Profiles

  • Member Since: January 10th, 2022
  • Location: Portugal
  • Job Title: Sponsored Contributor
  • Employer: Automattic
  • Find me on:

Bio

I work on integrated marketing communications for WordPress.org. As I believe wholeheartedly in democratizing forces the Internet and open source can provide, joining the WordPress project has been a dream come true.

My career began more than a decade ago in digital strategy and online marketing communications. A mission-driven strategist, I’ve spent the last 6 years working exclusively with/for non-profit, foundation, and NGO projects. Digital strategy is my jam: the intersection of organization + user + mission + the internet = magic.

When I’m not working, I enjoy reading, singing, traveling, language learning, food, and board games.

Interests

Music, singing, reading, science, board games, travel, languages, digital strategy, puzzles, interesting conversations, mindfulness.

WordPress Origin Story

My WP origin story begins 6+ years ago when I began working with non-profits and mission-driven organizations to achieve their online goals. Of all the CMSs out there, WordPress quickly emerged in my strategic work as the outlier: flexible, open source, approachable, affordable. I worked with many organizations to dev or redev in WP, working hand-in-hand with internal stakeholders and developers to strategize, project manage and deliver websites that shine, front-end and back-end alike.

Contributions Sponsored

Santana Inniss contributes 40 hours per week to the Marketing team.

  • Gave props in Slack:
    Props to @joedolson for sharing your time and thoughts with me for the WP Briefing…

  • Gave props in Slack:
    Props to @alexstine for sharing your perspective and knowledge with me about a11y in the…

  • Gave props in Slack:
    Props to @eidolonnight for setting up a docs day water cooler space!

  • Wrote a comment on the post Proposal: Steps to Integrate #WPDiversity into WordPress Event Organizing, on the site Make WordPress Communities:
    Having recently completed the Meetup Organizer Training and the WordCamp Organizer Training, the proposal to…

  • Wrote a new post, Notes: Global Marketing Team – March 9, 2022, on the site Make WordPress.org Marketing:
    In this post you will find the Meeting Notes for the Global Marketing Team meeting…

  • Completed the course Incident Response Team Training on learn.wordpress.org

  • Wrote a comment on the post Notes: Global Marketing Meeting, 09 February 2022, on the site Make WordPress.org Marketing:
    Thank you so much, @dansoschin!

  • Wrote a new post, Notes: Global Marketing Meeting, 09 February 2022, on the site Make WordPress.org Marketing:
    WordPress.Org's Global Marketing Team meeting notes for the week of 09 February 2022. Learn how…

  • Posted a reply to Block layout issue on editor, on the site WordPress.org Forums:
    Oh darn! Sorry to hear you're still struggling with this. I wonder if someone else…

  • Posted a reply to Post not publishing, on the site WordPress.org Forums:
    That sounds frustrating-- sorry you're struggling with this. Have you tried following the usual steps…

  • Posted a reply to Word press metadata, on the site WordPress.org Forums:
    Hi there, There are a ton of great plugins that help with expanded meta data…

  • Posted a reply to Block layout issue on editor, on the site WordPress.org Forums:
    Hello there, Does the problem also remain when working in different browser types? (For example,…

  • Posted a reply to Can’t access Dashboard, on the site WordPress.org Forums:
    Hi there-- happy to try and help with this. Have you tried access your dashboard…

  • Posted a reply to WordPress Crashed, on the site WordPress.org Forums:
    Hi Hailey, Happy to try and help get to the bottom of this. I just…

  • Posted a reply to Lost my website and can’t login, on the site WordPress.org Forums:
    So glad to hear the site is visible again! That's great news. :) I'm hoping…

  • Posted a reply to Lost my website and can’t login, on the site WordPress.org Forums:
    Hello there, Thank you for providing the additional information. One clarifying question: Did you take…

  • Posted a reply to how to remove a administrator, on the site WordPress.org Forums:
    Hi Tracey, If you have a page "role" below Admin, you'd be unable to add…

  • Posted a reply to Lost my website and can’t login, on the site WordPress.org Forums:
    Hello! That sounds scary! But deep breaths, we can get to the bottom of this…

  • Posted a reply to plugin for Shipping rates at checkout, on the site WordPress.org Forums:
    Hi there, I'm sure there is a great plugin for shipping rate calculation. WordPress.org has…

  • Posted a reply to how to remove a administrator, on the site WordPress.org Forums:
    Hello-- I'm happy to help with this. To add or remove administrators and other types…

  • Posted a reply to Added editor unable to log in to blog, on the site WordPress.org Forums:
    That is wonderful news, Steve!

