Posted a reply to Getting Undefined Property Error Message, on the site WordPress.org Forums:
Hello, Thank you for bringing it into our attention.We have issued a fix and you…

Posted a reply to PHP Error on common file, on the site WordPress.org Forums:
Hello, Thank you for bringing it into our attention.We have issued a fix and you…

Posted a reply to Fast support, works great, on the site WordPress.org Forums:
Thank you! We highly appreciate it

Posted a reply to They OWN your content, on the site WordPress.org Forums:
Hello, Thank you for taking an interest in our product. It's understandable that the terms…

Posted a reply to Support for dynamic blocks/filter for the content, on the site WordPress.org Forums:
Hi Dan, I wanted to update you that new version of the plugin now supports…

Posted a reply to Support for dynamic blocks/filter for the content, on the site WordPress.org Forums:
Hi Dan, The ETA for the team to look into it is 2 weeks. I…

Posted a reply to Support for dynamic blocks/filter for the content, on the site WordPress.org Forums:
Hello Daniel, Thank you for reaching out. The input you have provided is really valuable…

Posted a reply to Poor customer support, on the site WordPress.org Forums:
Dear Jeroen, The email address mentioned in the documentation is valid and working. I have…

Posted a reply to Poor customer support, on the site WordPress.org Forums:
Dear Jeroen, I am sorry to hear that you have not received a response from…

Posted a reply to Player not showing up in post, on the site WordPress.org Forums:
Thank you for reaching out! We have replied through the support channel - let us…

Posted a reply to :), on the site WordPress.org Forums:
Happy to hear that. If there is anything we can do to improve, please let…

Posted a reply to Disappointing, on the site WordPress.org Forums:
Hello, We're sorry for your experience. This is not a standard complaint we are getting…

Posted a reply to Trinity audio player not working, on the site WordPress.org Forums:
From looking at your site, it seems like you are using some caching plugin and…

Posted a reply to Trinity audio player not working, on the site WordPress.org Forums:
Reached out over email - let me know if you didn't get it

Posted a reply to Trinity audio player not working, on the site WordPress.org Forums:
Thank you for bringing this into our attention. Looking into it

Posted a reply to How Long Does it Take to Show Up?, on the site WordPress.org Forums:
Hello, The Trinity Audio plugin is not compatible with the DIVI theme yet. But, we…

Posted a reply to Show audio icon on posts list, on the site WordPress.org Forums:
Hello and thank you for reaching out! That is not a feature that's currently available.…

Posted a reply to How Long Does it Take to Show Up?, on the site WordPress.org Forums:
Hi, It seems like it is indeed related to a compatibility issue with the theme…

Posted a reply to How Long Does it Take to Show Up?, on the site WordPress.org Forums:
Hello, Thank you for reaching out. The player shouldn't take time to show and based…

Posted a reply to [NSFW] Issue with non-default database prefix?, on the site WordPress.org Forums:
Dear Luca Braun, Thank you for reaching out to us. It seems like it indeed…

Posted a reply to ‘Trinity TTS Player: not enough credits’, on the site WordPress.org Forums:
Hello, Thank you for reaching out. The player is not loading on the page as…

Posted a reply to Is it possible for the plugin to ignore divs with display none?, on the site WordPress.org Forums:
Hello, Thank you for reaching out to our support! Yes, you can remove HTML elements…

Posted a reply to Customize the text, on the site WordPress.org Forums:
Hello and thank you for reaching out to us! Currently the plugin doesn't support dynamic…

Posted a reply to How to add Trinity to custom post typ, on the site WordPress.org Forums:
Hello, Thank you for reaching out. Currently we don't support custom posts as part of…

Posted a reply to Paragraph breaks, on the site WordPress.org Forums:
Hi! Thank you for reaching out! It would be great to have a URL we…

Posted a reply to Portuguese Brazil, on the site WordPress.org Forums:
Hello, Thank you for reaching out to us. We have identified the issue and we…

Posted a reply to Looks like it’s not working with ACF, on the site WordPress.org Forums:
Hi! Thank you for getting in touch with us. At the moment, ACF pro is…

Posted a reply to Customize the Button, on the site WordPress.org Forums:
Hi @eltaino , Thank you for reaching out to our support. As we got a…

Posted a reply to Customize the Button, on the site WordPress.org Forums:
Hi, We are sorry to hear that and we understand your frustration. There are a…

Posted a reply to Perfect but i would like to have customization, on the site WordPress.org Forums:
Hi there, We highly appreciate the feedback and we are happy you are enjoying our…

Posted a reply to Customize the Button, on the site WordPress.org Forums:
Hi there, We highly appreciate the feedback and we are happy you are enjoying our…

Posted a reply to Player Not Showing Up – TTS Unit Id is not found, on the site WordPress.org Forums:
Dear Sir or Madam, Thank you for approaching us and for downloading our plugin! Could…

Posted a reply to Excellet, on the site WordPress.org Forums:
Thank you for the feedback! Please don't hesitate to reach out if needed :) Trinity…

Posted a reply to Muffled sound sometimes and audio stops randomly, on the site WordPress.org Forums:
Dear Sir or Madam, Thank you for approaching us and for downloading our plugin! Could…

Posted a reply to Disable console.debug, on the site WordPress.org Forums:
Hello pecktron2000, Can you please reach out through wp@trinityaudio.ai and provide your information so we'll…

Posted a reply to Fraudulent E-mails from “Lisa”, on the site WordPress.org Forums:
Hello @maximehenx Clearly there was a misunderstanding here, we apologize for it, and we will…

Posted a reply to Fraudulent E-mails from “Lisa”, on the site WordPress.org Forums:
Hello! Thank you for using Trinity Audio and for reaching out. The Trinity Audio plugin…

Posted a reply to Disable console.debug, on the site WordPress.org Forums:
Dear Sir or Madam, Thank you for approaching us and for downloading our plugin! Could…

Posted a reply to Post type, on the site WordPress.org Forums:
Hi, We are happy you are interested in customization and especially glad to help you…

Posted a reply to Post type, on the site WordPress.org Forums:
Dear Sir or Madam, Thank you for choosing our product and reaching out! We do…

Posted a reply to Activation plugin error, on the site WordPress.org Forums:
Hey Davide, Thank you for choosing our product and reaching out! We have already fixed…

Posted a reply to Activation plugin error, on the site WordPress.org Forums:
Dear Davide, We have already seen your issue in our logs and already added it…

Posted a reply to Some fixes and features, on the site WordPress.org Forums:
Hello Jerems! And thank you for reaching out to our support! We have Skip HTML…

Posted a reply to Portuguese (Brazilian) has European accent, on the site WordPress.org Forums:
Hello, Thank you for reaching our support and for using our product! In order to…

Posted a reply to Unable to activate, on the site WordPress.org Forums:
Hello, Thank you for reaching our support and for using our product! In order to…

Posted a reply to Podcast creation?, on the site WordPress.org Forums:
Dear publisher, Yes, we will provide podcasts functionality in the nearest future, now we are…

Posted a reply to Ads???, on the site WordPress.org Forums:
Hi Tamie, Thank you for reaching out! Ads are configurable in a custom integration plan.…

Posted a reply to PDF Embed, on the site WordPress.org Forums:
Dear Tamie, Thanks for the good question. For this moment Trinity player can read the…

Posted a reply to LearnPress, BuddyPress, BBPress, on the site WordPress.org Forums:
Dear Tamie, Thank you for your attention to our plugin! For now, our plugin works…

Posted a reply to Plugin worked only for one day, on the site WordPress.org Forums:
Hello Vicky Fadida, Thank you for reaching out with this issue and we are happy…