WordPress.org

Posted a reply to terrible plug in, on the site WordPress.org Forums:
im sorry to hear that.. we offer chat support on our website, we also have…

2 years ago

Posted a reply to delete failed: Internal Server Error, on the site WordPress.org Forums:
this review is identical to another review for this plugin.. not sure how two users…

2 years ago

Posted a reply to Super buggy!!, on the site WordPress.org Forums:
also please elaborate what you're referring to when you claim that the plugin has been…

2 years ago

Posted a reply to delete failed: Internal Server Error, on the site WordPress.org Forums:
Hi there, thanks for the review but you left 2 reviews that are identical from…

2 years ago

Posted a reply to Super buggy!!, on the site WordPress.org Forums:
Hi there, thanks for the review but you left 2 reviews that are identical from…

2 years ago

Posted a reply to Products not showing, on the site WordPress.org Forums:
Hi there, Please dont share logins on here, as this is a public forum. Regarding…

2 years ago

Posted a reply to Products not showing, on the site WordPress.org Forums:
Hi there, Can you share the URL of your help desk ?

2 years ago

Posted a reply to Disable Password Autogenerate, on the site WordPress.org Forums:
Hi there, For security and validation reasons, uCare now auto-registers the user, then sends them…

2 years ago

Posted a reply to Can you Integrate With Contact 7, on the site WordPress.org Forums:
Thanks for the comment! if you have email piping, you can direct contact form 7…

2 years ago

Posted a reply to existing support users can not login, on the site WordPress.org Forums:
This issue should be resolved in version 1.7.1 please update once you get the update…

2 years ago

Posted a reply to Unsynchronized .pot files, on the site WordPress.org Forums:
maybe create a support request before leaving a negative 1 star review? .pot file has…

2 years ago

Posted a reply to existing support users can not login, on the site WordPress.org Forums:
I wonder if the redirect you have with the login has something to do with…

2 years ago

Posted a reply to existing support users can not login, on the site WordPress.org Forums:
The Reset PW link isn't working, i get automatically re-directed back to the homepage. Do…

2 years ago

Posted a reply to existing support users can not login, on the site WordPress.org Forums:
I was able to register and create a test ticket. You can see it in…

2 years ago

Posted a reply to existing support users can not login, on the site WordPress.org Forums:
Hi there, can you share your helpdesk URL please? are these regular "Support User" users?…

2 years ago

Posted a reply to Login to Wp’admin, on the site WordPress.org Forums:
update ready. version 1.7.0

2 years ago

Posted a reply to Support user question, on the site WordPress.org Forums:
Hi there, When your clients register from the uCare registration form, they automatically get assigned…

2 years ago

Posted a reply to 404 Error, on the site WordPress.org Forums:
Did you delete the templates by any chance? or re-assign them? or edit any of…

2 years ago

Posted a reply to Users can’t register via default register page, on the site WordPress.org Forums:
It works completely fine here: https://ucaresupport.com/demo/ and many other sites that we tested.

2 years ago

Posted a reply to Users can’t register via default register page, on the site WordPress.org Forums:
I tried resgistering and had the same issue. this is not a bug in the…

2 years ago

Posted a reply to Login to Wp’admin, on the site WordPress.org Forums:
ill repeat, this plugin does not override any permissions for any user roles created by…

2 years ago

Posted a reply to Unable to change footer text, on the site WordPress.org Forums:
Hi there, What about the theme you think deserves a 1-star rating? is the quality…

2 years ago

Posted a reply to Homepage slider not working, on the site WordPress.org Forums:
Hi there, Sounds like there's a different issue, un-related to the theme on your site.…

2 years ago

Posted a reply to Login to Wp’admin, on the site WordPress.org Forums:
uCare as of 1.6 prevents Support Agent and Support User roles from accessing wp-admin. This…

2 years ago

Posted a reply to Login to Wp’admin, on the site WordPress.org Forums:
the "Support User" role has no capabilities on the wp-admin side of things. There's no…

2 years ago

Posted a reply to Login to Wp’admin, on the site WordPress.org Forums:
Hi there, What type of users can't access wp-admin ? thanks

2 years ago

Posted a reply to Increase the logo, on the site WordPress.org Forums:
Hi there, Just increase the size of the Navbar from Navbar - Advanced Settings.The logo…

2 years ago

Posted a reply to How can my users create a ticket?, on the site WordPress.org Forums:
Hi there, uCare has user roles and permissions. The Author user role in WP does…

2 years ago

Posted a reply to Fatal Error, on the site WordPress.org Forums:
Resolved in uCare 1.6 uCare 1.6 supported the latest versions of PHP including 7.1/7.2 Best…

2 years ago

Posted a reply to Blog post sidebar?, on the site WordPress.org Forums:
thank u! <3

2 years ago

Posted a reply to Blog post sidebar?, on the site WordPress.org Forums:
Any chance you can give the theme a review ? We added the features you…

2 years ago