Posted a reply to [WordPress Download Manager] YOAST and Download Manager?, on the site WordPress.org Forums:
It is probably due to conflict with any URL redirection plugin you are using there.…

Posted a reply to [WordPress Download Manager] Download Button not workin when activating “Enable captcha lock”, on the site WordPress.org Forums:
Hi, There is a js error from your theme or any other plugin, which is…

Posted a reply to [WordPress Download Manager] Can’t upload file, on the site WordPress.org Forums:
Hi, If the PDF file is larger than your server’s max upload limit, you need…

Posted a reply to [WordPress Download Manager] Integration to Ultimate member plugin, on the site WordPress.org Forums:
May you pleas elaborate your issue little more.

Posted a reply to [WordPress Download Manager] URL Download Links Lost After Updating to 2.9.96, on the site WordPress.org Forums:
Hi, It may happen if you didn’t update in last few year. In that case,…

Posted a reply to [WordPress Download Manager] Redirect to a new page after download?, on the site WordPress.org Forums:
Hi, You may check: https://www.wpdownloadmanager.com/download/lazy-download-add-on/

Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[WordPress Download Manager] No preview when using dropbox add-on, on the site WordPress.org Forums:
Hi, If you want to show preview, you need to attach the preview as a…

Posted a reply to [WordPress Download Manager] HTML code in T&C text, on the site WordPress.org Forums:
Hi, We shall adjust it with the next update.

Posted a reply to [WordPress Download Manager] So far, so good, on the site WordPress.org Forums:
Hi, We have found the UI issue, fixed it and released a new update, please…

Posted a reply to [WordPress Download Manager] So far, so good, on the site WordPress.org Forums:
Hi, Support forum will be little slow for this week due to vacation. But, please…

Posted a reply to please help, on the site WordPress.org Forums:
Hi, For that, you need to use https://wordpress.org/plugins/wpdm-gutenberg-blocks/

Posted a reply to Override templates in child theme not working, on the site WordPress.org Forums:
@cybersurfer1972, please give me forum post url, I shall check it immediately.

Posted a reply to Hide “Download” before title, on the site WordPress.org Forums:
okay, got it, if you want to skip "Download ..." prefix, and use only title…

Posted a reply to Hide “Download” before title, on the site WordPress.org Forums:
Please let me know, which shortcode are you using there.

Posted a reply to Popup not working in IE, on the site WordPress.org Forums:
Hi, Please contact support@wpdownloadmanager.com

Posted a reply to Modificar / Eliminar Elementos de la descarga del contador, on the site WordPress.org Forums:
Hi, That will require link template customization, which is explained here https://www.wpdownloadmanager.com/doc/template-files/. However, pro version…

Posted a reply to How to add a click to download button to get the main download page??, on the site WordPress.org Forums:
Hi, Sure, please follow the step (3) here https://www.wpdownloadmanager.com/doc/template-files/ to copy template files, then go…

Posted a reply to Download and open in browser at the same time, on the site WordPress.org Forums:
For now, only one action is possible, open in browser or download.

Posted a reply to Override templates in child theme not working, on the site WordPress.org Forums:
Hi, It should work fine, just tested and working fine in our setup, please contact…

Posted a reply to new errors, on the site WordPress.org Forums:
Hi, To fix the error, please replace shortcode wpdm_file with wpdm_package. Doc: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_package-single-package-embed-short-code/

Posted a reply to Local File Sync, on the site WordPress.org Forums:
Only pro version has such feature, please contact support@wpdownloadmanager.com if you want to discuss about…

Posted a reply to How can I re-order or re-sort results?, on the site WordPress.org Forums:
Please let me know which shortcode are you trying there. However, order parameters are like…

Posted a reply to How to change the amount of downloads visible on a page., on the site WordPress.org Forums:
The url you shared in login protected. However, if you are using any shortcode, you…

Posted a reply to Hide “Download” before title, on the site WordPress.org Forums:
Hi, Looks like you have changed the link template/style, however, let me know if you…

Posted a reply to 500 Internal Server Error, on the site WordPress.org Forums:
Hi, Please contact support@wpdownloadmanager.com to check it in details.

