WordPress.org

Posted a reply to PAD STUBBED IDEA, on the site WordPress.org Forums:
Check with WPBakery about their plans to upgrade their plugin for Gutenberg. A lot of…

3 weeks ago

Posted a reply to limit tickets?, on the site WordPress.org Forums:
List of planned features and add-ons: https://github.com/smartcatdev/support-system/issues?q=is%3Aissue+is%3Aopen+label%3Afeature

4 weeks ago

Posted a reply to guest user possible?, on the site WordPress.org Forums:
Basically my answer is that we do not plan on implementing a guest ticket as…

4 weeks ago

Posted a reply to guest user possible?, on the site WordPress.org Forums:
Guest user is not a good idea for many reasons. Users should register so they…

4 weeks ago

Posted a reply to limit tickets?, on the site WordPress.org Forums:
Hi there, This is not an option at this time, this would require custom code…

4 weeks ago

Posted a reply to delete, on the site WordPress.org Forums:
Hi there, You will likely need to delete the plugin via FTP. I highly recommend…

4 weeks ago

Posted a reply to Custom Head & Footer Code, on the site WordPress.org Forums:
There's an example on how to use the ucare head hook here: https://ucaresupport.com/kb/ucare-hooks-actions-filters/ You have…

4 weeks ago

Posted a reply to Multiple admins, on the site WordPress.org Forums:
Hi there, only 1 email can be assigned to receive notifications when new tickets are…

1 month ago

Posted a reply to Admin usernames publicly visible, on the site WordPress.org Forums:
I can't go to your demo site because Im not sure what the link is.

1 month ago

Posted a reply to Admin usernames publicly visible, on the site WordPress.org Forums:
Im quite confused because Support Users do not see the admins listed, in any version…

1 month ago

Posted a reply to Admin usernames publicly visible, on the site WordPress.org Forums:
Hi David, Can you explain what you mean by that ? Im not sure I…

1 month ago

Posted a reply to Slider size, on the site WordPress.org Forums:
There's an option right inside the theme customizer called "Slider" and if you click on…

1 month ago

Posted a reply to Your Demo is down, on the site WordPress.org Forums:
what is the reason for blocking ? the site is secured with SSL and it's…

2 months ago

Posted a reply to Attached support files are publicly viewable., on the site WordPress.org Forums:
FYI: https://github.com/smartcatdev/support-system/issues/314

2 months ago

Posted a reply to Attached support files are publicly viewable., on the site WordPress.org Forums:
Can you not just block access to only the uCare uploads folder ? /wp-content/uploads/support_uploads/

2 months ago

Posted a reply to Attached support files are publicly viewable., on the site WordPress.org Forums:
ill definitely look into file protection. My thought was not to meddle with people's server…

2 months ago

Posted a reply to Team Member link is only the text, not the whole photo, on the site WordPress.org Forums:
much appreciated Brian!

2 months ago

Posted a reply to Team Member link is only the text, not the whole photo, on the site WordPress.org Forums:
Hi again, Please don't forget to leave the plugin a review. After all it's only…

2 months ago

Posted a reply to Attached support files are publicly viewable., on the site WordPress.org Forums:
This is default WordPress behaviour, media is directly accessible with a URL. You can block…

2 months ago

Posted a reply to Team Member link is only the text, not the whole photo, on the site WordPress.org Forums:
perfect. If you can take a minute to leave the plugin a review that would…

2 months ago

Posted a reply to add a search, on the site WordPress.org Forums:
Hi there, Our Team Showcase Pro has the ability to add search & filtering to…

2 months ago

Posted a reply to Team Member link is only the text, not the whole photo, on the site WordPress.org Forums:
4.4 is out with the option to override team templates and customize them to your…

2 months ago

Posted a reply to Comments, on the site WordPress.org Forums:
Comments are handled by your theme. You can enable/disable from the theme & WP settings.

2 months ago

Posted a reply to Primary Color, on the site WordPress.org Forums:
Marking this as resolved.

2 months ago

Posted a reply to Description Limit…, on the site WordPress.org Forums:
This is a WP limitation. Posts have content limits and as such, tickets inherit those…

2 months ago

Posted a reply to Custom Login URL’s Don’t Work, on the site WordPress.org Forums:
uCare creates it's own help desk page and login form separate from WP. so your…

2 months ago

Posted a reply to Uploading Non-Images Doesn’t Work, on the site WordPress.org Forums:
You need to allow other file type uploads first by editing MIME types in the…

2 months ago

Posted a reply to Team Member link is only the text, not the whole photo, on the site WordPress.org Forums:
version 4.4 of the plugin is gonna have the ability to override team templates from…

2 months ago

Posted a reply to Height menu and scroll, on the site WordPress.org Forums:
Hi there, Nice site. I would recommend moving some of the menu items and making…

2 months ago

Posted a reply to Team Member link is only the text, not the whole photo, on the site WordPress.org Forums:
Hi there, the cursor only turns into a pointer when the user hovers on the…

2 months ago

Posted a reply to Slider startpage rezise image and colour in sideboard search widget, on the site WordPress.org Forums:
Hi there, The slider size in Byblos free version is set to be 100% of…

2 months ago

Posted a reply to jquery version, on the site WordPress.org Forums:
Hi there, The theme uses the WP bundled version of jQuery by enqueuing it when…

2 months ago

Posted a reply to Primary Color, on the site WordPress.org Forums:
If you edit the color in the plugin settings, it should change. if it's not…

2 months ago

Posted a reply to How to get Grid Boxes with Side Panel, on the site WordPress.org Forums:
Yes, with the Pro version. it works with whatever content is appearing in the team…

2 months ago

Posted a reply to Your theme (Relia) contains outdated copies of some WooCommerce template files, on the site WordPress.org Forums:
the update was released last week. best regards

2 months ago