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  • Member Since: May 19th, 2015
  • Website: tinify.com
  • Find me on:
  • Posted a reply to Remove transparency, on the site WordPress.org Forums:
    Hi Yannis, Thanks for your message! Unfortunately, it's not possible to remove the transparency of…

    2 days ago

  • Posted a reply to What is the price?, on the site WordPress.org Forums:
    Hi there, We'd be happy to answer your questions. How many images will be compressed…

    1 month ago

  • Posted a reply to Original Image Compression Settings, on the site WordPress.org Forums:
    Hi there, WordPress added a feature in 5.3 that automatically creates a “-scaled” version of…

    1 month ago

  • Posted a reply to Not working with wordpress version 5.6.2, on the site WordPress.org Forums:
    Hi there, We are not able to reproduce the issue using the 5.6.2 version of…

    2 months ago

  • Posted a reply to plugin vs Tiny webpage, on the site WordPress.org Forums:
    Hi there, Thanks for reaching out! The compression engine tries to find the optimal compression…

    2 months ago

  • Posted a reply to Paid Tinify invoice but it’s not recognised!, on the site WordPress.org Forums:
    Hi there, The WordPress plugin makes use of the Developer API service. It has a…

    2 months ago

  • Posted a reply to Some images automatically compressing while others are not, on the site WordPress.org Forums:
    Hi again, Thanks for the additional information. We've looked further into this issue and it…

    2 months ago

  • Posted a reply to невозможно зарегистрироваться, on the site WordPress.org Forums:
    Hi there, Sorry to hear that you are having issues signing up for the service.…

    3 months ago

  • Posted a reply to Error while connecting: Failed to connect to api.tinify.com port 443: Connection, on the site WordPress.org Forums:
    Hi there, Sorry to hear that you are having issues with the plugin. This error…

    3 months ago

  • Posted a reply to Main image is not compressed, on the site WordPress.org Forums:
    Hi there, Thanks for reaching out. We’d be happy to look into this. Would it…

    4 months ago

  • Posted a reply to Compression not working on existing and new images, on the site WordPress.org Forums:
    Hi Kevin, Thanks for reaching out. We'd be happy to look into this. Would it…

    5 months ago

  • Posted a reply to Error while connecting: Failed to connect to api.tinify.com port 443: Connection, on the site WordPress.org Forums:
    Glad to hear that the issue is solved! Have a great day!

    5 months ago

  • Posted a reply to Error while connecting: Failed to connect to api.tinify.com port 443: Connection, on the site WordPress.org Forums:
    Hi there, Tara from eastvillageagency.com has contacted us yesterday reporting this issue. Did she forward…

    5 months ago

  • Posted a reply to Simply awesome!, on the site WordPress.org Forums:
    Hi there, Thank you for your kind words! We're happy to hear that you enjoy…

    5 months ago

  • Posted a reply to Best image optimization plugin, on the site WordPress.org Forums:
    Hi there, We're glad to hear that you are happy with the plugin. If you…

    6 months ago

  • Posted a reply to No API, on the site WordPress.org Forums:
    Hi there, Thanks for reaching out. Sorry to hear that the sign-up didn't go as…

    6 months ago

  • Posted a reply to PHP Notice: unserialize, on the site WordPress.org Forums:
    Hi there, Unfortunately you are the first person to report this issue so we can't…

    9 months ago

  • Posted a reply to Backup original file, on the site WordPress.org Forums:
    Hi there, The TinyPNG plugin will replace original images with a compressed version so please…

    9 months ago

  • Posted a reply to website down after using bulk optimization, on the site WordPress.org Forums:
    We’re sorry to hear that you’re not satisfied with the plugin. If you have more…

    10 months ago

  • Posted a reply to Error: call to undefined function mb_strimwidth(), on the site WordPress.org Forums:
    Hi @kayliems, Do you remember what the last action was before this error message appeared?…

    10 months ago

  • Posted a reply to Disabled Bulk images processing, reached 500 images in 3 days, on the site WordPress.org Forums:
    Hi @hexaae, Thank you for reconsidering your review star rating. Have a good day!

    10 months ago

  • Posted a reply to Manually selecting images for compression, on the site WordPress.org Forums:
    Hello Ben! To compress your images manually in the Media Library, you need to select…

    11 months ago

  • Posted a reply to Estimated cost, on the site WordPress.org Forums:
    Hi, Our estimated cost is based on compressions; 1 image = 1 compression. However with…

    1 year ago

  • Posted a reply to Unset image sizes still appear in settings, on the site WordPress.org Forums:
    HI, Yes sorry for the confusion, it will only optimise images that already exist and…

    1 year ago

  • Posted a reply to Unset image sizes still appear in settings, on the site WordPress.org Forums:
    Hi, When you use intermediate_image_sizes_advanced it only filters the image sizes automatically generated when uploading…

    1 year ago

  • Posted a reply to Include WP-CLI support, on the site WordPress.org Forums:
    Hi luke, We will keep this in mind and if it receives enough interest we…

    1 year ago

  • Posted a reply to Include WP-CLI support, on the site WordPress.org Forums:
    Hi Luke, Thank you for your suggestion. Can you share with us what would your…

    1 year ago

  • Posted a reply to Will the plugin be updated to use the new filter in WP 5.3, on the site WordPress.org Forums:
    Hi Luke, We are planning on updating the plugin to use wp_generate_attachment_metadata.

