Profiles

Posted a reply to Sidebar and footer widget display issues, on the site WordPress.org Forums:
Hello Barry, We have sent a reply to the ticket you submitted through our system.…

Posted a reply to Wrapper taking wrong image height, on the site WordPress.org Forums:
Hello Jakob, We're aware of this issue and it will be fixed in the next…

Posted a reply to Image block error, on the site WordPress.org Forums:
Hello Lindsey, Thanks for reporting, we want to get this working for you. Can you…

Posted a reply to Forced branding at bottom of page, on the site WordPress.org Forums:
Hello, Social Snap has that option in Settings » Advanced » Plugin Data » Remove “Powered by…

Posted a reply to Showing Extra Unknown Layout after Footer, on the site WordPress.org Forums:
Hi, We released an update to fix this. Please update to v1.1.20 and let me…

Posted a reply to Very odd footer image/section now displaying, on the site WordPress.org Forums:
Hi, We released an update to fix this. Please update to v1.1.20 and let me…

Posted a reply to Unknown section under footer on homepage, on the site WordPress.org Forums:
Hi, We released an update to fix this. Please update to v1.1.20 and let me…

Posted a reply to Showing Extra Unknown Layout after Footer, on the site WordPress.org Forums:
Hey, Let me know if you're still having the issue and send over the page…

Posted a reply to Very odd footer image/section now displaying, on the site WordPress.org Forums:
Hello, Do you have any caching plugins? Please clean the cache and check again. If…

Posted a reply to Very odd footer image/section now displaying, on the site WordPress.org Forums:
Hello, Please update to v1.1.19 and let me know if that helps.

Posted a reply to Showing Extra Unknown Layout after Footer, on the site WordPress.org Forums:
Hello, Please update to v1.1.19 and let me know if that helps.

Posted a reply to Social Buttons showing in Admin Editor, on the site WordPress.org Forums:
Hello, Are you using a page builder plugin? Can you send a screenshot of your…

Posted a reply to unable to remove social bar from home page, on the site WordPress.org Forums:
Hello, Please check if you have a caching plugin installed. Clean the cache and refresh…

Posted a reply to Awesome Plugin – Awesome Support, on the site WordPress.org Forums:
Glad to hear you're enjoying the plugin. Thank you so much for the kind words.…

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Can’t activate license, on the site WordPress.org Forums:
Hello, Did you manage to activate your license? If you’re still having issues, please submit…

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Nice to have, on the site WordPress.org Forums:
We really appreciate you taking the time to give us 5-stars! Glad you’re enjoying our…

Posted a reply to On Media Social Sharing Not Working, on the site WordPress.org Forums:
Hello, Check if “Hide on Mobile” option is enabled in Social Snap » Settings » Social Sharing…

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Buttons show on desktop but not on mobile, on the site WordPress.org Forums:
Hello, Do you have any caching plugins enabled? Please clean the cache and refresh the…

Posted a reply to Positioning on mobile devices, on the site WordPress.org Forums:
Hello, Try adding this code to Appearance » Customize » Additional CSS: .is-mobile-menu-active #masthead { z-index: 99999;…

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] AMP compatibility and Performance compatibility, on the site WordPress.org Forums:
Hello, Current version of Social Snap does not support AMP but it will be added…

Posted a reply to Doesn’t allow Rich Results, on the site WordPress.org Forums:
Hello, I just ran your site through the Google’s Rich Results test and it says:…

Posted a reply to Social Count not working, on the site WordPress.org Forums:
Hello, Social Snap Lite does not support automatic share counts for networks other than Facebook.…

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Snap Share Not Showing Likes and Shares, on the site WordPress.org Forums:
Hello, We are on your ticket right now, you can expect a reply soon. Thank…

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Genuinely friendly folks, on the site WordPress.org Forums:
Thanks for the 5 stars and recommendation. Let us know what part of the product…

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] It’s absolutely amazing, on the site WordPress.org Forums:
Thank you, thank you, thank you! 🙏

Posted a reply to [Social Share Buttons, Social Sharing Icons, Click to Tweet — Social Media Plugin by Social Snap] Most Balanced Plugin With Some Caveats, on the site WordPress.org Forums:
Interesting. Haven’t seen that issue to date. Thanks for bringing it to our attention. We’ll…

Posted a reply to jQuery Migrate Notices, on the site WordPress.org Forums:
Hey @juliejubilee, Thank you for reporting this. It will be fixed with the next update…

Posted a reply to Disable sharing to a specific network, on the site WordPress.org Forums:
Hello, Parler is available in our premium plans. If you purchased a license, please open…

Posted a reply to Floating bar Share buttons scrolling below the post content., on the site WordPress.org Forums:
Hello, Social Snap currently doesn't have an option to create a sticky floating sidebar that's…

Posted a reply to Help reg socialsnap Transients, on the site WordPress.org Forums:
Yes, it's safe to remove these, it should not affect anything. If you activate Social…