Thu P. a11n
@thup90 on WordPress.org and Slack
- Member Since: June 12th, 2016
Contribution History
Thu P. a11n’s badges:- Plugin Developer
- Test Contributor
- Translation Contributor
- Translation Editor
- WordCamp Organizer
- WordCamp Speaker
-
Posted a reply to Customise the text in the standard MailPoet page, on the site WordPress.org Forums:
Hi there, Which page are you looking to customize exactly? There are a few ways… -
Posted a reply to Waiting for support for 4 days, on the site WordPress.org Forums:
Hi there, I checked your domain and saw that it had a high-risk score of… -
Posted a reply to How to set up an automation with custom field birthday, on the site WordPress.org Forums:
Hi there, I've checked and MailPoet doesn't have a trigger that can fire on a… -
Posted a reply to Captcha page, on the site WordPress.org Forums:
Hi there, We don't have any code example for you to use in order to… -
Posted a reply to MailPoet causes site to crash, on the site WordPress.org Forums:
Hi there, As this error is related to the third-party plugin, please post the issue… -
Posted a reply to Fatal Error blocking installation, on the site WordPress.org Forums:
Hi there, Please share the fatal error you're seeing on your site. Additionally, I'd recommend… -
Posted a reply to Captcha page, on the site WordPress.org Forums:
Hi there, When the MailPoet plugin is installed, a new row is added to the… -
Posted a reply to Super plugin, on the site WordPress.org Forums:
Thanks for your feedback! I'm glad to hear you're enjoying using MailPoet! :) -
Posted a reply to Mailpoet not working, on the site WordPress.org Forums:
Hi there, We're helping you with these questions via our support ticket channel. So I'm… -
Posted a reply to Mailpoet Prevents User Role of Administrator from being added to subsciber list, on the site WordPress.org Forums:
Hi Bill, Dual user roles is not something that MailPoet supports out of the box.… -
Posted a reply to Newsletter sent but not received, on the site WordPress.org Forums:
Hi there, To investigate further, can you please send us the following information. Please redact… -
Posted a reply to Mailpoet strings translation issues (translation in string is set), on the site WordPress.org Forums:
Hi there, Can you share a screenshot of where this string is located? You could… -
Posted a reply to Huge actionscheduler_actions db table with mailpoet actions, on the site WordPress.org Forums:
Hi there, The trigger action ( mailpoet/cron/daemon-trigger) that every time the Action Scheduler runs, it checks… -
Posted a reply to Fatal error / PostFieldsFactory, on the site WordPress.org Forums:
Hi there, Thanks for sharing the log with us! I see that this error is… -
Posted a reply to Fatal error / PostFieldsFactory, on the site WordPress.org Forums:
Hi there, Do you have the fatal error log? If so, could you please share… -
Posted a reply to Fatal error class subscriber not found, on the site WordPress.org Forums:
Hi there, It looks like this error is related to this plugin: https://wordpress.org/plugins/add-on-woocommerce-mailpoet/ Can you… -
Posted a reply to Missing Database Table ‘wp_mailpoet_settings’ after Update to 5.1.1, on the site WordPress.org Forums:
Hi Tristan, Thanks for reporting to us. I have not seen another report about this.… -
Posted a reply to I can’t access the mail poet website., on the site WordPress.org Forums:
Hi there, Have you tried resetting your password from this page: https://account.mailpoet.com/reset -
Posted a reply to An error has happened while performing a request, the server has responded with, on the site WordPress.org Forums:
Hi there, We are not able to replicate this issue from our end. It seems… -
Posted a reply to The sender address is not an authorized sender domain., on the site WordPress.org Forums:
Hi @doylegirl, Per our forum guidelines, please start your own thread and include information about… -
Posted a reply to Needs Correction | Error Message for Checkbox and Radio Button, on the site WordPress.org Forums:
Hi there, I'm glad to hear the update fixed this issue. Thanks for letting us… -
Posted a reply to Fix Appreciated | PHP Deprecation (Suppression) Notice, on the site WordPress.org Forums:
Hi there, I'm glad to hear the issue is resolved with with our recent plugin… -
Posted a reply to key is not valid, on the site WordPress.org Forums:
Hi Sylvana, Do you see one of these errors when validating your key: https://kb.mailpoet.com/article/319-known-errors-when-validating-a-mailpoet-key? If… -
Posted a reply to MailPoet Stops Attachments via Contact Form 7, on the site WordPress.org Forums:
Hi there, I hope you found the previous reply helpful. We haven't heard back from… -
