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  • Member Since: October 25th, 2013
  • Location: United Kingdom
  • Website: 79design.org.uk/wordpress-support
  • Find me on:
  • Created a topic, How do we see stats?, on the site WordPress.org Forums:
    Hi there. After exhaustive efforts to get through to …

  • Posted a reply to Our Shop pages are not being cached – can you help?, on the site WordPress.org Forums:
    Hi there. We have enabled LSC again, and the problem has returned. https://motorhometours.co.uk/tour/italy-wonders-2023/ Try this…

  • Posted a reply to How does it work with the popup chat?, on the site WordPress.org Forums:
    We tried that but the option just wasn't there. She has now taken our advice,…

  • Created a topic, How does it work with the popup chat?, on the site WordPress.org Forums:
    hi there. We have setup this website for this person,…

  • Posted a reply to Fedex Option giving free delivery but shouldn’t, on the site WordPress.org Forums:
    https://snipboard.io/d3HbYm.jpg These items add up to just 3kg.

  • Posted a reply to Fedex Option giving free delivery but shouldn’t, on the site WordPress.org Forums:
    https://snipboard.io/aesw6U.jpg It's set to only use this method if the weight is over 15KG, but…

  • Created a topic, Fedex Option giving free delivery but shouldn’t, on the site WordPress.org Forums:
    We are using this on a website, but we set it to give …

  • Posted a reply to The Lost Password link has disappeared, on the site WordPress.org Forums:
    Yes, but not publicly.

  • Created a topic, The Lost Password link has disappeared, on the site WordPress.org Forums:
    Since some kind of update, the Lost Password link no l…

  • Created a topic, What will happen with Universal Analytics is closed?, on the site WordPress.org Forums:
    Hi there. The Universal Analytics is the part that wor…

  • Created a topic, How do you get the Times and Images to show?, on the site WordPress.org Forums:
    https://snipboard.io/85AEZl.jpg Please see this image.…

  • Posted a reply to Can you stop a dropdown parent first tap linking..?, on the site WordPress.org Forums:
    You miss understand my question. The site's are responsive and the menu pops out fine.…

  • Created a topic, Can you stop a dropdown parent first tap linking..?, on the site WordPress.org Forums:
    Hi there. On some websites where the menu is short, or…

  • Posted a reply to When we select set timings, it still shows “All Day”., on the site WordPress.org Forums:
    Would you pleaes take a look at this as it is now holding up development…

  • Posted a reply to When we select set timings, it still shows “All Day”., on the site WordPress.org Forums:
    It's now 5.4.0. https://snipboard.io/HAydEw.jpg https://snipboard.io/SDftNj.jpg Please take a look at these. Have we set something…

  • Created a topic, When we select set timings, it still shows “All Day”., on the site WordPress.org Forums:
    We have this plugin on a WordPress site, but for some …

  • Posted a reply to How do I validate a UK phone number?, on the site WordPress.org Forums:
    Not sure how that helps with my particular issue. We want to ensure that numbers…

  • Created a topic, How do I validate a UK phone number?, on the site WordPress.org Forums:
    hi there. We are getting entries on a form on our webs…

  • Posted a reply to How do I add Font Awesome icons to a cell?, on the site WordPress.org Forums:
    This is correct. the problem is resolved, thanks to Tobias.

  • Posted a reply to How do I add Font Awesome icons to a cell?, on the site WordPress.org Forums:
    Done - please confirm receipt. Thanks.

  • Posted a reply to How do I add Font Awesome icons to a cell?, on the site WordPress.org Forums:
    I can if you can send me a secure method, as I don't want ti…

  • Created a topic, How do I add Font Awesome icons to a cell?, on the site WordPress.org Forums:
    I'm trying to add Tick icons to a cell. Our site uses…

  • Posted a reply to How do we stop spam on this form? Recaptcha, on the site WordPress.org Forums:
    Do we not need that additional plugin then to integrate it? Simon

  • Created a topic, How do we stop spam on this form? Recaptcha, on the site WordPress.org Forums:
    Hi there Recently there has been an announcement that…

  • Created a topic, Can you confirm – is this STOPPING CF7 Spam Prevention?, on the site WordPress.org Forums:
    Hi there We use this plugin, prev knows as Contact For…

