WordPress.org

Posted a reply to What I need, on the site WordPress.org Forums:
Thanks @suntcalm for your review :-)

2 days ago

Posted a reply to Probably the best decision I made for my website!, on the site WordPress.org Forums:
@mmubashar, thank you so much for your kind words and your review! We are really…

2 days ago

Posted a reply to stay away, on the site WordPress.org Forums:
Hi, Justin, We are really sorry you faced that issue. As far as we know,…

2 days ago

Posted a reply to Portrait orientation in EXIF, on the site WordPress.org Forums:
Hi Ayek, You can try ShortPixel Image Optimizer :-) It has an integrated "resize" feature.…

3 days ago

Posted a reply to When file is replaced CDN URL is changed, on the site WordPress.org Forums:
Hi @eclev91, Thanks for your message. Actually, the issue the OP mention is because EMR…

3 days ago

Posted a reply to Upload new file button downloads the file, on the site WordPress.org Forums:
Hi Kiway! Thanks for letting us know this incompatibility! Could you please contact their developers…

3 days ago

Posted a reply to Great Support Wins the Day, on the site WordPress.org Forums:
Thanks, John, for your review! It really helps us keeping it going :-)

4 days ago

Posted a reply to Compatibility with WP Retina 2X Plugin, on the site WordPress.org Forums:
Hi Steven, Exactly, you don't need to use WP Retina 2x with SPAI. And no,…

4 days ago

Posted a reply to It’s been great, on the site WordPress.org Forums:
Hi @sirweldalot, Thank you very much for your review! We are really glad you are…

4 days ago

Posted a reply to My website is now a speed demon, on the site WordPress.org Forums:
You are welcome, @sinorgpl! We are really glad you like it :-)

5 days ago

Posted a reply to (400) Bad Request, on the site WordPress.org Forums:
Just updating this thread for other people with the same issue. The lazy loading message…

6 days ago

Posted a reply to webp file size is almost 4x larger than jpg, on the site WordPress.org Forums:
Just updating this thread for other people. The issue here was that the image was…

6 days ago

Posted a reply to Use uploads URL instead of content URL for backups, on the site WordPress.org Forums:
Just updating this thread for other people: This issue is already acknowledged and is going…

6 days ago

Posted a reply to How thumbnails are regenerated?, on the site WordPress.org Forums:
Hi @spakainas, The thumbnails are generated from the original image :-) Cheers!

6 days ago

Posted a reply to reGenerate Thumbnails Advanced don’t find all my pictures, on the site WordPress.org Forums:
Hi @ivoyages, Can you please send us screenshots of both numbers? Where do you see…

6 days ago

Posted a reply to Image is not exchanged, on the site WordPress.org Forums:
Hi Antal, We'll be glad to help you out. Can you please contact us here…

6 days ago

Posted a reply to Can I disable the Shortpixel CDN?, on the site WordPress.org Forums:
That's true, Stan. Those functions are only available in SPAI. Therefore, I recommend you to…

6 days ago

Posted a reply to Compatibility with WP Retina 2X Plugin, on the site WordPress.org Forums:
Hi Steven! SPAI serves retina images as long as it finds a big enough version…

6 days ago

Posted a reply to It seems to be good, on the site WordPress.org Forums:
Thank you very much for your review, @margonfil, and for your feedback. We really appreciate…

6 days ago

Posted a reply to compression remains at 0%, on the site WordPress.org Forums:
Hi @charlie45100, Could you please send us an email here so we can take a…

6 days ago

Posted a reply to display issue, on the site WordPress.org Forums:
Hi @sailors, Unfortunately this is not something we can help you with. ShortPixel Image Optimizer…

6 days ago

Posted a reply to Follow up: Rename, on the site WordPress.org Forums:
Hi Rookie, Unfortunately this option is still not available, but thanks for the reminder! Best,

1 week ago

Posted a reply to Can I disable the Shortpixel CDN?, on the site WordPress.org Forums:
Hi @bestofbonus, You have 2 options: Solve the redirections: https://help.shortpixel.com/article/148-why-are-my-images-redirected-from-cdn-shortpixel-ai Use ShortPixel Image Optimizer. It…

1 week ago

Posted a reply to takes huge amount of space, on the site WordPress.org Forums:
Hi @tonydomrep, The thumbnails are not created by our plugin, but by WordPress - we…

1 week ago

Posted a reply to ShortPixel Broke my website Help, on the site WordPress.org Forums:
Hi @mike2017, This will need a deeper investigation. Could you please email us here and…

