WordPress.org

Posted a reply to On Media Social Sharing Not Working, on the site WordPress.org Forums:
Hello, Check if “Hide on Mobile” option is enabled in Social Snap » Settings » Social Sharing…

2 weeks ago

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Buttons show on desktop but not on mobile, on the site WordPress.org Forums:
Hello, Do you have any caching plugins enabled? Please clean the cache and refresh the…

2 weeks ago

Posted a reply to Positioning on mobile devices, on the site WordPress.org Forums:
Hello, Try adding this code to Appearance » Customize » Additional CSS: .is-mobile-menu-active #masthead { z-index: 99999;…

2 weeks ago

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] AMP compatibility and Performance compatibility, on the site WordPress.org Forums:
Hello, Current version of Social Snap does not support AMP but it will be added…

2 months ago

Posted a reply to Doesn’t allow Rich Results, on the site WordPress.org Forums:
Hello, I just ran your site through the Google’s Rich Results test and it says:…

2 months ago

Posted a reply to Social Count not working, on the site WordPress.org Forums:
Hello, Social Snap Lite does not support automatic share counts for networks other than Facebook.…

2 months ago

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Snap Share Not Showing Likes and Shares, on the site WordPress.org Forums:
Hello, We are on your ticket right now, you can expect a reply soon. Thank…

6 months ago

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Genuinely friendly folks, on the site WordPress.org Forums:
Thanks for the 5 stars and recommendation. Let us know what part of the product…

7 months ago

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] It’s absolutely amazing, on the site WordPress.org Forums:
Thank you, thank you, thank you! 🙏

7 months ago

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Most Balanced Plugin With Some Caveats, on the site WordPress.org Forums:
Interesting. Haven’t seen that issue to date. Thanks for bringing it to our attention. We’ll…

7 months ago

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Slows Down Website, on the site WordPress.org Forums:
Sorry to hear that, Nelson. I just ran a GTMetrix test for our site where…

7 months ago

Posted a reply to jQuery Migrate Notices, on the site WordPress.org Forums:
Hey @juliejubilee, Thank you for reporting this. It will be fixed with the next update…

9 months ago

Posted a reply to Disable sharing to a specific network, on the site WordPress.org Forums:
Hello, Parler is available in our premium plans. If you purchased a license, please open…

9 months ago

Posted a reply to Floating bar Share buttons scrolling below the post content., on the site WordPress.org Forums:
Hello, Social Snap currently doesn't have an option to create a sticky floating sidebar that's…

10 months ago

Posted a reply to Help reg socialsnap Transients, on the site WordPress.org Forums:
Yes, it's safe to remove these, it should not affect anything. If you activate Social…

10 months ago

Posted a reply to How to remove the Pinterest Pin It button on certain images, on the site WordPress.org Forums:
Hello, Free version of Social Snap does not include this feature, it is available in…

10 months ago

Posted a reply to Help reg socialsnap Transients, on the site WordPress.org Forums:
Hello, There's an option to remove all data after plugin uninstall. It's located in Social…

10 months ago

Posted a reply to Bugs, no support replies received., on the site WordPress.org Forums:
Hello, I'm sorry to hear that you're frustrated with our paid customer support system. Please…

1 year ago

Posted a reply to Copy Link Button Not Working, on the site WordPress.org Forums:
Hello, Please update to v1.1.12 and this issue should get resolved.

1 year ago

Posted a reply to Like button, on the site WordPress.org Forums:
Hello Jun, This option is not available at the moment. We'll add this to our…

1 year ago

Posted a reply to Conflict with Slider Revolution, on the site WordPress.org Forums:
Hello, Thanks for reporting this. We'll look into this issue a bit closer and will…

1 year ago

Posted a reply to Social Share does not appear, on the site WordPress.org Forums:
Hello, If you're using any caching plugins, please clean the cache and check again. Inline…

1 year ago

Posted a reply to Simple and powerful, on the site WordPress.org Forums:
Thank you, thank you, thank you! 🙏🙏🙏

1 year ago

Posted a reply to Unwanted Floating Buttons on Mobile Screen, on the site WordPress.org Forums:
Hello, Go to Social Snap » Settings » Social Sharing » Floating Sidebar and make sure that…

1 year ago

Posted a reply to hide icons with shortcode, on the site WordPress.org Forums:
Hey, Sorry for the delayed reply. Next plugin version will completely remove the usage of…

1 year ago

Posted a reply to simple settings, on the site WordPress.org Forums:
Hello, You would have to modify the plugin files to prevent this. If you are…

1 year ago

Posted a reply to Shares Count not updating, on the site WordPress.org Forums:
Hello, Anytime you're experiencing this issue, it could be due to at least one of…

1 year ago

Posted a reply to social home page, on the site WordPress.org Forums:
Hello, In “Social Snap » Settings » Social Sharing » Inline Buttons” enable Home or Posts Page under…

1 year ago

Posted a reply to Support sucks, plugin is huge causes my website to be non mobile friendly, on the site WordPress.org Forums:
We're sorry to hear the plugin hasn't worked for you @abigailzeke. We've worked really hard…

1 year ago

Posted a reply to I need whatsapp share in free version, on the site WordPress.org Forums:
Hi, Free version of Social Snap does not include WhatsApp. You can see the list…

1 year ago

Posted a reply to Want to like it, but so many bugs and unresponsive developer, on the site WordPress.org Forums:
Hello, I’m really sorry to hear you are experiencing issues with our product. We are…

1 year ago

Posted a reply to Does everything except what it suppose to, on the site WordPress.org Forums:
Hi, I’m sorry to hear that you've had a bad experience with our product. We…

1 year ago

Posted a reply to hide icons with shortcode, on the site WordPress.org Forums:
Hi, You should be able to fix this by adding the following code to your…

1 year ago

Posted a reply to Social Snap creating 504 Gateway Timeouts, on the site WordPress.org Forums:
Thanks for reporting the bug, we'll improve on this in the next plugin update.

1 year ago

Posted a reply to Facebook auto posting, on the site WordPress.org Forums:
Hey, Next update should have an option to add Facebook to the auto posting accounts.

1 year ago

Posted a reply to Great plugin + great support!, on the site WordPress.org Forums:
Awesome! We couldn't be happier to hear your experience with Social Snap was 5 stars.…

2 years ago

Posted a reply to messed up, on the site WordPress.org Forums:
Hello, Can you please send a screenshot of the issue? I suggest you try testing…

2 years ago

Posted a reply to Tried many settled for this, on the site WordPress.org Forums:
Hey, @stevember thanks for taking the time to leave a review. Sounds like you've tried…

2 years ago

Posted a reply to I am getting this Error, on the site WordPress.org Forums:
Hello, Thank you for reporting the issue. Upcoming version of Social Snap (v1.1.9) will have…

2 years ago

Posted a reply to PHP suggested filters not working – plus windows widens, on the site WordPress.org Forums:
Hello Debbie, We replied to the ticket you sent on our support system. Let's continue…

2 years ago