Thu P. a11n (@thup90) – WordPress user profile

Member Since: June 12th, 2016
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Plugin Developer
Test Contributor
Translation Contributor
Translation Editor
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Posted a reply to JS Error when trying to set a background color, on the site WordPress.org Forums:
Hi @neverything, I'm glad to hear that you were able to resolve the issue and…
11 hours ago
Posted a reply to Woocommerce cart abandonment automation not working, on the site WordPress.org Forums:
Hi @kove, Thanks for confirming that the automation used to work. If you're testing using…
1 day ago
Posted a reply to Mailpoet Email Sending Paused, on the site WordPress.org Forums:
Hi there, Thanks for testing and confirming the issue doesn't happen with a MailPoet form.…
4 weeks ago
Posted a reply to Can’t add or move columns to some parts of the newsletter, on the site WordPress.org Forums:
Hi there, I’m glad to hear that the previous reply was helpful! Thanks for letting…
4 weeks ago
Posted a reply to Uploading Subscriber List, on the site WordPress.org Forums:
Hi there, Are you uploading the list via a CSV file? If so, when importing…
4 weeks ago
Posted a reply to Image not showing on pop up, on the site WordPress.org Forums:
Hi there, Thanks for sharing the report. I noticed WordPress and MailPoet versions are quite…
4 weeks ago
Posted a reply to How to modify layout of form fields on the Edit subscriber page?, on the site WordPress.org Forums:
Hi there, At the moment, there is not a built-in way to re-order the custom…
1 month ago
Posted a reply to Mailpoet logs deletion, on the site WordPress.org Forums:
Hi there, Sounds like a plan. I trust this pointed you to the right direction.…
1 month ago
Posted a reply to [NSFW] High Server Utilization Due to MailPoet SQL Query – Assistance Needed, on the site WordPress.org Forums:
Hi @rajeshverma69, Thanks for confirming you're already using Linux cron. Can you please send us…
1 month ago
Posted a reply to Reappear form after page reload to show even if closed, on the site WordPress.org Forums:
Hi there, I'm glad this resolved your question. Thanks for letting us know :)
1 month ago
Posted a reply to Reappear form after page reload to show even if closed, on the site WordPress.org Forums:
Hi there, Sorry for the confusion! To clarify, if you have the "Show every" setting…
1 month ago
Posted a reply to Images in my MailPoet newsletter are appearing as downloadable, on the site WordPress.org Forums:
Hi Julie, I'm glad to hear you were able to find a workaround for this.…
1 month ago
Posted a reply to instant subscription limit, on the site WordPress.org Forums:
Hi there, That happens because we don’t allow too many subscriptions with the same IP…
1 month ago
Posted a reply to Exception: Invalid API endpoint, on the site WordPress.org Forums:
Hi @cfm168, Thanks for confirming that MailPoet is still working find despite the error persists.…
2 months ago
Posted a reply to MailPoet not generating actual file to download when exporting subcriber list?, on the site WordPress.org Forums:
Hi there, Thanks for sharing the report. As a first step, please make sure all…
2 months ago
Posted a reply to Problem with the newsletter task scheduler (cron), on the site WordPress.org Forums:
Hi there, I'm glad to hear you no longer receive the error emails. Since you…
2 months ago
Posted a reply to Images are not displaying, on the site WordPress.org Forums:
Hi Bernard, Thanks for letting us know that you found the culprit and sharing your…
2 months ago
Posted a reply to Problem with the newsletter task scheduler (cron), on the site WordPress.org Forums:
Hi there, Thanks for the update. We'll stand by for more information you find from…
2 months ago
Posted a reply to Rate Limit Exceeded, on the site WordPress.org Forums:
Hi there, There are limits on how many preview emails you can send from the…
2 months ago
Posted a reply to Images in my MailPoet newsletter are appearing as downloadable, on the site WordPress.org Forums:
Hi Julie, Thanks for confirming the issue is with gmail. Feel free to get back…
2 months ago
Posted a reply to Mailpoet not sending transactional emails due to recipient not subscriber, on the site WordPress.org Forums:
Hi there, To investigate further, can you please send us the following information: A screenshot…
2 months ago
Posted a reply to set up, on the site WordPress.org Forums:
Hi there, You can select Others (widget) under the Form placement section, like this: https://d.pr/i/WbLHhg…
2 months ago
Posted a reply to images are not displaying, on the site WordPress.org Forums:
Hi @blecreateur, You might have encountered the same issue, however each site's setup is different,…
2 months ago
Posted a reply to Gumroad Integration, on the site WordPress.org Forums:
Hi there, I couldn't find an integration between Gumroad and MailPoet. However, you might contact…
2 months ago
