WD Support
@wdsupport on WordPress.org
- Member Since: January 26th, 2017
Contribution History
WD Support’s badges:- Plugin Developer
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Posted a reply to [Event Calendar WD - Responsive Event Calendar plugin] Reoccurring Event, except certain days., on the site WordPress.org Forums:
Dear @rish6700, Thanks for your inquiry. Unfortunately, we don’t have an option to remove one… -
Posted a reply to [Event Calendar WD - Responsive Event Calendar plugin] Open calendar from events page to the right month, on the site WordPress.org Forums:
Dear @rudydehaas, Thanks for your inquiry. Can you please send the link to your calendar… -
Posted a reply to [Event Calendar WD - Responsive Event Calendar plugin] Sequence of events, on the site WordPress.org Forums:
Dear @mikejpryor, Thanks for getting back to us. What you describe is really odd, the… -
Posted a reply to [WD Facebook Feed - Custom Facebook Feed Plugin] (Error 1) when trying to set up API, on the site WordPress.org Forums:
Hi, Could you please double check whether you have followed the steps mentioned in this… -
Posted a reply to Loading site page too slow with SD Slider. (modify suggestion), on the site WordPress.org Forums:
Hi, Please note that the js-s of the slider is being minified so we are… -
Posted a reply to Sorting Not Working, on the site WordPress.org Forums:
Hi, We need to have a closer look at the described issue. Please contact our… -
Posted a reply to [WD Facebook Feed - Custom Facebook Feed Plugin] Changing to a Different Facebook Access Token, on the site WordPress.org Forums:
Hi, We are terribly sorry for the inconvenience. Could we have a closer look at… -
Posted a reply to [Contact Form Builder - a plugin for creating contact and feedback forms] spam, on the site WordPress.org Forums:
Hi, Could you please specify which version of the plugin are you using? make sure… -
Posted a reply to [Calendar by WD - Responsive Event Calendar] Month view not displaying for 2019 dates, on the site WordPress.org Forums:
Hi, We are terribly sorry for the inconvenience. Could we have a closer look at… -
Posted a reply to Difficulty linking API, on the site WordPress.org Forums:
Hi, We are terribly sorry for the inconvenience. Could we have a closer look at… -
Posted a reply to [WD YouTube - Youtube Player and Gallery] Galeria Lista, on the site WordPress.org Forums:
Hi, We would like to apologize for the delayed response. We’ve missed your post due… -
Posted a reply to [WD Facebook Feed - Custom Facebook Feed Plugin] PUBLIC FEEDS, on the site WordPress.org Forums:
Hi, We’re sorry for the inconvenience. Could you please mention the errors you receive when… -
Posted a reply to [WD Facebook Feed - Custom Facebook Feed Plugin] error : Something went wrong (trying edit feed)., on the site WordPress.org Forums:
Hi guys, This problem can be solved the following way: Uninstall the plugin from Facebook… -
Posted a reply to Changing to a Different Facebook Access Token, on the site WordPress.org Forums:
Hey! Could you please try to remove the access token the following way? Navigate to… -
Posted a reply to Deleting feed posts, on the site WordPress.org Forums:
Hi, Please note that you can not delete the posts, however you can filter which… -
Posted a reply to Page access token doesn’t seem to be working, on the site WordPress.org Forums:
Hi, Could you please uninstall/install the plugin and try again. In the case this will… -
Posted a reply to Options Page missing App ID and App Secret entry, on the site WordPress.org Forums:
Hi, In order to show Facebook feeds on your WordPress site, it is necessary to… -
Posted a reply to Feed Options won’t Update, on the site WordPress.org Forums:
Hi, We are terribly sorry for the inconvenience. Could we have a closer look at… -
Posted a reply to Few questions before i decide to buy, on the site WordPress.org Forums:
Hi, Please, note that in the WordPress.org forum we are replying to the free product… -
Posted a reply to error : Something went wrong (trying edit feed)., on the site WordPress.org Forums:
Hey, Could you please contact us via support@10web.io email address. Thanks. -
Posted a reply to error : Something went wrong (trying edit feed)., on the site WordPress.org Forums:
Hi, We can suggest to uninstall/install the plugin and try to connect again? After you… -
Posted a reply to error : Something went wrong (trying edit feed)., on the site WordPress.org Forums:
Hi, We are terribly sorry for the inconvenience. Could we have a closer look at… -
Posted a reply to Error message : Pb with save fb feed, on the site WordPress.org Forums:
