WordPress.org

Posted a reply to The Best Wp Image Compression Plugin!, on the site WordPress.org Forums:
Hi Bobby, we love to hear that you like the plugin! Happy compressing!

2 weeks ago

Posted a reply to Backup Images Before Optimization Feature, on the site WordPress.org Forums:
Hi Luke, Thank you for your suggestions! Allowing compression of images outside of the media…

2 weeks ago

Posted a reply to Can’t activate my account, on the site WordPress.org Forums:
Hi zhart, Thank you for your message. That is odd, it's possible that there is…

3 weeks ago

Posted a reply to Ver 3.20 freezes the site, on the site WordPress.org Forums:
Hi @corincorvus Sorry to hear you're also having issues. Would it be possible for you…

4 weeks ago

Posted a reply to Will the plugin be updated to use the new filter in WP 5.3, on the site WordPress.org Forums:
Hi Luke, Sorry for the delayed response. In the current version of the plugin we're…

2 months ago

Posted a reply to Getting Latest error: Error while connecting: HTTP/2 stream 0 was not closed…, on the site WordPress.org Forums:
See response in the duplicate thread: https://wordpress.org/support/topic/getting-latest-error-error-while-connecting-http-2-stream-0-was-not-closed-2/

2 months ago

Posted a reply to Getting Latest error: Error while connecting: HTTP/2 stream 0 was not closed…, on the site WordPress.org Forums:
Hi, thank you for reaching out to us! I am sorry to hear that you…

2 months ago

Posted a reply to Show scaled imatge in WP Bakery, on the site WordPress.org Forums:
Hi! Thank you for reaching out to us. If you have plug-ins that generate image…

2 months ago

Posted a reply to Disabling Smart cropping?, on the site WordPress.org Forums:
Hi ceol, Thank you for reaching out! If you have enabled the "Resize" option in…

2 months ago

Posted a reply to Latest error: Error while connecting: Empty reply from server (#52), on the site WordPress.org Forums:
Hi @soniclegacy, Does this happen consistently with the same image? If so, would you be…

2 months ago

Posted a reply to Massive performance issues, on the site WordPress.org Forums:
Hi @jugoh, We indeed have had an issue with WooCommerce. This should be fixed in…

2 months ago

Posted a reply to Massive performance issues, on the site WordPress.org Forums:
Hi @jugoh, Thanks for the info! This is very helpful. In case the second option…

2 months ago

Posted a reply to No Developer API email or key, on the site WordPress.org Forums:
Hi @jpb7184, I'm sorry for the (very) slow response, we missed your ticket. For future…

2 months ago

Posted a reply to a total of all compressable files, on the site WordPress.org Forums:
Hi @tenserd, Thanks for the nice words! You can view how many images and image…

2 months ago

Posted a reply to Massive performance issues, on the site WordPress.org Forums:
Hi @shelterboxuk and @jugoh, We are still investigating this issue, but any information you could…

2 months ago

Posted a reply to some major bug, unhelpful customer support, on the site WordPress.org Forums:
Hi Matt, We’re sorry to read that you’ve become this frustrated with the plugin. I…

2 months ago

Posted a reply to photo compression not only in the media library?, on the site WordPress.org Forums:
It is the same plugin regardless if you stick to 500 free compressions each month…

2 months ago

Posted a reply to photo compression not only in the media library?, on the site WordPress.org Forums:
Hi @ketman Indeed, our plugin only compresses the photos that are located in the media…

2 months ago

Posted a reply to Ver 3.20 freezes the site, on the site WordPress.org Forums:
Hi Christopher, Does the problem occur typically for very large images or does it also…

3 months ago

Posted a reply to Minify images again manually, on the site WordPress.org Forums:
Hi @mattce I am not too sure that I follow. Which button are you reffering…

3 months ago

Posted a reply to Ver 3.20 freezes the site, on the site WordPress.org Forums:
Hi Christopher, Is it possible for you to ssh into your server and do a…

3 months ago

Posted a reply to Greek translation, on the site WordPress.org Forums:
Hi @developit, Thanks for the translations! We will have a look at them and let…

3 months ago

Posted a reply to Massive performance issues, on the site WordPress.org Forums:
Hi @shelterboxuk, To be able to investigate the issue we require a bit more information:…

3 months ago

Posted a reply to Plugin causing significant CPU usage, on the site WordPress.org Forums:
Hi @connorhsm I have been trying to reproduce this error, but can not. You said…

3 months ago

Posted a reply to ADMIN VS. SITE USERS, on the site WordPress.org Forums:
Hi @damndramaqueen TinyPNG allows you to compress up to 500 images for free each month.…

4 months ago

Posted a reply to Plugin causing significant CPU usage, on the site WordPress.org Forums:
Hi @connorhsm We are sorry to hear that you are experiencing issues! This does sound…

4 months ago

Posted a reply to Image size remains the same after compressed, on the site WordPress.org Forums:
Hello nicknick80, Sorry we could not get back to you sooner. Great to hear that…

4 months ago

Posted a reply to Compress original image, on the site WordPress.org Forums:
Correct!

