Posted a reply to Bug in Address Format (Addresses without house number), on the site WordPress.org Forums:
The plugin assumes a number exists in the label and this does not seem to…

Posted a reply to Bug in Address Format (Addresses without house number), on the site WordPress.org Forums:
The best work around for this would be to use "Address 2" and not place…

Posted a reply to CN22 Label still wrong, on the site WordPress.org Forums:
Can we continue this conversation via email, please contact me at "dhlsupport [at] progressusmarketing.com” so…

Posted a reply to Postfilialen anzeigen/Google Maps aktivieren, on the site WordPress.org Forums:
Can we continue this conversation via email, please contact me at "dhlsupport [at] progressusmarketing.com” so…

Posted a reply to Could not create label – Unknown group profile, on the site WordPress.org Forums:
It sounds like this is controlled on the DHL Business portal end, correct? If so,…

Posted a reply to User role capability to edit label, on the site WordPress.org Forums:
The Shop Manager role should be sufficient. Sorry for the delayed response.

Posted a reply to Publicly accessible PDF folder, on the site WordPress.org Forums:
We are working to modify this in the coming versions of the plugin.

Posted a reply to CN22 Label still wrong, on the site WordPress.org Forums:
Do you need any further assistance with this issue?

Posted a reply to Postfilialen anzeigen/Google Maps aktivieren, on the site WordPress.org Forums:
Can you check if you have any JS errors on the page.

Posted a reply to I cannot download dal labels, on the site WordPress.org Forums:
Can you try the suggested solution here https://wordpress.org/support/topic/download-labels-not-possible-since-3-2-0/

Posted a reply to Uncaught TypeError: Cannot access offset of type string on string, on the site WordPress.org Forums:
Is this issue still happening?

Posted a reply to Notice: Undefined index: dhl_tracking_url_language in /home/cocukaka/public_html, on the site WordPress.org Forums:
Can you try the suggested solution here https://wordpress.org/support/topic/download-labels-not-possible-since-3-2-0/

Posted a reply to Missing added weight for packaging, on the site WordPress.org Forums:
We have released a new version 3.2.0 that should fix this issue, please let us…

Posted a reply to Multiple Tracking Numbers per order, on the site WordPress.org Forums:
We have released a new version 3.2.0 that should fix this issue, please let us…

Posted a reply to Multiple Tracking Numbers per order, on the site WordPress.org Forums:
Are you creating the label individually or in bulk on the orders page?

Posted a reply to Lieferung in Postfiliale, Postnummer required, on the site WordPress.org Forums:
No it only sends the email as a field. I am glad it is fixed.

Posted a reply to Lieferung in Postfiliale, Postnummer required, on the site WordPress.org Forums:
Is it possible that you are not passing the customer email to DHL in the…

Posted a reply to Lieferung in Postfiliale, Postnummer required, on the site WordPress.org Forums:
Is no email set for the customer when purchasing? How are they sent an order…

Posted a reply to Lieferung in Postfiliale, Postnummer required, on the site WordPress.org Forums:
What is the error you are receiving when creating the label?

Posted a reply to Lieferung in Postfiliale, Postnummer required, on the site WordPress.org Forums:
The “Postnummer” is mandatory for "Packstation", but optional for "Postfiliale".

Posted a reply to Bulk Labels does not work properly, on the site WordPress.org Forums:
@haislshop you might want to update to the latest version of the plugin first and…

Posted a reply to Bulk Labels does not work properly, on the site WordPress.org Forums:
Please email us at "dhlsupport [at] progressusmarketing.com” so we can review the issue together.

Posted a reply to Bulk Labels does not work properly, on the site WordPress.org Forums:
@haislshop thank you for that. And when you create the individual label do you change…

Posted a reply to Bulk Labels does not work properly, on the site WordPress.org Forums:
@haislshop thank you for being a loyal user of the DHL for WooCommerce plugin. What…

Posted a reply to EU special zones ZEC – API call wrong, on the site WordPress.org Forums:
@sensusdata we have released a new version 3.0.0 that now allows creating labels to the…

Posted a reply to Client ID & Secret, on the site WordPress.org Forums:
Can we continue this conversation via email, please contact me at "dhlsupport [at] progressusmarketing.com” so…

Posted a reply to Uncaught TypeError / abstract-pr-dhl-api-soap.php:77, on the site WordPress.org Forums:
We will review and fix this soon.

Posted a reply to Button “Suche Packstation/Filiale” ist ohne Funktion, on the site WordPress.org Forums:
Can you confirm there are no JS errors in the inspect elements > console. Can…

Posted a reply to Client ID & Secret, on the site WordPress.org Forums:
I will try to get you a contact.

Posted a reply to Uncaught TypeError / abstract-pr-dhl-api-soap.php:77, on the site WordPress.org Forums:
Is this still happening or was it a one-time event?

Posted a reply to “Shipping “Address 2” is empty!” error message, on the site WordPress.org Forums:
We will have to review the logic on our end and find a solution to…

Posted a reply to Create Label from order programmatically, on the site WordPress.org Forums:
You could take a look at the code when an order status changed and see…

Posted a reply to “Shipping “Address 2” is empty!” error message, on the site WordPress.org Forums:
The plugin is coded to have a Street Name and Number. Can you add a…

Posted a reply to Create Label from order programmatically, on the site WordPress.org Forums:
You could create a custom Order Status and then set that programmatically and use the…

Posted a reply to Client ID & Secret, on the site WordPress.org Forums:
You have received out to Deutsche Post International customer support here to ask for the…

Posted a reply to Client ID & Secret, on the site WordPress.org Forums:
What country is your webshop based in?