WordPress.org

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
Hi, this issue was fixed in the latest release, did you update the plugin?

2 days ago

Posted a reply to PopUp Won’t Hide, on the site WordPress.org Forums:
Hi, it sounds like there is a problem with cookies on your site. I'm not…

6 days ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
Glad to hear it! I will add this fix to the next release.

6 days ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
@jdaniel @kdubyo any updates on this?

6 days ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
Even though this is not happening in my testing, I think I see what might…

2 weeks ago

Posted a reply to Chat + Close Icons Broken, on the site WordPress.org Forums:
1.5.6 has been released with a fix for icons, please update.

2 weeks ago

Posted a reply to Faux chat message not sent, on the site WordPress.org Forums:
There is an issue in 1.5.5 with the icons not working, please update to 1.5.6…

2 weeks ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
I'm testing with Elementor, I am not seeing duplicate content. Do you guys have custom…

2 weeks ago

Posted a reply to Chat + Close Icons Broken, on the site WordPress.org Forums:
It looks like you have some type of CSS/JS minifier, perhaps in a caching plugin.…

3 weeks ago

Posted a reply to Chat + Close Icons Broken, on the site WordPress.org Forums:
This is a theme conflict, but I'm going to release an update today that should…

3 weeks ago

Posted a reply to Chat + Close Icons Broken, on the site WordPress.org Forums:
@ccarmical can you link me to the page with the issue? I will take a…

3 weeks ago

Posted a reply to Updating GTIN via CSV file, on the site WordPress.org Forums:
Please see https://wordpress.org/support/topic/where-is-gtin-value-stored/

4 weeks ago

Posted a reply to CDN images not showing, on the site WordPress.org Forums:
Glad to hear it!

4 weeks ago

Posted a reply to CDN images not showing, on the site WordPress.org Forums:
Hi, I have added the_content filter, can you test this version and see if it…

4 weeks ago

Posted a reply to Quick Editor, on the site WordPress.org Forums:
Hmm, how is that handled for products that have variations? I'm guessing it would only…

1 month ago

Posted a reply to GTIN is blank, but hwp_product_gtin has a value, on the site WordPress.org Forums:
Hi, please see this thread: https://wordpress.org/support/topic/where-is-gtin-value-stored/

2 months ago

Posted a reply to Can you customise/edit the auto-emails for subscribers?, on the site WordPress.org Forums:
Hi, in the Holler Box settings, you can edit the email title. If you'd like…

2 months ago

Posted a reply to Anyone else find this pop-up ugly on mobile?, on the site WordPress.org Forums:
Hi, I'm sorry you're having trouble. Do you still have Holler Box active on your…

2 months ago

Posted a reply to Needs Accessibility Improvements, on the site WordPress.org Forums:
Hi, thanks for your feedback. I will see about adding these accessibility improvements.

2 months ago

Posted a reply to How to add additional fields for optin, on the site WordPress.org Forums:
Oh no problem, it's pretty easy. You just create a PHP file, add this code…

3 months ago

Posted a reply to How to add additional fields for optin, on the site WordPress.org Forums:
That code needs to go into a custom plugin: https://developer.wordpress.org/plugins/plugin-basics/ Plugin development and filter usage…

3 months ago

Posted a reply to How to add additional fields for optin, on the site WordPress.org Forums:
Hi, you can use the hwp_email_msg filter to add content to the email. add_filter( 'hwp_email_msg',…

3 months ago

Posted a reply to Not possible to show holler box only on certain categories of a custom post type, on the site WordPress.org Forums:
Hi, you can do that with Pro. Make sure both Holler Box and Holler Box…

3 months ago

Posted a reply to Chat + Close Icons Broken, on the site WordPress.org Forums:
Hi, it looks like your site is failing to get the font files from the…

3 months ago

Posted a reply to “undefined err2” error pop up, on the site WordPress.org Forums:
Hi Raquel, this will be fixed in the next plugin update, sorry about that!

4 months ago

Posted a reply to 10 stars, on the site WordPress.org Forums:
Thank you!!

4 months ago

Posted a reply to HollerBox breaks Divi theme editor, on the site WordPress.org Forums:
Hi, I have a local site with the Divi theme, Divi builder plugin, and Holler…

4 months ago

Posted a reply to Display popup on Woocommerce product pages, on the site WordPress.org Forums:
Hi, in the Pro version you can choose what post types you would like it…

4 months ago

Posted a reply to Holler Box not showing on mobile, on the site WordPress.org Forums:
This should be fixed in 1.5.3, I added a Javascript based check for mobile devices…

4 months ago

Posted a reply to Holler Box not showing on mobile, on the site WordPress.org Forums:
The way the plugin tells if it’s mobile or not is using localized variables in…

4 months ago

Posted a reply to doesn’t disappear automatically, on the site WordPress.org Forums:
Can you provide a link so I can take a look?

5 months ago

Posted a reply to Holler Box not showing on mobile, on the site WordPress.org Forums:
Hi, I just tested on my site and the Devices setting is working properly. If…

5 months ago

Posted a reply to Checkbox for accepting privacy policy, on the site WordPress.org Forums:
Hi, the plugin does not have that feature, but I will consider adding it.

5 months ago

Posted a reply to Chat icon, on the site WordPress.org Forums:
Hi, there's not currently a way to change the icon, sorry about that.

5 months ago

Posted a reply to HollerBox breaks Divi theme editor, on the site WordPress.org Forums:
I don't see any code that would conflict with the Divi Builder, I'll have to…

5 months ago

Posted a reply to Option to hide title and bigger close button?, on the site WordPress.org Forums:
Hi, you can hide the title with CSS: .holler-title { display: none } Thanks

5 months ago

Posted a reply to Show only on specific product, on the site WordPress.org Forums:
Hi, in the Pro version you can choose specific pages, post types, or taxonomies, but…

6 months ago

Posted a reply to Box Type selection not working, on the site WordPress.org Forums:
Glad you figured it out :)

6 months ago

Posted a reply to Close Icon not visible, on the site WordPress.org Forums:
Plugin conflict, solved via email.

6 months ago

Posted a reply to Mobile View not working, on the site WordPress.org Forums:
Hi, this is almost always caching. The plugin uses the wp_is_mobile function, and according to…

6 months ago