Posted a reply to Schema markup fatal error, on the site WordPress.org Forums:
This will go out in the next release shortly, thanks Diego!

7 months ago

Posted a reply to Prioritize one popup?, on the site WordPress.org Forums:
Hi, if you have a box set to show on every post, and then you…

8 months ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
This is fixed in version 1.5.7, please update.

10 months ago

Posted a reply to popups dont pop up, on the site WordPress.org Forums:
@burakbaksteen this is fixed in version 1.5.7, please update.

10 months ago

Posted a reply to MAJOR CONFLICT with Elementor, on the site WordPress.org Forums:
@ausimporting this is fixed in version 1.5.7, please update.

10 months ago

Posted a reply to MAJOR CONFLICT with Elementor, on the site WordPress.org Forums:
I have Elementor 3.1.4 installed and I am not seeing this issue. If you can…

10 months ago

Posted a reply to popups dont pop up, on the site WordPress.org Forums:
@burakbaksteen I found a bug, this will be fixed in the next release. Please update…

10 months ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
I have a test site with the Kadence theme and Elementor, and I am not…

10 months ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
@cjrune I am not able to duplicate this issue, I've tried on 3 different sites.…

10 months ago

Posted a reply to popups dont pop up, on the site WordPress.org Forums:
Hi, can you give me more information? What popups don't show? What settings do they…

10 months ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
I think this is related to a recent update to the plugin. I am looking…

10 months ago

Posted a reply to Holler Box Pro does not populate, on the site WordPress.org Forums:
Hi, what happened before it stopped working? Did you activate a new plugin? Did you…

10 months ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
Hi, this issue was fixed in the latest release, did you update the plugin?

10 months ago

Posted a reply to PopUp Won’t Hide, on the site WordPress.org Forums:
Hi, it sounds like there is a problem with cookies on your site. I'm not…

10 months ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
Glad to hear it! I will add this fix to the next release.

10 months ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
@jdaniel @kdubyo any updates on this?

10 months ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
Even though this is not happening in my testing, I think I see what might…

10 months ago

Posted a reply to Chat + Close Icons Broken, on the site WordPress.org Forums:
1.5.6 has been released with a fix for icons, please update.

10 months ago

Posted a reply to Faux chat message not sent, on the site WordPress.org Forums:
There is an issue in 1.5.5 with the icons not working, please update to 1.5.6…

10 months ago

Posted a reply to ERROR: Popup content area: Elementor content duplicated, on the site WordPress.org Forums:
I'm testing with Elementor, I am not seeing duplicate content. Do you guys have custom…

10 months ago

Posted a reply to Chat + Close Icons Broken, on the site WordPress.org Forums:
It looks like you have some type of CSS/JS minifier, perhaps in a caching plugin.…

10 months ago

Posted a reply to Chat + Close Icons Broken, on the site WordPress.org Forums:
This is a theme conflict, but I'm going to release an update today that should…

10 months ago

Posted a reply to Chat + Close Icons Broken, on the site WordPress.org Forums:
@ccarmical can you link me to the page with the issue? I will take a…

10 months ago

Posted a reply to Updating GTIN via CSV file, on the site WordPress.org Forums:
Please see https://wordpress.org/support/topic/where-is-gtin-value-stored/

10 months ago

Posted a reply to CDN images not showing, on the site WordPress.org Forums:
Glad to hear it!

10 months ago

Posted a reply to CDN images not showing, on the site WordPress.org Forums:
Hi, I have added the_content filter, can you test this version and see if it…

11 months ago

Posted a reply to Quick Editor, on the site WordPress.org Forums:
Hmm, how is that handled for products that have variations? I'm guessing it would only…

11 months ago

Posted a reply to GTIN is blank, but hwp_product_gtin has a value, on the site WordPress.org Forums:
Hi, please see this thread: https://wordpress.org/support/topic/where-is-gtin-value-stored/

11 months ago

Posted a reply to Can you customise/edit the auto-emails for subscribers?, on the site WordPress.org Forums:
Hi, in the Holler Box settings, you can edit the email title. If you'd like…

12 months ago

Posted a reply to Anyone else find this pop-up ugly on mobile?, on the site WordPress.org Forums:
Hi, I'm sorry you're having trouble. Do you still have Holler Box active on your…

12 months ago

Posted a reply to Needs Accessibility Improvements, on the site WordPress.org Forums:
Hi, thanks for your feedback. I will see about adding these accessibility improvements.

12 months ago

Posted a reply to How to add additional fields for optin, on the site WordPress.org Forums:
Oh no problem, it's pretty easy. You just create a PHP file, add this code…

1 year ago

Posted a reply to How to add additional fields for optin, on the site WordPress.org Forums:
That code needs to go into a custom plugin: https://developer.wordpress.org/plugins/plugin-basics/ Plugin development and filter usage…

1 year ago

Posted a reply to How to add additional fields for optin, on the site WordPress.org Forums:
Hi, you can use the hwp_email_msg filter to add content to the email. add_filter( 'hwp_email_msg',…

1 year ago

Posted a reply to Not possible to show holler box only on certain categories of a custom post type, on the site WordPress.org Forums:
Hi, you can do that with Pro. Make sure both Holler Box and Holler Box…

1 year ago

Posted a reply to Chat + Close Icons Broken, on the site WordPress.org Forums:
Hi, it looks like your site is failing to get the font files from the…

1 year ago

Posted a reply to “undefined err2” error pop up, on the site WordPress.org Forums:
Hi Raquel, this will be fixed in the next plugin update, sorry about that!

1 year ago

Posted a reply to 10 stars, on the site WordPress.org Forums:
Thank you!!

1 year ago

Posted a reply to HollerBox breaks Divi theme editor, on the site WordPress.org Forums:
Hi, I have a local site with the Divi theme, Divi builder plugin, and Holler…

1 year ago

Posted a reply to Display popup on Woocommerce product pages, on the site WordPress.org Forums:
Hi, in the Pro version you can choose what post types you would like it…

1 year ago

Posted a reply to Holler Box not showing on mobile, on the site WordPress.org Forums:
This should be fixed in 1.5.3, I added a Javascript based check for mobile devices…

1 year ago