WordPress.org

Posted a reply to TEst newsletters are not sent, on the site WordPress.org Forums:
Try a test from System/Delivery Diagnostica panel. If it reports "success" and no email is…

3 days ago

Posted a reply to Action Call, on the site WordPress.org Forums:
If the cron is working, it should not be a problem.

3 days ago

Posted a reply to money back, on the site WordPress.org Forums:
Hi, please, open a ticket on www.thenewsletterplugin.com logging in with your account. This forum is…

2 weeks ago

Posted a reply to Database Error, on the site WordPress.org Forums:
Yes, contact your hosting provider, it means the database user configured cannot create tables, hence…

2 weeks ago

Posted a reply to Can I use extra fields as tags?, on the site WordPress.org Forums:
You can use the {profile_N} tag (ok, I admin it is not so clear!). :-)…

2 weeks ago

Posted a reply to Regular links (no tracking), on the site WordPress.org Forums:
Yes, correct. The option on the main Newsletter settings is the default for new newsletters.…

2 weeks ago

Posted a reply to Database Error, on the site WordPress.org Forums:
Hi, do you can save a single newsletter with no content (or just an image)?…

2 weeks ago

Posted a reply to Regular links (no tracking), on the site WordPress.org Forums:
Yes, just disable the tracking in your newsletters. Stefano.

2 weeks ago

Posted a reply to Newsletter Lost at End of Editing, on the site WordPress.org Forums:
Hi, check if the newsletter has been saved as preset. Just start a fresh new…

3 weeks ago

Posted a reply to Logo not showing in emails, on the site WordPress.org Forums:
If sometimes they show and sometimes not, it's a problem of the email client blocking…

3 weeks ago

Posted a reply to Provided File does not Exist … error, on the site WordPress.org Forums:
Please, check you define in wp-config.php e be sure to rewrite it and not copy…

3 weeks ago

Posted a reply to Provided File does not Exist … error, on the site WordPress.org Forums:
Hi WP_CONTENT_DIR cannot be used inside wp-config.php, it is defined later. You can try with…

3 weeks ago

Posted a reply to Provided File does not Exist … error, on the site WordPress.org Forums:
If you define a custom folder in your wp-config.php, be sure to add the definition…

3 weeks ago

Posted a reply to Delivery rate when gmail is the email account, on the site WordPress.org Forums:
It depends on how they connected to Gmail. The free account or the Gmail provided…

3 weeks ago

Posted a reply to [NSFW] ADD newsletter checkbox in registration and checkout page, on the site WordPress.org Forums:
The checkout page is not something of WP, are you talking about WooCommerce? Newsletter does…

3 weeks ago

Posted a reply to Google Fonts, on the site WordPress.org Forums:
Hi, no the Google fonts are not supported by now. Stefano.

3 weeks ago

Posted a reply to BUG – Mobile version, borders and background color, on the site WordPress.org Forums:
Hi, probably is a dark mode problem maybe only in your device or maybe in…

3 weeks ago

Posted a reply to BUG: the Separator widget disapper on portrait mode-, on the site WordPress.org Forums:
Hi, see the other answer to your other request, but changing the orientation does not…

3 weeks ago

Posted a reply to BUG: the Separator widget disapper on portrait mode-, on the site WordPress.org Forums:
Hi, I tested it on my Gmail with few accounts (google and not) but I…

3 weeks ago

Posted a reply to [Announce] Composer Refactored, on the site WordPress.org Forums:
Hi, I've already released version 7.2.7 where I should have resolved the JS error. Can…

1 month ago

Posted a reply to [Announce] Composer Refactored, on the site WordPress.org Forums:
Thank you for reporting, I found the problem, fix is coming in few hours. Stefano.

1 month ago

Posted a reply to Newsletter Plugin Composer not loading, on the site WordPress.org Forums:
Hi, please update to version 7.2.4, the problem should be solved. Stefano.

1 month ago

Posted a reply to How to use {custom_tags}?, on the site WordPress.org Forums:
Sorry: https://www.thenewsletterplugin.com/documentation/newsletters/newsletter-tags/

1 month ago

Posted a reply to How to use {custom_tags}?, on the site WordPress.org Forums:
Hi, take a look to this page: all tags are listed. If you need very…

1 month ago

Posted a reply to Need to add Attachment, on the site WordPress.org Forums:
Hi, we do not support attachments, you can add a button linking a file stored…

1 month ago

Posted a reply to Newsletter Plugin Composer not loading, on the site WordPress.org Forums:
If you have a mixed content problem, check if your WP main settings are using…

1 month ago

Posted a reply to Emails sent by the Newsletter not delivering, on the site WordPress.org Forums:
Hi, actually we did nothing in the plugin related to the delivery, anyway happy to…

2 months ago

Posted a reply to Public newsletter and newsletter for members only, on the site WordPress.org Forums:
Hi, see this documentation page for our shortcode, you should use it to create different…

2 months ago

Posted a reply to Emails sent by the Newsletter not delivering, on the site WordPress.org Forums:
Two more tests: - send some test email from the delivery panel in a row,…

2 months ago

Posted a reply to Emails sent by the Newsletter not delivering, on the site WordPress.org Forums:
Hi, when you send a test from the System panel, the plugin is reporting "success"…

2 months ago

Posted a reply to Unsubscribe link not working properly, on the site WordPress.org Forums:
Hi, no, probably someone used a Mailchimp piece of an email message and used in…

2 months ago

Posted a reply to BUG – Mobile version, borders and background color, on the site WordPress.org Forums:
Hi, about the effects on phone rotation I really don't know, the email is not…

2 months ago

Posted a reply to How to unsubscribe withoue mail ?, on the site WordPress.org Forums:
There is no way, the cancellation starts always from messages. Stefano.

2 months ago

Posted a reply to Got a msg that I had unsubscribed, on the site WordPress.org Forums:
Hi, that strange behavior can be triggered by antivirus, but our plugin has an antibot…

2 months ago

Posted a reply to send email when resubscription, on the site WordPress.org Forums:
If multiple subscriptions are enabled (see the subscription configuration panel), the activation and welcome emails…

2 months ago

Posted a reply to Subscribe Newsletter, on the site WordPress.org Forums:
Hi, that error should be documented in the logs: see the System/Logs panel. Check even…

2 months ago

Posted a reply to Auto send new post notification, on the site WordPress.org Forums:
There is not such a feature, the Automated Addon can partially help with this problem…

2 months ago