Profiles

Posted a reply to 2.12: significant performance regression!, on the site WordPress.org Forums:
Hi @optimizingmatters and others: we're working on fixing this. An update with the fix is…

Posted a reply to Addition in the latest update degrades Spectra to a toy, on the site WordPress.org Forums:
Hi @orlandoo I just wanted to follow up and give you an update: We released…

Posted a reply to Addition in the latest update degrades Spectra to a toy, on the site WordPress.org Forums:
Feedback is absolutely accepted, and we will work on it.

Posted a reply to Addition in the latest update degrades Spectra to a toy, on the site WordPress.org Forums:
Hi @orlandoo, Thank you for taking the time to share your feedback regarding the "Quick…

Posted a reply to Reconsidering Brainstorm Force, on the site WordPress.org Forums:
Hello, this is Sujay, CEO of Brainstorm Force. Thank you for taking the time to…

Posted a reply to I get error -1 when updating the plugin, on the site WordPress.org Forums:
@paulborgbarthet --So sorry for the trouble. This article might help: https://wpastra.com/docs/resolve-update-failed-1-issue

Posted a reply to Astra Starter Templates Update error, on the site WordPress.org Forums:
Oh that's bad. If you have to FTP, you could deactivate the plugin from there.…

Posted a reply to Astra Starter Templates Update error, on the site WordPress.org Forums:
This article might help: https://wpastra.com/docs/resolve-update-failed-1-issue/

Posted a reply to Bad! Very bad!, on the site WordPress.org Forums:
Hi @catiapereiradesign Thank you for your feedback. We reply to everyone who reaches out to…

Posted a reply to Bad update, on the site WordPress.org Forums:
Thank you @vania2008 for confirming. Such a relief to me personally to know things are…

Posted a reply to Broke My Site, on the site WordPress.org Forums:
Hi @dialcm So sorry for the trouble. Be assured that we're here to help fix…

Posted a reply to update without warning, on the site WordPress.org Forums:
@cschallo Wow, I can understand the frustration. Even though we put effort to make this…

Posted a reply to Empty advanced column block in the backend, on the site WordPress.org Forums:
Hi @guygentil — I look forward to hearing from you on our helpdesk. Please share…

Posted a reply to amateurism at its best, on the site WordPress.org Forums:
Hey @cschallo @staartmees: We have fixed most of the reported issues in the latest release.…

Posted a reply to Display Conditions removed from the Advanced dropdown, on the site WordPress.org Forums:
Hi @poorwhite: In the latest update, we changed that Display Conditions options are now available…

Posted a reply to Beyond disappointed, on the site WordPress.org Forums:
@thedan1984: So sorry for the trouble. I understand your frustration and take full responsibility for…

Posted a reply to Bad update, on the site WordPress.org Forums:
@khai151619: So sorry for the trouble. Be assured that we're here to help fix this.…

Posted a reply to Bad update 2.0.2, on the site WordPress.org Forums:
Hi @eugeniotf: So sorry for the trouble. Be assured that we're here to help fix…

Posted a reply to Bad update!, on the site WordPress.org Forums:
@carloshmb So sorry for the trouble. Be assured that we're here to help fix this.…

Posted a reply to Empty advanced column block in the backend, on the site WordPress.org Forums:
@guygentil: Again, so sorry for the trouble. # Could you clear the cache and reload…

Posted a reply to Icon List block, on the site WordPress.org Forums:
Hi @doczimute It is a little difficult to understand the problem by looking at the…

Posted a reply to Bad update, on the site WordPress.org Forums:
Hello @vania2008 My sincere apologies for all the trouble. 1. Could you please clear the…

Posted a reply to Update messed up [fixed], on the site WordPress.org Forums:
Thank you so much for confirmation and updating the ratings @superclean Our team has put…

Posted a reply to Volvemos al problema, on the site WordPress.org Forums:
@topcomponentespc So sorry for the trouble. 1. Could you roll back to the previous version…

