WordPress.org

Posted a reply to Great concept – needs work on deliverability, on the site WordPress.org Forums:
Hi Samantha, I know your experience was subpar, for that I extend my apologies for…

2 weeks ago

Posted a reply to Access Keys, on the site WordPress.org Forums:
Yes, you can choose both, once you select SES you can search for SNS and…

1 month ago

Posted a reply to Groundhogg for Sites w/ 2 or More WordPress Subdirectory Installations?, on the site WordPress.org Forums:
I think the best way would be to utilize our webhooks for this... https://help.groundhogg.io/article/342-how-to-connect-groundhogg-on-two-different-sites

1 month ago

Posted a reply to Plugin template, on the site WordPress.org Forums:
It's possible, but you have to explicitly include it. Here's an example >> https://gist.github.com/tobeyadr/6627fc5acc5caf44bafa45f2e091a444

3 months ago

Posted a reply to Multisite: all Groundhogg tables are deleted from the main site database, on the site WordPress.org Forums:
We found the issue and it should be resolved in version 2.1.13.15. Thanks :)

4 months ago

Posted a reply to Multisite: all Groundhogg tables are deleted from the main site database, on the site WordPress.org Forums:
Hi, we'll check this out, thanks for bringing it to our attention.

4 months ago

Posted a reply to Custom field, on the site WordPress.org Forums:
Great, let us know if you have any other questions!

5 months ago

Posted a reply to Conflict with wpml, on the site WordPress.org Forums:
Hi, We tested a fresh install of WordPress with Groundhogg & WPML and could not…

7 months ago

Posted a reply to What about email deliverability?, on the site WordPress.org Forums:
On the contrary, our SMTP extension allows you to use any SMTP service you choose.…

7 months ago

Posted a reply to What about email deliverability?, on the site WordPress.org Forums:
There are many factors that can affect email deliverability, here is our article on ensuring…

7 months ago

Posted a reply to comparison free and paid, on the site WordPress.org Forums:
Hi, Groundhogg is a freemium plugin, meaning free + paid add-ons. Much like WooCommerce. Our…

7 months ago

Posted a reply to Reward Reviews, on the site WordPress.org Forums:
Well, you could certainly use Groundhogg to send email to people to help collect reviews…

8 months ago

Posted a reply to Reward Reviews, on the site WordPress.org Forums:
Hi, It would depend on how you are collecting reviews. How are you collecting reviews?

9 months ago

Posted a reply to Useful Plugin if it does what it says, on the site WordPress.org Forums:
@woodypad Thank you for updating your review :)

9 months ago

Posted a reply to Addons or packages cost too much, on the site WordPress.org Forums:
I do not believe you can delete reviews. You can modify the review to change…

9 months ago

Posted a reply to Addons or packages cost too much, on the site WordPress.org Forums:
Hi, I have no idea where you got those numbers. Our plans are a MAXIMUM…

9 months ago

Posted a reply to Every addon costs way too much, on the site WordPress.org Forums:
Hi, I'm sorry you feel that way. We feel our add-ons are priced very competitively…

10 months ago

Posted a reply to Gmail puts emails in promotions inbox, on the site WordPress.org Forums:
There are LOTS of factors that Gmail assesses to place the email in the corresponding…

10 months ago

Posted a reply to How many customers are supported, on the site WordPress.org Forums:
Hi, Theoretically, you can have an unlimited number of contacts. But so far the highest…

10 months ago

Posted a reply to Feature Suggestion: Excluded Pages, on the site WordPress.org Forums:
Noted, we'll add that it, thanks :)

11 months ago

Posted a reply to importing contacts, on the site WordPress.org Forums:
Hi, we haven't heard back from you in a few days so I'm going to…

11 months ago

Posted a reply to importing contacts, on the site WordPress.org Forums:
Well, just from the screenshot provided it looks like there is some missing, at least…

11 months ago

Posted a reply to importing contacts, on the site WordPress.org Forums:
Hi, Would you be able to provide a screenshot of the mapping screen when importing…

11 months ago

Posted a reply to Submit Button misaligned, on the site WordPress.org Forums:
Easy fix, in the other [col] shortcodes replace "size" with "width" like the last one.…

12 months ago

Posted a reply to Page View call dramatically slowing down website, on the site WordPress.org Forums:
In 2.0.8 there is an option in Admin > Groundhogg > Settings > Misc to…

12 months ago

Posted a reply to Page View call dramatically slowing down website, on the site WordPress.org Forums:
I suspect it to be some kind of caching issue. We will add some sort…

12 months ago

Posted a reply to Page View call dramatically slowing down website, on the site WordPress.org Forums:
Hi, is this something you still need help with?

12 months ago

Posted a reply to Page View call dramatically slowing down website, on the site WordPress.org Forums:
Hi, So it looks like you are still using Groundhogg version 1.3. Updated to version…

12 months ago

Posted a reply to Failed to connect. Error: [CLOSED] IMAP connection broken (server response), on the site WordPress.org Forums:
Yes, as long as you setup the relevant bounce back address using the IMAP connection…

12 months ago

Posted a reply to Failed to connect. Error: [CLOSED] IMAP connection broken (server response), on the site WordPress.org Forums:
The IMAP connection is NOT for sending email, but for reading Bouncebacks from an inbox.…

12 months ago

Posted a reply to problem saving email with image, on the site WordPress.org Forums:
If you decide to upgrade please contact us and we will prorate your upgrade. :)…

1 year ago

Posted a reply to problem saving email with image, on the site WordPress.org Forums:
Hi there, This is not an issue we've seen before. There is not enough information…

1 year ago

Posted a reply to 20190810 Gmail sync, on the site WordPress.org Forums:
These features are currently not available. You can request them as additions here >> Suggest…

1 year ago

Posted a reply to 20190810 Showing Contacts their Records, on the site WordPress.org Forums:
No there is not. This is for security reasons.

1 year ago

Posted a reply to 20190810 Multiple users with Groundhogg, on the site WordPress.org Forums:
Hi, Yes, you would use a tool like https://en-ca.wordpress.org/plugins/user-role-editor/ to add custom roles to specific…

1 year ago

Posted a reply to 20190810 Configuring Groundhogg as Ticket System, on the site WordPress.org Forums:
This is really not Groundhogg's purpose. There are really great support solutions out there. If…

1 year ago

Posted a reply to Replace Form Builder?, on the site WordPress.org Forums:
HI, the form builder is actually a step directly within the funnel builder. you simply…

1 year ago

Posted a reply to Replace Form Builder?, on the site WordPress.org Forums:
We will not be replacing the form builder since it's really just meant to "get…

1 year ago