Profiles

Posted a reply to Classic Editor box is not visible, on the site WordPress.org Forums:
Hi, We only support the default Biographical info box, we don't have support for Polylang…

Posted a reply to Issue when logged in as admin, on the site WordPress.org Forums:
Hi, Sorry to hear about the issue. We do have checks in place to only…

Posted a reply to Redirection working for a bit then breaking, on the site WordPress.org Forums:
What you’re describing is almost certainly related to caching on the server side. Since the…

Posted a reply to Double script loading, on the site WordPress.org Forums:
The only reason I could think of is that a login form exists on the…

Posted a reply to WPML, on the site WordPress.org Forums:
It's been on our ToDo list for quite some time now, we just didn't get…

Posted a reply to Conflict with Wordfence 2FA, on the site WordPress.org Forums:
Hi, It's released :)

Posted a reply to Conflict with Wordfence 2FA, on the site WordPress.org Forums:
Thanks for letting us know! An update should be released with the fix by tomorrow…

Posted a reply to Plugin Conflict with Site Kit by Google, on the site WordPress.org Forums:
Sorry, I tried replicating it again but couldn't. I'll have to close this as can't…

Posted a reply to User can go to payment process without google recaptcha verification on checkout, on the site WordPress.org Forums:
Hi, We are pushing the update today/tomorrow, sorry for the delay.

Posted a reply to {text_clean} doesn’t strip HTML tags (again), on the site WordPress.org Forums:
Hi, Yes, it seems like that update got lost at some point, sorry. We will…

Posted a reply to No website access for WordPress subscribers, on the site WordPress.org Forums:
Hi, I have tested both role whitelisting and username whitelisting and did not see any…

Posted a reply to Are you a human? Please solve: translation, on the site WordPress.org Forums:
Sorry, but we don't have an integration for that. It's on our ToDo list.

Posted a reply to Very easy to use with the csv import, on the site WordPress.org Forums:
Awesome, we're happy to hear that! :)

Posted a reply to reCaptcha not showing on registration page/form, on the site WordPress.org Forums:
Just plain Elementor, no addons for the registration form? Normally any sort of for needs…

Posted a reply to Trigger reCAPTCHA for PayPal integration, on the site WordPress.org Forums:
Thanks for the clarification, I didn't know the exact process either but I assumed it…

Posted a reply to Question About Script/JS Support in Maintenance Page, on the site WordPress.org Forums:
Great! Happy you still found it useful :)

Posted a reply to Question About Script/JS Support in Maintenance Page, on the site WordPress.org Forums:
Sorry, but no, we do not support JavaScript due to security concerns :(

Posted a reply to Trigger reCAPTCHA for PayPal integration, on the site WordPress.org Forums:
The way I understood it (probably because we were already working to add this) was…

Posted a reply to Fully resetting site title, WordPress address…?, on the site WordPress.org Forums:
Well, WordPress address, site address need to stay the same otherwise the website won't be…

Posted a reply to Plugin Conflict with Site Kit by Google, on the site WordPress.org Forums:
Hi have tested on a few of my test website with SiteKit 1.173.0 and External…

Posted a reply to reCAPTCHA verification failed: browser-error, on the site WordPress.org Forums:
I'm not sure, it might be a conflict with something. Please press F12 to open…

Posted a reply to User can go to payment process without google recaptcha verification on checkout, on the site WordPress.org Forums:
We will push an update to further protect the payment process in the next couple…

Posted a reply to Why moment.js in 2026?, on the site WordPress.org Forums:
Hi, It's only used as part of Chart.js ... but you are right and we…

Posted a reply to Plugin Conflict with Site Kit by Google, on the site WordPress.org Forums:
Hi, In the Exceptions tab of External Links Settings, for the "Apply settings on" option,…

Posted a reply to Works great and support is very helpful, on the site WordPress.org Forums:
Thank you! 😊