1 week ago

Posted a reply to Horrible experience, used it for years, now I am giving it up, on the site WordPress.org Forums:
Hi @sdvizac, First, I am really sorry you feel disappointed in this. I totally understand…

1 week ago

Posted a reply to Are images in product imports via csv file processed?, on the site WordPress.org Forums:
Hi @bestofbonus, If those images get automatically imported to your Media Library, then the answer…

1 week ago

Posted a reply to ERROR – Call to undefined function ReThumbAdvanced\\file_is_displayable_image(), on the site WordPress.org Forums:
Thank you. I have talked with our developers and looks like a fix is on…

2 weeks ago

Posted a reply to Your plugin is taking all of my sites down, on the site WordPress.org Forums:
SPIO = ShortPixel Image Optimizer ;)

2 weeks ago

Posted a reply to Remove Shortpixel Data PHPMyAdmin, on the site WordPress.org Forums:
Hi Sally, Those database tables are related to your Custom folders that you added on…

2 weeks ago

Posted a reply to ERROR – Call to undefined function ReThumbAdvanced\\file_is_displayable_image(), on the site WordPress.org Forums:
Hi @ultraflux79, Could you please provide me with more details about the issue you're facing…

2 weeks ago

Posted a reply to Does the plugin need to be active after using?, on the site WordPress.org Forums:
Hi David, You can delete the plugin when you don't need it anymore. When you…

2 weeks ago

Posted a reply to Thank you for your work, on the site WordPress.org Forums:
Hi @zazzeryn, thanks for your comments! Feel free to rate us here ;-)

2 weeks ago

Posted a reply to Great Plugin – Amazing Support Team, on the site WordPress.org Forums:
Thanks for your review, @ericsondr!

2 weeks ago

Posted a reply to LayerSlider Blinking, on the site WordPress.org Forums:
Hi @mrtank! Can you please contact us here so we can take a deeper look…

2 weeks ago

Posted a reply to Best plugin, on the site WordPress.org Forums:
Thanks for your review @pbrambi!

2 weeks ago

Posted a reply to Nice and working, on the site WordPress.org Forums:
Thanks for your review @charkon!

2 weeks ago

Posted a reply to PNG Transparency Being Removed, on the site WordPress.org Forums:
Hi @tableauxadmin, Can you please contact us here and send us a couple of images…

2 weeks ago

Posted a reply to Your plugin is taking all of my sites down, on the site WordPress.org Forums:
Hi @echoleaf , Thanks for your message; sorry to hear about this issue! :-( It…

2 weeks ago

Posted a reply to Best plugin ever, on the site WordPress.org Forums:
Thank you @farterazvan, glad you love our plugin :D

2 weeks ago

Posted a reply to Best plugin ever, on the site WordPress.org Forums:
Thanks @farterazvan! We are glad to have you among us ;-)

2 weeks ago

Posted a reply to Upload new file button downloads the file, on the site WordPress.org Forums:
Good morning Stan, I am not sure about that. I think the best we could…

2 weeks ago

Posted a reply to Best Image Optimisaton Plugin! Great Customer Service!, on the site WordPress.org Forums:
Hi @growthlytics! Thank you very much for your review! We are happy that you are…

2 weeks ago

Posted a reply to GREAT, I MEAN GREAT SUPPORT, on the site WordPress.org Forums:
Hi David! We are glad you are happy with our assistance, and we are even…

3 weeks ago

Posted a reply to Great Plugin comes with the Great Support, on the site WordPress.org Forums:
Hi @ilhamhady, Thank you so much for your review! It really helps us keeping it…

3 weeks ago

Posted a reply to Use uploads URL instead of content URL for backups, on the site WordPress.org Forums:
Hi Corey! Thanks for reporting this issue. Could you please email us here and make…

3 weeks ago

Posted a reply to Disappointed long time user!, on the site WordPress.org Forums:
Hi @lorenzosil, I am sorry you didn't have a good experience with us. We reply…

3 weeks ago

Posted a reply to “wp-short-pixel-current-total-files” Autoload entry in wp_options Table, on the site WordPress.org Forums:
Hi @wooq123, Yes, that's a needed entry. And yes, autoloading makes it a lot faster…

3 weeks ago

Posted a reply to Upload new file button downloads the file, on the site WordPress.org Forums:
Hi Stan, I have 2 questions for you: 1) If you deactivate Smush, Hummingbird and…

3 weeks ago