WordPress.org

Posted a reply to object has no ‘customsValue’ property, on the site WordPress.org Forums:
Jonas, Great to hear it works. If the support you received is satisfactory and the…

7 days ago

Posted a reply to Ausgewähltes DHL Produkt: nur internationaler Versand, on the site WordPress.org Forums:
Ralf, Great to hear that, all the best. Shadi.

7 days ago

Posted a reply to Cant create shipping Label “Too many Request:”, on the site WordPress.org Forums:
Is this issue still happening today?

7 days ago

Posted a reply to Ausgewähltes DHL Produkt: nur internationaler Versand, on the site WordPress.org Forums:
Ralf, If the order and your base country are set to Germany then you should…

7 days ago

Posted a reply to Cant find the configuration options for DHL, on the site WordPress.org Forums:
Look under the "Shipping" tab and you should find it.

7 days ago

Posted a reply to Invalid Shipping date – Error – No printing of shipping labels, on the site WordPress.org Forums:
It seems there is an hour when the shipping date is in the past which…

1 week ago

Posted a reply to Invalid order weight, on the site WordPress.org Forums:
Great to hear it. Any rating and review on the support you received would be…

1 week ago

Posted a reply to Invalid order weight, on the site WordPress.org Forums:
The smallest weight value allowed is 0.1 KG and you have 0.3 grams. Maybe the…

1 week ago

Posted a reply to Invalid order weight, on the site WordPress.org Forums:
Can you take a screenshot of the error message and send here? Have you ever…

1 week ago

Posted a reply to Invalid Shipping date – Error – No printing of shipping labels, on the site WordPress.org Forums:
Can you ensure that your server timezone is on the German one as well?

1 week ago

Posted a reply to Invalid order weight, on the site WordPress.org Forums:
Have you entered a weight for the label - https://www.dropbox.com/s/smbbbj758ovjjdt/Screenshot%202019-05-14%2013.09.14.png?dl=0 ? How about the individual…

1 week ago

Posted a reply to SOAP-ERROR: Encoding: Violation of encoding rules, on the site WordPress.org Forums:
Tremer, Did you update DHL plugin only, or WooCommerce as well? Best, Shadi.

1 week ago

Posted a reply to object has no ‘customsValue’ property, on the site WordPress.org Forums:
Jonas, What is the price of the individual items in this order? Are there any…

1 week ago

Posted a reply to Invalid order weight, on the site WordPress.org Forums:
From which version to which version to you update? What is the base country of…

2 weeks ago

Posted a reply to DHL Express, on the site WordPress.org Forums:
Unfortunately, DHL Express is not currently supported with this plugin. However, Deutsche Post International services…

2 weeks ago

Posted a reply to Postnumber field with placeholder “(optional)”, on the site WordPress.org Forums:
If they try checking out WITHOUT entering a postnumber when a "Packstation" is selected they…

3 weeks ago

Posted a reply to Plugin: DHL for WooCommerce, on the site WordPress.org Forums:
You can speak to your local DHL representative and ask them to integrate “Trinidad &…

3 weeks ago

Posted a reply to Postnumber field with placeholder “(optional)”, on the site WordPress.org Forums:
Unfortunately, this field is optional for some DHL address types from the drop down which…

3 weeks ago

Posted a reply to Plugin: DHL for WooCommerce, on the site WordPress.org Forums:
This plugin is not currently supported in "Trinidad & Tobago" unfortunately.

3 weeks ago

Posted a reply to Plugin: DHL for WooCommerce, on the site WordPress.org Forums:
What country is your shop based in?

4 weeks ago

Posted a reply to Postnumber field with placeholder “(optional)”, on the site WordPress.org Forums:
This is theme specific, you can try to hide it via CSS potentially.

4 weeks ago

Posted a reply to Add tracking number manually when issue with label creation, on the site WordPress.org Forums:
You can add an order note for the custom within the order with the tracking…

4 weeks ago

Posted a reply to Logo Shipping Label, on the site WordPress.org Forums:
This feature is not included in the plugin currently.