Posted a reply to Tables not showing in mail, on the site WordPress.org Forums:
Hi Mark, Thanks for voting for the idea. I don't have an ETA of when…
2 months ago
Posted a reply to reCaptcha being displayed twice, on the site WordPress.org Forums:
Hi Daniel, Thanks for confirming that the Kadence theme is the culprit. Third-party themes are…
2 months ago
Posted a reply to After installing plugin, homepage is blank, on the site WordPress.org Forums:
Hi there, I'm glad to hear you found the culprit and thanks for sharing that…
2 months ago
Posted a reply to After installing plugin, homepage is blank, on the site WordPress.org Forums:
Hi there, I understand it seems like MailPoet is causing your homepage to go blank.…
2 months ago
Posted a reply to MailPoet Plugin Crashing My Website, on the site WordPress.org Forums:
Hi there, I understand there is an issue with MailPoet causing your website to crash.…
2 months ago
Posted a reply to Tables not showing in mail, on the site WordPress.org Forums:
Hi there, Thanks for reporting this issue. MailPoet's Post Notification email currently doesn't support tables.…
2 months ago
Posted a reply to Bug in Mailpoet – visual issue, on the site WordPress.org Forums:
Hi there, I'm glad to hear the update worked for you. Thanks for letting us…
2 months ago
Posted a reply to Problem with the newsletter task scheduler (cron), on the site WordPress.org Forums:
Hi there, The error message you're seeing indicates that cron might not be functioning correctly.…
3 months ago
Posted a reply to Pop Up On Mobile is distorted, on the site WordPress.org Forums:
Hi again, I’m glad to hear that you solved it! Thanks for letting us know…
3 months ago
Posted a reply to Popup not working, on the site WordPress.org Forums:
Hi there, I replied to your other forum thread about the same issue here: https://wordpress.org/support/topic/mailpoet-popup-not-working/…
3 months ago
Posted a reply to Mailpoet popup not working, on the site WordPress.org Forums:
Hi there, I understand the slide-in form doesn't display correctly and you have trouble with…
3 months ago
Posted a reply to Pop Up On Mobile is distorted, on the site WordPress.org Forums:
Hi there, Thanks for getting back to us! To clarify, the form doesn't automatically scale…
3 months ago
Posted a reply to Include an index that link to html anchors in newsletter, on the site WordPress.org Forums:
Hi there, Unfortunately, our editor doesn’t support anchor links at the moment. You're welcome to…
3 months ago
Posted a reply to Include an index that link to html anchors in newsletter, on the site WordPress.org Forums:
Hi there, Unfortunately, our editor doesn’t support anchor links at the moment. You're welcome to…
3 months ago
Posted a reply to Exception: Invalid API endpoint, on the site WordPress.org Forums:
Hi there, I'm glad to hear reinstalling the plugin worked. Thanks for letting us know!
3 months ago
Posted a reply to Total disregard for multilingualism, on the site WordPress.org Forums:
Hi again, Thanks for sharing the information. Our developer confirmed that we were in touch…
3 months ago
Posted a reply to Total disregard for multilingualism, on the site WordPress.org Forums:
Hi there, I understand the difficulty in making the two plugins to work together and…
3 months ago
Posted a reply to How many subscribers on self sending, on the site WordPress.org Forums:
Hi there, Your MailPoet's subscriber limit is based on your plan's subscriber limit and not…
3 months ago
Posted a reply to a lot of mail from support, on the site WordPress.org Forums:
Hi there, I checked and it seems your system sent an automated message that says…
3 months ago
Posted a reply to Template editor fails on Post notifications, on the site WordPress.org Forums:
Hi there, I understand you want to add text or spacer in between two Automatic…
3 months ago
Posted a reply to New Plugin for MailPoet and SMTP Plugin Compatibility 🎉, on the site WordPress.org Forums:
Hi there, I'm glad to hear your plugin supports MailPoet emails. Thanks for the update…
3 months ago
Posted a reply to I can’t send the form I set up in MailPoet, on the site WordPress.org Forums:
Hi there, To investigate further, can you please send us the following information? Please redact…
3 months ago
Posted a reply to thieves, on the site WordPress.org Forums:
Hi Annie, It seems there might be a confusion here. I see you have two…
3 months ago
Posted a reply to Verify DNS, on the site WordPress.org Forums:
Hi there, If you have never used DMARC for your domain, we recommend starting with…
4 months ago
Posted a reply to Images disappears on mobile, on the site WordPress.org Forums:
Hi there, If you add an image background to your form, it will not display…
8 months ago
Posted a reply to persistent PHP error alert fails to clear, on the site WordPress.org Forums:
Hi there, "Invalid API endpoint" typically means that the API endpoint URL that was provided…
8 months ago

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