4 months ago

Posted a reply to Compress original image, on the site WordPress.org Forums:
Hi there, Let me try to clarify it a bit! When you select all sizes…

4 months ago

Posted a reply to Compress original image, on the site WordPress.org Forums:
Hi there, WordPress saves the resized images with a standard engine which does not optimize…

4 months ago

Posted a reply to Possible WooCommerce Conflict, on the site WordPress.org Forums:
Hi! Sorry for the lack of recent updates. I have just tested scenario's that caused…

4 months ago

Posted a reply to Ver 3.20 freezes the site, on the site WordPress.org Forums:
Hi Antonv, Thanks for reaching out to us. I’ve tried to reproduce the problem by…

5 months ago

Posted a reply to Internal Error: Gateway Timeout, on the site WordPress.org Forums:
Hi @mohsinworld, We have made some improvements to the services in the last 2 weeks…

6 months ago

Posted a reply to Can’t choose different sizes when uploading, on the site WordPress.org Forums:
@erzwo Hi, Are you referring to the Image sizes settings with the checkboxes? Are your…

7 months ago

Posted a reply to Internal Error: Gateway Timeout, on the site WordPress.org Forums:
@mattce Hi, We are currently investigating a problem with slower API performance during peak hours.…

7 months ago

Posted a reply to Internal Error: Gateway Timeout, on the site WordPress.org Forums:
@archimedes144 Hi Alex, Sorry to hear this. Could you also contact us on support@tinify.com? Also,…

7 months ago

Posted a reply to Compatibility with theme head slider, on the site WordPress.org Forums:
Hi, Unfortunately, it's practically very difficult for a plugin to identify images that are already…

8 months ago

Posted a reply to Compress new images in the background is not working, on the site WordPress.org Forums:
Hi Taropaa, Some plugins are not compatible with the background compression settings. Mainly plugins that…

8 months ago

Posted a reply to Internal server error, on the site WordPress.org Forums:
Hi Whanklee, My apologies for the late response. Usually an internal server error is a…

8 months ago

Posted a reply to Error while connecting: HTTP/2 stream O was not closed cleanly: PROTOCOL ERROR (, on the site WordPress.org Forums:
Hi, Can you please send us an email at support@tinypng.com with some more information on…

8 months ago

Posted a reply to Error while connecting: HTTP/2 stream O was not closed cleanly: PROTOCOL ERROR (, on the site WordPress.org Forums:
Hi @angelrabbit, There can be various different reasons for getting these errors. It can be…

9 months ago

Posted a reply to An email has been sent with a link to activate your account, on the site WordPress.org Forums:
Hi @semperaye and @jenwhitedesign, Could you please send us an email to support@tinypng.com and a…

9 months ago

Posted a reply to Exclude individual photos from compression?, on the site WordPress.org Forums:
Hi Florian, Unfortunately the only way to reverse a compression is by deleting and re-uploading…

9 months ago

Posted a reply to An email has been sent with a link to activate your account, on the site WordPress.org Forums:
Hi @semperaye and @jenwhitedesign Could you try downloading an older version and installing this to…

9 months ago

Posted a reply to Cannot compress again after plugin settings change, on the site WordPress.org Forums:
Hi @tasoskoukhotmailcom We are sorry to hear that your are struggling to compress images. Could…

9 months ago

Posted a reply to Webp?, on the site WordPress.org Forums:
Hi @bookfinder At the moment there are no plans for webp support, but this might…

9 months ago

Posted a reply to Compress new images during upload. Frontend, on the site WordPress.org Forums:
Hi @vguns If you go to settings and choose to compress new images in the…

9 months ago

Posted a reply to Possible WooCommerce Conflict, on the site WordPress.org Forums:
Hi, You can still leave on "Compress new images in the background" and it will…

9 months ago