Posted a reply to Archiving has not yet run successfully, on the site WordPress.org Forums:
> may be using namespaces to avoid conflicts with other plugins Hi @fidoboy thanks for…

Posted a reply to Link Targets and Goals, on the site WordPress.org Forums:
Hi @michaelxxx you are seeing some internal links as an outlink as it looks like…

Posted a reply to [Matomo Analytics - Ethical Stats. Powerful Insights.] Fatal error on send password reset, on the site WordPress.org Forums:
@digitalchild any chance you are familiar with patching files in your WordPress installation? We have…

Posted a reply to Link Targets and Goals, on the site WordPress.org Forums:
@michaelxxx I have tested this locally in my WordPress as well and on some other…

Posted a reply to Link Targets and Goals, on the site WordPress.org Forums:
Hi @michaelxxx Awesome on adding the CSS classes. This looks good. I clicked on a…

Posted a reply to Missing User ID when using Tag Manager, on the site WordPress.org Forums:
@frogerme I've had another look and when you select "Tag Manager" in the "Add tracking…

Posted a reply to Can’t Click Save on Tracking Spam Prevention (Matomo Plugin), on the site WordPress.org Forums:
Hi @meir321 Just this week we had a session with someone and could finally identify…

Posted a reply to Missing User ID when using Tag Manager, on the site WordPress.org Forums:
Hi @frogerme pushing the userId to the data layer, and configuring a userId variable for…

Posted a reply to Set Trigger with CSS-Class for Group, on the site WordPress.org Forums:
@oli89 I've replied in our email discussion. Problem was the assigned trigger condition which needs…

Posted a reply to Fatal Error When Trying to Activate Bot Tracker, on the site WordPress.org Forums:
Hi @meir321 I've prepared another fix for this: https://github.com/Thomas--F/BotTracker/pull/84/files I've tested it and it worked…

Posted a reply to Fatal Error When Trying to Activate Bot Tracker, on the site WordPress.org Forums:
Hi @meir321 our fix has been accepted and there was a new release for this…

Posted a reply to Performance with Matomo for wordpress: how to speed up, on the site WordPress.org Forums:
Hi @doolyo just FYI the Queued Tracking plugin also has an option to use the…

Posted a reply to Performance with Matomo for wordpress: how to speed up, on the site WordPress.org Forums:
Hi @doolyo , thanks for the tips for performance improvements. It works that way since…

Posted a reply to Matomo Widget on dashbooard, on the site WordPress.org Forums:
fyi @wpformation the requested feature will be available in the next release.

Posted a reply to migrate old piwik database here, on the site WordPress.org Forums:
Hi @violetta sorry about the late reply. Even though the screenshot is not readable feel…

Posted a reply to 502 Error – Bad Gateway, on the site WordPress.org Forums:
Great, thanks for letting us know @kateeba

Posted a reply to 502 Error – Bad Gateway, on the site WordPress.org Forums:
Hi @kateeba sorry about that problem. Unfortunately, I wouldn't know what might trigger this as…

Posted a reply to wrong idSite, on the site WordPress.org Forums:
Hi @manuel22 have you had a chance to look at my last comment? I'll mark…

Posted a reply to How to track AMP pages, on the site WordPress.org Forums:
Hi @john2gr marking this issue for now as resolved due to inactivity. Let me know…

Posted a reply to Matomo Plugin not showing reports, on the site WordPress.org Forums:
Glad this works now @supersu738 thank you for letting us know.

