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Posted a reply to Guide on return label, on the site WordPress.org Forums:
Yes, on the order edit page you will have a checkbox to check whether you…

1 day ago

Posted a reply to Guide on return label, on the site WordPress.org Forums:
The return label is generated when the regular label is created, it is not a…

1 day ago

Posted a reply to Possible to select different DHL Service defaults by product, on the site WordPress.org Forums:
We will look into it but it will not be any time soon.

1 day ago

Posted a reply to Possible to select different DHL Service defaults by product, on the site WordPress.org Forums:
Unfortunately, this is not currently an option within the plugin.

2 days ago

Posted a reply to DHL Turkey Integration, on the site WordPress.org Forums:
Unfortunately, Turkey is not supported in this plugin.

3 days ago

Posted a reply to Could not create label – In der Sendung trat mindestens ein harter Fehler auf., on the site WordPress.org Forums:
Can we continue this conversation via email, please contact me at "dhlsupport [at] progressusmarketing.com” so…

3 days ago

Posted a reply to Could not create label – In der Sendung trat mindestens ein harter Fehler auf., on the site WordPress.org Forums:
Are you using the DHL Developer portal username and password for the Sandbox mode? This…

4 days ago

Posted a reply to Could not create label – In der Sendung trat mindestens ein harter Fehler auf., on the site WordPress.org Forums:
Are you using a Packstation or any other DHL service? Can you check the log…

4 days ago

Posted a reply to Could not create label – In der Sendung trat mindestens ein harter Fehler auf., on the site WordPress.org Forums:
Are you creating multiple packages for this order or only one?

4 days ago

Posted a reply to Previous update – address check not working, on the site WordPress.org Forums:
Alright, let me know if this issue is still happening.

1 week ago

Posted a reply to Bulk Label Download, on the site WordPress.org Forums:
Yes, it is possible. Once the action is clicked a notification will display with a…

1 week ago

Posted a reply to Previous update – address check not working, on the site WordPress.org Forums:
Do you have an example of an error you used to receive? Can you test…

1 week ago

Posted a reply to Pass the second address-field to DHL API?, on the site WordPress.org Forums:
Great to hear you were able to solve the issue.

1 week ago

Posted a reply to ” Unauthorized” Issue, on the site WordPress.org Forums:
Can you confirm that you are not using "Sandbox Mode" in the settings.

1 week ago

Posted a reply to Pass the second address-field to DHL API?, on the site WordPress.org Forums:
If address 2 is empty it is simply not passed, if that is what you…

1 week ago

Posted a reply to ” Unauthorized” Issue, on the site WordPress.org Forums:
Which country is your shop based in?

1 week ago

Posted a reply to Previous update – address check not working, on the site WordPress.org Forums:
Can you specify from which version to which version of the plugin you updated?

1 week ago

Posted a reply to Usage for Deutsche Post Warenpost International, on the site WordPress.org Forums:
We will look into this and get back to you.

1 week ago

Posted a reply to Adodbe Tracking, on the site WordPress.org Forums:
No problem.

1 week ago

Posted a reply to Pass the second address-field to DHL API?, on the site WordPress.org Forums:
Address 2 is passed, but it is assumed to be the building number. You can…

1 week ago

Posted a reply to Send Customer Email from DHL, on the site WordPress.org Forums:
The "Confirmation in the General Terms and Conditions" issue should be fixed in the latest…

2 weeks ago

Posted a reply to Free Shipping to Switzerland (Error), on the site WordPress.org Forums:
This issue should be fixed in the latest release, please update and let us know…

2 weeks ago

Posted a reply to Wrong address, on the site WordPress.org Forums:
Are you saying ALL French addresses have this same exact issue or only some?

2 weeks ago

Posted a reply to Order with muliple packages, on the site WordPress.org Forums:
Thank you for the feedback on this feature. At the moment it has limited functionality…

2 weeks ago

Posted a reply to Create a Label for international Adress, on the site WordPress.org Forums:
What is the error you receive? You might be missing customs information within the products…

2 weeks ago

Posted a reply to Wrong address, on the site WordPress.org Forums:
Is this correct or not?

2 weeks ago

Posted a reply to Multiple Packs If the Weight is Over 2 kg, on the site WordPress.org Forums:
So for multiple packages per order, you are suggesting to select the DHL product as…

2 weeks ago

Posted a reply to Compatibility with US based locations, on the site WordPress.org Forums:
It should be released soon, but I do not have a specific date.

2 weeks ago

Posted a reply to Object has no ‘name1’ property, on the site WordPress.org Forums:
It seems the delivery address is missing a name.

2 weeks ago

Posted a reply to Wrong address, on the site WordPress.org Forums:
Can you switch the address fields like this: address line 1: 10 on the right…

3 weeks ago

Posted a reply to Warenpost, on the site WordPress.org Forums:
I know it is smaller, but I am not sure about the exact measurements. It…

3 weeks ago

Posted a reply to Adodbe Tracking, on the site WordPress.org Forums:
The features added to this plugin are managed by DHL, so you can ask them…

3 weeks ago

Posted a reply to DHL Deutschland Schweiz, on the site WordPress.org Forums:
No problem.

3 weeks ago

Posted a reply to Wrong address, on the site WordPress.org Forums:
Can you confirm where your store is based e.g. Germany?

3 weeks ago

Posted a reply to DHL UAE Integration, on the site WordPress.org Forums:
Unfortunately we do not support UAE at the moment.

3 weeks ago

Posted a reply to ETA DHL Express, on the site WordPress.org Forums:
Unfortunately, there are no plans to integrate DHL Express at the moment.

3 weeks ago

Posted a reply to Send Customer Email from DHL, on the site WordPress.org Forums:
Is this custom text saved under a "shipping reference"? If so you can use that…

3 weeks ago

Posted a reply to Adodbe Tracking, on the site WordPress.org Forums:
This decision was made by DHL, not myself (the plugin developer). You would need to…

3 weeks ago

Posted a reply to Send Customer Email from DHL, on the site WordPress.org Forums:
We are looking into adding an addition setting to differentiate these options. We will get…

4 weeks ago

Posted a reply to “Only 6 ordered items can be processed…”, on the site WordPress.org Forums:
This is a know limitation which will be fixed within the next few months.

4 weeks ago

Posted a reply to Add Tracking number to “my orders” page, on the site WordPress.org Forums:
This is an example of how it would be done in the template https://css-tricks.com/snippets/wordpress/shortcode-in-a-template/

4 weeks ago

Posted a reply to SOAP-Error on Internation Label – ‘netWeightInKG’, on the site WordPress.org Forums:
Are you using grams or kilograms? Is it possible that some weights are low e.g.…

4 weeks ago

Posted a reply to Disappointing support, on the site WordPress.org Forums:
I am sorry to hear you are not satisfied with the support. We do our…

4 weeks ago

Posted a reply to Adodbe Tracking, on the site WordPress.org Forums:
As you mentioned, there is a setting to turn this off.

4 weeks ago

Posted a reply to Add Tracking number to “my orders” page, on the site WordPress.org Forums:
You can use the shortcode [pr_dhl_tracking_note order_id="123"] or [pr_dhl_tracking_link order_id="123"], but you will likely need…

4 weeks ago

Posted a reply to DHL Deutschland Schweiz, on the site WordPress.org Forums:
For the products that are ordered, you need to go to the settings under the…

4 weeks ago

Posted a reply to Warenpost, on the site WordPress.org Forums:
First set Warenpost as the default shipping product in the DHL settings and then go…

4 weeks ago