  • Created a topic, How do I add a URL with /?anything at the end?, on the site WordPress.org Forums:
    We have a redirection in place, but it does not pick u…

  • Posted a reply to How do we tell if the MIME Type is webp?, on the site WordPress.org Forums:
    Great thanks for the timely reply. I do appreciate it. Simon

  • Posted a reply to How do we tell if the MIME Type is webp?, on the site WordPress.org Forums:
    Ok. Does it literally use those files, or just convert the MIME TYPE? Trying to…

  • Created a topic, How do we tell if the MIME Type is webp?, on the site WordPress.org Forums:
    Hi there. We need to check that this plugin is working…

  • Posted a reply to Sitemap shows deleted pages. Even after toggling., on the site WordPress.org Forums:
    I'm pleased to say we found the pages. they did exist, but rather well hidden!…

  • Posted a reply to Sitemap shows deleted pages. Even after toggling., on the site WordPress.org Forums:
    "Since the 301 redirects were created using a third-party plugin, the Yoast-generated XML sitemap is…

  • Posted a reply to Sitemap shows deleted pages. Even after toggling., on the site WordPress.org Forums:
    Sure. We used the WordPress vault 'Redirection' plugin. So we added the 301, then trashed…

  • Posted a reply to Sitemap still showing removed pages – can you remove them?, on the site WordPress.org Forums:
    This issue was not resolved, and has come up again and we have submitted another…

  • Created a topic, Sitemap shows deleted pages. Even after toggling., on the site WordPress.org Forums:
    Hi there. We have a sitemap on a client's website, th…

  • Posted a reply to Can we change the title of the thumbs it generates?, on the site WordPress.org Forums:
    nextgen-gallery/products/photocrati_nextgen/modules/package.module.nextgen_data.php There is no php file under 'Modules', only further folders. Simon

  • Posted a reply to Can we change the title of the thumbs it generates?, on the site WordPress.org Forums:
    Thanks. I'll wait til you have made the change. Pity you cannot make the change…

  • Posted a reply to How do you stop the ‘shop’ page from being indexed on WordPress?, on the site WordPress.org Forums:
    Would I need to save or clear the cache after applying that?

  • Posted a reply to How do you stop the ‘shop’ page from being indexed on WordPress?, on the site WordPress.org Forums:
    It's not so much that it is indexing... as it is told NOT to index.…

  • Created a topic, How do you stop the ‘shop’ page from being indexed on WordPress?, on the site WordPress.org Forums:
    https://wordpress.org/support/topic/woocommerce-shop-p…

  • Created a topic, Can we change the title of the thumbs it generates?, on the site WordPress.org Forums:
    We have a problem whereby our SEO tool says that the f…

  • Posted a reply to Our Shop pages are not being cached – can you help?, on the site WordPress.org Forums:
    We are now yes, as LSC was not working. We had to enable WP Super…

  • Posted a reply to Our Shop pages are not being cached – can you help?, on the site WordPress.org Forums:
    FHZEQQGG

  • Posted a reply to Our Shop pages are not being cached – can you help?, on the site WordPress.org Forums:
    done

  • Created a topic, Does this use Google Tag Manager?, on the site WordPress.org Forums:
    Hi there our client uses the Exact's plugin, but it's …

  • Created a topic, Our Shop pages are not being cached – can you help?, on the site WordPress.org Forums:
    Hi there. Our hosts are wizards with LS Cache but eve…

  • Posted a reply to How do we stop WP convert PDF URL to shorter URL?, on the site WordPress.org Forums:
    It's creating a URL as it uploads the image. bit like how it creates a…

  • Created a topic, How do we stop WP convert PDF URL to shorter URL?, on the site WordPress.org Forums:
    Our client has uploaded a load of PDFs, and used the U…

  • Created a topic, Can you prefer a line of text being linked?, on the site WordPress.org Forums:
    We want to be able to disable certain paragraphs from …

  • Posted a reply to LiteSpeed Cache v4.3 keeps breaking the css on cached version of the homepage, on the site WordPress.org Forums:
    Hi there. I have just found this thread, and noticed the same thing. Clients would…

  • Posted a reply to Can I add ‘follow’ to the HREF links?, on the site WordPress.org Forums:
    Ah that's got it. :)