Posted a reply to Small question about TinyPNG and images, on the site WordPress.org Forums:
Hi @weslleysim, Thanks for reaching out! When you upload an image to the web interface,…

Posted a reply to How can I disable some image sizes being created?, on the site WordPress.org Forums:
Hi Sean, The TinyPNG plugin does not create or add any thumbnail sizes, it just…

Posted a reply to How can I disable some image sizes being created?, on the site WordPress.org Forums:
Hi Sean! Thanks for getting in touch! The new Media settings will only take effect…

Posted a reply to Schedule Compression?, on the site WordPress.org Forums:
Hi Jay! Thanks for your question. We do not support scheduling the compressions to run…

Posted a reply to Keep compressed images on deactivation, on the site WordPress.org Forums:
Hi Paul, Thank you for your message! When you compress your images with the TinyPNG…

Posted a reply to Very little compression, on the site WordPress.org Forums:
Hi there,   Thanks for reaching out! The TinyPNG compression algorithm is designed to optimize images…

Posted a reply to Developer API, on the site WordPress.org Forums:
Hi there, The API key must be private and it should not be shared on…

Posted a reply to Developer API, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! The Developer API has a pay-per-compression billing. You can…

Posted a reply to Preserve metadata is not working! It is removing image metadata all time, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! Sadly, it is not possible to restore the meta-data…

Posted a reply to Incompatibility (WP Offload Media Lite, W3 Total Cache), on the site WordPress.org Forums:
Hi @johanguse, Thank you for your message. We will add another vote for WP offload…

Posted a reply to Animated webp’s Cause Error, on the site WordPress.org Forums:
Hi @jjopllin, Thank you for your kind words. Sadly, currently, Tinify does not support animated…

Posted a reply to Perfect, on the site WordPress.org Forums:
Thank you for your kind words! This makes me so happy that the next round…

Posted a reply to Remove the annoying marketing messag, on the site WordPress.org Forums:
Thanks for your message. The message is not a marketing message. The API key is…

Posted a reply to I am still new to this., on the site WordPress.org Forums:
Hi @ruthiez1, Hope you are well! We have received your support tickets and we were…

Posted a reply to Wordfence Warning, on the site WordPress.org Forums:
Hi Dick, Thanks for contacting us! You can see the same difference in our public…

Posted a reply to Media Library says 0 sizes compressed., on the site WordPress.org Forums:
Hi there! Sorry to hear that you are experiencing issues with the plugin. We'd be…

Posted a reply to Incompatibility (WP Offload Media Lite, W3 Total Cache), on the site WordPress.org Forums:
Hi @ronaldoedy, Thanks for reaching out! Sadly, the WP offload plugin has changed its way…

Posted a reply to Does your plugin auto-generate webp for non-webp images?, on the site WordPress.org Forums:
Hi @jeriss, Thanks for reaching out! The TinyPNG WordPress plugin can optimize your Jpeg, PNG,…

Posted a reply to Bulk image optimization, on the site WordPress.org Forums:
Hi! When using the bulk optimization tool, you will need to keep this page open.…

Posted a reply to Bulk image optimization, on the site WordPress.org Forums:
Hi, Thank you for reaching out to us, I'm sorry to hear that you're experiencing…

Posted a reply to Lower resolution images with larger file size than the original, on the site WordPress.org Forums:
Indeed, browsers can (and will) also dynamically change the size at which an image is…

Posted a reply to Lower resolution images with larger file size than the original, on the site WordPress.org Forums:
Thank you! Reposting our reply here for transparency's sake: I'll try to explain a bit…

Posted a reply to Lower resolution images with larger file size than the original, on the site WordPress.org Forums:
Hi, thank you for reaching out to us! That is an interesting problem, would you…

Posted a reply to Does not compress when I upload Image from fronted, on the site WordPress.org Forums:
We have no specific experience with Gravity Forms and its ability to upload images. Some…

Posted a reply to Resize the original image not work, on the site WordPress.org Forums:
Hi Barbora, Thanks for reaching out to us! The settings that you describe should be…

Posted a reply to Plugin should be evaluated for deprecated jQuery, on the site WordPress.org Forums:
Hi ecvlev, Thanks for the heads up! We'll check it and release an update when…

Posted a reply to Uploading time, on the site WordPress.org Forums:
Hi! Thank you for reaching out to us! There could be a number of reasons…

Posted a reply to Compress image via PHP, on the site WordPress.org Forums:
Hi Xaver, Thanks for writing! No, at the moment there is not a simple method…

Posted a reply to Incorrect call to Tiny_Image::compress() from Tiny_Plugin, on the site WordPress.org Forums:
Hi Matt, Thanks for the feedback! You're right. There is no need to pass along…

Posted a reply to Public Git repo?, on the site WordPress.org Forums:
Hi Matt, Thanks for writing! You can find a link to the repository on github…

Posted a reply to Some images automatically compressing while others are not, on the site WordPress.org Forums:
Hi, Thanks for writing! I completely understand the confusion. The compress images in the background…

Posted a reply to Urgent: Issue in compressing custom sized thumbnail, on the site WordPress.org Forums:
Hi, Thanks for the additional information! Let's see if we can figure out the cause…

Posted a reply to Urgent: Issue in compressing custom sized thumbnail, on the site WordPress.org Forums:
Hi! When an image size says “not in use” then this means it may have…

Posted a reply to Problem compressing pure white, on the site WordPress.org Forums:
Hi! Thanks for your message. Would you be able to send us the original files…