Posted a reply to Using A Url, on the site WordPress.org Forums:
Hi, Use the feed attribute. See this article for our shortcode and its attributes https://sonaar.io/docs/add-audio-player-with-shortcode/…

Posted a reply to Play button not showing on an iPhone, on the site WordPress.org Forums:
Hi, you are currently using plugin version 3.6 Please make sure to update it to…

Posted a reply to Letter Spacing – Need Custom CSS Please, on the site WordPress.org Forums:
Hi there, please open a support ticket at https://support.sonaar.io and our support team will assist.…

Posted a reply to Letter Spacing – Need Custom CSS Please, on the site WordPress.org Forums:
Could you please provide me your URL so I can check/reproduce the issue on my…

Posted a reply to Play icon replacement, on the site WordPress.org Forums:
Hi,We dont have an option for that im afraid. Perhaps you can use custom jquery…

Posted a reply to Error displaying player using gutenberg block, on the site WordPress.org Forums:
Thanks for reporting this. This will be fixed in the next plugin update.

Posted a reply to Song Title and Artist Name not showing, on the site WordPress.org Forums:
Hi, Unfortunately, we dont display/fetch the track title and artist name from this feed im…

Posted a reply to Letter Spacing – Need Custom CSS Please, on the site WordPress.org Forums:
Hi, please update your plugin to version 4.2. This should have been fixed in the…

Posted a reply to Member area, on the site WordPress.org Forums:
Hi,Yes this option is available with WooCommerce and our MP3 Audio Player Pro. You will…

Posted a reply to Issue with converted files, on the site WordPress.org Forums:
Duplicated of your previous ticket. here are the specs: Bit rate: 320kbpsSample Rate: 44.100kHzid3 tag…

Posted a reply to Issue with converted files, on the site WordPress.org Forums:
Make sure you use this encoding format Bit rate: 320kbpsSample Rate: 44.100kHzid3 tag v2.3format: MPEG-1,…

Posted a reply to Not able to play MP3 files, on the site WordPress.org Forums:
Hi, What is the MP3 URL by example so I can investigate what is wrong…

Posted a reply to The Events Calendar, Mp3 Audio Player Sonaar plugin conflict Critical site error, on the site WordPress.org Forums:
Hi,Sorry for the delay. Could you please submit a ticket in our helpdesk center and…

Posted a reply to Spelling mistake, on the site WordPress.org Forums:
Hi,Sorry for the delay. it looks like you have managed it to make it works.…

Posted a reply to How to hide the track numbers in front of the titles?, on the site WordPress.org Forums:
Hi, Add this css code in wp-admin > customize > additional css: .iron-audioplayer .number{ display:none;…

Posted a reply to Sonaar MP3 won’t play the next track in Safari on iPhone, on the site WordPress.org Forums:
Hi there, This is an issue with safari media center and not the plugin that…

Posted a reply to Crashed my website, on the site WordPress.org Forums:
Hi there, This should not happen indeed. You are the first user who report this.…

Posted a reply to Fatal error, on the site WordPress.org Forums:
Any update on this ?

Posted a reply to Play and Skip Buttons on Tablet overlapped, on the site WordPress.org Forums:
Hi, Please open a support ticket at https://support.sonaar.io and we will investigate on this. Thank…

Posted a reply to Incompatibility with GiveWP, on the site WordPress.org Forums:
This will be fixed in the next plugin update coming up next week

Posted a reply to Search for tracks not playlists, on the site WordPress.org Forums:
Hi, We are currently working on this feature to add a search tracklist shortcode/widget, as…

Posted a reply to Pagination for long playlist, on the site WordPress.org Forums:
Hello Webunicorn, With the pro version, we do have a scroll feature that enable a…

Posted a reply to Native audioplayer loads also.., on the site WordPress.org Forums:
Hi, Could you please lodge a ticket at https://support.sonaar.io and we will gladly check this…

Posted a reply to download option audio player sonaar, on the site WordPress.org Forums:
Hi, The call-to-action is only possible with our custom fields (posts) im afraid. On my…

Posted a reply to Does the plugin support RTL langauge?, on the site WordPress.org Forums:
Hi, Unfortunately, as much as I would love to help you, this feature is not…

Posted a reply to WordPress audio player also loads.., on the site WordPress.org Forums:
Hi, Could you please lodge a ticket at https://support.sonaar.io and we will gladly check this…

Posted a reply to Timeline Not Showing?, on the site WordPress.org Forums:
Hi, Sorry for the delay. I can fully see the timeline on your site. https://d.pr/i/m3VjMx…

Posted a reply to Store Link as Elementor Dynamic Tag, on the site WordPress.org Forums:
Hi, Could you please lodge a ticket at https://support.sonaar.io and we will gladly check this…

Posted a reply to External link text change, on the site WordPress.org Forums:
Hi, Are you using shortcode to embed the player? If so, use the attribute store_title_text="Available…

Posted a reply to shortcode not working, on the site WordPress.org Forums:
Hi, The sticky player with woocommerce products is a pro version. You will need the…

Posted a reply to Can’t see the player, on the site WordPress.org Forums:
Hi Please open a ticket on our helpdesk at https://support.sonaar.io We will need to investigate…

Posted a reply to Lyrics in shortcode, on the site WordPress.org Forums:
Hi, The lyric TTML feed must be added only via the playlist post...it cannot be…

Posted a reply to Plugin: MP3 Audio Player Not Working on Listen Now Button, on the site WordPress.org Forums:
Hi, This is a pro feature. If you have the pro version, kindly open a…

Posted a reply to Songs not more than 55 songs, on the site WordPress.org Forums:
Hi, this is a setting/limit set by your webserver. See this ticket for solution: https://sonaar.ticksy.com//ticket/2739970/…

Posted a reply to playlist, on the site WordPress.org Forums:
Here we dont do custom development but if you ask a WordPress developer, im sure…

Posted a reply to playlist, on the site WordPress.org Forums:
Hi, Unfortunately it will not populate it from a folder automatically. Sorry

Posted a reply to Doesn’t work when Polylang plugin is enabled, on the site WordPress.org Forums:
Hi there, It should work with Polylang plugin. Could you please elaborate on the issue…

Posted a reply to All my albums are gone, on the site WordPress.org Forums:
Thanks

Posted a reply to Track Date not showing/incorrect Date, on the site WordPress.org Forums:
Hi there, Unfortunately, we only display the playlist post creation date and not the date…

Posted a reply to Play a single mp3 without a playlist?, on the site WordPress.org Forums:
Hi there, You can use shortcode (or Elementor widget) and use the shortcode attributes called…

Posted a reply to Synthetic Waveform Progress Bar missing, on the site WordPress.org Forums:
Hi there, Sorry for the delay, What is your website URL so I can check…

Posted a reply to Player Filed Not showing, on the site WordPress.org Forums:
Hi, Dynamic custom fields are only supported in the Pro version. If you have the…

Posted a reply to mp4, on the site WordPress.org Forums:
Hi, MP4 is for videos. We only support audio files. Thanks, Sonaar