Posted a reply to ERROR: reCAPTCHA verification failed on Login Page, on the site WordPress.org Forums:
No problem, thanks for letting us know! If you have a minute, please leave a…

Posted a reply to How to stop 404 logging or clean log?, on the site WordPress.org Forums:
The free version by default only logs the last 50 404s in an option key…

Posted a reply to Database table not clearing, on the site WordPress.org Forums:
Awesome! If you have a minute, please leave a review. It’s what keeps support going.…

Posted a reply to Database table not clearing, on the site WordPress.org Forums:
Hi, Each tab (Lockdowns and Failed Logins) have their own button to clear the log.…

Posted a reply to ERROR: reCAPTCHA verification failed on Login Page, on the site WordPress.org Forums:
It must be a conflict with something. Do you have any other security plugins installed?

Posted a reply to Plugin PHP Warnings, on the site WordPress.org Forums:
Hi, Sorry, we have replied to your support email as this forum is only for…

Posted a reply to Contact Form 7, on the site WordPress.org Forums:
Hi, Sorry to hear about the issue. This forum is only for the free version.…

Posted a reply to PHP 8.4 – 8.5, on the site WordPress.org Forums:
Yes, we will have an update released this week :)

Posted a reply to How do I force a page I designed to display in under construction mode?, on the site WordPress.org Forums:
We have fixed the issue in the latest version, but if you updated, the browser…

Posted a reply to Works great!, on the site WordPress.org Forums:
We're very happy to hear that! Thank you! :)

Posted a reply to Plugin blocks Mastodon messages/comments, on the site WordPress.org Forums:
I have added it to our ToDo list but we're a bit swamped at the…

Posted a reply to Website stuck in “Under Construction”, on the site WordPress.org Forums:
It was cache, seems like it cleared in the meantime :)

Posted a reply to If I disable the free GIFT WRAP plugin, I cant add any products to cart!, on the site WordPress.org Forums:
On the staging website there is a JS error in /wp-content/themes/shoptimizer/assets/js/single-product-ajax.js?ver=2.9.1(see screenshot https://prnt.sc/oiegr_iTseCp ) That…

Posted a reply to If I disable the free GIFT WRAP plugin, I cant add any products to cart!, on the site WordPress.org Forums:
Gift Wrap does not make any permanent changes. It's probably a cache issue. Make sure…

Posted a reply to Unable to enter settings, on the site WordPress.org Forums:
Thank you, we have found the issue, it was RTL related. We will push an…

Posted a reply to Unable to enter settings, on the site WordPress.org Forums:
Hi, Sorry to hear about the issue, but we have not had any other reports…

Posted a reply to Doesn’t work., on the site WordPress.org Forums:
Hi, That usually means cache has not cleared and is still showing the normal website.…

Posted a reply to [Bug] PHP Fatal error: Maximum execution time of 30 seconds exceeded, on the site WordPress.org Forums:
True, we will have it removed in the next update, thanks for pointing it out!…

Posted a reply to PHP Warning: Undefined array key “captcha_code”, on the site WordPress.org Forums:
Hi, That PHP warning is cut off ... usually there were a few more details…

Posted a reply to NOT working!, on the site WordPress.org Forums:
I'm sorry for the issue but 99% of the time that is caused by cache.…

Posted a reply to how to separate plugin from interfering with custom login page, on the site WordPress.org Forums:
Hi, Advanced Google reCAPTCHA is added to the default WordPress login form using the standard…

Posted a reply to Partial activation of my site, on the site WordPress.org Forums:
Hi, I don't think Under Construction is what you need for that as it will…

Posted a reply to query string parameter rewrite and redirect, on the site WordPress.org Forums:
You can do it in the PRO version by using a regex redirect. This forum…

Posted a reply to Spam Comments get in, on the site WordPress.org Forums:
Hi, No, Maintenance is not a security plugin. It replaces front end pages with the…

Posted a reply to Simple Local Avatars conflict, on the site WordPress.org Forums:
For Guest Authors you need to set the avatar when editing the post, when you…