1 month ago

Posted a reply to Omniture Tracking, on the site WordPress.org Forums:
Thanks

1 month ago

Posted a reply to Omniture Tracking, on the site WordPress.org Forums:
The latest version of the plugin has a setting to turn off tracking.

1 month ago

Posted a reply to Bad code, on the site WordPress.org Forums:
In version 1.3.15 we have added a setting to disable tracking, which includes this code.

1 month ago

Posted a reply to Anleitung auf Deutsch?, on the site WordPress.org Forums:
Unfortunately, the documentation is outdated and there is no more "test connection" in "DHL Paket".

2 months ago

Posted a reply to Error when testing connection, on the site WordPress.org Forums:
I would need access to your WP Admin to review this issue, please contact me…

2 months ago

Posted a reply to Error: billing_address_2 not “Leitcodiert”, on the site WordPress.org Forums:
This seems to be resolved.

2 months ago

Posted a reply to DHL-Plugin for NOT-Woocomerce page, on the site WordPress.org Forums:
No this plugin is for WooCommerce only.

2 months ago

Posted a reply to Translations, on the site WordPress.org Forums:
Can you please link to a page so this can be reviewed? The plugin is…

2 months ago

Posted a reply to Anleitung auf Deutsch?, on the site WordPress.org Forums:
There is no "test connection" for DHL Paket, only for DHL eCommerce. You can test…

2 months ago

Posted a reply to return label not printing, on the site WordPress.org Forums:
I would need access to your WP Admin to review this issue, please contact me…

2 months ago

Posted a reply to DHL Premium, on the site WordPress.org Forums:
This is only enabled for domestic shipments at the moment I believe.

2 months ago

Posted a reply to DHL Premium, on the site WordPress.org Forums:
There is no premium version. What feature are you searching for?

2 months ago

Posted a reply to Shipping dimensions, on the site WordPress.org Forums:
Correct, dimensions are not required to use the plugin.

2 months ago

Posted a reply to Field name / meta key for “prefered day delivery”, on the site WordPress.org Forums:
You would have to ask the Invoice Creator support about that.

2 months ago

Posted a reply to SOAP error about missing “netweight”, on the site WordPress.org Forums:
Yes, I believe it might not work. Can you ask someone on the DHL side…

2 months ago

Posted a reply to SOAP error about missing “netweight”, on the site WordPress.org Forums:
You need to set the weights for each product, that should fix the issue.

2 months ago

Posted a reply to Field name / meta key for “prefered day delivery”, on the site WordPress.org Forums:
For the order, you would need to get the post meta "_pr_shipment_dhl_label_items" and within that…

2 months ago

Posted a reply to Change order status on label printing, on the site WordPress.org Forums:
This feature does not exist currently. However, there is an action ('pr_shipping_dhl_label_created') which fires once…

2 months ago

Posted a reply to Error: billing_address_2 not “Leitcodiert”, on the site WordPress.org Forums:
I believe "Is Codeable" verifies the address in the DHL system and if it is…

2 months ago

Posted a reply to Problem with billing corrections, on the site WordPress.org Forums:
Can you disable all of the plugins other than WooCommerce and DHL for WooCommerce to…

2 months ago

Posted a reply to Problem with billing corrections, on the site WordPress.org Forums:
Can you check if you have JS errors - https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

2 months ago

Posted a reply to Label pdf cannot be downloaded (not generated), on the site WordPress.org Forums:
This article explains how to check https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

2 months ago

Posted a reply to Problem with billing corrections, on the site WordPress.org Forums:
Unfortunately I do not know what you mean. Is this invoice changes from another plugin…

2 months ago

Posted a reply to Problem with billing corrections, on the site WordPress.org Forums:
It's not clear what you mean by "Billing Corrections", do you have a screenshot link?

2 months ago

Posted a reply to Label pdf cannot be downloaded (not generated), on the site WordPress.org Forums:
Can you "inspect elements" and ensure that you do not have an JS errors on…

2 months ago

Posted a reply to Create return label, on the site WordPress.org Forums:
This does not seem to be an option currently.

3 months ago