WordPress.org

Posted a reply to PHP 7.2 Fatal Error, on the site WordPress.org Forums:
Karen, thank you for your update on this, you can also contact us directly here…

21 hours ago

Posted a reply to cdn cancelled issue, on the site WordPress.org Forums:
Hey @darren823 - thanks for your message, sorry to hear about this issue. Could you…

21 hours ago

Posted a reply to Warning Count: Parameter must be an array, on the site WordPress.org Forums:
Hello @atlantajones @other1 @socalkingg Could you please test this dev version of ShortPixel Image Optimizer…

3 days ago

Posted a reply to PHP 7.2 Fatal Error, on the site WordPress.org Forums:
@klaansoo - could you please try this dev version of EMR plugin here and see…

4 days ago

Posted a reply to Worked well for like a week, on the site WordPress.org Forums:
@carlexel - I understand that you figured out the solution to this problem as described…

4 days ago

Posted a reply to When deactivate, All the images are missing.., on the site WordPress.org Forums:
Hey @kmpark1440 - thanks for your message and kind words! :-) I don't remember anyone…

4 days ago

Posted a reply to It just never works, on the site WordPress.org Forums:
Thank you for your follow-up on this @carlexel, good to hear that you've figured out…

6 days ago

Posted a reply to FastCGI Standard Error, on the site WordPress.org Forums:
Hello @michaelbroughton - thanks for using ShortPixel first of all! :-) We believe this error…

6 days ago

Posted a reply to Missing array or object, on the site WordPress.org Forums:
Hello again @dampfrad - the issue noted by you should be solved in the dev…

6 days ago

Posted a reply to Missing array or object, on the site WordPress.org Forums:
Hey @dampfrad - thanks for your message, we're going to look into this ASAP and…

7 days ago

Posted a reply to Small fix suggestion, on the site WordPress.org Forums:
Hey @ivaseg Thank you for your suggestion, we'll add this change in the next plugin…

7 days ago

Posted a reply to SVG support?, on the site WordPress.org Forums:
Hey @andyt1980 - no, there isn't any news right now, we're planning on adding this…

7 days ago

Posted a reply to Set Extension to .jpg.webp Instead of .webp, on the site WordPress.org Forums:
Hi @jquisenberry we could add this in the plugin. Could you please contact us on…

1 week ago

Posted a reply to .htaccess + Edge 17, on the site WordPress.org Forums:
Hi @jquisenberry, thanks for letting us know. We already fixed that but it's not yet…

1 week ago

Posted a reply to Upload button not clickable, on the site WordPress.org Forums:
Hey @georgecourt - thank you for letting us know about this issue, as it seems…

1 week ago

Posted a reply to Subscription Required For Real-World Usability, on the site WordPress.org Forums:
Hi @gegan249 , thanks for taking the time to review our plugin! I understand that…

2 weeks ago

Posted a reply to Remove the following redirect chain if possible, on the site WordPress.org Forums:
@sara95wp here are the answers to your questions: 1) not sure what you mean by…

2 weeks ago

Posted a reply to Serve images in next-gen formats, on the site WordPress.org Forums:
Neal, please use the contact form URL provided: https://shortpixel.com/contact Regards, Alex

2 weeks ago

Posted a reply to Not compatible with WPML?, on the site WordPress.org Forums:
Hey @iltel - I apologize for the slow reply first of all! :-( We discussed…

2 weeks ago

Posted a reply to Link Update doesn’t work with Advanced Custom Fields, on the site WordPress.org Forums:
Hello @nickschmitt - thanks for your message and for using EMR! :-) The issue noted…

2 weeks ago

Posted a reply to Multilingual Site – Different replaces, on the site WordPress.org Forums:
Hello @stotoglou - thanks for your message. The EMR plugin only looks at filenames, so…

2 weeks ago

Posted a reply to Serve images in next-gen formats, on the site WordPress.org Forums:
Hello again, thank you for your follow-up. I am a but confused, you initially wrote:…

2 weeks ago

Posted a reply to Feature Request: Add Query String for Cache Busting, on the site WordPress.org Forums:
Hey @heyjoecampbell - thanks for taking the time to suggest us this feature. We'll consider…

2 weeks ago

Posted a reply to Questions about ShortPixel Size and Quality Standards, on the site WordPress.org Forums:
Hey Jennifer, thank you for considering ShortPixel, here's the answers to your questions: 1) There…

2 weeks ago

Posted a reply to Feature Request: Disable WP Core Image Compression, on the site WordPress.org Forums:
Hey @heyjoecampbell - thank you, again, for your suggestion! :-) We've considered it but we…

