Posted a reply to How to report an incident?, on the site WordPress.org Forums:
Hi @boomerangz Thank you for reaching out to us. It's worth mentioning that iThemes Security…

Posted a reply to [iThemes Security] the response is not a valid json response, on the site WordPress.org Forums:
Hi @gerryj Thank you for reaching out to us. This typically isn't a fix in…

Posted a reply to scan error, on the site WordPress.org Forums:
Hi @wen93 Thank you for reaching out to us. I'll recommend adding your server IP…

Posted a reply to ithemes security: Host locked, on the site WordPress.org Forums:
Hi @tomjoad2023 Thank you for reaching out to us. I'll recommend adding your IP address…

Posted a reply to Automatically block login attempts that use nonexistent usernarnames, on the site WordPress.org Forums:
Hi @anabellafp I'm afraid that the iThemes Security plugin does not include such feature. Here's…

Posted a reply to cURL error 28: Connection timeout after 10000 ms, on the site WordPress.org Forums:
Hi @clementsaubatjou Thank you for reaching out to us. A cURL 28 error means the specified timeout…

Posted a reply to cdn.jsinit.directfwd, on the site WordPress.org Forums:
Hi @chetan0412 Thank you for reaching out to us. I'll recommend having your site checked…

Posted a reply to Malicious function not detected in any scan, on the site WordPress.org Forums:
Hi @boomerangz I'm sorry to hear about the malware issue. Thank you for informing us…

Posted a reply to Security Headers, on the site WordPress.org Forums:
Hi @eddievet This feature is currently on our roadmap for implementation; However, I can't provide an exact…

Posted a reply to Bot Verification Message, on the site WordPress.org Forums:
Hi @danialemran, The Bot verification is coming from reCAPTCHA itself. In this case, the plugin…

Posted a reply to Question about strong passwords, on the site WordPress.org Forums:
Hi there, I hope the information provided helped resolve your issues. Given that we have…

Posted a reply to Error 418, on the site WordPress.org Forums:
Hi there, I hope the information provided helped resolve your issues. Given that we have…

Posted a reply to 403 on xmlrpc.php even when authorized, on the site WordPress.org Forums:
Hi there, I hope the information provided helped resolve your issues. Given that we have…

Posted a reply to Is it possible to block login attempts with specific usernames?, on the site WordPress.org Forums:
Hi there, I hope the information provided helped resolve your issues. Given that we have…

Posted a reply to Error 418, on the site WordPress.org Forums:
Hi @titowhisky Thank you for reaching out to us. After checking with our devs, I…

Posted a reply to File change warning for thousands of files every few days, on the site WordPress.org Forums:
Hi @kstarcher If the Online Files feature is enabled, it'll compare the current plugin files…

Posted a reply to 403 on xmlrpc.php even when authorized, on the site WordPress.org Forums:
Hi @nbonniot2 Do we agree that it applies to every module that can be concerned…

Posted a reply to 403 on xmlrpc.php even when authorized, on the site WordPress.org Forums:
@nbonniot2 The IPs added to the “Authorized IP” box are IPs that are whitelisted from…

Posted a reply to Question about strong passwords, on the site WordPress.org Forums:
That's correct.

Posted a reply to Multiple issues because of new update + itheme, on the site WordPress.org Forums:
Hi @gtasaisgood, Thanks for reaching out to us. Could you please confirm that the specified…

Posted a reply to 403 on xmlrpc.php even when authorized, on the site WordPress.org Forums:
Hi @nbonniot2, 403 errors can be caused by different things. It is also not recommended…

Posted a reply to Is it possible to block login attempts with specific usernames?, on the site WordPress.org Forums:
Hi @anabellafp, Thank you for reaching out to us. I'm afraid that it's not possible…

Posted a reply to Question about strong passwords, on the site WordPress.org Forums:
Hi @anabellafp, Thanks for reaching out to us. When the Strong password feature is used…

Posted a reply to Does Your Plugin Protect Against Zero-Day Attacks?, on the site WordPress.org Forums:
Hi @generosus, Thank you for reaching out to us. iThemes Security hardens your WordPress application…

Posted a reply to iTHEME Log files size is 2.7 gb, HUGE ISSUE, on the site WordPress.org Forums:
Hi @hildansju , I hope the information provided helped resolve your issues. I will mark…

