Thu P. a11n
@thup90 on WordPress.org and Slack
- Member Since: June 12th, 2016
Contribution History
Thu P. a11n’s badges:- Plugin Developer
- Translation Contributor
- Translation Editor
- WordCamp Organizer
- WordCamp Speaker
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Posted a reply to high CPU consumption, on the site WordPress.org Forums:
Hi there, I'm glad to hear you've been able to resolve the issue. Thanks for… -
Posted a reply to woo-payments multi-currency rounds starting/base prices, on the site WordPress.org Forums:
Hi @jarekt, I'm afraid the Quickforget link was no longer available. Can you directly copy/… -
Posted a reply to high CPU consumption, on the site WordPress.org Forums:
Hi there, Thank you for your feedback on Pinterest for WooCommerce. I understand there was… -
Posted a reply to Great customer support, on the site WordPress.org Forums:
I'm glad to hear you enjoy WooCommerce and are happy with our support. Thank you… -
Posted a reply to woocommerce update failed but then it’s ok 2!, on the site WordPress.org Forums:
Hi Daniele, Thanks for letting us know. Do keep us posted on what your host… -
Posted a reply to WooCommerce Analytics show totally wrong numbers and data wont reset, on the site WordPress.org Forums:
Hi there, I understand that you deleted order data, however Analytics is still showing the… -
Posted a reply to The Plugin Failed, on the site WordPress.org Forums:
Hi there, Thank you for trying our suggestions! To investigate further, please contact us at… -
Posted a reply to Product Vendors plugin not paying out commission, on the site WordPress.org Forums:
Hi there, Support for Product Vendors is provided via our premium support channel. Please contact… -
Posted a reply to item missing – Please check the block reason: “old.contact, on the site WordPress.org Forums:
Hi there, To investigate further, could you please share a copy of your site’s System… -
Posted a reply to Wp admin emails work fine but Woocommerce mails don’t, on the site WordPress.org Forums:
Hi there, I'm glad you've found the solution. It's a very strange issue indeed. Thanks… -
Posted a reply to Wp admin emails work fine but Woocommerce mails don’t, on the site WordPress.org Forums:
Hi there, I understand you seem to have gone through the troubleshooting steps with a… -
Posted a reply to Order status changed from Pending payment to Failed., on the site WordPress.org Forums:
Hi there, I've checked the logs but there was no error that I could see.… -
Posted a reply to Display in-line credit card icons, on the site WordPress.org Forums:
Hi there, To enable the inline icons, you could enable the new Checkout experience in… -
Posted a reply to How to change buy button link to go to product page before adding to cart, on the site WordPress.org Forums:
Hi there, This is a fairly complex development topic. I’m going to leave it open… -
Posted a reply to WooCommerce downloads with no remaining downloads are still available, on the site WordPress.org Forums:
Hi there, Sure, for security reasons, please don't share your credentials in the forum. Please… -
Posted a reply to Shipping information/calculation won’t show, on the site WordPress.org Forums:
Hi there, I see the Shop page has no products yet: https://dev.scratchgolfballs.com.au/shop/ Can you try… -
Posted a reply to Broken & Expired Links in plugin’s settings pages, on the site WordPress.org Forums:
Hi there, I'm glad you're happy with our plugin! I just wanted to report a… -
Posted a reply to Woocommerce and wordpress emails not arriving, on the site WordPress.org Forums:
Hi there, As a first step, please go through our documentation for troubleshooting steps when… -
Posted a reply to WooCommerce downloads with no remaining downloads are still available, on the site WordPress.org Forums:
Hi there, Thank you for the screenshot! Could you try File Download method setting to… -
Posted a reply to Order Confirmation Emails Denied By Rules, on the site WordPress.org Forums:
Hi there, This error might not be related since it happened a while ago, has… -
Posted a reply to Shipping cost not adding to manual order, on the site WordPress.org Forums:
Hi @eviebpat, I did a test by adding a shipping fee to my site which… -
Posted a reply to How to create second (hidden) SKU number for internal purposes, on the site WordPress.org Forums:
Hi there, I hope you found the previous reply helpful. I'm going to mark this… -
Posted a reply to Prices are not sycing, on the site WordPress.org Forums:
Hi Bogdan, It looks like there's an incompatibility issue between Facebook for WooCommerce and Woo… -
Posted a reply to I can’t see VAT include price after complete the order, on the site WordPress.org Forums:
Hi there, I reviewed your screenshots and it looks like after you marked the order… -
Posted a reply to No shipping label options visible anymore, on the site WordPress.org Forums:
Hi @sisterhoodagenda, I checked your site and Jetpack connection and saw this error message: Debug… -
Posted a reply to Cannot sync product catalog, on the site WordPress.org Forums:
Hi @junix75, To investigate further, could you please share a copy of your site’s System… -
Posted a reply to Increase font size on single products but dont want it to change the areas., on the site WordPress.org Forums:
Hi @sagejohn, It seems that you're using the Woodmart theme, for custom CSS, I'd recommend… -
