Profiles

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
….and yes the domain is registered with www.web.com

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
it’s up right now again for some reason https://thetravelwholesaler.com

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
I didn't see it...

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
Andre... are you still there? Trish

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
Andre, they can't fix it without me paying a ton of extra money to their…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
I'm waiting to hear back from them again. The had scanned the wrong website....now I…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
I might have to have someone clone the website and open up another wordpress site…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
disregard that last message I sent... the moderator said wasn't allowed... I didn't know that.

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
Andre it would be easier maybe if I just txt you separate from here, my…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
this is what is showing now FILE MANAGER >thetravelwholesaler.com (click on arrow > ) >wp-admin…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
this is what is showing now FILE MANAGER >thetravelwholesaler.com (click on arrow > ) >wp-admin…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
is this correct?

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
the "upload.php" says 755 is this correct?

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
it's getting too complicated now for me....

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
that sounds good

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
I'm in to the control panel. I am in wp-admin upgrade.php and it is set…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
I think it's Astra I worked with Fiverr to make the site I get notices…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
Andre... I tried clicking on each of the dash and still got the error... can't…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
and here's the website which is active now: https://thetravelwholesaler.com/

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
see if this works? https://ibb.co/6ZXytLt

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
looks like they did the scan of my other website that has problems also but…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
Andre this is what their support emailed me: We hope this message finds you well.…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
it looks like images need a URL ? Not sure how to do that.

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
Andre… I don’t see a way to download and send on this platform…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
can I send you a screenshot?

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
when I type in to go to website now the WP heading comes up on…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
yes back in and on chat with them now

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
Andre, they still haven’t emailed me but the site is back up and now I…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
this is link they gave me earlier but when I click on it it take…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
that's the part web.com won't let me into without paying them $60 for tech support...…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
I can't remember now... but I've always been able to get into my dashboard until…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
it still comes up with this error message Forbidden You don't have permission to access…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
also I have another old account with wordpress under a different email address that I…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
I put this in to be able to log in to change my password https://thetravelwholesaler.com/wp-login.php

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
yes I just was able to change my password this morning for some reason but…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
ok I'm here

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
The website is back on now but I still can't get into Wordpress...

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
Andre, thank you for helping...what did you have in mind?

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
ok… basic I’m just boarding a plane right now …

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
yes correct... do you want to email me so we can chat easier ?

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
yes.... I went to https://thetravelwholesaler.com/wp-admin and I got this and ERROR FORBIDDEN https://thetravelwholesaler.com/wp-admin/upgrade.php?_wp_http_referer=%2Fwp-admin%2F

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
now it isn't recognizing that email again it says: User does not exist. Would you like…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
I did try that and it didn’t recognize my email address trishscheller@mac.com so I created…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
yes they want me to pay $60 … they don’t offer free tech support. I…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
no back up but I think I can get it from the hosting...they will give…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
I think they have the FTP file of the site at domain.com what hosting do…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
the hosting is saying it has plugin problems with WordPress but I can't get into…

Posted a reply to WordPress website gone/no login/doesn’t recognize email or login, on the site WordPress.org Forums:
Andre, not sure... it was working couple weeks ago and I haven't done anything to…