Profiles

  • Member Since: March 21st, 2013
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  • Posted a reply to Great plugin and awesome support, on the site WordPress.org Forums:
    Glad we could be of assistance! Thanks so much!

  • Posted a reply to Excellent Response Time!, on the site WordPress.org Forums:
    Thanks for the kind words! Glad we could help, and appreciate your support!

  • Posted a reply to Positive Experience, on the site WordPress.org Forums:
    Thanks so much, that means a lot. We try very hard to make every experience…

  • Posted a reply to Best Crowdfunding WordPress Plugin (You won’t be disappointed), on the site WordPress.org Forums:
    Thanks so much! We really appreciate the opportunity to serve you, and are grateful to…

  • Posted a reply to Enterprise not worth the money, on the site WordPress.org Forums:
    Wow, I'm really disappointed to see that your support ticket resulted in a 1-star review.…

  • Posted a reply to Best crowdfunding plugin, on the site WordPress.org Forums:
    Wow, thanks so much! It's an honor and pleasure to serve great customers like you.…

  • Posted a reply to Very helpful and available customer service, on the site WordPress.org Forums:
    Thanks so much! Serving customers like you makes our jobs 100% delightful. Appreciate the support!

  • Posted a reply to edit-draft-project-not-work-404-not-found, on the site WordPress.org Forums:
    Closing.

  • Posted a reply to edit-draft-project-not-work-404-not-found, on the site WordPress.org Forums:
    Usually related to permalinks. Please open a ticket at http://forums.ignitiondeck.com

  • Posted a reply to Disappointing from start to finish, on the site WordPress.org Forums:
    Hi @earthways, I'm sorry to hear that you've had a negative experience. If you've used…

  • Posted a reply to Overpriced and full of bugs, on the site WordPress.org Forums:
    Thanks for taking the time to share your feelings about our product. I looked through…

  • Posted a reply to Fatal error: Cannot redeclare idcf_license_type, on the site WordPress.org Forums:
    Also, it's best to file a support ticket at http://forums.ignitiondeck.com, as we don't actively monitor…

  • Posted a reply to Fatal error: Cannot redeclare idcf_license_type, on the site WordPress.org Forums:
    Can you ensure that you have the latest versions of IgnitionDeck, IgnitionDeck Crowdfunding, and IgnitionDeck…

  • Posted a reply to Is it possible to work without payments?, on the site WordPress.org Forums:
    Thanks for the inquiry! Yes, it is possible to complete transactions without payment. In our…

  • Posted a reply to Terrible Overpriced Product, Even Worse Customer Service, on the site WordPress.org Forums:
    Hi @plainjane. I'm sorry to hear of your negative experience with our product. I'd like…

  • Posted a reply to [project_purchase_form] shortcode not working, on the site WordPress.org Forums:
    Please email hello at virtuousgiant dot com with a link to this thread, and the…

  • Posted a reply to [project_purchase_form] shortcode not working, on the site WordPress.org Forums:
    Could you please open a ticket on our support forums at http://forums.ignitiondeck.com? Include as much…

  • Committed [1571241] to Plugins SVN:
    curl_setopt($ch, CURLOPT_FOLLOWLOCATION, 1); on all calls to ID

  • Committed [1571225] to Plugins SVN:
    60 * 60 to 3600

  • Committed [1571217] to Plugins SVN:
    push tag 1.2.16

  • Committed [1571216] to Plugins SVN:
    1.2.16. Update readme.

  • Committed [1571215] to Plugins SVN:
    swap 60 * 60 for 3600. Fixes fatal error in some php installs.

  • Posted a reply to Terrible Quality, on the site WordPress.org Forums:
    Hi Elaine, I'm sorry you ran into some issues and that a developer you hired…

  • Posted a reply to Plugin is a total disaster, on the site WordPress.org Forums:
    FWIW we did send an updated dev version to Ben and have not heard back…

  • Posted a reply to ignitiondeck enterprise, on the site WordPress.org Forums:
    Eden, I'd really love to help you. However you've ignored every question I asked in…

  • Posted a reply to ignitiondeck enterprise, on the site WordPress.org Forums:
    Hi Eden, I'm sorry to hear you were not able to find some of the…

  • Posted a reply to Plugin is a total disaster, on the site WordPress.org Forums:
    Send an email to support hello at virtuousgiant dot com and they can provide you…

  • Posted a reply to Plugin is a total disaster, on the site WordPress.org Forums:
    We would need to know more about what your developer did in order to make…

  • Posted a reply to Plugin is a total disaster, on the site WordPress.org Forums:
    Support is granted on a conditional basis, and we have the right to revoke access…

  • Posted a reply to Plugin is a total disaster, on the site WordPress.org Forums:
    No, this is not what happened. Your developer either worked on this (and broke it)…

  • Posted a reply to Plugin is a total disaster, on the site WordPress.org Forums:
    Our support team does not begin working until 9am EST. You are free to post…

  • Posted a reply to Plugin is a total disaster, on the site WordPress.org Forums:
    You posted in the middle of our night, and the review was left before we…

  • Posted a reply to Plugin is a total disaster, on the site WordPress.org Forums:
    Ben, Our support team worked with you all of yesterday to help identify and fix…

  • Committed [1503264] to Plugins SVN:
    grammar

  • Committed [1503261] to Plugins SVN:
    readme update

  • Committed [1503257] to Plugins SVN:
    fix error

  • Committed [1503255] to Plugins SVN:
    add link to success stories

  • Committed [1503254] to Plugins SVN:
    remove images since they won’t load

  • Committed [1503253] to Plugins SVN:
    image for 500 framework

  • Posted a reply to Use Stripe with Legacy Ignition Deck, on the site WordPress.org Forums:
    Yes, we have an extension that we wrote for Legacy, but it's better to use…

  • Committed [1424947] to Plugins SVN:
    tag 1.2.5 for live release

  • Committed [1424946] to Plugins SVN:
    update stable tag to 1.2.5

  • Committed [1424945] to Plugins SVN:
    1.2.5 + updates

  • Committed [1278073] to Plugins SVN:
    re-tag 1.2.0 after function name fix. Re-release 1.2.0

  • Committed [1278072] to Plugins SVN:
    change name of font awesome function to avoid conflict

  • Committed [1278068] to Plugins SVN:
    current version 1.1.9

  • Committed [1278061] to Plugins SVN:
    tag 1.2.0

  • Committed [1278060] to Plugins SVN:
    1.2.0

  • Committed [1278059] to Plugins SVN:
    update language files

  • Committed [1278058] to Plugins SVN:
    final port from beanstalk trunk