Profiles

Bio

I am a Tech Support Engineer at Ollyo. I help users build websites with Themeum brand WordPress products like Tutor LMS, Droip and Growfund. I specialize in troubleshooting and customer support, ensuring a seamless user experience.

Badges

CODE
1 badge
Plugin Developer
PRACTICE
1 badge
Support Contributor '26
POLYGLOTS
2 badges
Translation Contributor '24 Translation Editor '25

Current Job

Associate Specialist, Tech Support
Present
Ollyo • Themeum

Recent impact

Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

Last 30 days
12contributions
high0
medium12
score12
Last 90 days
49contributions
high2
medium47
score53
Last 12 months
133contributions
high22
medium111
score177

Team focus

Share of contributions across teams during the last 365 days

Contributions

Type
July 2026
Jul 20 Mon · 02:52
Forums med
Posted a reply to Critical Error updating Tutor LMS Free from 3.9.14 to 4.0.1 (Migration Block on, on the site WordPress.org Forums:
Hello @waqarnasir, Since the issue only occurs with Edumall theme, it appears to be theme…
Jul 20 Mon · 02:47
Forums med
Posted a reply to Tutor LMS Mark as Complete button still active, on the site WordPress.org Forums:
Hello @waqarnasir, Since this is a different issue from original topic, we kindly request that you…
Jul 20 Mon · 02:31
Forums med
Posted a reply to Tutor LMS Mark as Complete button still active, on the site WordPress.org Forums:
Hello @mpc70, Thank you for reaching out. To ensure Video Lesson Completion Control works as…
Jul 18 Sat · 12:43
Forums med
Posted a reply to Kirki (6.0.14), on the site WordPress.org Forums:
Hello @mealsbymavis @overylewdeneliva, We take security very seriously and prioritize applying updates as soon as…
Jul 16 Thu · 04:28
Forums med
Posted a reply to Critical Error updating Tutor LMS Free from 3.9.14 to 4.0.1 (Migration Block on, on the site WordPress.org Forums:
Hello @kmazab, Apologies for any confusion has created. We need to see the exact PHP…
Jul 12 Sun · 01:58
Forums med
Posted a reply to Option to disable the new Onboarding Welcome Wizard or fix its translation, on the site WordPress.org Forums:
Hello @baselahmad, I can confirm that Tutor LMS Dashboard tour modal strings are translatable. However,…
Jul 11 Sat · 17:30
Forums med
Posted a reply to 6.0.13 – Broken Access Control vulnerability, on the site WordPress.org Forums:
Hello @saliya22 @jose-luis-yanez, Apologies for the delayed response. We are aware of the reported issue…
Jul 11 Sat · 17:30
Forums med
Posted a reply to 6.0.13 is vulnerable to a high priority Broken Access Control, on the site WordPress.org Forums:
Hello @overylewdeneliva, Apologies for the delayed response. We are aware of the reported issue and…
Jul 11 Sat · 17:17
Forums med
Posted a reply to The “Mark as Complete” button is disabled lessons., on the site WordPress.org Forums:
Hello @baselahmad, I am glad to hear that your issue has been resolved. Feel free…
Jul 11 Sat · 16:40
Forums med
Posted a reply to The “Mark as Complete” button is disabled lessons., on the site WordPress.org Forums:
Hello, Could you please let me know if this issue started after recent update? Also,…

Developer

1 plugin

Translations

2 locales
bn_BD বাংলা (Bengali) Plugins Translation Editor Translation Contributor
bn_IN বাংলা (ভারত) (Bengali) Plugins Translation Editor Translation Contributor