Posted a reply to testing mailpoet is unneccessary complicated, on the site WordPress.org Forums:
Hi there, Confirmation emails can only be sent from the admin by the site owner… -
Posted a reply to “Fatal Error: Uncaught Exception”, on the site WordPress.org Forums:
Hi Ryan, Thanks for reporting this issue. Our developers are looking into it. It looks… -
Posted a reply to Bad, on the site WordPress.org Forums:
Hi @mnooogo, We appreciate your feedback however this doesn't seem to be a widespread issue.… -
Posted a reply to fatal error, on the site WordPress.org Forums:
Hi there, I understand you encountered an error when uploading the plugin. It seems this… -
Posted a reply to sign up confirmation vs automation edit template subscribtion confirmation, on the site WordPress.org Forums:
Hi there, You can check our guide here on setting up MailPoet for a multi-lingual… -
Posted a reply to MailPoet Does Not Recognize Captcha as Required Field, on the site WordPress.org Forums:
Hi there, As mentioned in another topic, we have prioritization to make sure more urgent… -
Posted a reply to Needs Correction | Error Message for Checkbox and Radio Button, on the site WordPress.org Forums:
Hi there, Thanks for providing the detailed feedback and correction! Our developers do prioritize fixing… -
Posted a reply to Great Plugin | Slow or Inefficient Support, on the site WordPress.org Forums:
Hi there, Thanks for your feedback! We'd greatly appreciate if you could add your feature… -
Posted a reply to error establishing a database connection, on the site WordPress.org Forums:
Hi @gesundegeschenke, Do you still see this message after increasing the PHP settings? Could you… -
Posted a reply to fatal error, on the site WordPress.org Forums:
Hi there, Can you try removing the hello.php plugin completely? If you can't do this… -
Posted a reply to when i upload video the url change into http and the site shows insecure, on the site WordPress.org Forums:
Have you updated the site url and WordPress url recently? If so, can you try… -
Posted a reply to after update to 6.5.4, plugin list is empty, on the site WordPress.org Forums:
Hi there, I can't seem to replicate this issue from my site with the same… -
Posted a reply to Перенос товаров если сайт не работает, on the site WordPress.org Forums:
Hi there, Please help me, how can I export goods from shopengien if my website… -
Posted a reply to Woo + Ebay Integration, on the site WordPress.org Forums:
Hi there, We're resolving the issue with you and CedCommerce in a support ticket. As… -
Posted a reply to 4.27 critical error, on the site WordPress.org Forums:
Hi @esther0708, As each site is unique, can you open your own forum thread so… -
Posted a reply to Welcome mail tab is disappered, on the site WordPress.org Forums:
Hi there, The Welcome email is now under the "Automations" tab. You can click on… -
Posted a reply to Why no SPF? – surely Gmail will reject!, on the site WordPress.org Forums:
Hi there, I understand you want to know about adding SPF record. If you use a… -
Posted a reply to MS 365 and MailPoet, on the site WordPress.org Forums:
Hi @alishamcshaw, As long as you use an email address from your own domain, like… -
Posted a reply to MS 365 and MailPoet, on the site WordPress.org Forums:
Hi there, We don't recommend sending from free or personal email addresses. The reason is… -
Posted a reply to confirmation emails not sending, on the site WordPress.org Forums:
Hi there, I understand your confirmation emails are not being sent. To investigate further, can… -
Posted a reply to Where is shortcode?, on the site WordPress.org Forums:
Hi there, Thanks for confirming that your site doesn't show the block due to customizations.… -
Posted a reply to Feature Request – Dark Theme Support for Google reCAPTCHA, on the site WordPress.org Forums:
Hi there, I hope you found the previous reply helpful. As you don't have further… -
Posted a reply to Feature Request – Dark Theme Support for Google reCAPTCHA, on the site WordPress.org Forums:
Hi there, Thank you for your feedback. I'm glad you find the plugin helpful! We'd… -
Posted a reply to MailPoet Woocommerce checkout email not received, on the site WordPress.org Forums:
Hi @lapotiere, I understand you use MailPoet to send WooCommerce emails and emails appear to… -
Posted a reply to Perfect, on the site WordPress.org Forums:
Hi there, Thank you for the review. I'm glad to hear MailPoet is working well… -
Posted a reply to MailPoet Woocommerce Emails not sending, on the site WordPress.org Forums:
Hi there, When you set up an automated email to be sent to a WooCommerce…
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