Posted a reply to 8.1.6 issue with ip detection proxy detection, on the site WordPress.org Forums:
Hi there, I hope the information provided helped resolve your issues. Given that we have…

Posted a reply to Query on 2FA email – free plugin, on the site WordPress.org Forums:
Hi there, I hope the information provided helped resolve your issues. Given that we have…

Posted a reply to Site Scan with false positive – Advanced Custom Field, on the site WordPress.org Forums:
Hi there, I hope the information provided helped resolve your issues. Given that we have…

Posted a reply to Error with Custom Login URL, on the site WordPress.org Forums:
Hi @airtasker6, Thank you for reaching out to us. It appears that the custom code…

Posted a reply to Query on 2FA email – free plugin, on the site WordPress.org Forums:
Hi @sitebites , Thank you for reaching out to us. While we don’t have email customization…

Posted a reply to ¿Does it works with hostings that uses NGINX like Elementor.cloud?, on the site WordPress.org Forums:
Hi @galapu, Thank you for reaching out to us. Yes, the plugin works with servers…

Posted a reply to Site Scan with false positive – Advanced Custom Field, on the site WordPress.org Forums:
Hi @francuelsoares Thank you for reaching out to us. Although the fix was made in…

Posted a reply to Hide Backend Login not work for serveral webservers, on the site WordPress.org Forums:
Hi there,I hope the information provided helped resolve your issues. Given that we have not…

Posted a reply to Suddenly deleted a large number of .sql backups, on the site WordPress.org Forums:
Hi there,I hope the information provided helped resolve your issues. Given that we have not…

Posted a reply to HestiaCP с Nginx + PHP-FPM how to configure it, on the site WordPress.org Forums:
Happy to help! I will mark this post as resolved. If you still need some…

Posted a reply to 8.1.6 issue with ip detection proxy detection, on the site WordPress.org Forums:
Hi @robberti, For sites on iThemes Security Free you'll need to enable the Security Check…

Posted a reply to Blank wp-config.php and unfinished .htaccess, on the site WordPress.org Forums:
Hi there,I hope the information provided helped resolve your issues. Given that we have not…

Posted a reply to Site Scan Error Code: invalid_param, on the site WordPress.org Forums:
Hi there,I hope the information provided helped resolve your issues. Given that we have not…

Posted a reply to Hide Backend Login not work for serveral webservers, on the site WordPress.org Forums:
Hi @thexwarrior, I'm sorry to hear you are encountering some issues with the iThemes Security…

Posted a reply to HestiaCP с Nginx + PHP-FPM how to configure it, on the site WordPress.org Forums:
If you are not familiar with the server administration, it is not advisable to update…

Posted a reply to 8.1.6 issue with ip detection proxy detection, on the site WordPress.org Forums:
Hi @robberti, Thanks for reaching out to us. The Automatic IP detection method is indeed…

Posted a reply to Hide backend not hiding problem, on the site WordPress.org Forums:
Hi there,I hope the information provided helped resolve your issues. Given that we have not…

Posted a reply to Whats wrong with yr site, on the site WordPress.org Forums:
Hi there,I hope the information provided helped. Given that we have not received a response,…

Posted a reply to Plugin changes listing set up when active, on the site WordPress.org Forums:
Hi @astreasnexus, I'm sorry to hear the plugin distorts the page structure. Could you please…

Posted a reply to Suddenly deleted a large number of .sql backups, on the site WordPress.org Forums:
Hi @alamana If you have File Change notifications enabled, that could contribute to the large…

Posted a reply to Complete website returns 403, on the site WordPress.org Forums:
Hi @stijlbreukwp , 403 errors can be caused by different things, which includes the following:…

Posted a reply to HestiaCP с Nginx + PHP-FPM how to configure it, on the site WordPress.org Forums:
Hi @silasveta2012, Thank you for reaching out to us. Yes, you will need to include…

Posted a reply to htaccess changes, on the site WordPress.org Forums:
Hi there,Given that we have not received a response, I will mark this post as…

Posted a reply to Blank wp-config.php and unfinished .htaccess, on the site WordPress.org Forums:
Hi @david_graham, Could you please try   flushing the Server config and wp-config rules in Security > Settings > Tools to…

Posted a reply to Site Scan Error Code: invalid_param, on the site WordPress.org Forums:
Hi @kentajans, Could you please run through the following steps? Please check for a <u>plugin conflict</u> using…