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  • Member Since: May 26th, 2016
  • Location: USA
  • Website: projectarmy.net
  • Job Title: Support Hero
  • Employer: ProjectArmy
  • Find me on:

Bio

ProjectArmy provides managed WordPress hosting and on-demand WordPress services for non-technical users including bloggers, business owners, book authors, and journalists.

Tweet your forum post to @wpmedic for a quicker reply. We’re here to help.

Interests

WordPress, Support, Troubleshooting, Marketing

  • Posted a reply to ftp mamp wordpress filezilla, on the site WordPress.org Forums:
    You don’t need FTP to access files on your local machine using MAMP. All files…

  • Posted a reply to someone download data from my website with php script, on the site WordPress.org Forums:
    You should start with this article, it'll give you some advice on how to proceed:…

  • Posted a reply to Site Redirect, on the site WordPress.org Forums:
    @cliffyb keep us posted and don't forget to resolve this thread once it's good to…

  • Posted a reply to Menu drop-down getting cut off, on the site WordPress.org Forums:
    Add this inside Customizer to Additional CSS section, should fix your menu issue: body header.banner…

  • Posted a reply to Site Redirect, on the site WordPress.org Forums:
    @cliffyb So far, Google hasn't flagged your site as hacked. Most likely because they haven't…

  • Posted a reply to Site Redirect, on the site WordPress.org Forums:
    @tobifjellner thanks, I don't think I ever noticed it there. I'll use that in the…

  • Posted a reply to Site Redirect, on the site WordPress.org Forums:
    Yes, there is a redirect on your website specifically for Google's mobile UserAgent. I was…

  • Posted a reply to Cannot stop site from redirecting…, on the site WordPress.org Forums:
    If you can recover the database to one prior to the WPQD installation, that might…

  • Posted a reply to Pictures on Safari, on the site WordPress.org Forums:
    It looks like you're migrating from WordPress.com. Some of the image files are still being…

  • Posted a reply to Admin/edit page not working – showing only html tex/white background, on the site WordPress.org Forums:
    Let's check the errors you might have. Using Chrome browser, log in to your admin…

  • Posted a reply to Image aligns left in logged in view on front ed, on the site WordPress.org Forums:
    First, since you're using Autoptimize along with WP Rocket you need to make sure settings…

  • Posted a reply to An unexpected error occurred. Something may be wrong with WordPress.org or this, on the site WordPress.org Forums:
    You need to check your error log to see what's causing the error. It might…

  • Posted a reply to Home Page Featured Image Not Showing or Displayed, on the site WordPress.org Forums:
    When you took the website live, did you perform any search/replace on the domain? Or…

  • Posted a reply to Comments not showing on front end all of a sudden, on the site WordPress.org Forums:
    You should try disabling PMPro plugin to see if comments show up correctly. You can…

  • Posted a reply to Comments not showing on front end all of a sudden, on the site WordPress.org Forums:
    The comments on the post you mentioned are closed, which is different from being protected…

  • Posted a reply to Unable to access WP-Admin dashboard, on the site WordPress.org Forums:
    GoDaddy support can be pretty useless. If you're getting "We're sorry, you don't have permission…

  • Posted a reply to Adding encoded plugin to directory, on the site WordPress.org Forums:
    No, open source only and it must be GPL (or compatible) licensed. I highly recommend…

  • Posted a reply to Comments not showing on front end all of a sudden, on the site WordPress.org Forums:
    I'm seeing a lot of posts with closed comments. Is that normal? Can you show…

  • Created a topic, Upgrade FontAwesome to v5, on the site WordPress.org Forums:
    We noticed on one of our customer's websites that your…

  • Posted a reply to Account, website, all disappeared, on the site WordPress.org Forums:
    @accountbloccato who is your hosting provider?

  • Posted a reply to Account, website, all disappeared, on the site WordPress.org Forums:
    @t-p I think he's referring to Yandex instructions for verifying website ownership. @accountbloccato you're following…

  • Posted a reply to My WP site is hacked., on the site WordPress.org Forums:
    @speakingitout who is your hosting provider? If WordFence can't clean core files, there's a possibility…

  • Posted a reply to Chrome Browser: No spaces between bold text or text links, on the site WordPress.org Forums:
    Did you copy/paste that text from somewhere else? Try deleting that space in the editor…

  • Posted a reply to Malware found, on the site WordPress.org Forums:
    @tvoltz since infected files you listed were part of cache, that means you may still…

  • Posted a reply to Unable to log back into admin portal, on the site WordPress.org Forums:
    The error comes from Erovo plugin. It will not go away unless your disable it.…

  • Posted a reply to Chrome Browser: No spaces between bold text or text links, on the site WordPress.org Forums:
    It's the font related issue, it doesn't know how to render  . If you change…

  • Posted a reply to Getting 504 Error when trying to add images to page, on the site WordPress.org Forums:
    Happy to help.