Hi, Could you please, try to uninstall/install the plugin and try to connect by following… -
Posted a reply to Pre-sale question, on the site WordPress.org Forums:
Hi, Please note that both versions will act the same way and will show the… -
Posted a reply to numbers in front of question, on the site WordPress.org Forums:
Hi! Please note that you can add the below mentioned code in Appearance > Customise… -
Posted a reply to FAQWD slug, on the site WordPress.org Forums:
Hi! Unfortunately, we can't hide the slug from the URL of the page. However, you… -
Posted a reply to Pre-sale question, on the site WordPress.org Forums:
Hi, Could you please specify which version of the plugin do you use? Please, note… -
Posted a reply to Can’t get to form options page, on the site WordPress.org Forums:
Hi! We are sorry for the inconvenience you have faced with the plugin. Our development… -
Posted a reply to width, on the site WordPress.org Forums:
Hi, Please note that the theme has this style, .et_pb_text_3 { padding-left: 238px!important; } which… -
Posted a reply to Not showing main video when not logging on WP, on the site WordPress.org Forums:
Hey, Could you please try to check conflict with the other plugins that you have?… -
Posted a reply to Not showing main video when not logging on WP, on the site WordPress.org Forums:
Hi, Please note that I am checking now and the video is visible. Please see… -
Posted a reply to Feed Options won’t Update, on the site WordPress.org Forums:
Hi, Please note that the issue is most probably coming from the save button. Lets… -
Posted a reply to Slider is not shown / isnt working, on the site WordPress.org Forums:
Hi Martin, We are terribly sorry for the inconvenience. Could we have a closer look… -
Posted a reply to Play video direct on YouTube, on the site WordPress.org Forums:
Hi, Please note that the free version of the plugin does not have the mentioned… -
Posted a reply to Feed is not changeable, on the site WordPress.org Forums:
Hey, We are terribly sorry for the inconvenience. Could we have a closer look at… -
Posted a reply to Feed won’t update from 4 month’s ago, on the site WordPress.org Forums:
Hi, Could you please try to uninstall / install the plugin and try the steps… -
Posted a reply to Translate fields Name and Address, on the site WordPress.org Forums:
Hi, We are sorry for the inconvenience. Could you please contact our team at support@10Web.io… -
Posted a reply to Feed is not changeable, on the site WordPress.org Forums:
Hi, We are sorry for the inconvenience. Could you please try to Uninstall the plugin… -
Posted a reply to slider-wd 1.2.19 incompatible with wd-instagram-feed 1.3.8, on the site WordPress.org Forums:
Hi, Thank you for reporting this problem. We have encountered this bug a couple of… -
Posted a reply to Drop Tables, on the site WordPress.org Forums:
Hi, I will forward your notice to the development team. Thanks. Have a nice day. -
Posted a reply to Didn’t work for me, on the site WordPress.org Forums:
Hi, We are sorry for the inconvenience that you have faced. We have received your… -
Posted a reply to Spam emails, on the site WordPress.org Forums:
Hi, We will do our best to solve the issue asap. Please contact our support… -
Posted a reply to Giving access top editor, on the site WordPress.org Forums:
Hi, Please note that in the case you have provided them access to the whole… -
Posted a reply to Facebook Feed not updating on website, on the site WordPress.org Forums:
Hi, Please note that the posts are not being shown immediately after adding them. Could… -
Posted a reply to Drop Tables, on the site WordPress.org Forums:
Hi, Please note that we are not deleting the tables while you deactivate the plugin,… -
Posted a reply to Restrict Calendars, on the site WordPress.org Forums:
Hey, Please note that neither of the versions have the mentioned functionality. Thanks. -
Posted a reply to Drop Tables, on the site WordPress.org Forums:
Hi, Please note that if uninstalling the plugin the tables should not remain. They may… -
Posted a reply to Restrict Calendars, on the site WordPress.org Forums:
Hi, Please note that unfortunately the plugin dose not have the mentioned functionality. Thanks. Have… -
Posted a reply to Complies with the GDPR guidelines?, on the site WordPress.org Forums:
Hi, The plugin uses Facebook API to get public data from Facebook. All the received… -
Posted a reply to No Zoom icon showing in post or page kitchen sink, on the site WordPress.org Forums:
Hi, Please see here the short video guide. Have a nice day.
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