Posted a reply to How to remove “Your image has been replaced” 10-second intermediate screen, on the site WordPress.org Forums:
Good morning taastrategies, We understand this is inconvenient, but it was done to prevent some…

Posted a reply to Enable Media Replace 4.1.0 breaks my site, on the site WordPress.org Forums:
Hi mondalaci, Thank you for your message. We're sorry to hear about this problem. :-(…

Posted a reply to the7.io theme compatibility, on the site WordPress.org Forums:
Hi jwchong, Our plugin is compatible with all themes, because the image optimization is independent…

Posted a reply to How to remove “Your image has been replaced” 10-second intermediate screen, on the site WordPress.org Forums:
Hi @spaciousmind, You can click on this link to skip the 10 seconds :-) Can…

Posted a reply to Excellent Plugin & Support, on the site WordPress.org Forums:
Thank you @joeyshonka for your review! We are happy that you are happy :-)

Posted a reply to Does not recognize the the viewbox value, on the site WordPress.org Forums:
Hi @ashf, Can you please send us an SVG example where we can see the…

Posted a reply to An indispensable plugin, on the site WordPress.org Forums:
Thank you, @rodolforizzo76, for your review! We really appreciate it :-)

Posted a reply to This item is waiting to be processed, on the site WordPress.org Forums:
That's too bad, alekmitch :-( I'm not sure if our support team already talked to…

Posted a reply to This item is waiting to be processed, on the site WordPress.org Forums:
Hi alekmitch. If you have purchased credits, feel free to email us at help@shortpixel.com :-)

Posted a reply to Incredible support, on the site WordPress.org Forums:
Thank you, @madwizard78, for your review! We are happy that you are happy :-)

Posted a reply to This item is waiting to be processed, on the site WordPress.org Forums:
Thank you, alekmitch. Can you please send us the following? Your domain. Your site information. Please navigate…

Posted a reply to Reduce Maximum file size: 3 GB to 100MB, on the site WordPress.org Forums:
Hi @alanjason, Our plugin does not limit the maximum file size. That's a limitation set…

Posted a reply to This item is waiting to be processed, on the site WordPress.org Forums:
Thanks, alkemitch, you are right, I missed that :-) Sorry! When you clear the queue…

Posted a reply to Prevent Image “Title” change, on the site WordPress.org Forums:
Thanks, we got that :-) The HTML title attribute does not change, but the title…

Posted a reply to This item is waiting to be processed, on the site WordPress.org Forums:
Hi Alex, Can you please go to Settings > ShortPixel > Tools and click on…

Posted a reply to Prevent Image “Title” change, on the site WordPress.org Forums:
Hi bkjproductions, I believe this is the expected behavior, since the title you refer to…

Posted a reply to “Index column size too large” after update, on the site WordPress.org Forums:
Hi Marcus! I believe that's related to the MySQL server configuration, because it's the first…

Posted a reply to Problematic headers, on the site WordPress.org Forums:
Yes, Jeff, that sounds good :)

Posted a reply to Resize uploaded images with LS Cache, on the site WordPress.org Forums:
Hey daspi, Can you please take the URL of a picture that is supposed to…

Posted a reply to Problematic headers, on the site WordPress.org Forums:
I've tried Easy WP SMTP and SMTP Mailer. Easy WP SMTP works out of the…

Posted a reply to Problematic headers, on the site WordPress.org Forums:
Just a little update for those who have the same problem. A solution was to…

Posted a reply to Not working with Contact Form X, on the site WordPress.org Forums:
Got it working, thanks. So, bottom line, the From header must be the same as…

Posted a reply to Not working with Contact Form X, on the site WordPress.org Forums:
Hi @naa986, The problem is with Contact Form X, not Contact Form 7. Let me…

Posted a reply to Problematic headers, on the site WordPress.org Forums:
Hey Jeff, Solved it. In the end the problem was in the SMTP plugin. I…

Posted a reply to Resize uploaded images with LS Cache, on the site WordPress.org Forums:
Hi daspi, LiteSpeed Cache (LSC) and ShortPixel Image Optimizer (SPIO) are completely different products, so…

Posted a reply to Problematic headers, on the site WordPress.org Forums:
Thank you, Jeff. I would appreciate any tip about how to troubleshoot this, because I'm…

Posted a reply to Problematic headers, on the site WordPress.org Forums:
FYI, this is the line: https://i.imgur.com/0tOziRY.png

Posted a reply to 4.0.3 on WP6.1.1 doesnt work. Should be downgraded to 4.0.2., on the site WordPress.org Forums:
Hi there, Thank you for your message, I'm sorry to hear about this issue! :-(…

Posted a reply to regen thumnail, on the site WordPress.org Forums:
Sure, joaquin2019. Just go to your Media Library and click on the Regenerate Thumbnails link:…

Posted a reply to Invalid image or unsupported image format, on the site WordPress.org Forums:
Great! Happy to hear that, alekmitch. Have a nice week!

Posted a reply to does not work correctly, on the site WordPress.org Forums:
Will take a look and try to reproduce it, readysite. Thanks for letting us know…

Posted a reply to does not work correctly, on the site WordPress.org Forums:
Hi @readysite, Sorry to hear about this issue! We'd appreciate it if you'd give us…