Posted a reply to Matomo Plugin not showing reports, on the site WordPress.org Forums:
Hey @supersu738 sorry for the late reply, we usually reply faster. Could you send us…

Posted a reply to migrate old piwik database here, on the site WordPress.org Forums:
Hi @violetta we have a Migration plugin but it doesn't support the migration of Matomo…

Posted a reply to Receiving errors from my Plesk server, on the site WordPress.org Forums:
Thanks for this @seto76 Could you maybe send us the output of your system report…

Posted a reply to Receiving errors from my Plesk server, on the site WordPress.org Forums:
Hi @seto76 sorry about that. Could you check if the same issue happens when you…

Posted a reply to How to track AMP pages, on the site WordPress.org Forums:
Hi @john2gr Thank you for reaching out to us. We have an open issue here…

Posted a reply to Crashed site and more.., on the site WordPress.org Forums:
Hi @asahersh be great if you could let us know what problem you experienced there…

Posted a reply to No metrics showing, on the site WordPress.org Forums:
Hi @thomasgoirand as it has been 2 weeks I'm assuming this has been resolved. If…

Posted a reply to Stats by post author, on the site WordPress.org Forums:
Hi @p4r0dy I assume that it worked since it's been 2 weeks and will therefore…

Posted a reply to wrong idSite, on the site WordPress.org Forums:
Great thanks. I now fully understand the problem. Executing below queries in your database should…

Posted a reply to Crashed site and more.., on the site WordPress.org Forums:
Hi @asahersh sorry about that experience. As I haven't heard before of anything similar I'm…

Posted a reply to wrong idSite, on the site WordPress.org Forums:
Thank you for the screenshot @manuel22 This helps. Could you add the following line to…

Posted a reply to wrong idSite, on the site WordPress.org Forums:
Does the entire page say that or is the page loading partially? Any chance you…

Posted a reply to Stats by post author, on the site WordPress.org Forums:
@p4r0dy have you had a chance to look at my previous comment or maybe any…

Posted a reply to wrong idSite, on the site WordPress.org Forums:
@manuel22 when you click on the reporting link, can you let me know what URL…

Posted a reply to No metrics showing, on the site WordPress.org Forums:
@thomasgoirand great to hear. Does this mean it's the same issue on your production server…

Posted a reply to No metrics showing, on the site WordPress.org Forums:
Thanks for this @thomasgoirand Seems the staging system is working and not having this error?…

Posted a reply to wrong idSite, on the site WordPress.org Forums:
@manuel22 glad to hear it's partially working. I wonder if the information is maybe still…

Posted a reply to wrong idSite, on the site WordPress.org Forums:
Glad the data is still there @manuel22 Let me know how it goes and I'll…

Posted a reply to Stats by post author, on the site WordPress.org Forums:
Hi @p4r0dy unfortunately we don't yet have a feature to make this work out of…

Posted a reply to wrong idSite, on the site WordPress.org Forums:
Hey @manuel22 sorry about the trouble. To find out whether the data for idSite 1…

Posted a reply to No metrics showing, on the site WordPress.org Forums:
@thomasgoirand that's wordpress@matomo.org . Sorry forgot to mention it.

Posted a reply to No metrics showing, on the site WordPress.org Forums:
@thomasgoirand staging be totally fine. Be great to send us also an email with the…

Posted a reply to Several Script errors, wrong time zone, on the site WordPress.org Forums:
@dkrueger just checking if you had a chance to look at my previous comment yet?…

Posted a reply to No metrics showing, on the site WordPress.org Forums:
Hi @thomasgoirand I still have trouble reproducing this issue. Is there any chance you could…

Posted a reply to No metrics showing, on the site WordPress.org Forums:
@thomasgoirand sorry because the history is gone I don't remember if I already asked you…

Posted a reply to Several Script errors, wrong time zone, on the site WordPress.org Forums:
Yes there's definitely a possibility. You could add a user with the email wordpress@matomo.org .…

Posted a reply to Several Script errors, wrong time zone, on the site WordPress.org Forums:
Hi @dkrueger sorry to hear. How did you reach out to us? As you can…

Posted a reply to Keeping stats while overwriting site with new version, on the site WordPress.org Forums:
Hi @dropshot I'll mark this issue for now as closed due to inactivity but feel…

Posted a reply to No metrics showing, on the site WordPress.org Forums:
Thanks @cruelly I found your message and replied there. Feel free to leave a comment…

Posted a reply to No metrics showing, on the site WordPress.org Forums:
@cruelly have you otherwise had a chance to look at my initial comment?