Profiles

Posted a reply to Auto play option?, on the site WordPress.org Forums:
Hi, Auto-play audio when your page loads is now banned by most desktop and mobile…

Posted a reply to Newest update causes fatal error, on the site WordPress.org Forums:
Hi,Thanks for reaching out. We have just released a hotfix for this, 2 minutes ago.…

Posted a reply to Unable to set playlist cover image in playlist editor in WordPress. Block mode, on the site WordPress.org Forums:
Hi, from what I understand, you dont see the section to set a playlist cover…

Posted a reply to Download opens in a new web page, on the site WordPress.org Forums:
Hello there, This is a pro feature and we can only answer questions related to…

Posted a reply to Vertical Center Align Play Button & Sound Wave, on the site WordPress.org Forums:
Hi,This would require custom CSS to achieve this. Could you please open a ticket at…

Posted a reply to Compatibility with Blubrry, on the site WordPress.org Forums:
Hi Keith,Could you please open a support ticket at https://support.sonaar.io and we will gladly check…

Posted a reply to PHP ERRORS and FIXES, on the site WordPress.org Forums:
Thanks. we have fixed it and we should release a plugin update this weekend or…

Posted a reply to can we remove the playlist song duration?, on the site WordPress.org Forums:
You are welcome

Posted a reply to Play a meditation in a loop, on the site WordPress.org Forums:
Hi,Since the continuous playback option is related to the pro version, please open a support…

Posted a reply to Different behavior on Android or Iphone, on the site WordPress.org Forums:
Hi,Since the continuous playback option is related to the pro version, please open a support…

Posted a reply to can we remove the playlist song duration?, on the site WordPress.org Forums:
Hi,Yes, we do have those options with the PRO version only.You can download the pro…

Posted a reply to PHP ERRORS and FIXES, on the site WordPress.org Forums:
Hi,Thanks for reporting. ​I can't seem to be able to reproduce it on my end.…

Posted a reply to Google Analytics Tracking Code, on the site WordPress.org Forums:
Hi,We dont connect to GA if you have not set your GA tracking code. So…

Posted a reply to How to replace the default wordpress Audio player?, on the site WordPress.org Forums:
Hi there, unfortunately we don't have a feature to replace the default wp player. You…

Posted a reply to Optional Track Information, kinda useless?, on the site WordPress.org Forums:
Hi, Could you please lodge a ticket at https://support.sonaar.io and we will work with you…

Posted a reply to PHP error with subscribe-to-comments-reloaded, on the site WordPress.org Forums:
Hi there, I've check and I cant reproduce the issue on my end im afraid.…

Posted a reply to [NSFW] How to add audio duration to shortcode generator, on the site WordPress.org Forums:
Hi, We don't support audio duration text for the audio feed URL when injecting MP3…

Posted a reply to 2 Questions About MP3 Player, on the site WordPress.org Forums:
Hi, Yes it should works. Over 30 000 websites uses our plugin. What does not…

Posted a reply to Error on post grid, on the site WordPress.org Forums:
Hi, For this kind of issue, could you please lodge a ticket at https://support.sonaar.io and…

Posted a reply to how to get the contents of the track, on the site WordPress.org Forums:
Hi, For this kind of request, please lodge a ticket at https://support.sonaar.io Thanks Sonaar

Posted a reply to Using A Url, on the site WordPress.org Forums:
Hi, Use the feed attribute. See this article for our shortcode and its attributes https://sonaar.io/docs/add-audio-player-with-shortcode/…

Posted a reply to Play button not showing on an iPhone, on the site WordPress.org Forums:
Hi, you are currently using plugin version 3.6 Please make sure to update it to…

Posted a reply to Letter Spacing – Need Custom CSS Please, on the site WordPress.org Forums:
Hi there, please open a support ticket at https://support.sonaar.io and our support team will assist.…

Posted a reply to Letter Spacing – Need Custom CSS Please, on the site WordPress.org Forums:
Could you please provide me your URL so I can check/reproduce the issue on my…

Posted a reply to Play icon replacement, on the site WordPress.org Forums:
Hi,We dont have an option for that im afraid. Perhaps you can use custom jquery…

Posted a reply to Error displaying player using gutenberg block, on the site WordPress.org Forums:
Thanks for reporting this. This will be fixed in the next plugin update.

Posted a reply to Song Title and Artist Name not showing, on the site WordPress.org Forums:
Hi, Unfortunately, we dont display/fetch the track title and artist name from this feed im…

Posted a reply to Letter Spacing – Need Custom CSS Please, on the site WordPress.org Forums:
Hi, please update your plugin to version 4.2. This should have been fixed in the…

Posted a reply to Member area, on the site WordPress.org Forums:
Hi,Yes this option is available with WooCommerce and our MP3 Audio Player Pro. You will…

Posted a reply to Issue with converted files, on the site WordPress.org Forums:
Duplicated of your previous ticket. here are the specs: Bit rate: 320kbpsSample Rate: 44.100kHzid3 tag…

Posted a reply to Issue with converted files, on the site WordPress.org Forums:
Make sure you use this encoding format Bit rate: 320kbpsSample Rate: 44.100kHzid3 tag v2.3format: MPEG-1,…