WordPress.org

Posted a reply to Step Wait Till error, on the site WordPress.org Forums:
Yes, it is part of the paid version at this time. If you are creating…

1 month ago

Posted a reply to Step Wait Till error, on the site WordPress.org Forums:
Hi Michael, do you have the "Advanced Features extension?" Currently, the date timer steps are…

1 month ago

Posted a reply to Recurring update available after donation, on the site WordPress.org Forums:
Hi, This is caused by a conflict with another plugin. The easiest solution is to…

3 months ago

Posted a reply to Please Re-Authenticate or use the Legacy API. Error = invalid_request, on the site WordPress.org Forums:
HI, our apologies, we had a number of technical issues that have since been resolved…

3 months ago

Posted a reply to Formlift has been deactivated, on the site WordPress.org Forums:
HI, this was a bug and only occurred on certain hosting environments. You will have…

3 months ago

Posted a reply to User data shortcode stopped working, on the site WordPress.org Forums:
Hi, our apologies, there was a bug introduced which has since been resolved. Replacements should…

3 months ago

Posted a reply to web form list give old forms (doesn’t refresh), on the site WordPress.org Forums:
Hi, Please ensure your API connection is up to date, meaning you have a valid…

3 months ago

Posted a reply to Broadcasts – resend to unopened not working, on the site WordPress.org Forums:
Hi, I believe you may need to upgrade your Groundhogg multisite DB. To do this,…

3 months ago

Posted a reply to Disable tracking page view to increase speed web, on the site WordPress.org Forums:
Hi, please see this article. https://help.groundhogg.io/article/400-disable-page-tracking-script Requires you have Advanced features installed.

3 months ago

Posted a reply to Great concept – needs work on deliverability, on the site WordPress.org Forums:
Hi Samantha, I know your experience was subpar, for that I extend my apologies for…

3 months ago

Posted a reply to Access Keys, on the site WordPress.org Forums:
Yes, you can choose both, once you select SES you can search for SNS and…

4 months ago

Posted a reply to Groundhogg for Sites w/ 2 or More WordPress Subdirectory Installations?, on the site WordPress.org Forums:
I think the best way would be to utilize our webhooks for this... https://help.groundhogg.io/article/342-how-to-connect-groundhogg-on-two-different-sites

4 months ago

Posted a reply to Plugin template, on the site WordPress.org Forums:
It's possible, but you have to explicitly include it. Here's an example >> https://gist.github.com/tobeyadr/6627fc5acc5caf44bafa45f2e091a444

6 months ago

Posted a reply to Multisite: all Groundhogg tables are deleted from the main site database, on the site WordPress.org Forums:
We found the issue and it should be resolved in version 2.1.13.15. Thanks :)

7 months ago

Posted a reply to Multisite: all Groundhogg tables are deleted from the main site database, on the site WordPress.org Forums:
Hi, we'll check this out, thanks for bringing it to our attention.

7 months ago

Posted a reply to Custom field, on the site WordPress.org Forums:
Great, let us know if you have any other questions!

8 months ago

Posted a reply to Conflict with wpml, on the site WordPress.org Forums:
Hi, We tested a fresh install of WordPress with Groundhogg & WPML and could not…

10 months ago

Posted a reply to What about email deliverability?, on the site WordPress.org Forums:
On the contrary, our SMTP extension allows you to use any SMTP service you choose.…

10 months ago

Posted a reply to What about email deliverability?, on the site WordPress.org Forums:
There are many factors that can affect email deliverability, here is our article on ensuring…

10 months ago

Posted a reply to comparison free and paid, on the site WordPress.org Forums:
Hi, Groundhogg is a freemium plugin, meaning free + paid add-ons. Much like WooCommerce. Our…

10 months ago

Posted a reply to Reward Reviews, on the site WordPress.org Forums:
Well, you could certainly use Groundhogg to send email to people to help collect reviews…

11 months ago

Posted a reply to Reward Reviews, on the site WordPress.org Forums:
Hi, It would depend on how you are collecting reviews. How are you collecting reviews?

11 months ago

Posted a reply to Useful Plugin if it does what it says, on the site WordPress.org Forums:
@woodypad Thank you for updating your review :)

12 months ago

Posted a reply to Addons or packages cost too much, on the site WordPress.org Forums:
I do not believe you can delete reviews. You can modify the review to change…

12 months ago

Posted a reply to Addons or packages cost too much, on the site WordPress.org Forums:
Hi, I have no idea where you got those numbers. Our plans are a MAXIMUM…

12 months ago

Posted a reply to Every addon costs way too much, on the site WordPress.org Forums:
Hi, I'm sorry you feel that way. We feel our add-ons are priced very competitively…

1 year ago

Posted a reply to Gmail puts emails in promotions inbox, on the site WordPress.org Forums:
There are LOTS of factors that Gmail assesses to place the email in the corresponding…

1 year ago

Posted a reply to How many customers are supported, on the site WordPress.org Forums:
Hi, Theoretically, you can have an unlimited number of contacts. But so far the highest…

1 year ago

Posted a reply to Feature Suggestion: Excluded Pages, on the site WordPress.org Forums:
Noted, we'll add that it, thanks :)

1 year ago

Posted a reply to importing contacts, on the site WordPress.org Forums:
Hi, we haven't heard back from you in a few days so I'm going to…

1 year ago

Posted a reply to importing contacts, on the site WordPress.org Forums:
Well, just from the screenshot provided it looks like there is some missing, at least…

1 year ago

Posted a reply to importing contacts, on the site WordPress.org Forums:
Hi, Would you be able to provide a screenshot of the mapping screen when importing…

1 year ago

Posted a reply to Submit Button misaligned, on the site WordPress.org Forums:
Easy fix, in the other [col] shortcodes replace "size" with "width" like the last one.…

1 year ago

Posted a reply to Page View call dramatically slowing down website, on the site WordPress.org Forums:
In 2.0.8 there is an option in Admin > Groundhogg > Settings > Misc to…

1 year ago

Posted a reply to Page View call dramatically slowing down website, on the site WordPress.org Forums:
I suspect it to be some kind of caching issue. We will add some sort…

1 year ago

Posted a reply to Page View call dramatically slowing down website, on the site WordPress.org Forums:
Hi, is this something you still need help with?

1 year ago

Posted a reply to Page View call dramatically slowing down website, on the site WordPress.org Forums:
Hi, So it looks like you are still using Groundhogg version 1.3. Updated to version…

1 year ago

Posted a reply to Failed to connect. Error: [CLOSED] IMAP connection broken (server response), on the site WordPress.org Forums:
Yes, as long as you setup the relevant bounce back address using the IMAP connection…

1 year ago