WordPress.org

Posted a reply to All images are deleted when plugin is deactivated, on the site WordPress.org Forums:
Hi Eddie! We're happy to help, we do not delete any images - it sounds…

1 month ago

Posted a reply to Causes annoying image fade-in, on the site WordPress.org Forums:
Hi @liberaladvance, that sounds like you have a previous lazy loading setting active or need…

3 months ago

Posted a reply to simply erased all my media library…, on the site WordPress.org Forums:
Hello @seventhose , Sorry you were having these issues, I'm not sure did you contact…

3 months ago

Posted a reply to Lottie and WP Compress -> erros, on the site WordPress.org Forums:
Hello, We are looking into the issue and we will release a patch for this…

5 months ago

Posted a reply to I would rate it zero if I could, on the site WordPress.org Forums:
Hi @gadeyne please clear any caches, remove HIDE FROM ADMIN in the portal if toggled,…

6 months ago

Posted a reply to Plugin breaking images, on the site WordPress.org Forums:
@msdesignfoto can you reachout at help.wpcompress.com with more information and the URL?

7 months ago

Posted a reply to Plugin conflict with “Beaver Builder PRO”, on the site WordPress.org Forums:
Or you may reach out at help.wpcompress.com!

7 months ago

Posted a reply to Canon use live mode, on the site WordPress.org Forums:
Hi naratt! 👋🏼 We apologize for any delays, please don't hesitate to reach out via…

7 months ago

Posted a reply to broken webp, on the site WordPress.org Forums:
Hi Krzysztof! 👋🏼 Thank you for the heads up! We've noted your findings and will…

7 months ago

Posted a reply to Plugin conflict with “Beaver Builder PRO”, on the site WordPress.org Forums:
@kundan1489 I'm sorry to hear that you are having issues with our plugin, can you…

7 months ago

Posted a reply to No Lazy Load, on the site WordPress.org Forums:
@nicolafranchini We will introduce that in next release, it's in production. :) sorry for delayed…

7 months ago

Posted a reply to Plugin breaking images, on the site WordPress.org Forums:
We've reached out via live chat if you can continue the conversation there so we…

7 months ago

Posted a reply to Deliver Webp photos, on the site WordPress.org Forums:
Can you reach out at help.wpcompress.com and share the specific domain and test so we…

8 months ago

Posted a reply to missing no backup option, on the site WordPress.org Forums:
Is there a chance you can reach out on live chat support at help.wpcompress.com? That…

8 months ago

Posted a reply to Images not respecting HTML, on the site WordPress.org Forums:
We're happy to help!

8 months ago

Posted a reply to Images not respecting HTML, on the site WordPress.org Forums:
Can you try the latest version with toggling adaptive images on versus off and reach…

8 months ago

Posted a reply to Low res and old images, on the site WordPress.org Forums:
Can you try the latest version and reach out at help.wpcompress.com for specifics?

8 months ago

Posted a reply to Interfering with cache busting param in another plugin’s js resources, on the site WordPress.org Forums:
Hi, We are sorry for this problem, this is correct. We will patch that issue…

8 months ago

Posted a reply to Image size bug, on the site WordPress.org Forums:
Sorry for the late reply! If you already did not solve this, please use our…

8 months ago

Posted a reply to Animated GIF, on the site WordPress.org Forums:
Yes, it could be an issue with trying to convert it to webp, if you…

8 months ago

Posted a reply to Animated GIF, on the site WordPress.org Forums:
This Gif seems to work seems to work but I'd have to see the specific…

8 months ago

Posted a reply to CDN feature breaks frontpage gallery, on the site WordPress.org Forums:
Hi @msdesignfoto - for now you should be able to turn adaptive images off, we…

8 months ago

Posted a reply to Local vs CDN, on the site WordPress.org Forums:
Live CDN mode automatically optimizes your images in real-time for the incoming visitor - so…

8 months ago

Posted a reply to Strange glitch, on the site WordPress.org Forums:
Hi msdesignfoto, Can you reach out to chat support at https://wpcompress.com/support/ so we can further…

10 months ago

Posted a reply to Header Overlap in Product backend, on the site WordPress.org Forums:
Hi MSDesignFoto can you reach out to https://wpcompress.com/support/ so we can get. a ticket opened…

11 months ago

Posted a reply to [NSFW] 1000 small images, on the site WordPress.org Forums:
As long as it's all legal, we're happy to help! If you can reach out…

11 months ago

Posted a reply to Re-compress after image replace, on the site WordPress.org Forums:
Are you currently in local or live mode? If you can reach out at https://wpcompress.com/support/…

12 months ago

Posted a reply to Re-compress after image replace, on the site WordPress.org Forums:
Hi msdesignfoto, You can restore the individual image before doing so then run either individual…

12 months ago

Posted a reply to Conflict with Astra/Elementor, on the site WordPress.org Forums:
Hi @cheetaweb can you please reach out to live chat support at https://wpcompress.com/support/ and we'll…

1 year ago

Posted a reply to Background image optimisation ?, on the site WordPress.org Forums:
Yes! You can optimize background images that are included in CSS Files - reach out…

1 year ago

Posted a reply to serious bug images gone, on the site WordPress.org Forums:
Hi obertscloud! Please reach out to chat support at https://wpcompress.com/support - the majority of issues…

1 year ago

Posted a reply to DO NOT USE. Emergency deactivated. Essentially broke my site., on the site WordPress.org Forums:
Hi @theforwardmale we're so sorry to hear you're having issues! The plugin is built via…

1 year ago

Posted a reply to Error in console after WP 5.5 update, on the site WordPress.org Forums:
Hi Jos, Great catch! This has been sorted in the latest update. Thanks for the…

1 year ago

Posted a reply to it can be good to someone maybe? but not to me at all, on the site WordPress.org Forums:
We're here to help! Can you let us know the issue and domain that its…

2 years ago

Posted a reply to it can be good to someone maybe? but not to me at all, on the site WordPress.org Forums:
Hi @kingpin123! Sorry to hear you're having trouble with the plugin - we'll always do…

2 years ago

Posted a reply to Serious bug, on the site WordPress.org Forums:
@menathor We were testing latest release on our end and the problem was fixed, but…

2 years ago

Posted a reply to Serious bug, on the site WordPress.org Forums:
Thanks for your report!

2 years ago

Posted a reply to Serious bug, on the site WordPress.org Forums:
Hi, Can you please contact us at support@wpcompress.com so that we can solve your problem…

2 years ago

Posted a reply to Serious bug, on the site WordPress.org Forums:
Hello, Thanks for this report! We will release an update for that issue today or…

2 years ago

Posted a reply to Responsive images question, on the site WordPress.org Forums:
Hi Menathor, For CDN: We were looking into that but from all testing so far…

2 years ago