Posted a reply to Lost Connection, on the site WordPress.org Forums:
Hi @mattbarnesjr , To investigate further, could you please share a copy of your site’s… -
Posted a reply to when i open the website , this message come , how i will know what is the issue, on the site WordPress.org Forums:
Hi @hamwde1993, First of all, you can bring the site back up by disabling the… -
Posted a reply to haveing issue with woocommerce, on the site WordPress.org Forums:
Hi @viji421, Thank you for sending over the logs. I see multiple errors from other… -
Posted a reply to products by shortcode are not in column with the storefront?, on the site WordPress.org Forums:
Hi @nuswaibah, Sometimes Elementor doesn't work well with WooCommerce shortcodes. As this is a third-party… -
Posted a reply to products by shortcode are not in column with the storefront?, on the site WordPress.org Forums:
Hi @nuswaibah, It seems you might be using Elementor editor to add this shortcode, correct?… -
Posted a reply to products by shortcode are not in column with the storefront?, on the site WordPress.org Forums:
Hi @nuswaibah, Could you please share a copy of your site’s System Status? You can… -
Posted a reply to Statistics totals not correct, on the site WordPress.org Forums:
Hi @pipoulito, To investigate further, please contact us at WooCommerce.com > My Account > Support.… -
Posted a reply to There was an error loading your merchant center product review request status, on the site WordPress.org Forums:
Hi @kevin787, To help with your issue better, could you create a separate forum thread?… -
Posted a reply to Variable products display as simple products, on the site WordPress.org Forums:
Hi there, I understand there's an issue with variable products turning into simple products, and… -
Posted a reply to Delete product from facebook catalog, on the site WordPress.org Forums:
Hi there, I understand you're trying to delete removed WooCommerce products from Facebook. I'd recommend… -
Posted a reply to Woocommerce not registering orders, on the site WordPress.org Forums:
Hi there, I understand Facebook Ad Manager is registering purchases that don’t show up on… -
Posted a reply to PHP Warnings in logs – illegal offset, on the site WordPress.org Forums:
Hi there, I understand you've been seeing PHP warnings for Facebook for WooCommerce. To investigate… -
Posted a reply to “Featured Product” Broken Background Image, on the site WordPress.org Forums:
Hi there, The alt text seems to be generated automatically. I understand you don't need… -
Posted a reply to Default Product Description, on the site WordPress.org Forums:
Hi there, It's not possible to sync the short description at this time. However, I… -
Posted a reply to Facebook Woocommerce not connecting, on the site WordPress.org Forums:
Hi @kelom, Thank you for sharing your experience with the issue! In order to assist… -
Posted a reply to What happens when everything switches over to Blocks, on the site WordPress.org Forums:
Hi there, At this time, we only have Cart and Checkout blocks which are still… -
Posted a reply to Promotions channel option not showing for France, on the site WordPress.org Forums:
Hi there, I don't see a plan to add this feature for other countries outside… -
Posted a reply to Facebook for WooCommerce the plugin has been updated and our basket is no longer, on the site WordPress.org Forums:
Hi there! Could you share your System Status Report, it would help us to understand… -
Posted a reply to shipping classes, on the site WordPress.org Forums:
Hi there, What would happen when both items in category 1 & 2 are in… -
Posted a reply to All items show out of stock on facebook, on the site WordPress.org Forums:
Hi there, If the products aren’t being updated on Facebook on your store, it could… -
Posted a reply to Stock not updating & products not syncing, on the site WordPress.org Forums:
Hi there! I understand there are issues with syncing stock and new products. Yes, I'd… -
Posted a reply to Product sync issues, on the site WordPress.org Forums:
Hi there, Please contact us at WooCommerce.com > My Account > Support. You may need… -
Posted a reply to Cant disable messenger in plugin settings anymore., on the site WordPress.org Forums:
Hi @eaec, I'm glad you found the response helpful! Feel free to get back to…
Contributor
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Woo Viet - WooCommerce for Vietnam
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Support Rep
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Action Scheduler
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Braintree for WooCommerce Payment Gateway
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Facebook for WooCommerce
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MailPoet - Newsletters, Email Marketing, and Automation
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Pinterest for WooCommerce
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WooCommerce Amazon Pay
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WooCommerce Blocks
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WooCommerce PayPal Checkout Payment Gateway
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WooPayments - Fully Integrated Solution Built and Supported by Woo
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