  • Posted a reply to Error with comments section of Blog, on the site WordPress.org Forums:
    Hello there, So sorry you're struggling with this. Let's see if we can get to…

  • Posted a reply to Controls of the banner in HTML style of email., on the site WordPress.org Forums:
    Hello there, You've found your way to the WordPress.org support forum, which provides support for…

  • Posted a reply to WILL MANY TAGS ADD TO WEBSITE SIZE?, on the site WordPress.org Forums:
    Hello there, If I understand correctly, you're asking if each Tag adds to the size…

  • Posted a reply to the “from” email is not my configured sender email address, on the site WordPress.org Forums:
    @sewista2014 I am SO glad to hear this! And thank you so much for updating…

  • Posted a reply to Can Not Log In To WP, on the site WordPress.org Forums:
    I see! Was it the same exact error in Chrome? The "Cookies are blocked" error?…

  • Posted a reply to Can Not Log In To WP, on the site WordPress.org Forums:
    Thank you so much for sending those screengrabs, super helpful. Have you tried logging in…

  • Posted a reply to Can Not Log In To WP, on the site WordPress.org Forums:
    Hello, So sorry you're having trouble with this. Are you looking for help with BlueHost,…

  • Posted a reply to WP back office not working – Error 404, on the site WordPress.org Forums:
    Okie dokie, thanks for sharing that. So there are many reasons 404 Error (file not…

  • Posted a reply to Problem with removing a segment, on the site WordPress.org Forums:
    Hello there, As you're using Elementor, it should be possible to remove this by opening…

  • Posted a reply to WP back office not working – Error 404, on the site WordPress.org Forums:
    Would you mind sharing a link to your site?

  • Posted a reply to I am unable to change the URL of the posts, on the site WordPress.org Forums:
    Hello Ekta, Happy to help. Could you share a bit more information about the steps…

  • Posted a reply to Help!I am encountering 500 Internal Server Error and Japanese Text Hack, on the site WordPress.org Forums:
    Hi David-- Let's see if we can get this sorted out together! It sounds like…

  • Posted a reply to WP back office not working – Error 404, on the site WordPress.org Forums:
    Hi Valerie, That sounds frustrating! Let's see if we can get to the bottom of…

  • Posted a reply to Added editor unable to log in to blog, on the site WordPress.org Forums:
    Hi Stephen, Sorry you're struggling with this. I just added an editor to test things…

  • Posted a reply to Post not publishing, on the site WordPress.org Forums:
    Hi there-- Let's see if we can get to the bottom of this! Have you…

  • Posted a reply to Content in New Pages NOT Saving/Updating, on the site WordPress.org Forums:
    Hi there-- I would be super frustrated too! Let's see if we can get you…

  • Posted a reply to Critical Error when activating user account, on the site WordPress.org Forums:
    Hi there, Are you using any plugins that modify the user registration process by chance?…

  • Posted a reply to No me permite editar entrada, on the site WordPress.org Forums:
    Hola Vanesa buenos dias. Estamos en el foro de soporte en Ingles. Hay un foro…

  • Posted a reply to the “from” email is not my configured sender email address, on the site WordPress.org Forums:
    @sewista2014 I've added Sendinblue to a test site to try and replicate the error and…

  • Posted a reply to I am finding it difficult installing the WordPress,, on the site WordPress.org Forums:
    Hello there, I'm sorry to hear you're struggling with this. I'd like to try and…

  • Posted a reply to I can’t create posts, because these become reusable blocks., on the site WordPress.org Forums:
    Oops, @mrtom414 didn't see your response!

  • Posted a reply to I can’t create posts, because these become reusable blocks., on the site WordPress.org Forums:
    Hello there! I'm happy to try and help out here. This sounds frustrating-- let's see…

  • Posted a reply to I can’t load images to my website gallery, on the site WordPress.org Forums:
    Thanks for coming back to me with more information! Unfortunately images can't be uploaded to…

  • Posted a reply to Preismatrix einbinden, on the site Support-Foren:
    Hallo! Ich helfe Ihnen sehr gerne! Haben sie vielleicht eine Suche im wordpress.org/plugins schon gemacht?…

  • Posted a reply to the “from” email is not my configured sender email address, on the site WordPress.org Forums:
    Hello there! I'm happy to try and help with this. Thank you for all the…

  • Posted a reply to I can’t load images to my website gallery, on the site WordPress.org Forums:
    Hello there! I'm happy to try and assist you with this. Could you please share…