Posted a reply to Preserve metadata is not working! It is removing image metadata all time, on the site WordPress.org Forums:
Hi there, Thanks for reaching out! Sadly, it is not possible to restore the meta-data…

6 days ago

Posted a reply to Incompatibility (WP Offload Media Lite, W3 Total Cache), on the site WordPress.org Forums:
Hi @johanguse, Thank you for your message. We will add another vote for WP offload…

6 days ago

Posted a reply to Animated webp’s Cause Error, on the site WordPress.org Forums:
Hi @jjopllin, Thank you for your kind words. Sadly, currently, Tinify does not support animated…

1 week ago

Posted a reply to Perfect, on the site WordPress.org Forums:
Thank you for your kind words! This makes me so happy that the next round…

2 weeks ago

Posted a reply to Remove the annoying marketing messag, on the site WordPress.org Forums:
Thanks for your message. The message is not a marketing message. The API key is…

3 weeks ago

Posted a reply to I am still new to this., on the site WordPress.org Forums:
Hi @ruthiez1, Hope you are well! We have received your support tickets and we were…

3 weeks ago

Posted a reply to Wordfence Warning, on the site WordPress.org Forums:
Hi Dick, Thanks for contacting us! You can see the same difference in our public…

1 month ago

Posted a reply to Media Library says 0 sizes compressed., on the site WordPress.org Forums:
Hi there! Sorry to hear that you are experiencing issues with the plugin. We'd be…

3 months ago

Posted a reply to Incompatibility (WP Offload Media Lite, W3 Total Cache), on the site WordPress.org Forums:
Hi @ronaldoedy, Thanks for reaching out! Sadly, the WP offload plugin has changed its way…

3 months ago

Posted a reply to Does your plugin auto-generate webp for non-webp images?, on the site WordPress.org Forums:
Hi @jeriss, Thanks for reaching out! The TinyPNG WordPress plugin can optimize your Jpeg, PNG,…

3 months ago

Posted a reply to Bulk image optimization, on the site WordPress.org Forums:
Hi! When using the bulk optimization tool, you will need to keep this page open.…

4 months ago

Posted a reply to Bulk image optimization, on the site WordPress.org Forums:
Hi, Thank you for reaching out to us, I'm sorry to hear that you're experiencing…

4 months ago

Posted a reply to Lower resolution images with larger file size than the original, on the site WordPress.org Forums:
Indeed, browsers can (and will) also dynamically change the size at which an image is…

7 months ago

Posted a reply to Lower resolution images with larger file size than the original, on the site WordPress.org Forums:
Thank you! Reposting our reply here for transparency's sake: I'll try to explain a bit…

7 months ago

Posted a reply to Lower resolution images with larger file size than the original, on the site WordPress.org Forums:
Hi, thank you for reaching out to us! That is an interesting problem, would you…

7 months ago

Posted a reply to Does not compress when I upload Image from fronted, on the site WordPress.org Forums:
We have no specific experience with Gravity Forms and its ability to upload images. Some…

8 months ago

Posted a reply to Resize the original image not work, on the site WordPress.org Forums:
Hi Barbora, Thanks for reaching out to us! The settings that you describe should be…

9 months ago

Posted a reply to Plugin should be evaluated for deprecated jQuery, on the site WordPress.org Forums:
Hi ecvlev, Thanks for the heads up! We'll check it and release an update when…

10 months ago

Posted a reply to Uploading time, on the site WordPress.org Forums:
Hi! Thank you for reaching out to us! There could be a number of reasons…

11 months ago

Posted a reply to Compress image via PHP, on the site WordPress.org Forums:
Hi Xaver, Thanks for writing! No, at the moment there is not a simple method…

11 months ago

Posted a reply to Incorrect call to Tiny_Image::compress() from Tiny_Plugin, on the site WordPress.org Forums:
Hi Matt, Thanks for the feedback! You're right. There is no need to pass along…

12 months ago

Posted a reply to Public Git repo?, on the site WordPress.org Forums:
Hi Matt, Thanks for writing! You can find a link to the repository on github…

12 months ago

Posted a reply to Some images automatically compressing while others are not, on the site WordPress.org Forums:
Hi, Thanks for writing! I completely understand the confusion. The compress images in the background…

12 months ago

Posted a reply to Urgent: Issue in compressing custom sized thumbnail, on the site WordPress.org Forums:
Hi, Thanks for the additional information! Let's see if we can figure out the cause…

12 months ago

Posted a reply to Urgent: Issue in compressing custom sized thumbnail, on the site WordPress.org Forums:
Hi! When an image size says “not in use” then this means it may have…

12 months ago

Posted a reply to Problem compressing pure white, on the site WordPress.org Forums:
Hi! Thanks for your message. Would you be able to send us the original files…

1 year ago

Posted a reply to TinyPNG shows different initial size amount, on the site WordPress.org Forums:
Hi! Thanks for your report. We'd love to investigate further. Could you send an email…

1 year ago

Posted a reply to Images not automatically compressed when uploaded through the block editor, on the site WordPress.org Forums:
Thanks a lot for the extended testing, and sharing your results! It is definitely very…

1 year ago

Posted a reply to Images not automatically compressed when uploaded through the block editor, on the site WordPress.org Forums:
Sorry for the delay! Hereby a response to your questions. To process images in the…

1 year ago

Posted a reply to Images not automatically compressed when uploaded through the block editor, on the site WordPress.org Forums:
Hi, Thanks for all the updates! Good to hear that you managed to figure out…

1 year ago

Posted a reply to Images not automatically compressed when uploaded through the block editor, on the site WordPress.org Forums:
Hi, Thanks for the updates. That explains why we're not able to reproduce that part…

1 year ago

Posted a reply to Images not automatically compressed when uploaded through the block editor, on the site WordPress.org Forums:
Hi, Thanks for reporting! We're able to reproduce the issue you report for the "Compress…

1 year ago

Posted a reply to compression not working on existing jpeg/png, on the site WordPress.org Forums:
Hi, Thank you for reaching out to us, I'm sorry to hear that you're experiencing…

1 year ago

Posted a reply to Generating images in AVIF format, on the site WordPress.org Forums:
Hi Martin, Thanks for your great suggestion and for providing the extra information! Supporting AVIF…

1 year ago

Posted a reply to Skip compression for WooCommerce Product Files, on the site WordPress.org Forums:
Hi there! Currently, we do not have plans to implement filters, for automatically excluding images…

1 year ago

Posted a reply to Skip compression for WooCommerce Product Files, on the site WordPress.org Forums:
Good morning! Thank you for reaching out. Sadly we do not provide a filter functionality…

1 year ago

Posted a reply to BOGUS, on the site WordPress.org Forums:
Good morning @tamlyne, Thank you for contacting us. and sorry for the inconvenience. When you…

1 year ago

Posted a reply to Settings, in the background or during upload, on the site WordPress.org Forums:
Hi, That sounds really odd indeed. We found the following thread on the Wordpress forums…

1 year ago

Posted a reply to Settings, in the background or during upload, on the site WordPress.org Forums:
Hi there, The difference between “Compress new images in the background (Recommended)” and “Compress new…

1 year ago

Posted a reply to API can´t connect, on the site WordPress.org Forums:
Hi, Good to hear that it worked out in the end. Happy compressing!

1 year ago

Posted a reply to Original not always overwritten, on the site WordPress.org Forums:
Hi, Thanks for writing! Wordpress added a feature in 5.3 that automatically creates a "-scaled"…

1 year ago