2 weeks ago

Posted a reply to Feature Request: Different compression options based on file type, on the site WordPress.org Forums:
@luminsol - sorry for my slow reply first of all. Please note that an optimized…

2 weeks ago

Posted a reply to Worked well for like a week, on the site WordPress.org Forums:
Hey @carlexel - thanks for taking the time to review our plugin but could you…

2 weeks ago

Posted a reply to All images SRC are replaced with data:image base 64 on Inbound Now Pro, on the site WordPress.org Forums:
Thank you for your follow-up on this Travis! :-)

2 weeks ago

Posted a reply to Serve images in next-gen formats, on the site WordPress.org Forums:
Hey @nealumphred - thank you for your message, sorry for our slow reply! :-( The…

2 weeks ago

Posted a reply to Remove the following redirect chain if possible, on the site WordPress.org Forums:
Hey @sara95wp - I checked our logs and I can see that the domain wellness24.org…

2 weeks ago

Posted a reply to Another topic to get a response to earlier topic, on the site WordPress.org Forums:
Hi @carlexel so sorry for the delay in answering this... Could you please contact us…

2 weeks ago

Posted a reply to It just never works, on the site WordPress.org Forums:
Hi @carlexel so sorry for the delay in answering this... Could you please contact us…

2 weeks ago

Posted a reply to PHP error after upgrading to PHP 7.2, on the site WordPress.org Forums:
Hi @temereva, we noticed this and will provide a fix. Could you please in the…

2 weeks ago

Posted a reply to Cross-Plugin Conflict, on the site WordPress.org Forums:
Thanks @wealthgizmo for sharing with us this use-case. Indeed Regenerate Thumbnails Advanced is using the…

2 weeks ago

Posted a reply to ShortPixel AI Resizing Images Too Small, on the site WordPress.org Forums:
@cnickerson sorry for this problem. It's not obvious from the screenshots what image is smaller...…

2 weeks ago

Posted a reply to Remove the following redirect chain if possible, on the site WordPress.org Forums:
Hi @sara95wp, when I try to load the original image in my browser (https://www.myweb.org/wp-content/uploads/2019/07/logo-1.png) it…

2 weeks ago

Posted a reply to Warning Count: Parameter must be an array, on the site WordPress.org Forums:
Hey @atlantajones, could you please contact us via our support channel here: https://shortpixel.com/contact in order…

2 weeks ago

Posted a reply to PHP 7.2 Fatal Error, on the site WordPress.org Forums:
We noticed this happening on hosts which don't have the json PHP extension. It will…

2 weeks ago

Posted a reply to Great Plugin!, on the site WordPress.org Forums:
Thank you @ckcisme1966 for your kind words! All the best, The ShortPixel team.

2 weeks ago

Posted a reply to Absolutely Fabulous, on the site WordPress.org Forums:
Thanks @soroporg for your kind words! So glad our plugin is useful. All the best,…

2 weeks ago

Posted a reply to Saved 1GB of space, on the site WordPress.org Forums:
Thanks @cartpauj for your review! So glad our plugin did a good job. All the…

2 weeks ago

Posted a reply to Great Plugin!, on the site WordPress.org Forums:
Thanks a lot @putrawijayatours89 pour your kind words! All the best, The ShortPixel team.

2 weeks ago

Posted a reply to Warning Count: Parameter must be an array, on the site WordPress.org Forums:
Hey @socalkingg - thanks for your message and for using ShortPixel! :-) Could you please…

4 weeks ago

Posted a reply to Replace Media button completely missing, on the site WordPress.org Forums:
@onefinaleffort - thank you for confirming that the DEV EMR version fixes the problem noted…

4 weeks ago

Posted a reply to CDN working but the images are in large size, on the site WordPress.org Forums:
Thank you for your update on this @hajar2901!

4 weeks ago

Posted a reply to Replace Media button completely missing, on the site WordPress.org Forums:
Hello @jackthestripper - thank you for your heads up, we're coming up with a fix,…

4 weeks ago

Posted a reply to Steps to Downgrade to 3.3.0, on the site WordPress.org Forums:
Hello @heidimark - could you please try this new DEV EMR version and let me…

4 weeks ago

Posted a reply to cannot upload new image: “Upload” ghosted, on the site WordPress.org Forums:
@jezzaz - could you please try this dev EMR version and let me know if…

4 weeks ago

Posted a reply to Downgrade Version, on the site WordPress.org Forums:
Thank you for your support @pwardell

4 weeks ago