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Posted a reply to WPForms not connecting with OS-Ticket, on the site WordPress.org Forums:
Hi! We are sorry, but issue related to configuration of osTicket. Please configure CSRF protection… -
Posted a reply to WPForms not connecting with OS-Ticket, on the site WordPress.org Forums:
Hi! CSRF token processing is not part of the functionality of our plugin. It can… -
Posted a reply to Attachments not appearing in osTicket – Formidable, on the site WordPress.org Forums:
Hi! Could you enable the logging and provide log file? Please send it to wordpress@scand.com… -
Posted a reply to Help topic not working – CF7, on the site WordPress.org Forums:
Hi Kyle. We discussed it via email - the problem was related to custom fields.… -
Committed [2804688] to Plugins SVN:
Tested up to WP 6.1 -
Committed [2765563] to Plugins SVN:
Typo correction -
Posted a reply to what should be the fild name in os Ticket form configuration?, on the site WordPress.org Forums:
Hi. Form Identifier should be set to 'wpforms' and for other fields you should use… -
Committed [2761694] to Plugins SVN:
1.0.8: Fixed comma validation for multiple fields. Logs the $_REQUEST ... -
Posted a reply to Divi Contact Form Integration, on the site WordPress.org Forums:
Hi Clonan. Thanks for the great suggestion. Best regards, SCAND team -
Posted a reply to Potential Bug, Multiple fields, on the site WordPress.org Forums:
Hi Clonan. Yep, you are right - there is a bug. The comma is the… -
Posted a reply to Form Attachment Not Being Attached, on the site WordPress.org Forums:
Hi. Did you added "osticket-attach" field on the form? Something like this: <label> Attachments (optional)… -
Committed [2759878] to Plugins SVN:
Tagging version 1.0.2 Tested up to WP 6.0.1 -
Committed [2759877] to Plugins SVN:
Tested up to WP 6.0.1 -
Committed [2759875] to Plugins SVN:
Tested up to WP 6.0.1 -
Posted a reply to how to use plugin with multiple forms (formidable)?, on the site WordPress.org Forums:
Hi. The plugin doesn't support the ability to handle multiple forms. Thanks. Best regards, SCAND… -
Committed [2603767] to Plugins SVN:
1.0.7: Added ability to handle uploaded files for Formidable -
Posted a reply to Tticket not being created through Form, command curl works fine., on the site WordPress.org Forums:
Hi! Could you send screenshots of setting pages for osTicket and Formidable to wordpress@scand.com, please.… -
Posted a reply to Formidable Forms (Forms ID and Field ID), on the site WordPress.org Forums:
Hi! It should be like this: Form key: osticket-request (Formidable form settings) Form Identifier: form_key… -
Posted a reply to Gravity Froms, on the site WordPress.org Forums:
By default, Gravityforms is not supported. Thanks. Best regards, SCAND team -
Committed [2589773] to Plugins SVN:
1.0.6: WPForms support added Tested up to WP 5.8 -
Posted a reply to Gravity Froms, on the site WordPress.org Forums:
Hi. Gravity Forms is a paid plugin and there is no sense to buy it… -
Committed [2585974] to Plugins SVN:
Tested up to WP 5.8 -
Committed [2585930] to Plugins SVN:
Tested up to WP 5.8 -
Posted a reply to Gravity Froms, on the site WordPress.org Forums:
Hi. We will check if Gravityforms is compatible with our plugin and provide instructions on… -
Posted a reply to Is there a log file in wordpress?, on the site WordPress.org Forums:
Hi. The log file should be in plugin directory if you enable this option. Thanks.… -
Posted a reply to Unable to create ticket with attachment – Error 403 Forbidden, on the site WordPress.org Forums:
Hi Faris. The '403 Forbidden' error occurs on the osTicket side. Please check osTicket system… -
Posted a reply to Syntax For Curl, on the site WordPress.org Forums:
Hi. Could you try to enable PHP error/warnings and see if there will be some… -
Posted a reply to Gravity Froms, on the site WordPress.org Forums:
Hi. We have not tested this plugin. But if it hooks the wp_mail function, then… -
Posted a reply to Contact Form 7 and “Form Identifier”, on the site WordPress.org Forums:
> Must it be always osticket-request=1? No, name and value can be any. This is… -
Posted a reply to Contact Form 7 and “Form Identifier”, on the site WordPress.org Forums:
Hi Luis. Please take a look at 2nd and 3rd screenshots. Form identifier is called… -
Posted a reply to Combine Fields for Osticket-Message, on the site WordPress.org Forums:
Hi. The plugin doesn't support such functionality right now, only main fields based on specification… -
Posted a reply to Excellent plugin!, on the site WordPress.org Forums:
Hi Miguel. Thank you so much for your contribution. We appreciate it and will add… -
Posted a reply to Attached Files, on the site WordPress.org Forums:
Hi. We are processing attachments which passed by standard wp_mail function. As well as other… -
Posted a reply to Compatible wih SMTP setup, on the site WordPress.org Forums:
Hi Bastiaan. For now, only contact forms which send emails via the wp_mail function are… -
Posted a reply to Select Help topic, on the site WordPress.org Forums:
Hi. Could you provide URL to public page with your form, please? Or just send… -
Committed [2454506] to Plugins SVN:
1.0.5: Changed list of required fields (topic has become optional) -
Posted a reply to Topic required?, on the site WordPress.org Forums:
Hi. You are right - topic is not required. We will fix it. Thanks. Best… -
Committed [2450761] to Plugins SVN:
Tested up to WP 5.6 -
Committed [2450759] to Plugins SVN:
Tested up to WP 5.6 -
Committed [2450757] to Plugins SVN:
Tested up to WP 5.6 -
Committed [2416536] to Plugins SVN:
1.0.4: Added ability to processing of form requests for plugins which ... -
Posted a reply to Invalid API key generated, on the site WordPress.org Forums:
Hi. The issue still on the osTicket side because next error "Unable to create ticket:… -
Posted a reply to WordPress as sender name, on the site WordPress.org Forums:
Hi. It's hard to give you answer without information how your configured our plugin and… -
Committed [2383902] to Plugins SVN:
1.0.3: If the phone extension is not provided, do not add a capital ... -
Committed [2383868] to Plugins SVN:
Tested up to WP 5.5.1 -
Committed [2383867] to Plugins SVN:
Tested up to WP 5.5.1 -
Posted a reply to Source URL with slash at the end, on the site WordPress.org Forums:
As I wrote we have many redirects and use your plugin a lot of years.… -
Posted a reply to Source URL with slash at the end, on the site WordPress.org Forums:
The global option does not work for me, I tried to use it. Your SQL… -
Posted a reply to Source URL with slash at the end, on the site WordPress.org Forums:
I have spent so much time to make sure that this problem is not related… -
Created a topic, Source URL with slash at the end, on the site WordPress.org Forums:
Hi. The Source URL /blog/2012/12/20/i-draw-a-new-year…
Developer
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Easy Google Analytics Toolkit
Active Installs: 20+
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MultiMailer
Active Installs: 80+
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osTicket Connector
Active Installs: 400+