WordPress.org

Posted a reply to Password Strength, on the site WordPress.org Forums:
Hi Ingrid, our plugin (specifically, the Front End Login module) doesn't enforce any password strength…

2 days ago

Posted a reply to Fatal Error when logging in after updating Uncanny LearnDash Toolkit, on the site WordPress.org Forums:
Actually, it looks like our team does have a fix to address atypical scenarios with…

2 weeks ago

Posted a reply to Fatal Error when logging in after updating Uncanny LearnDash Toolkit, on the site WordPress.org Forums:
Hi Tim, any chance you're using an old LearnDash version, and can you confirm which…

2 weeks ago

Posted a reply to Login doesn’t work (keeps redirecting to login page), on the site WordPress.org Forums:
Sorry to hear about the issue. Does the page after the redirection consider you logged…

2 weeks ago

Posted a reply to Deleted certificates being displayed, on the site WordPress.org Forums:
I'm really sorry about the delay here. We ran some test cases internally and couldn't…

1 month ago

Posted a reply to Adding Autocomplete to courses and lessons, on the site WordPress.org Forums:
Sorry for the delayed response on this ticket. I'm afraid that this isn't something the…

1 month ago

Posted a reply to Critical error when setting new user password, on the site WordPress.org Forums:
Hi all, we've got a preliminary fix in place, but we'd like to validate it…

2 months ago

Posted a reply to Critical error when setting new user password, on the site WordPress.org Forums:
Hi all, sorry for the delay. We're still looking at this issue; Pressable seems to…

2 months ago

Posted a reply to Critical error when setting new user password, on the site WordPress.org Forums:
We're still not able to reproduce this issue, so we suspect it's something at the…

3 months ago

Posted a reply to Tin Canny Detailed Report Issue, on the site WordPress.org Forums:
I'm afraid this channel is only for support of the free Toolkit plugin. For Tin…

3 months ago

Posted a reply to Critical error when setting new user password, on the site WordPress.org Forums:
Hi, we haven't seen this one before but we definitely want to better understand what's…

3 months ago

Posted a reply to See who’s courses have or will expire, on the site WordPress.org Forums:
Hi, I'm afraid this forum is just for support issues related to the Toolkit plugin;…

4 months ago

Posted a reply to Is this plugin WP MultiSite Compatible?, on the site WordPress.org Forums:
Yes, it is multisite compatible and it can be network activated. Note that for our…

4 months ago

Posted a reply to Caching issues?, on the site WordPress.org Forums:
Hi Alex, That behaviour is unusual. Have you traced it to a caching issue by…

4 months ago

Posted a reply to Autocomplete lessons not working, on the site WordPress.org Forums:
Ah, WPML. LearnDash doesn't have a strong integration, so if you're trying to make a…

5 months ago

Posted a reply to [uo_learndash_certificates] not working, on the site WordPress.org Forums:
I'm afraid there is no way to customize the link, short of hooking in to…

5 months ago

Posted a reply to Autocomplete lessons not working, on the site WordPress.org Forums:
It shouldn't be a conflict. What you could confirm expected behaviour vs. what's actually happening,…

5 months ago

Posted a reply to Autocomplete lessons not working, on the site WordPress.org Forums:
Can you confirm what specific module you're having issues with it? We're not aware of…

5 months ago

Posted a reply to lost password not working, on the site WordPress.org Forums:
Did you follow any troubleshooting steps in the Knowledge Base? Is the page excluded from…

5 months ago

Posted a reply to [uo_learndash_certificates] not working, on the site WordPress.org Forums:
Hi Elena, The first thing to check is that the Show Certificates module is definitely…

5 months ago

Posted a reply to Hide Admin Bar only work for admins profile, on the site WordPress.org Forums:
Hi Cento, Your best bet here is taking a look first at possible plugin conflicts.…

5 months ago

Posted a reply to Essential for LearnDash, on the site WordPress.org Forums:
Thanks Karl! We really appreciate the positive feedback.

6 months ago

Posted a reply to Menu Item Visibility, on the site WordPress.org Forums:
Hi, I'm afraid your screenshot shows widget areas rather than menus. This module ONLY controls…

6 months ago

Posted a reply to [ld_profile] no longer showing enrolled curses for Admin, on the site WordPress.org Forums:
Hi, the [ld_profile] shortcode is part of core LearnDash and shouldn't be affected in any…

7 months ago

Posted a reply to Password Reset not working, on the site WordPress.org Forums:
Ah, good point. The Login page should never be set to the same page as…

7 months ago

Posted a reply to Password Reset not working, on the site WordPress.org Forums:
Hi, I'll close the KB comment on our website since it's a duplicate. It's likely…

7 months ago

Posted a reply to Shortcode – Subscription, on the site WordPress.org Forums:
Hi Stefan, We can only address issues related to the free Toolkit plugin in this…

7 months ago

Posted a reply to Lost Password Email link issue, on the site WordPress.org Forums:
I'm afraid we aren't able to provide site-specific support, as in actually logging into your…

8 months ago

Posted a reply to Lost Password Email link issue, on the site WordPress.org Forums:
If you have our Pro plugin, definitely log a ticket on our website with access…

8 months ago

Posted a reply to Uninstall Customer Login Page, on the site WordPress.org Forums:
Sorry to hear about the issue. We tried reproducing this internally and could not. When…

8 months ago

Posted a reply to Lost Password Email link issue, on the site WordPress.org Forums:
Hi, it looks like the login page isn't set in the settings for the Front…

8 months ago

Posted a reply to Customise the ‘Account Verified’ email, on the site WordPress.org Forums:
In the current version of the Toolkit I'm afraid that changing these values is a…

8 months ago

Posted a reply to Active – But doesn’t work at all, on the site WordPress.org Forums:
I'll paste the message that I sent for the ticket you also opened on our…

8 months ago

Posted a reply to User Submitted Courses?, on the site WordPress.org Forums:
I'm afraid we don't have anything that can do this. I haven't seen any plugins…

8 months ago

Posted a reply to Course finish as the trigger, on the site WordPress.org Forums:
Hi Stan, I know this was raised elsewhere as well, just just to close this…

9 months ago

Posted a reply to WordPress v5.2.1 compatibility, on the site WordPress.org Forums:
The WordPress update isn't much of a concern, it should be fine with both versions…

9 months ago

Posted a reply to User Switching is included without license or copyright information, on the site WordPress.org Forums:
Hi John, we issued an update today that includes additional attribution and license information for…

9 months ago

Posted a reply to User Switching is included without license or copyright information, on the site WordPress.org Forums:
Hi John, I'll check on this with our developers tomorrow. I know we included attribution…

9 months ago

Posted a reply to Header already sent error when changing password, on the site WordPress.org Forums:
Hi @foxladi , sorry there, we took the conversation offline with the other user and…

9 months ago