Posted a reply to Lock option – must agree to terms, on the site WordPress.org Forums:
Hi, It looks like there is a javascript conflict, please contact support@wpdownloadmanager.com to check it…

Posted a reply to Captcha Lock Broken in latest update 2.9.94, on the site WordPress.org Forums:
Sorry for your inconvenience. A new update with the fix is coming within next 2-3…

Posted a reply to Support, on the site WordPress.org Forums:
Hi, Sorry for your inconvenience. We are handling the site login info you were facing…

Posted a reply to Allow users to upload and download?, on the site WordPress.org Forums:
Hi, You will need pro version ( https://www.wpdownloadmanager.com/ ) for that. Please contact support@wpdownloadmanager.com if…

Posted a reply to Increase Dashboard item, on the site WordPress.org Forums:
We shall add option to increase the number item there with the next update. For…

Posted a reply to Click through to file page, on the site WordPress.org Forums:
Please give me your URL to check.

Posted a reply to Unable to Download File, on the site WordPress.org Forums:
Hi, I'm still seeing the other plugin. May you please mail to support@wpdownloadmanager.com, so that…

Posted a reply to Unable to Download File, on the site WordPress.org Forums:
Hi, It looks like your have changed it already.

Posted a reply to Strange “download file” link footer appeared on site, on the site WordPress.org Forums:
Hi, Please mail to support@wpdownloadmanager.com to check your issue.

Posted a reply to Dashboard links broken, on the site WordPress.org Forums:
Please user flaturl=0 with the shortcode. Doc: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/

Posted a reply to Loopback problem, on the site WordPress.org Forums:
Hi, We are not seeing any issue: https://www.evernote.com/l/AV2ze7qT0MpCG7OmLmubZ2w4Kp7t4C3CdIQB/image.png May you please explain me, how can…

Posted a reply to Category Access not working, on the site WordPress.org Forums:
Sorry, that is not possible yet.

Posted a reply to Category Access not working, on the site WordPress.org Forums:
Hi, If the file access merges with category access, so if file has "All Visitors"…

Posted a reply to Guest checkout new account, on the site WordPress.org Forums:
It is fixed with the v4.1.3 ( https://wordpress.org/plugins/wpdm-premium-packages/ )

Posted a reply to Loopback problem, on the site WordPress.org Forums:
May you please tell me how to regenerate the issue.

Posted a reply to cURL error 28: Operation timed out, on the site WordPress.org Forums:
Replied here https://wordpress.org/support/topic/loopback-problem/

Posted a reply to Email Access, on the site WordPress.org Forums:
Sure, please contact support@wpdownloadmanager.com

Posted a reply to Loopback problem, on the site WordPress.org Forums:
Hi, We are not facing any such issue with the "WordPress Health Check" plugin when…

Posted a reply to Free or Pro?, on the site WordPress.org Forums:
Hi, WPDM has pricing and purchase options, but to make it work exactly like your…

Posted a reply to Registration form, on the site WordPress.org Forums:
Hi, You an enable user signup from wp admin menu >> Settings >> General:

Posted a reply to problems with the WPML plugin, on the site WordPress.org Forums:
Hi, It looks like your active theme or any active plugin is breaking the download…

Posted a reply to Uplad UI broken, on the site WordPress.org Forums:
Are you using the latest version of WordPress Download Manager?

Posted a reply to Email Access, on the site WordPress.org Forums:
Hi, The feature is only available with the upgraded version.

Posted a reply to Filebase importer 400 (Bad Request) Error, on the site WordPress.org Forums:
You may try it again with the latest version of wpdm.

Posted a reply to Guest checkout new account, on the site WordPress.org Forums:
Hi, Order should connect with their account automatically after signup. However, I'm checking the issue.