    1 year ago

  • Posted a reply to Compressing all images even when not set in settings, on the site WordPress.org Forums:
    Hi there, "If your plugin is active, the Thumbnail image is 12.3kB, if I deactivate…

    1 year ago

  • Posted a reply to Error and Taking Too Much Time, on the site WordPress.org Forums:
    Hi Mohsin, I am sorry for the inconvenience. Could you please send a mail to…

    2 years ago

  • Posted a reply to Chose which images optimize, on the site WordPress.org Forums:
    Hello Susannefrei, Unfortunately, we don't have a way to not optimize uploaded images this means…

    2 years ago

  • Posted a reply to Internal Error: Gateway Timeout, on the site WordPress.org Forums:
    Hi Mark, We would be happy to help could you please send your php info…

    2 years ago

  • Posted a reply to 2 error “Your monthly limit has been exceeded (HTTP 429/TooManyRequests)” and .., on the site WordPress.org Forums:
    Hi Elfnon, Is it possible that you have a free account? If this is the…

    2 years ago

  • Posted a reply to Error while connecting: Failed to connect to api.tinify.com port 443: Connection, on the site WordPress.org Forums:
    Hi @amirhrezf, The error message indicated that your server is not able to reach our…

    2 years ago

  • Posted a reply to Woocommerce compatibility?, on the site WordPress.org Forums:
    Hi there, It is compatible with Woocommerce. You will get to choose which image sizes…

    2 years ago

  • Posted a reply to CDN flush after optimizing?, on the site WordPress.org Forums:
    Hi, Thank you for the kinds words! Currently, we do not have a workflow that…

    2 years ago

  • Posted a reply to Great Tool!, on the site WordPress.org Forums:
    Always good to hear from our happy customers! Happy Compressing!

    3 years ago

  • Posted a reply to Plugin skips 640×480 images, on the site WordPress.org Forums:
    Hi iftemplar, You seem to have the right settings for compressing the original images. We've…

    4 years ago

  • Posted a reply to Exelent plugin!!!, on the site WordPress.org Forums:
    Thank you for the support! We’re glad you like the plugin.

    4 years ago

  • Posted a reply to Bulk Optimize only PNGs, on the site WordPress.org Forums:
    This seems appropriate, glad we could be of help!

    4 years ago

  • Posted a reply to Was great, now more trouble than it’s worth., on the site WordPress.org Forums:
    Hi Doug, Thank you for the suggestion, but as it happens the explanation already is…

    4 years ago

  • Posted a reply to PHP Notice with plugin GS Only PDF Preview, on the site WordPress.org Forums:
    Hi there, and thanks for the screenshot, it makes things considerably clearer. The code for…

    4 years ago

  • Posted a reply to HTTP Error, on the site WordPress.org Forums:
    Not yet, but we’ll keep this thread informed.

    4 years ago

  • Posted a reply to PHP Notice with plugin GS Only PDF Preview, on the site WordPress.org Forums:
    Thank you. I’m afraid that’s not enough information to diagnose the problem, but we’ll see…

    4 years ago

  • Posted a reply to Bulk Optimize only PNGs, on the site WordPress.org Forums:
    Hi, We don’t currently support this use case, but if you want to give it…

    4 years ago

  • Posted a reply to JPEG is poor quality after compression, on the site WordPress.org Forums:
    Hi pixie2012, We don’t seem to have receive your images, could you please re-send them,…

    4 years ago

  • Posted a reply to Dashboard Widget JS Dependency Issue, on the site WordPress.org Forums:
    Hi Jason, Many thanks for the bug report, that is much appreciated! We’ll look into…

    4 years ago

  • Posted a reply to Cannot Activate the Plugin, on the site WordPress.org Forums:
    Hi, Thank you for contacting us, and sorry to hear you’re having issues using the…

    4 years ago

  • Posted a reply to PHP Notice with plugin GS Only PDF Preview, on the site WordPress.org Forums:
    Hi Hrohh, Thank you for the report, however in order to best help you we…

    4 years ago

  • Posted a reply to Latest Update Breaks Media Upload, on the site WordPress.org Forums:
    Hi gcugamoylan, We have tried to reproduce your error with multiple WordPress and PHP installations…

    4 years ago