Profiles

Bio

I am a Tech Support Engineer at Ollyo. I help users build websites with Themeum brand WordPress products like Tutor LMS, Droip and Growfund. I specialize in troubleshooting and customer support, ensuring a seamless user experience.

Badges

CODE
1 badge
Plugin Developer
PRACTICE
1 badge
Support Contributor '26
POLYGLOTS
2 badges
Translation Contributor '24 Translation Editor '25

Current Job

Associate Specialist, Tech Support
Present
Ollyo • Themeum

Recent impact

Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

Last 30 days
28contributions
high0
medium28
score28
Last 90 days
53contributions
high1
medium52
score55
Last 12 months
149contributions
high19
medium130
score187

Team focus

Share of contributions across teams during the last 365 days

Contributions

Type
August 2026
Aug 15 Sat · 12:37
Forums med
Posted a reply to Registration date column, on the site WordPress.org Forums:
Hello @altendorfme, Apologize for delayed response. Thanks for confirming. The date format you previously used…
Aug 15 Sat · 12:34
Forums med
Posted a reply to Multisite support has bugs, on the site WordPress.org Forums:
Hello @mwenell, Thanks for the update. We will make the final decision based on review.…
Aug 15 Sat · 12:28
Forums med
Posted a reply to Bug in dashboard and courses templates with Oxygen Builder Integration, on the site WordPress.org Forums:
Hello @eemarianitoo, Could you please confirm which specific version caused the issue and which previous…
Aug 15 Sat · 12:24
Forums med
Posted a reply to Popup Can’t Be Closed and Does not Allow to Watch Courses!!, on the site WordPress.org Forums:
Hello @seodance, Thanks for sharing the activated theme and plugin information. Allow me some time…
Aug 15 Sat · 12:21
Forums med
Posted a reply to problem with tutor lms v4.0.5, on the site WordPress.org Forums:
Hello @salahterawi, Could you please take a screenshot of the issue and upload it to…
Aug 12 Wed · 20:00
Forums med
Posted a reply to Popup Can’t Be Closed and Does not Allow to Watch Courses!!, on the site WordPress.org Forums:
Hello @seodance, Thanks for reaching out. I have confirmed that this issue is not occurring…
Aug 11 Tue · 18:22
Forums med
Posted a reply to the sign up button not appearing, on the site WordPress.org Forums:
Hello @amrr1234, Thanks for the details. Could you please temporarily switch your website to a…
Aug 09 Sun · 10:54
Forums med
Posted a reply to [Kirki – Freeform Page Builder, Website Builder & Customizer] The plugin kirki (version 6.1.0) has a known vulnerability., on the site WordPress.org Forums:
Hello @thathappyreader, This is a false positive, so you can safely ignore the warning. Original…
Aug 08 Sat · 11:40
Forums med
Posted a reply to Broken Access Control <= 6.2.0, on the site WordPress.org Forums:
Hello @sifner, This is a false positive, so you can safely ignore the warning. Patchstack…
Aug 07 Fri · 03:26
Forums med
Posted a reply to Broken Access Control <= 6.2.0, on the site WordPress.org Forums:
Hello @mbaydesign @nonchiedercilaparola @goodkarmakid, Good news! We have released a new version that includes security…

Developer

1 plugin

Translations

2 locales
bn_BD বাংলা (Bengali) Plugins Translation Editor Translation Contributor
bn_IN বাংলা (ভারত) (Bengali) Plugins Translation Editor Translation Contributor