I tried the subscription and it gives me "Your subscription has been confirmed". Can…

Posted a reply to Excerpt text is now an underlined link, on the site WordPress.org Forums:
Hi, the issue has been fixed with the upcoming plugin update. Regards,RobertoThe Newsletter Plugin

Posted a reply to How to customise the Plugin Subscribers list, on the site WordPress.org Forums:
Hi, listing all the subscribers is the default behavior of the subscribers page. Are you…

Posted a reply to Redirect after captcha?, on the site WordPress.org Forums:
Hi, after the user has filled the captcha, it has to be redirected to the…

Posted a reply to Create two columns, on the site WordPress.org Forums:
Hi, I confirm that we are following the thread with our developers. Regards, Roberto The…

Posted a reply to Postmark, on the site WordPress.org Forums:
Hello and thank you for your feedback, we have just added this to our feature…

Posted a reply to Disable computation control, on the site WordPress.org Forums:
You can disable the captcha verification, please see https://www.thenewsletterplugin.com/documentation/subscription/antiflood/ Regards, Roberto The Newsletter Plugin

Posted a reply to Remove Blue Links, on the site WordPress.org Forums:
Hi, you can create a custom theme and add your CSS rules, see https://www.litmus.com/blog/how-to-remove-blue-links-in-html-emails/ and…

Posted a reply to Test / Save /Send are not working, on the site WordPress.org Forums:
Hi, please try to disable and re-enable the plugin from the WordPress dashboard, then retry…

Posted a reply to You don’t have permission to access /wp-admin/admin.php on this server., on the site WordPress.org Forums:
Please check if you have security plugins or Apache mod_security, than try to disable them…

Posted a reply to Profile link in email footer on Samsung smartphone doesn’t work, on the site WordPress.org Forums:
Hi, we have tested it with the same smartphone and it's working, can you please…

Posted a reply to Images do not float with text in Gmail, on the site WordPress.org Forums:
You can customize the blocks following the guide at https://www.thenewsletterplugin.com/documentation/developers/dev-composer-blocks/ Regards, Roberto The Newsletter Plugin

Posted a reply to Disable Unsubscribe Confirmation Emails, on the site WordPress.org Forums:
Just two tabs from the above one, Goodbye email option, just disable it. Regards, Roberto…

Posted a reply to Extra Fields Tags in Emails, on the site WordPress.org Forums:
Hi, sorry but I don't understand the question. We know the profile number doesn't mean…

Posted a reply to Privacy checkbox/notice, on the site WordPress.org Forums:
Hi, usually it's enough, can you please give us more details on how do you…

Posted a reply to Disable Unsubscribe Confirmation Emails, on the site WordPress.org Forums:
Hi, you can disable it by choosing List Building -> Unsubscription from the dropdown menu,…

Posted a reply to Extra Fields Tags in Emails, on the site WordPress.org Forums:
Hi, you should use the {profile_N} tag, where N is the profile number as configured…

Posted a reply to Automated Add On – Custom fields?, on the site WordPress.org Forums:
Hi, please refer to https://www.thenewsletterplugin.com/documentation/addons/extended-features/automated-extension/ and https://www.thenewsletterplugin.com/documentation/developers/ Regards, Roberto The Newsletter Plugin

Posted a reply to Installing any addon gives “Error while installing”, on the site WordPress.org Forums:
Hi, it seems that your server is not able to download the addons packages, can…

Posted a reply to How to use theme inbuilt subscription form with this plugin?, on the site WordPress.org Forums:
Hi, we are working to expand third-party plugin integrations, in the meanwhile, you can use…

Posted a reply to Little bug on language, on the site WordPress.org Forums:
Hi, I confirm that it has been fixed. Regards, Roberto The Newsletter Plugin

Posted a reply to Error in REST API /v2/subscriptions, on the site WordPress.org Forums:
Hi, what version of the API addon are you running? Regards, Roberto The Newsletter Plugin

Posted a reply to List Follow-up email immediately after welcome email, on the site WordPress.org Forums:
Hi, you can achieve what you describe with the Autoresponder addon, please see https://www.thenewsletterplugin.com/documentation/addons/extended-features/autoresponder-extension/ Regards,…

Posted a reply to HTML Block edit bug, on the site WordPress.org Forums:
Hi, I confirm that we can't reproduce the error and no other user is reporting…

Posted a reply to Error in REST API /v2/subscriptions, on the site WordPress.org Forums:
Hi and thank you for your feedback, we are checking with our dev team. Regards,…

Posted a reply to Add Subscribe Box on Menu, on the site WordPress.org Forums:
Hi, you can put your custom code according to our forms, please see https://www.thenewsletterplugin.com/documentation/subscription/newsletter-forms/ and…

Posted a reply to Subscribe without leaving URL, on the site WordPress.org Forums:
Hello and thank you for your feedback, we have just added this to our feature…

Posted a reply to Check if subscribed, on the site WordPress.org Forums:
Hi, please check out our dev documentation at https://www.thenewsletterplugin.com/documentation/developers/ Regards, Roberto

Posted a reply to Little bug on language, on the site WordPress.org Forums:
Hi and thank you for your feedback, we are checking with our dev team. Regards,…