  • Posted a reply to Disabling right click on ONE photo?, on the site WordPress.org Forums:
    When you activate plugin, it adds a menu option under Settings > Header and Footer.…

  • Posted a reply to Disabling right click on ONE photo?, on the site WordPress.org Forums:
    You'll need a plugin to insert a snippet of JavaScript code into the HEAD part…

  • Posted a reply to Getting 504 Error when trying to add images to page, on the site WordPress.org Forums:
    When you upload images in WordPress they are added to database too. Deleting via FTP…

  • Posted a reply to Error establishing a database connection, on the site WordPress.org Forums:
    Looks like your site is back up. Do you still need any help?

  • Posted a reply to Profiling gives conflicting results using wpcli, on the site WordPress.org Forums:
    You should post this question on GitHub, in case it's a bug: https://github.com/wp-cli/profile-command/issues

  • Posted a reply to Disabling right click on ONE photo?, on the site WordPress.org Forums:
    We can't provide a solution to disable clicks based on a sample URL. We need…

  • Posted a reply to Contact Form 7 down since WP 5.2 update!, on the site WordPress.org Forums:
    Have you tried enabling WordPress debugging to see if any errors show up? You can…

  • Posted a reply to Ищу помощника чтобы настроил обратную связь, on the site WordPress.org Forums:
    Try solution posted by this user: https://wordpress.org/support/topic/contact-form-not-sending-if-user-is-not-login/#post-9904929 Your form returns the same 401 error. This…

  • Posted a reply to Contact Form 7 down since WP 5.2 update!, on the site WordPress.org Forums:
    The problem is API endpoint returns 404: /wp-json/contact-form-7/v1/contact-forms/62/feedback/ 404 (Not Found) I don't know if…

  • Posted a reply to Image Frustration!, on the site WordPress.org Forums:
    OK great. It could have been cache, or some settings that got changed activating/deactivating plugins.…

  • Posted a reply to Logo not showing on home page, on the site WordPress.org Forums:
    You're welcome. Glad to see you got it working. Don't forget to mark this topic…

  • Posted a reply to Image Frustration!, on the site WordPress.org Forums:
    If your site is crashing without 512M limit, that means it's running out of memory.…

  • Posted a reply to Logo not showing on home page, on the site WordPress.org Forums:
    Go to Customizer, Layout > Header > Transparent Header Is the option "Different logo for…

  • Posted a reply to Image Frustration!, on the site WordPress.org Forums:
    Which theme and version do you have? We've used Newspaper theme by tagDiv without any…

  • Posted a reply to Logo not showing on home page, on the site WordPress.org Forums:
    Did you specify logo in the Customizer, under Layout > Header > Site Identity?

  • Posted a reply to Image Frustration!, on the site WordPress.org Forums:
    - Make sure everything is updated, including your theme - Make sure your PHP version…

  • Posted a reply to Missing ‘plugins’ from side menu, on the site WordPress.org Forums:
    @adamkeyes have you tried my advice yet?

  • Posted a reply to Upload error, on the site WordPress.org Forums:
    Your PHP error log should have some errors if relevant. cPanel hosting usually places it…

  • Posted a reply to Upload error, on the site WordPress.org Forums:
    Create a file called info.php in the public_html directory. Add this inside: <?php phpinfo(); ?>…

  • Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Wordfence Security - Firewall & Malware Scan] New malware virus?, on the site WordPress.org Forums:
    You need to make sure to upgrade to latest version of WP Live Chat. Prior…

  • Posted a reply to Login issue, on the site WordPress.org Forums:
    There's also a possibility. Glad to hear it's working now.

  • Posted a reply to Upload error, on the site WordPress.org Forums:
    It's possible an update to 5.2 corrupted some files. What you would need to do…

  • Posted a reply to New malware virus?, on the site WordPress.org Forums:
    Do you have WP Live Chat plugin installed by any chance? Looking at your website,…