Posted a reply to Evitar a toda costa., on the site WordPress.org Forums:
Hello @cafelog So sorry for the trouble. 1. Could you roll back to the previous…

Posted a reply to Una de las peores experiencias a nivel de maquetador, on the site WordPress.org Forums:
Hello @iturriza So sorry for the trouble. 1. Could you roll back to the previous…

Posted a reply to Don’t Update!!! Non Aggiornate!!!, on the site WordPress.org Forums:
@lucabalestrazzi So sorry for the trouble. Have you guys tried rolling back to the previous…

Posted a reply to Update messed up, on the site WordPress.org Forums:
@superclean — I just wanted to reiterate what my colleague said and wanted to suggest…

Posted a reply to Latest update destroyed my website design, on the site WordPress.org Forums:
@tamfit So sorry for your experience and frustration. We take the responsibility and will work…

Posted a reply to AVOID!!, on the site WordPress.org Forums:
@amybabyreview + @tamfit: Have you guys tried rolling back to the previous version until we…

Posted a reply to MaxCDN discontinued, on the site WordPress.org Forums:
Hi @queenielow The file UAGBIcon.json is no more present in the latest version of the…

Posted a reply to My wishlist, on the site WordPress.org Forums:
Hi @ukandrzej Thank you for the suggestion. Did you read the latest changelog where we…

Posted a reply to Plugin auto updating to Spectra from UAG but auto-updates disabled, on the site WordPress.org Forums:
Hey @ukandrzej: This is strange. Perhaps, your host might be updating the plugin to the…

Posted a reply to Fatal la ultima actualización, on the site WordPress.org Forums:
Hello @hubcomco Version 2.0 is a massive release. We're sad that this update has caused…

Posted a reply to I did like the addon but they removed advanced columns, on the site WordPress.org Forums:
Hey @mbitswebcontent Thank you for sharing your opinion about the blocks we deprecated in the…

Posted a reply to update without warning, on the site WordPress.org Forums:
Hey @cschallo, We're sad that this update has caused you issues. Our team worked hard,…

Posted a reply to amateurism at its best, on the site WordPress.org Forums:
@staartmees - thank you for sharing your opinion and concerns about the blocks we deprecated…

Posted a reply to AVOID!!, on the site WordPress.org Forums:
We're sad that this update has caused you issues. Version 2.0 is a major release.…

Posted a reply to Terrible, on the site WordPress.org Forums:
We're sad that this update has caused you issues. Our team worked hard, tried its…

Posted a reply to Last update is a mess !, on the site WordPress.org Forums:
Hey guys, I just wanted to share an update: 1. We have identified and fixed…

Posted a reply to Increase in HTTP 405 Errors w/ 2.x, on the site WordPress.org Forums:
Thanks for the details @evit We will see if we're able to replicate it. Thank…

Posted a reply to Spectra update problems – my temporary fix, on the site WordPress.org Forums:
Hey guys, I just wanted to say; that we're sad that this update has caused…

Posted a reply to Increase in HTTP 405 Errors w/ 2.x, on the site WordPress.org Forums:
Hello @evit The problem you're describing is not yet on our list of "known issues."…

Posted a reply to Last update is a mess !, on the site WordPress.org Forums:
@sterndata I understand and thank you for volunteering and keeping the forums clean :)

Posted a reply to Not Good!, on the site WordPress.org Forums:
Hi @calebprenger85 Let me answer your questions below: # Rolling back is not a solution.…

Posted a reply to Last update is a mess !, on the site WordPress.org Forums:
@avz I would like to understand the issue you're having accurately. It could be different…

Posted a reply to Last update is a mess !, on the site WordPress.org Forums:
@oaz — We work as a team, and forums don't allow us to assign any…

Posted a reply to TOC issues after last update, on the site WordPress.org Forums:
Hi @765casper So sorry for the trouble. The problem you're describing is not yet on…

Posted a reply to Update has broken sites, on the site WordPress.org Forums:
Hi @delanthear — We believe we found an issue in the advanced columns block, and…