Posted a reply to DHL to Deutsche Post, on the site WordPress.org Forums:
@sanczess if your base shop address is set to Germany then it should work, can…

Posted a reply to no letter is recognized for the house number, on the site WordPress.org Forums:
Can we continue this conversation via email, please contact me at “dhlsupport [at] progressusmarketing.com” and…

Posted a reply to CN22 as Bulk ?, on the site WordPress.org Forums:
Happy to hear it works.

Posted a reply to DHL to Deutsche Post, on the site WordPress.org Forums:
Where is your web-shop based in @sanczess ?

Posted a reply to Split the PDF, on the site WordPress.org Forums:
The label is created on the DHL end not on WooCommerce, and then both are…

Posted a reply to DHL to Deutsche Post, on the site WordPress.org Forums:
Can we continue this conversation via email, please contact me at "dhlsupport [at] progressusmarketing.com” so…

Posted a reply to no letter is recognized for the house number, on the site WordPress.org Forums:
Are you entering this in the settings? Can we continue this conversation via email, please…

Posted a reply to Guide to setup?, on the site WordPress.org Forums:
I will continue with helping you @s4du on this ticket https://wordpress.org/support/topic/dhl-to-deutsche-post/#post-15486967

Posted a reply to DHL to Deutsche Post, on the site WordPress.org Forums:
DHL Paket is enabled for Germany only and Deutsche Post International is enabled for Austria.…

Posted a reply to Get the shipment number?, on the site WordPress.org Forums:
This seems to be a duplicate ticket, see https://wordpress.org/support/topic/split-the-pdf/#post-15483029

Posted a reply to SOAP-Error on Internation Label – ‘netWeightInKG’, on the site WordPress.org Forums:
Yes, that could be the problem. Can you test with 0.01KG?

Posted a reply to Split the PDF, on the site WordPress.org Forums:
Unfortunately, the return label is embedded within the response of the normal label so it…

Posted a reply to Create multiple lables without dimensions?, on the site WordPress.org Forums:
At the moment this is not possible.

Posted a reply to no letter is recognized for the house number, on the site WordPress.org Forums:
My understanding is that there are no letters in German addresses, is that not the…

Posted a reply to DHL to Deutsche Post, on the site WordPress.org Forums:
Which country is your shop based in?

Posted a reply to Guide to setup?, on the site WordPress.org Forums:
It might be a different plugin that you are using, can you send a screenshot…

Posted a reply to Bulk Print Default ?, on the site WordPress.org Forums:
Yes correct, the bulk print takes the default from the DHL Plugin Settings.

Posted a reply to Bulk Print Default ?, on the site WordPress.org Forums:
Are you saying you created added a filter to modify the DHL product passed to…

Posted a reply to “Could not create label – Unbekannte Absenderreferenz”, on the site WordPress.org Forums:
I am glad it works with the production account.

Posted a reply to When will DHL Express join to this plugin?, on the site WordPress.org Forums:
DHL Express will not be joining this plugin. You will need to reach out to…

Posted a reply to “Could not create label – Unbekannte Absenderreferenz”, on the site WordPress.org Forums:
Yes, it is likely because you are using the Sandbox Account. Try with the Production…

Posted a reply to PHP Fatal error, on the site WordPress.org Forums:
It should not take the site down, which is why I asked that you reinstall…

Posted a reply to Shipping “Address 2” is empty!, on the site WordPress.org Forums:
What is mandatory is a "street number", so if this is entered in "Address 1"…

Posted a reply to PHP Fatal error, on the site WordPress.org Forums:
Would you be able to delete the DHL for WooCommerce plugin and reinstall it?

Posted a reply to SOAP-Error on Internation Label – ‘netWeightInKG’, on the site WordPress.org Forums:
The products must also have a weight set, can you double check they are?

Posted a reply to Split the PDF, on the site WordPress.org Forums:
You would have to use a PDF library to do that, the plugin creates both…

Posted a reply to Split the PDF, on the site WordPress.org Forums:
At the moment both PDF's have to be created, so you will have to simply…

Posted a reply to Get the shipment number?, on the site WordPress.org Forums:
Are you asking how to programmatically split a PDF file?

Posted a reply to Get the shipment number?, on the site WordPress.org Forums:
You can use this https://developer.wordpress.org/reference/functions/do_shortcode/. That said this is a link with the shipping number…

Posted a reply to Get the shipment number?, on the site WordPress.org Forums:
You can get the tracking link with the shortcode [pr_dhl_tracking_link]. Does that help?

Posted a reply to Guide to setup DHL eCommerce eCS Asia?, on the site WordPress.org Forums:
You can download the eCS Asia plugin here https://github.com/shadimanna/dhl-for-woocommerece-ecs. You should be able to reach…

Posted a reply to Category of Item – Sales of Goods – Warenpost International, on the site WordPress.org Forums:
Did you have the chance to confirm if this option exists on the DHL Business…

Posted a reply to CN22 – Wrong Currency, on the site WordPress.org Forums:
This issue has been fixed in version 2.8.7., please test and let us know if…

Posted a reply to DHL Pickup Request error, on the site WordPress.org Forums:
This issue has been fixed in version 2.8.7., please test and let us know if…

Posted a reply to Create Label on Status not working, on the site WordPress.org Forums:
Are you still having this issue?

Posted a reply to DHL Pickup Request error, on the site WordPress.org Forums:
Can we continue this conversation via email, please contact me at "dhlsupport [at] progressusmarketing.com” so…

Posted a reply to DHL Pickup Request error, on the site WordPress.org Forums:
Would you be able to double check your address with DHL Support directly to ensure…

Posted a reply to Create Label on Status not working, on the site WordPress.org Forums:
Can we continue this conversation via email, please contact me at "dhlsupport [at] progressusmarketing.com” so…

Posted a reply to Category of Item – Sales of Goods – Warenpost International, on the site WordPress.org Forums:
Can you confirm if the "Sale of Goods" option exists on the DHL Business Portal?…

Posted a reply to Rest API support, on the site WordPress.org Forums:
The data related to tracking number is saved in the metadata of the order, it…

Posted a reply to CN22 – Wrong Currency, on the site WordPress.org Forums:
The currency is not being sent by the plugin so my guess is that it…

Posted a reply to Weight and Product Packaging Weight, on the site WordPress.org Forums:
You can modify the weight field programmatically using the WordPress Filter created by the plugin,…

Posted a reply to DHL Pickup Request error, on the site WordPress.org Forums:
Which error do you get? Can you send us a screenshot please?

Posted a reply to Create Label on Status not working, on the site WordPress.org Forums:
Can you confirm you have set the status correctly, see point 24. https://github.com/shadimanna/dhl-logistic-services-for-woocommerce/wiki/Documentation

Posted a reply to Location Finder Sercurity Violation, on the site WordPress.org Forums:
@janukai this issue is fixed in version 2.8.5. Let us know if you are still…

Posted a reply to Custom Declaration (CN23) – Description of Content, on the site WordPress.org Forums:
We have added a new setting in version 2.8.5, that allows you to set the…

Posted a reply to Category of Item – Sales of Goods – Warenpost International, on the site WordPress.org Forums:
Rafael, These are the options we have to set the export type: OTHER PRESENT COMMERCIAL_SAMPLE…