Posted a reply to Unable to save newsletters, on the site WordPress.org Forums:
They should check which rule is triggered and if they can set the mod_security to…

Posted a reply to 403 Forbidden error, on the site WordPress.org Forums:
Hi, you should contact the provider, that kind of block is a server configured filter…

Posted a reply to Does Newsletter Plugin support a multisite environment?, on the site WordPress.org Forums:
Hi, it should be activated site by site, there is no direct support as a…

Posted a reply to Importazione utenti, on the site WordPress.org Forums:
Please open a separate support request otherwise we can miss it. If the button does…

Posted a reply to [NSFW] newsletter fot outlook, on the site WordPress.org Forums:
Can you share a screenshot and the outlook version and/or send a test to test…

Posted a reply to error in html code, on the site WordPress.org Forums:
Inline images are not interpreted by email readers. Stefano.

Posted a reply to block editor ?, on the site WordPress.org Forums:
Have you tried to drag and drop a block?

Posted a reply to block editor ?, on the site WordPress.org Forums:
Hi, are you not able to drag and drop a block inside the edit area?…

Posted a reply to Automated Newsletter for New Products – which is “new” for the Plugin??, on the site WordPress.org Forums:
Hi, the core plugin does not manage "products" (WooCommerce?), probably you're using custom code or…

Posted a reply to Unable to save newsletters, on the site WordPress.org Forums:
Try to ask the provider if there is mod_security active and it is creating that…

Posted a reply to Unable to save newsletters, on the site WordPress.org Forums:
Just before to press save, please empty the text part in the advanced panel and…

Posted a reply to Unable to save newsletters, on the site WordPress.org Forums:
Hi, try to empty the text part of the newsletter which is not saving. If…

Posted a reply to Adding to GLOW Blogs, on the site WordPress.org Forums:
Usually, the DPIA is required usually only if you manage sensitive data or in some…

Posted a reply to JetPack Backup error, on the site WordPress.org Forums:
It contains stats of all sent newsletters. You can delete old newsletters to shrink it.

Posted a reply to JetPack Backup error, on the site WordPress.org Forums:
Hi, it sounds like the table is so big that the dump will not end.…

Posted a reply to Where i can edit default popup form, on the site WordPress.org Forums:
Hi, that popup is not part of our plugin, probably is something from another plugin…

Posted a reply to User don’t receive the activation e-mail, on the site WordPress.org Forums:
Hi, you can delete all tables starting with wp_newsletter* prefix. Remember to deactivate and reactivate…

Posted a reply to What does custom styles do?, on the site WordPress.org Forums:
Custom styles are used to customized the style of the forms and are injected on…

Posted a reply to Multisite – network activated?, on the site WordPress.org Forums:
No, it should be activated on every site and there are not global options. S.

Posted a reply to Multisite – network activated global settings?, on the site WordPress.org Forums:
No, it should be activated in every single site. Stefano.

Posted a reply to Translating the newsletter subscription form, on the site WordPress.org Forums:
Hi, you can translate every label and message by changing the admin language See our…

Posted a reply to Export Subcribers’ Data, on the site WordPress.org Forums:
Hi, under the "subscribers" menu entry, you have the export feature. Stefano.

Posted a reply to Send mail using contact list without importing, on the site WordPress.org Forums:
Hi, no it is not possible... you should send emails directly from sendinblue using the…

Posted a reply to Cannot log in to use advanced import addon, on the site WordPress.org Forums:
I've checked the problem with the addons manager, I confirm there is a bug that…

Posted a reply to Cannot log in to use advanced import addon, on the site WordPress.org Forums:
Hi, you should consider using one of the SMTP plugins available in the WP repo,…

Posted a reply to Cannot log in to use advanced import addon, on the site WordPress.org Forums:
If you still have issue contact me privately at stefano [at] thenewsletterplugin.com

Posted a reply to Cannot log in to use advanced import addon, on the site WordPress.org Forums:
Hi Katie, please refer to the site www.thenewsletterplugin.com for those kinds of problems since they're…

Posted a reply to User don’t receive the activation e-mail, on the site WordPress.org Forums:
Hi I don't see specific errors that could be related to your case. There is…

Posted a reply to User don’t receive the activation e-mail, on the site WordPress.org Forums:
Hi, set the log level to debug on the main plugin settings, repeat some actions…

Posted a reply to Newsletter sent from different domain., on the site WordPress.org Forums:
Those are 3rd party plugins, we have an SMTP addon as well, see the Newsletter…

Posted a reply to Newsletter sent from different domain., on the site WordPress.org Forums:
You can use it, but it's advisable to use our addon and not the internal…

Posted a reply to Newsletter sent from different domain., on the site WordPress.org Forums:
Hi, if you need to send via SMTP you can install an SMTP plugin or…

Posted a reply to Newsletter sent from different domain., on the site WordPress.org Forums:
Hi, the plugin just use the wp_mail() function (if not extended to use an SMTP…

Posted a reply to Health Status: “Action Call” shows KO, on the site WordPress.org Forums:
Hi, it was a bug in the code creating the icon, it should disappear on…

Posted a reply to WordPress prepare() and unquoted values, on the site WordPress.org Forums:
Yes, I later realized that. I've already removed that %1s for the next release since…

Posted a reply to 403 Forbidden error on Save and Next, on the site WordPress.org Forums:
You need to ask the provider to whitelist that saving HTTP POST.

Posted a reply to background-color in E-Mail is missing, on the site WordPress.org Forums:
Thank you for reporting that issue. You should ask the developer of that plugin to…