WordPress.org

Posted a reply to some posts have no disqus on them after update, on the site WordPress.org Forums:
Interesting, especially because we didn't really change the conditions of how the new plugin appears…

2 years ago

Posted a reply to Stay on hold when page loading, on the site WordPress.org Forums:
Do you have an example page available where you see this behavior?

2 years ago

Posted a reply to WordPress and Site URL CORS problem, on the site WordPress.org Forums:
We found a decent way to handle this, which should appear in the next update:…

2 years ago

Posted a reply to Clickjacking with affiliate links, on the site WordPress.org Forums:
The affiliate linking should not overwrite any existing affiliate links or cause broken links, and…

2 years ago

Posted a reply to WordPress and Site URL CORS problem, on the site WordPress.org Forums:
Do you have an example of a request which fails, and the URL of the…

2 years ago

Posted a reply to Comments broken on pages after plugin upgrade, on the site WordPress.org Forums:
The $post global should already be set if Disqus is being called in the "loop".…

2 years ago

Posted a reply to Error after and Update, on the site WordPress.org Forums:
hmmm, that error doesn't make sense at first glance. Have you contacted support yet? We…

2 years ago

Posted a reply to Not only is plugin broken, but so are admin pages!, on the site WordPress.org Forums:
Do you happen to have http and https versions of your site?

2 years ago

Posted a reply to Plugin won’t save my API Access Token, on the site WordPress.org Forums:
What's the domain, so I can try looking it up on our end?

2 years ago

Posted a reply to Plugin won’t save my API Access Token, on the site WordPress.org Forums:
@rfischmann Is your site https by chance? Our backend has had some trouble connecting to…

2 years ago

Posted a reply to Disqus as comments not loading on template, on the site WordPress.org Forums:
Perhaps it was caching? Hard to say, but thanks for closing the loop!

2 years ago

Posted a reply to Comments broken on pages after plugin upgrade, on the site WordPress.org Forums:
Hmmm, there are some extra conditions for Disqus to replace the comments, which is in…

2 years ago

Posted a reply to Questions about 3.0.*, on the site WordPress.org Forums:
1. You don't need the dsq_sync_forum cron job. One major point of the new plugin…

2 years ago

Posted a reply to Disqus as comments not loading on template, on the site WordPress.org Forums:
I'm also seeing Disqus on that page, did you figure this out?

2 years ago

Posted a reply to Syncing Issue, on the site WordPress.org Forums:
Great, thanks for the feedback! I'll figure out what issue we were having with the…

2 years ago

Posted a reply to Syncing Issue, on the site WordPress.org Forums:
@jgrossi The two issues should be related - in both cases the Disqus servers need…

2 years ago

Posted a reply to Much problems about syncing 3.0.12, on the site WordPress.org Forums:
Syncing should be fixed now, go ahead and try again if you were getting errors…

2 years ago

Posted a reply to Questions about 3.0.*, on the site WordPress.org Forums:
The syncing issue should be fixed now (on the Disqus side, no plugin update required),…

2 years ago

Posted a reply to Syncing Issue, on the site WordPress.org Forums:
Try again now, this should be fixed!

2 years ago

Posted a reply to My site crashed down after updating the plugin, on the site WordPress.org Forums:
The issue is being tracked here: https://github.com/disqus/disqus-wordpress-plugin/issues/28

2 years ago

Posted a reply to Much problems about syncing 3.0.12, on the site WordPress.org Forums:
Is the autofill issue preventing you from entering in your Disqus shortname in the site…

2 years ago

Posted a reply to Questions about 3.0.*, on the site WordPress.org Forums:
Yes, the https issue should be fixed shortly! I'll post again when it is. That…

2 years ago

Posted a reply to My site crashed down after updating the plugin, on the site WordPress.org Forums:
If you have FTP access to your site's files, just find the disqus-comment-system folder in…

2 years ago

Posted a reply to Much problems about syncing 3.0.12, on the site WordPress.org Forums:
Thanks, I see the issue with Safari as well. We'll work on something else for…

2 years ago

Posted a reply to My site crashed down after updating the plugin, on the site WordPress.org Forums:
Which version of PHP is your server running? If it's older than 5.2, this is…

2 years ago

Posted a reply to Syncing Issue, on the site WordPress.org Forums:
It looks like we found the issue - our own servers are having issues with…

2 years ago

Posted a reply to Cannot read property ‘appendChild’ of null, on the site WordPress.org Forums:
It looks like the <div id="disqus_thread"></div> element is not being rendered, which is part of…

2 years ago

Posted a reply to error 3.0.11, on the site WordPress.org Forums:
The new plugin does not include or reference that library anymore - do you have…

2 years ago

Posted a reply to Syncing Issue, on the site WordPress.org Forums:
That's strange, since I do see this URL works when I curl it: https://blogplayground.com/wp-json/disqus/v1/ Are…

2 years ago

Posted a reply to Questions about 3.0.*, on the site WordPress.org Forums:
Ah I see - the issue is that your site must have WP_DEBUG enabled, which…

2 years ago

Posted a reply to remove comment_count.js, on the site WordPress.org Forums:
I'm adding a filter that you should be able to hook into for custom loading…

2 years ago

Posted a reply to 404 Page: Upgrade Disqus Comments, on the site WordPress.org Forums:
@aidanashby - did you have them whitelist disqus.com, specifically?

3 years ago